User Manual
Page 18
... Hot-add memory v Hot-replace memory v Hot-swap and redundant cooling with fan speed-sensing capability v Hot-swap and redundant power supplies v Hot-swap hard disk drives v Light path diagnostics v Memory mirroring v Microsoft Windows Server family failover support v Monitoring support for power-supply redundancy, temperature, voltage, and fan speed v Parity checking on the SCSI buses v Power-on self-test (POST) v Processor serial number access v Read-only memory (ROM) checksums v Remote Supervisor Adapter or Remote Supervisor Adapter II-EXA to enable remote server management v Standard cable...
... Hot-add memory v Hot-replace memory v Hot-swap and redundant cooling with fan speed-sensing capability v Hot-swap and redundant power supplies v Hot-swap hard disk drives v Light path diagnostics v Memory mirroring v Microsoft Windows Server family failover support v Monitoring support for power-supply redundancy, temperature, voltage, and fan speed v Parity checking on the SCSI buses v Power-on self-test (POST) v Processor serial number access v Read-only memory (ROM) checksums v Remote Supervisor Adapter or Remote Supervisor Adapter II-EXA to enable remote server management v Standard cable...
User Manual
Page 36
... remote console using a null modem cable. 24 xSeries 445 Type 8870: User's Guide then, exit the Configuration/Setup Utility program. 7. Note: See the software documentation that comes with your operating system to enable and configure the remote console redirection feature: 1. Restart the servers. The Remote Console Redirection window opens. 3. Select Save Settings; Connect the server to ensure proper operation. 4. 9. Deleting a scalable partition Complete the following steps to install your server. Start the Configuration/Setup Utility on the full Configuration/Setup...
... remote console using a null modem cable. 24 xSeries 445 Type 8870: User's Guide then, exit the Configuration/Setup Utility program. 7. Note: See the software documentation that comes with your operating system to enable and configure the remote console redirection feature: 1. Restart the servers. The Remote Console Redirection window opens. 3. Select Save Settings; Connect the server to ensure proper operation. 4. 9. Deleting a scalable partition Complete the following steps to install your server. Start the Configuration/Setup Utility on the full Configuration/Setup...
User Manual
Page 37
... password. Start the Configuration/Setup Utility program and reset the power-on the IBM xSeries Documentation CD for instructions for the password. Configuring the server 25 it . A system administrator who types the power-on password check. Chapter 2. If you set , change settings or move jumpers on password. Do not change , and delete the power-on any jumpers, turn on the server, the system startup will not be used by typing the power-on the system board) to seven characters (A-Z, a-z, and 0-9) for removing...
... password. Start the Configuration/Setup Utility program and reset the power-on the IBM xSeries Documentation CD for instructions for the password. Configuring the server 25 it . A system administrator who types the power-on password check. Chapter 2. If you set , change settings or move jumpers on password. Do not change , and delete the power-on any jumpers, turn on the server, the system startup will not be used by typing the power-on the system board) to seven characters (A-Z, a-z, and 0-9) for removing...
User Manual
Page 40
... presents operating-system partition options that comes with different versions of the ServerGuide program. At this point, the installation program for newer device drivers. Setup and configuration overview When you use the ServerGuide program to shorten your installation time. Start the operating-system installation. See the documentation that are based on the screen to learn about the server model, service processor, hard disk drive controllers, and network adapters. View the overview to : a. Diagnostics for your operating...
... presents operating-system partition options that comes with different versions of the ServerGuide program. At this point, the installation program for newer device drivers. Setup and configuration overview When you use the ServerGuide program to shorten your installation time. Start the operating-system installation. See the documentation that are based on the screen to learn about the server model, service processor, hard disk drive controllers, and network adapters. View the overview to : a. Diagnostics for your operating...
User Manual
Page 52
... will need an Internet connection during the installation process to http://www.ibm.com/pc/support/. 40 xSeries 445 Type 8870: User's Guide For information about how to set up the Remote Supervisor Adapter II-EXA This section describes features, setup requirements, and how to cable and configure the Remote Supervisor Adapter II-EXA for use on your server. To check if there is off v Virtually attach remote diskette drive, CD-ROM drive, or disk image to server Setup...
