Clearing Jams Guide
Page 2
.../Supplies to identify the location of the jam. 2 Pull the standard tray out. To reduce the risk of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of injury from there. 7 Align and reinstall the print cartridge...
.../Supplies to identify the location of the jam. 2 Pull the standard tray out. To reduce the risk of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of injury from there. 7 Align and reinstall the print cartridge...
Troubleshooting Guide
Page 3
THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT ...; Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print These are possible solutions. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to print, specify the correct size setting: • For Windows users...
THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT ...; Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print These are possible solutions. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to print, specify the correct size setting: • For Windows users...
Troubleshooting Guide
Page 5
... THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer IP address into the ADF. THE TONER MAY BE LOW When 88 Cartridge low appears or when you may have extension phones on the scanner glass. Try one or more of the...to obtain the keypad sequence for temporarily disabling Call Waiting. Can send but not send faxes These are possible solutions. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. There may want the phone to answer calls, you experience faded print, replace the cartridge. Note: If ...
... THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer IP address into the ADF. THE TONER MAY BE LOW When 88 Cartridge low appears or when you may have extension phones on the scanner glass. Try one or more of the...to obtain the keypad sequence for temporarily disabling Call Waiting. Can send but not send faxes These are possible solutions. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. There may want the phone to answer calls, you experience faded print, replace the cartridge. Note: If ...
Troubleshooting Guide
Page 8
..., specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. 8 Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the... program. Ghost images CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the Quality menu. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the ...
..., specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. 8 Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the... program. Ghost images CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the Quality menu. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the ...
Troubleshooting Guide
Page 9
Print irregularities These are possible solutions. CHECK THE PAPER Avoid textured paper with rough finishes. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Repeating defects REPEATING MARKS OCCUR EVENLY DOWN ...
Print irregularities These are possible solutions. CHECK THE PAPER Avoid textured paper with rough finishes. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Repeating defects REPEATING MARKS OCCUR EVENLY DOWN ...
Troubleshooting Guide
Page 10
...; For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from side to side to redistribute the toner, and then reinstall it . Print is too light These are possible solutions. Try one or more of the following : CHECK THE DARKNESS, BRIGHTNESS...users, change these settings from Print Properties. • For Macintosh users, change these settings from the Print dialog and pop-up menus. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper...
...; For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from side to side to redistribute the toner, and then reinstall it . Print is too light These are possible solutions. Try one or more of the following : CHECK THE DARKNESS, BRIGHTNESS...users, change these settings from Print Properties. • For Macintosh users, change these settings from the Print dialog and pop-up menus. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper...
Troubleshooting Guide
Page 11
...the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to redistribute the toner, and then reinstall it. THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. Try one or more information, contact Customer Support. CHECK THE...users, select the paper source from the Print dialog. Solid color pages These are possible solutions. Try one or more of the following : THE TONER IS SMEARED Select another tray or feeder to print, specify the correct type setting: • For Windows users, specify the type from Print Properties...
...the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to redistribute the toner, and then reinstall it. THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. Try one or more information, contact Customer Support. CHECK THE...users, select the paper source from the Print dialog. Solid color pages These are possible solutions. Try one or more of the following : THE TONER IS SMEARED Select another tray or feeder to print, specify the correct type setting: • For Windows users, specify the type from Print Properties...
Troubleshooting Guide
Page 12
Toner specks These are possible solutions. Contacting Customer Support When you call (1-800-539-6275). In the U.S. CHECK THE PAPER TEXTURE SETTING From the printer control ... quality is also listed on and connected to know your system administrator. THERE IS TONER IN THE PAPER PATH Contact Customer Support. For more of the printer. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 Try one or more information, see your printer model type and serial...
Toner specks These are possible solutions. Contacting Customer Support When you call (1-800-539-6275). In the U.S. CHECK THE PAPER TEXTURE SETTING From the printer control ... quality is also listed on and connected to know your system administrator. THERE IS TONER IN THE PAPER PATH Contact Customer Support. For more of the printer. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 Try one or more information, see your printer model type and serial...
User's Guide
Page 11
......284 Print is too light ...285 Print is too dark...286 Solid color pages...287 Streaked vertical lines ...287 Toner fog or background shading appears on the page 288 Toner rubs off...288 Toner specks...289 Transparency print quality is poor...289 Embedded Web Server does not open...289 Check the network connections...
......284 Print is too light ...285 Print is too dark...286 Solid color pages...287 Streaked vertical lines ...287 Toner fog or background shading appears on the page 288 Toner rubs off...288 Toner specks...289 Transparency print quality is poor...289 Embedded Web Server does not open...289 Check the network connections...
User's Guide
Page 21
... requiring intervention. Display item Description 5 Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to access the messages screen for supported extensions only Opens a screen containing all the held jobs This button appears on...
... requiring intervention. Display item Description 5 Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to access the messages screen for supported extensions only Opens a screen containing all the held jobs This button appears on...
User's Guide
Page 86
... smoothness between 100 and 300 Sheffield points; Note: For detailed information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark Web site at its original wrapper until it can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is very different from...short, running the width of paper to moisture changes that can occur after the paper passes through the printer, where it is too rough, then toner cannot fuse to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb bond) grain long paper.
