User Guide
Page 3
......28 Maintaining the printer 30 Networking...30 Setting up serial printing (Windows only)...31 Cleaning the printer...32 Ordering parts and supplies...32 Replacing parts and supplies...34 Moving the printer...61 Saving energy and paper...62 Recycling...63 Clearing jams 64 Avoiding jams...64 Identifying jam locations...65 Paper jam in trays...66 Paper jam in the multipurpose feeder...67 Paper jam in the standard bin...68 Paper jam in door B...69 Paper jam in the finisher bin...72 Staple jam in door G...74 Troubleshooting 77 Network connection problems...77
......28 Maintaining the printer 30 Networking...30 Setting up serial printing (Windows only)...31 Cleaning the printer...32 Ordering parts and supplies...32 Replacing parts and supplies...34 Moving the printer...61 Saving energy and paper...62 Recycling...63 Clearing jams 64 Avoiding jams...64 Identifying jam locations...65 Paper jam in trays...66 Paper jam in the multipurpose feeder...67 Paper jam in the standard bin...68 Paper jam in door B...69 Paper jam in the finisher bin...72 Staple jam in door G...74 Troubleshooting 77 Network connection problems...77
User Guide
Page 8
.... Initial setup instructions: • Connecting the printer • Installing the printer software Additional setup and instructions for Microsoft® Windows® or Macintosh operating systems-Open a printer software program or application, and then click Help. ? Notes: • Help is automatically installed with the printer and is available at http://support.lexmark.com. Information Center-Authoritative online resource for ? Help for using the printer: • Selecting and storing paper and specialty media • Loading paper...
.... Initial setup instructions: • Connecting the printer • Installing the printer software Additional setup and instructions for Microsoft® Windows® or Macintosh operating systems-Open a printer software program or application, and then click Help. ? Notes: • Help is automatically installed with the printer and is available at http://support.lexmark.com. Information Center-Authoritative online resource for ? Help for using the printer: • Selecting and storing paper and specialty media • Loading paper...
User Guide
Page 13
... the printer from Sleep or Hibernate mode. 5 Stop or Cancel button Stop the current job. 6 Indicator light Check the status of the printer. 7 Volume buttons Adjust the volume of the power button and indicator light Indicator light Off Blue Red Printer status The printer is turned on your home screen customization settings, administrative setup, and active embedded solutions. The printer requires user intervention. Using the home screen When the printer is off , ready, or processing data. Learning about the printer 13 Use the...
... the printer from Sleep or Hibernate mode. 5 Stop or Cancel button Stop the current job. 6 Indicator light Check the status of the printer. 7 Volume buttons Adjust the volume of the power button and indicator light Indicator light Off Blue Red Printer status The printer is turned on your home screen customization settings, administrative setup, and active embedded solutions. The printer requires user intervention. Using the home screen When the printer is off , ready, or processing data. Learning about the printer 13 Use the...
User Guide
Page 15
... the printer 15 Menus list Device Print Preferences Layout Notifications Finishing Group Lists Setup Alert Types Quality Anti‑Spam Logic Description Job Accounting Suppressing Duplicate Alerts Image Power Management XPS Information Sent to Lexmark PDF Accessibility HTML Restore Factory Defaults PostScript Maintenance PCL Remote Operator Panel PPDS Visible Home Screen Icons Site Map Update Firmware About This Printer Paper Network/Ports USB Drive Tray Configuration Network Overview Flash Drive Print Media Configuration Wireless Bin Con...
... the printer 15 Menus list Device Print Preferences Layout Notifications Finishing Group Lists Setup Alert Types Quality Anti‑Spam Logic Description Job Accounting Suppressing Duplicate Alerts Image Power Management XPS Information Sent to Lexmark PDF Accessibility HTML Restore Factory Defaults PostScript Maintenance PCL Remote Operator Panel PPDS Visible Home Screen Icons Site Map Update Firmware About This Printer Paper Network/Ports USB Drive Tray Configuration Network Overview Flash Drive Print Media Configuration Wireless Bin Con...
User Guide
Page 17
... Customer Support Administrator's Guide. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Apps > Device Quotas > Configure. 3 From the User Accounts section, add or edit a user, and then set the user quota. 4 Apply the changes. Using Customer Support 1 From the home screen, touch Customer Support. 2 Print...
