User's Guide
Page 121
...legal obligations, restrictions, liens, and encumbrances. You should transfer proof of the warranty period. Fuser Units, Paper Feed items, and any other than Lexmark or a Lexmark authorized servicer • Operation of all print cartridges, programs, data, and removable storage media (unless directed... technical support is available are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for such item. Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity...
...legal obligations, restrictions, liens, and encumbrances. You should transfer proof of the warranty period. Fuser Units, Paper Feed items, and any other than Lexmark or a Lexmark authorized servicer • Operation of all print cartridges, programs, data, and removable storage media (unless directed... technical support is available are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for such item. Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity...
Service Manual
Page 4
4061-xx0 Power-On Self Test (POST) sequence 2-4 Symptom tables 2-5 Base printer symptoms 2-5 High-capacity feeder (2000-sheet) symptoms 2-5 Paper tray symptoms 2-6 Duplex option symptoms 2-6 Envelope feeder symptoms 2-6 Output expander 2-6 StapleSmart finisher 2-7 Messages and error codes 2-8 Service error codes 2-8 User status displays 2-31 User attendance messages 2-32 User line 2 link messages 2-43 Check device connection...
4061-xx0 Power-On Self Test (POST) sequence 2-4 Symptom tables 2-5 Base printer symptoms 2-5 High-capacity feeder (2000-sheet) symptoms 2-5 Paper tray symptoms 2-6 Duplex option symptoms 2-6 Envelope feeder symptoms 2-6 Output expander 2-6 StapleSmart finisher 2-7 Messages and error codes 2-8 Service error codes 2-8 User status displays 2-31 User attendance messages 2-32 User line 2 link messages 2-43 Check device connection...
Service Manual
Page 44
... panel displays system information. For example: *128MB 449MH 8. The fuser takes longer to warm up from a cold start than a warm start. 9. The main drive motor turns on the display. Check for correct POST functioning of the base printer by observing the following errors or messages may display: • Close Door or Insert Cartridge... Self Test. The operator panel display clears again. 7. Another row of pixels are displayed. 4. 4061-xx0 Power-On Self Test (POST) sequence When you turn . 2-4 Service Manual
... panel displays system information. For example: *128MB 449MH 8. The fuser takes longer to warm up from a cold start than a warm start. 9. The main drive motor turns on the display. Check for correct POST functioning of the base printer by observing the following errors or messages may display: • Close Door or Insert Cartridge... Self Test. The operator panel display clears again. 7. Another row of pixels are displayed. 4. 4061-xx0 Power-On Self Test (POST) sequence When you turn . 2-4 Service Manual
Service Manual
Page 45
...blank page" on page 2-117. Go to "Fuser solenoid service check" on page 2-94. Go to "High-capacity feeder input tray service check" on page 2-95. Go to "Paper feed service check" on page 2-112. 4061-xx0 Symptom tables Base printer symptoms Symptom Action Dead machine Operator panel-one or...on edge of printed page. Go to clear a 32-Unsupported Print Cartridge user error message. Go to "Operator panel display" on page 2-107 Go to "Duplex option service check" on page 2-106. Go to "Operator panel service check" on page 2-82. Go to "Print quality-background" on page ...
...blank page" on page 2-117. Go to "Fuser solenoid service check" on page 2-94. Go to "High-capacity feeder input tray service check" on page 2-95. Go to "Paper feed service check" on page 2-112. 4061-xx0 Symptom tables Base printer symptoms Symptom Action Dead machine Operator panel-one or...on edge of printed page. Go to clear a 32-Unsupported Print Cartridge user error message. Go to "Operator panel display" on page 2-107 Go to "Duplex option service check" on page 2-106. Go to "Operator panel service check" on page 2-82. Go to "Print quality-background" on page ...
Service Manual
Page 49
...; Excessive load on page 2-87. Go to "920.xx-Cold fuser service check" on page 2-87. Go to "920.xx-Cold fuser service check" on the fuser. • Low voltage or incorrect lamp. • Abrupt change in the nip. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .01 920 .02...
...; Excessive load on page 2-87. Go to "920.xx-Cold fuser service check" on page 2-87. Go to "920.xx-Cold fuser service check" on the fuser. • Low voltage or incorrect lamp. • Abrupt change in the nip. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .01 920 .02...
Service Manual
Page 50
.... Action Go to new enhanced mode. Go to "920.xx-Cold fuser service check" on page 2-87. Go to "920.xx-Cold fuser service check" on page 2-87. Fuser page count between 100,000 and 199,999. Fuser page count between 100,000 and 199,999. Go to heat up ... thermistor, circuit, or cabling. • Very noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Excessive load on page 2-87. 2-10 Service Manual 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .12 920 .13 920 .14 920...