... smoothness between 100 and 300 Sheffield points; Note: For detailed information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark Web site at its original wrapper until it can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is very different from...short, running the width of paper to moisture changes that can occur after the paper passes through the printer, where it is too rough, then toner cannot fuse to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb bond) grain long paper.
User's Guide
Page 88
...Lexmark supports the use of recycled office paper produced specifically for use in xerographic copiers. Lexmark...non-recycled paper. Lexmark consistently tests its printers with heat-...using chamber tests for use in laser (electrophotographic) printers. Use papers printed...;F) without melting or releasing hazardous emissions. In 1998, Lexmark presented to 230°C (446°F) without melting ...that are not affected by major mills in laser printers, despite surface texture. The ink must ... much smoother papers (such as premium 24 lb laser papers, 50-90 Sheffield units) and much rougher...
...Lexmark supports the use of recycled office paper produced specifically for use in xerographic copiers. Lexmark...non-recycled paper. Lexmark consistently tests its printers with heat-...using chamber tests for use in laser (electrophotographic) printers. Use papers printed...;F) without melting or releasing hazardous emissions. In 1998, Lexmark presented to 230°C (446°F) without melting ...that are not affected by major mills in laser printers, despite surface texture. The ink must ... much smoother papers (such as premium 24 lb laser papers, 50-90 Sheffield units) and much rougher...
User's Guide
Page 142
... the multipurpose feeder door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. Warning-Potential Damage: Do not leave the cartridge exposed to cool before touching.
... the multipurpose feeder door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. Warning-Potential Damage: Do not leave the cartridge exposed to cool before touching.
User's Guide
Page 186
... Registers. • Default is the factory default setting for Type of Message to Display. Menu item Displayed Information Left side Right side Custom Text Black Toner Display When Supply Registers Off Early Warning Low Near End of Life End of Life Type of Message to Display Default Alternate Default Message Alternate...
... Registers. • Default is the factory default setting for Type of Message to Display. Menu item Displayed Information Left side Right side Custom Text Black Toner Display When Supply Registers Off Early Warning Low Near End of Life End of Life Type of Message to Display Default Alternate Default Message Alternate...
User's Guide
Page 189
... will sound. • Continuous repeats three beeps every 10 seconds. • Staple Alarm is available only when the finisher is the factory default setting for Toner Alarm and Staple Alarm. Sets the amount of time the printer waits for each alarm type are: Off Single Continuous Notes: • Single is installed...
... will sound. • Continuous repeats three beeps every 10 seconds. • Staple Alarm is available only when the finisher is the factory default setting for Toner Alarm and Staple Alarm. Sets the amount of time the printer waits for each alarm type are: Off Single Continuous Notes: • Single is installed...
User's Guide
Page 222
... Copies Quality menu Menu item Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both Directions Toner Darkness 1-10 Description Prints a border around each copy of text and images. • Both Directions darkens horizontal and vertical lines on text and images. Specifies...; Between Copies offsets each page image when using N-up (pages-sides) Note: None is the factory default setting. • Selecting a smaller number can help conserve toner. Understanding printer menus 222
... Copies Quality menu Menu item Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both Directions Toner Darkness 1-10 Description Prints a border around each copy of text and images. • Both Directions darkens horizontal and vertical lines on text and images. Specifies...; Between Copies offsets each page image when using N-up (pages-sides) Note: None is the factory default setting. • Selecting a smaller number can help conserve toner. Understanding printer menus 222
User's Guide
Page 223
... available. Formats the flash memory. Note: Delete Now is formatting. Adjusts or darkens printed output and conserves toner Notes: • 0 is the factory default setting. • A negative value will lighten them and conserve toner. Bookmarks, jobs on Disk Delete Now Do Not Delete Description Removes confidential and held Jobs, buffered jobs, and...
... available. Formats the flash memory. Note: Delete Now is formatting. Adjusts or darkens printed output and conserves toner Notes: • 0 is the factory default setting. • A negative value will lighten them and conserve toner. Bookmarks, jobs on Disk Delete Now Do Not Delete Description Removes confidential and held Jobs, buffered jobs, and...
User's Guide
Page 246
...Clear all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low. If the error message remains, the hard disk may be defective and require replacing. 80 Routine maintenance needed The printer needs ...to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. Replace the print cartridge, and then touch Continue to have routine maintenance done. Order a maintenance kit, which contains all original ...
...Clear all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low. If the error message remains, the hard disk may be defective and require replacing. 80 Routine maintenance needed The printer needs ...to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. Replace the print cartridge, and then touch Continue to have routine maintenance done. Order a maintenance kit, which contains all original ...
User's Guide
Page 252
..., displaying a summary of the printer, print a network setup page and locate the IP address in their original packing until you are some settings you conserve toner and paper.
..., displaying a summary of the printer, print a network setup page and locate the IP address in their original packing until you are some settings you conserve toner and paper.
User's Guide
Page 253
... cartridge side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the cartridge and continue printing. or A4-size plain paper. Recommended print cartridges and part numbers Part name For the US and Canada Print cartridge Lexmark Return Program Cartridge Regular cartridge X651A11A X651A21A High Yield Print Cartridge X651H11A...
... cartridge side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the cartridge and continue printing. or A4-size plain paper. Recommended print cartridges and part numbers Part name For the US and Canada Print cartridge Lexmark Return Program Cartridge Regular cartridge X651A11A X651A21A High Yield Print Cartridge X651H11A...