... Customer Support Administrator's Guide. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Apps > Device Quotas > Configure. 3 From the User Accounts section, add or edit a user, and then set the user quota. 4 Apply the changes. Using Customer Support 1 From the home screen, touch Customer Support. 2 Print...
User Guide
Page 25
... the printer memory. Repeat Job Expiration Set the amount of times an invalid PIN can be entered. Use To Max Invalid PIN Limit the number of time before verify jobs are automatically deleted after printing. Verify Job Expiration Set the amount of time before printing the remaining copies. Note: Verify jobs print one copy to check if it is reached, the print jobs for that user name are automatically deleted from the printer memory...
... the printer memory. Repeat Job Expiration Set the amount of times an invalid PIN can be entered. Use To Max Invalid PIN Limit the number of time before verify jobs are automatically deleted after printing. Verify Job Expiration Set the amount of time before printing the remaining copies. Note: Verify jobs print one copy to check if it is reached, the print jobs for that user name are automatically deleted from the printer memory...
User Guide
Page 28
... the hard disk. Both types are used to temporarily buffer user data during the encryption process. Some printers have a hard disk drive installed. Securing the printer 28 Configuring printer hard disk encryption 1 From the home screen, touch Settings > Security > Disk Encryption > Start Encryption. Notes: • Do not turn off the printer during simple print jobs. Statement of Volatility Your printer contains various types of memory Volatile memory Non-volatile memory Hard disk memory Description Your printer uses standard random access memory (RAM...
... the hard disk. Both types are used to temporarily buffer user data during the encryption process. Some printers have a hard disk drive installed. Securing the printer 28 Configuring printer hard disk encryption 1 From the home screen, touch Settings > Security > Disk Encryption > Start Encryption. Notes: • Do not turn off the printer during simple print jobs. Statement of Volatility Your printer contains various types of memory Volatile memory Non-volatile memory Hard disk memory Description Your printer uses standard random access memory (RAM...
User Guide
Page 30
... address appears as four sets of your printer. For information on the display. For more information, see the setup sheet that came with your printer. Maintaining the printer 30 Maintaining the printer Warning-Potential Damage: Failure to maintain optimum printer performance periodically, or to replace parts and supplies, may cause damage to load the Web page correctly. 4 Access the WPS settings. Connecting the printer to a wireless network using a proxy server, then temporarily disable it to your access...
... address appears as four sets of your printer. For information on the display. For more information, see the setup sheet that came with your printer. Maintaining the printer 30 Maintaining the printer Warning-Potential Damage: Failure to maintain optimum printer performance periodically, or to replace parts and supplies, may cause damage to load the Web page correctly. 4 Access the WPS settings. Connecting the printer to a wireless network using a proxy server, then temporarily disable it to your access...
User Guide
Page 31
... a wireless internal solutions port (ISP) to a printer previously configured for the port settings. Notes: • Serial printing reduces printing speed. • Make sure that the serial cable is connected to the serial port on your printer. 3 Open the printer properties, and then select the COM port from the list. 4 Update the IP address. 5 Apply the changes. For Windows users 1 Open the printers folder. 2 From the shortcut menu of printers, and then select + > IP. 2 Type the IP address in...
... a wireless internal solutions port (ISP) to a printer previously configured for the port settings. Notes: • Serial printing reduces printing speed. • Make sure that the serial cable is connected to the serial port on your printer. 3 Open the printer properties, and then select the COM port from the list. 4 Update the IP address. 5 Apply the changes. For Windows users 1 Open the printers folder. 2 From the shortcut menu of printers, and then select + > IP. 2 Type the IP address in...
User Guide
Page 62
...; Make sure to http://support.lexmark.com or contact customer support. Conserving supplies • Print on a single sheet of paper. • Use the preview feature to see how the document looks like before sending a print job. • The Embedded Web Server is disabled when the printer is not covered by improper moving is in the print driver. • Print multiple pages on both sides of the paper. Hibernate mode 1 From the home screen, touch Settings > Device > Power Management...
...; Make sure to http://support.lexmark.com or contact customer support. Conserving supplies • Print on a single sheet of paper. • Use the preview feature to see how the document looks like before sending a print job. • The Embedded Web Server is disabled when the printer is not covered by improper moving is in the print driver. • Print multiple pages on both sides of the paper. Hibernate mode 1 From the home screen, touch Settings > Device > Power Management...