.... Action Go to new enhanced mode. Go to "920.xx-Cold fuser service check" on page 2-87. Go to "920.xx-Cold fuser service check" on page 2-87. Fuser page count between 100,000 and 199,999. Fuser page count between 100,000 and 199,999. Go to heat up ... thermistor, circuit, or cabling. • Very noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Excessive load on page 2-87. 2-10 Service Manual 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .12 920 .13 920 .14 920...
Service Manual
Page 51
... between 200,000 and 299,999. Go to "920.xx-Cold fuser service check" on page 2-87. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .22 920 .23 920 .24 920 .26 920 .27 920 .31 Hot roll fell too far ... or incorrect lamp. • Incorrect hot roll. Hot roll too cool when heating to "920.xx-Cold fuser service check" on page 2-87. Under temperature during steady state control. Diagnostic information 2-11 Fuser page count between 200,000 and 299,999. Go to desired temperature after slope change . Action Go to ...
... between 200,000 and 299,999. Go to "920.xx-Cold fuser service check" on page 2-87. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .22 920 .23 920 .24 920 .26 920 .27 920 .31 Hot roll fell too far ... or incorrect lamp. • Incorrect hot roll. Hot roll too cool when heating to "920.xx-Cold fuser service check" on page 2-87. Under temperature during steady state control. Diagnostic information 2-11 Fuser page count between 200,000 and 299,999. Go to desired temperature after slope change . Action Go to ...
Service Manual
Page 52
... Hot roll too cool while checking for slope change in the nip. Fuser page count between 300,000 and 399,999. Fuser page count between 300,000 and 399,999. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .32 920 .33 920 .34 ...• Poor supply line voltage. • Excessive load on page 2-87. Go to "920.xx-Cold fuser service check" on page 2-87. Hot roll took too long to "920.xx-Cold fuser service check" on the fuser. • Low voltage or incorrect lamp. • Incorrect hot roll. • Abrupt change . Action...
... Hot roll too cool while checking for slope change in the nip. Fuser page count between 300,000 and 399,999. Fuser page count between 300,000 and 399,999. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .32 920 .33 920 .34 ...• Poor supply line voltage. • Excessive load on page 2-87. Go to "920.xx-Cold fuser service check" on page 2-87. Hot roll took too long to "920.xx-Cold fuser service check" on the fuser. • Low voltage or incorrect lamp. • Incorrect hot roll. • Abrupt change . Action...
Service Manual
Page 53
... between 400,000 and 499,999 Fuser is not increasing in temperature even though the lamp has been on page 2-87. Hot roll took too long to heat up after slop change . 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .42... 920 .43 920 .44 920 .46 920 .47 920 .51 Hot roll fell too far below the desired temperature for an extended time. Go to "920.xx-Cold fuser service check" on page...
... between 400,000 and 499,999 Fuser is not increasing in temperature even though the lamp has been on page 2-87. Hot roll took too long to heat up after slop change . 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .42... 920 .43 920 .44 920 .46 920 .47 920 .51 Hot roll fell too far below the desired temperature for an extended time. Go to "920.xx-Cold fuser service check" on page...
Service Manual
Page 54
... thermistor, circuit, or cabling. • Very noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Excessive load on for too long while media is not increasing in the nip. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 92 .52 920 .53...
... thermistor, circuit, or cabling. • Very noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Excessive load on for too long while media is not increasing in the nip. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 92 .52 920 .53...
Service Manual
Page 55
... count not available. Hot roll too cool while checking for an extended time. Action Go to "920.xx-Cold fuser service check" on page 2-87. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .92 920 .93 920 .94 920 .96 920 .97 922 .02 Hot roll fell...
... count not available. Hot roll too cool while checking for an extended time. Action Go to "920.xx-Cold fuser service check" on page 2-87. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .92 920 .93 920 .94 920 .96 920 .97 922 .02 Hot roll fell...
Service Manual
Page 56
...and 199,999. Go to steady state control in time. Fuser page count between 0 and 99,999. Hot roll timed out in trying to reach the final lamp detection temperature. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .03 922 .04 ...922 .06 922 .07 922 .12 922 .13 922 .14 Hot roll reached final lamp detection temperature but took longer than largest time in lookup table. Fuser page count between...
...and 199,999. Go to steady state control in time. Fuser page count between 0 and 99,999. Hot roll timed out in trying to reach the final lamp detection temperature. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .03 922 .04 ...922 .06 922 .07 922 .12 922 .13 922 .14 Hot roll reached final lamp detection temperature but took longer than largest time in lookup table. Fuser page count between...
Service Manual
Page 57
... taken too long to reach the final lamp detection temperature. Go to "922.xx-Cold fuser check" on page 2-89. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .16 922 .17 922 .22 922 .23 922 .24 922 .25 922 .26 922 .27 Hot roll did... not reach operating temperature in time (new enhanced control). Fuser page count between 200,000 and 299...
... taken too long to reach the final lamp detection temperature. Go to "922.xx-Cold fuser check" on page 2-89. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .16 922 .17 922 .22 922 .23 922 .24 922 .25 922 .26 922 .27 Hot roll did... not reach operating temperature in time (new enhanced control). Fuser page count between 200,000 and 299...