User Guide
Page 77
... with the printer. Type the correct printer IP address in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section Note: An IP address appears as four sets of "http://" before the printer IP address to access the Embedded Web Server. Go to step 6. Troubleshooting 77 Troubleshooting Network connection problems Embedded Web Server does not open Action Step 1 Check if you may need to type "https://" instead of numbers separated...
... with the printer. Type the correct printer IP address in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section Note: An IP address appears as four sets of "http://" before the printer IP address to access the Embedded Web Server. Go to step 6. Troubleshooting 77 Troubleshooting Network connection problems Embedded Web Server does not open Action Step 1 Check if you may need to type "https://" instead of numbers separated...
User Guide
Page 79
...: If necessary, manually add the internal option in the print driver. Does the internal option operate correctly? Contact customer support. c Connect the power cord to make it back solved. The problem is Turn off the printer, and then unplug the power cord from the electrical outlet. Go to step 4. Is the internal option listed in the Installed Features list. For more information, see "Adding available options in the controller board. No...
...: If necessary, manually add the internal option in the print driver. Does the internal option operate correctly? Contact customer support. c Connect the power cord to make it back solved. The problem is Turn off the printer, and then unplug the power cord from the electrical outlet. Go to step 4. Is the internal option listed in the Installed Features list. For more information, see "Adding available options in the controller board. No...
User Guide
Page 97
... defects equals 42.0 mm (1.65 in .), then replace the fuser. 2 Resend the print job. Is the printer still printing solid color or black images? Warning-Potential Damage: Do not expose the imaging unit or imaging kit to step 2. b Resend the print job. Do the repeating defects still appear? Take note of the imaging unit or imaging kit. Is the printer still printing solid color or black images? Step 2 Contact customer Replace the imaging unit or imaging kit, and then resend the print support.
... defects equals 42.0 mm (1.65 in .), then replace the fuser. 2 Resend the print job. Is the printer still printing solid color or black images? Warning-Potential Damage: Do not expose the imaging unit or imaging kit to step 2. b Resend the print job. Do the repeating defects still appear? Take note of the imaging unit or imaging kit. Is the printer still printing solid color or black images? Step 2 Contact customer Replace the imaging unit or imaging kit, and then resend the print support.
User Guide
Page 100
Troubleshooting 100 Vertical dark lines or streaks Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to light can also change the settings on prints? b Resend the print job. Step 2 a Load paper from the Printing Preferences or Print dialog. The problem is solved. Extended exposure to step 2. The problem is solved. Step 3 Go to step 3. Step 4 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. Do...
Troubleshooting 100 Vertical dark lines or streaks Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to light can also change the settings on prints? b Resend the print job. Step 2 a Load paper from the Printing Preferences or Print dialog. The problem is solved. Extended exposure to step 2. The problem is solved. Step 3 Go to step 3. Step 4 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. Do...
User Guide
Page 105
... the Color Samples pages are available. No The problem is manual color correction? For example, it is possible to apply one type of the object is specified in printed output" on the table selected. From the printer Quality menu, nine types of colored boxes. Selecting which Color Samples set generates multiple‑page prints consisting of hundreds of Color Samples sets are not useful. What is solved. The color combination labeled...
... the Color Samples pages are available. No The problem is manual color correction? For example, it is possible to apply one type of the object is specified in printed output" on the table selected. From the printer Quality menu, nine types of colored boxes. Selecting which Color Samples set generates multiple‑page prints consisting of hundreds of Color Samples sets are not useful. What is solved. The color combination labeled...
User Guide
Page 120
... select Update Now ‑ Ask Printer. 4 Apply the changes. Upgrading and migrating 120 Adding available options in the print driver For Windows users 1 Open the printers folder. 2 Select the printer you want to update, and then do either of hardware options, and then add any installed options. 3 Apply the changes. Firmware Exporting or importing a configuration file You can export the configuration settings of your printer into...
... select Update Now ‑ Ask Printer. 4 Apply the changes. Upgrading and migrating 120 Adding available options in the print driver For Windows users 1 Open the printers folder. 2 Select the printer you want to update, and then do either of hardware options, and then add any installed options. 3 Apply the changes. Firmware Exporting or importing a configuration file You can export the configuration settings of your printer into...