Service Manual
Page 58
... count between 300,000 and 399,999. Go to "922.xx-Cold fuser check" on page 2-89. Go to "922.xx-Cold fuser check" on page 2-89. 2-18 Service Manual 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .32 922 .33 922 .34 922 .35 922... .36 922 .37 922 .42 922 .43 Hot roll took too long to reach the beginning lamp detection temperature. Fuser ...
... count between 300,000 and 399,999. Go to "922.xx-Cold fuser check" on page 2-89. Go to "922.xx-Cold fuser check" on page 2-89. 2-18 Service Manual 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .32 922 .33 922 .34 922 .35 922... .36 922 .37 922 .42 922 .43 Hot roll took too long to reach the beginning lamp detection temperature. Fuser ...
Service Manual
Page 59
.... • Fuser not receiving sufficient AC power. • Poor supply line voltage. Fuser has taken too long to "922.xx-Cold fuser check" on page 2-89. Go to reach desired temperature after increasing interpage gap. Go to "922.xx-Cold fuser check" on page 2-89. 4061-xx0 Service error codes (9xx....xx) (continued) Error code Sub codes Display text Description 922 .44 922 .45 922 .46 922 .47 922 .52 922 .53...
.... • Fuser not receiving sufficient AC power. • Poor supply line voltage. Fuser has taken too long to "922.xx-Cold fuser check" on page 2-89. Go to reach desired temperature after increasing interpage gap. Go to "922.xx-Cold fuser check" on page 2-89. 4061-xx0 Service error codes (9xx....xx) (continued) Error code Sub codes Display text Description 922 .44 922 .45 922 .46 922 .47 922 .52 922 .53...
Service Manual
Page 60
.... • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. Go to steady state control in time. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .56 922 .57 922 .92 922 .93...
.... • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. Go to steady state control in time. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .56 922 .57 922 .92 922 .93...
Service Manual
Page 63
... chip have been disabled due to a previous write failure. • 115 V lamp in 220 V printer. • Lamp has excessive wattage. Writes to the fuser information chip have been disabled due to a previous write failure. Service fan error. • Loose connector. • External blockage of the fan, preventing it from turning. • Bad fan. 927...
... chip have been disabled due to a previous write failure. • 115 V lamp in 220 V printer. • Lamp has excessive wattage. Writes to the fuser information chip have been disabled due to a previous write failure. Service fan error. • Loose connector. • External blockage of the fan, preventing it from turning. • Bad fan. 927...
Service Manual
Page 127
...are working. Unplug the printer before starting this service check. Service tip: Set the Fuser Temperature to the fuser. Service tip: It may take several minutes for AC power, observe all safety precautions. CAUTION: When taking measurements for the error codes 920.xx and 922.xx to fuser AC cable, plug ...line cord from hazardous voltage in order to the fuser top cover assembly. Service tip: Some 920.xx errors can be displayed after the printer is turned on and off . See "Fuser assembly removal" on page 4-74. • Remove the fuser assembly. Check the AC line voltage to make sure...
...are working. Unplug the printer before starting this service check. Service tip: Set the Fuser Temperature to the fuser. Service tip: It may take several minutes for AC power, observe all safety precautions. CAUTION: When taking measurements for the error codes 920.xx and 922.xx to fuser AC cable, plug ...line cord from hazardous voltage in order to the fuser top cover assembly. Service tip: Some 920.xx errors can be displayed after the printer is turned on and off . See "Fuser assembly removal" on page 4-74. • Remove the fuser assembly. Check the AC line voltage to make sure...
Service Manual
Page 130
... power supply removal" on page 4-54. 923.xx-Hot fuser service check Error Code 923.xx, 924.xx, and 925.xx may be greater than 100K ohms. If correct, go to step 2. Unplug the printer before you are working. Service tip: Set the Fuser Temperature to this service check. Check the hot roll, hot roll bearings, and...
... power supply removal" on page 4-54. 923.xx-Hot fuser service check Error Code 923.xx, 924.xx, and 925.xx may be greater than 100K ohms. If correct, go to step 2. Unplug the printer before you are working. Service tip: Set the Fuser Temperature to this service check. Check the hot roll, hot roll bearings, and...
Service Manual
Page 131
... system board. Service tip: Set the Fuser Temperature to NORMAL before starting this service check. If the printer is a 220 V model, then check to make sure it meets specifications, go to system board cable. If the AC power source does not meet specifications, inform the customer. 4061-xx0 924.xx-Hot fuser service check Error Code 923...
... system board. Service tip: Set the Fuser Temperature to NORMAL before starting this service check. If the printer is a 220 V model, then check to make sure it meets specifications, go to system board cable. If the AC power source does not meet specifications, inform the customer. 4061-xx0 924.xx-Hot fuser service check Error Code 923...