User Guide
Page 126
...adjusting toner darkness 103 attaching cables 11 available internal options 107 avoiding paper jams 64 B blank pages 87 brightness of printer display adjusting 62 C cables Ethernet 11 USB 11 canceling a print job from the computer 26 from the printer control panel 26 cannot open Embedded Web Server 77 card stock loading 21 changing port settings internal solutions port 31 checking the status of parts and supplies 32 cleaning exterior of the printer 32 interior of the printer 32 cleaning the printer 32 Color Correction manual 104 Color Correction Content 104 color quality, troubleshooting print...
...adjusting toner darkness 103 attaching cables 11 available internal options 107 avoiding paper jams 64 B blank pages 87 brightness of printer display adjusting 62 C cables Ethernet 11 USB 11 canceling a print job from the computer 26 from the printer control panel 26 cannot open Embedded Web Server 77 card stock loading 21 changing port settings internal solutions port 31 checking the status of parts and supplies 32 cleaning exterior of the printer 32 interior of the printer 32 cleaning the printer 32 Color Correction manual 104 Color Correction Content 104 color quality, troubleshooting print...
User Guide
Page 127
...adding print driver 120 internal solutions port installing 108 troubleshooting 80 J jam, clearing duplex unit 69 finisher bin 72 fuser 69 multipurpose feeder 67 standard bin 68 staple cartridge 74 trays 66 jams avoiding 64 locating jam areas 65 locations 65 L linking trays 22 loading card stock 21 transparencies 21 loading envelopes multipurpose feeder 21 loading paper multipurpose feeder 21 loading trays 19 locating the security slot 27 M manual Color Correction applying 104 memory types installed on printer 28 memory card 107 installing 107 menu settings page printing 15 menus diagram...
...adding print driver 120 internal solutions port installing 108 troubleshooting 80 J jam, clearing duplex unit 69 finisher bin 72 fuser 69 multipurpose feeder 67 standard bin 68 staple cartridge 74 trays 66 jams avoiding 64 locating jam areas 65 locations 65 L linking trays 22 loading card stock 21 transparencies 21 loading envelopes multipurpose feeder 21 loading paper multipurpose feeder 21 loading trays 19 locating the security slot 27 M manual Color Correction applying 104 memory types installed on printer 28 memory card 107 installing 107 menu settings page printing 15 menus diagram...
User Guide
Page 128
... cartridge in the staple finisher 58 replacing the transfer belt 47 replacing the waste toner bottle 46 replacing transfer roller 50 reserve print jobs printing from a Macintosh computer 25 printing from Windows 25 restoring factory default settings 28 S safety information 5, 6, 7 security slot locating 27 selecting a location for the printer 9 separator bracket replacing 57 serial interface card troubleshooting 80 serial printing setting up 31 setting hibernate mode 62 setting sleep mode 62 setting the paper size 19 setting the paper type 19 setting the Universal paper size 19 setting...
... cartridge in the staple finisher 58 replacing the transfer belt 47 replacing the waste toner bottle 46 replacing transfer roller 50 reserve print jobs printing from a Macintosh computer 25 printing from Windows 25 restoring factory default settings 28 S safety information 5, 6, 7 security slot locating 27 selecting a location for the printer 9 separator bracket replacing 57 serial interface card troubleshooting 80 serial printing setting up 31 setting hibernate mode 62 setting sleep mode 62 setting the paper size 19 setting the paper type 19 setting the Universal paper size 19 setting...
User Guide
Page 129
... drive troubleshooting, print 78 understanding the status of the power button and indicator light 13 uneven print density 99 Universal paper size setting 19 unlinking trays 22 updating firmware flash file 120 USB port enabling 78 USB ports 11 using genuine Lexmark parts 32 genuine Lexmark supplies 32 using Customer Support 17 using Google Drive 18 using QR Code Generator 17 using the control panel 12 using the home screen 13 V verify print jobs 25 printing from a Macintosh computer 25 printing from Windows 25 vertical dark lines or streaks...
... drive troubleshooting, print 78 understanding the status of the power button and indicator light 13 uneven print density 99 Universal paper size setting 19 unlinking trays 22 updating firmware flash file 120 USB port enabling 78 USB ports 11 using genuine Lexmark parts 32 genuine Lexmark supplies 32 using Customer Support 17 using Google Drive 18 using QR Code Generator 17 using the control panel 12 using the home screen 13 V verify print jobs 25 printing from a Macintosh computer 25 printing from Windows 25 vertical dark lines or streaks...