... will need an Internet connection during the installation process to http://www.ibm.com/pc/support/. 40 xSeries 445 Type 8870: User's Guide For information about how to set up the Remote Supervisor Adapter II-EXA This section describes features, setup requirements, and how to cable and configure the Remote Supervisor Adapter II-EXA for use on your server. To check if there is off v Virtually attach remote diskette drive, CD-ROM drive, or disk image to server Setup...
User Manual
Page 57
...file you need are contained in one system service package for Windows Users, which is the hard disk drive letter. (Create the directory if necessary.) 10. To ensure correct software installation, follow the detailed installation instructions in *.exe format. 9. Then, continue with support for the Remote Supervisor Eserver Adapter II-EXA v Diagnostics code update v Remote Supervisor Adapter II-EXA device drivers v Remote Supervisor Adapter II-EXA firmware code update v Integrated system management processor (ISMP) update v Video device driver v Advanced Settings Utility program...
...file you need are contained in one system service package for Windows Users, which is the hard disk drive letter. (Create the directory if necessary.) 10. To ensure correct software installation, follow the detailed installation instructions in *.exe format. 9. Then, continue with support for the Remote Supervisor Eserver Adapter II-EXA v Diagnostics code update v Remote Supervisor Adapter II-EXA device drivers v Remote Supervisor Adapter II-EXA firmware code update v Integrated system management processor (ISMP) update v Video device driver v Advanced Settings Utility program...
Maintenance Manual
Page 7
...Configuration 13 Using the Configuration/Setup Utility program 14 Starting the Configuration/Setup Utility program 14 Configuration/Setup Utility menu choices 14 Remote console redirection 18 Passwords 19 Using the ServerGuide Setup and Installation CD 20 ServerGuide features 21 Setup and configuration overview 21 System Partition 22 Typical operating-system installation 22 Setting up or updating multiple servers 23 Installing your operating system without ServerGuide 24 Configuring the Gigabit Ethernet controller 24 Updating the integrated system management firmware 24 Using...
...Configuration 13 Using the Configuration/Setup Utility program 14 Starting the Configuration/Setup Utility program 14 Configuration/Setup Utility menu choices 14 Remote console redirection 18 Passwords 19 Using the ServerGuide Setup and Installation CD 20 ServerGuide features 21 Setup and configuration overview 21 System Partition 22 Typical operating-system installation 22 Setting up or updating multiple servers 23 Installing your operating system without ServerGuide 24 Configuring the Gigabit Ethernet controller 24 Updating the integrated system management firmware 24 Using...
Maintenance Manual
Page 30
... administrator password is available, you can download a free image of up to the full Configuration/Setup Utility menu. Attention: If you set , you can use any jumpers, turn off the server" on detected hardware v ServeRAID Manager program, which configures your ServeRAID adapter or integrated SCSI controller with RAID capabilities v A system BIOS code update program, which updates the BIOS code directly from the CD v Device drivers that are provided for the server model and detected hardware v Operating-system partition size and file-system type...
... administrator password is available, you can download a free image of up to the full Configuration/Setup Utility menu. Attention: If you set , you can use any jumpers, turn off the server" on detected hardware v ServeRAID Manager program, which configures your ServeRAID adapter or integrated SCSI controller with RAID capabilities v A system BIOS code update program, which updates the BIOS code directly from the CD v Device drivers that are provided for the server model and detected hardware v Operating-system partition size and file-system type...
Maintenance Manual
Page 32
... do, start the ServerGuide Setup and Installation CD and view the online overview. The ServerGuide program provides the device drivers that are required for your operating-system selection and the installed hard disk drives. 5. With some operating-system installations, you to complete the installation.) 2. The ServerGuide program prompts you can access programs in the System Partition vary by the server: 22 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide The System Partition menu displays the...
... do, start the ServerGuide Setup and Installation CD and view the online overview. The ServerGuide program provides the device drivers that are required for your operating-system selection and the installed hard disk drives. 5. With some operating-system installations, you to complete the installation.) 2. The ServerGuide program prompts you can access programs in the System Partition vary by the server: 22 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide The System Partition menu displays the...
Maintenance Manual
Page 34
...any jumpers or configure the controller. Go to set any device drivers. Click Display documents. 6. For updated information about configuring the Ethernet controller, see "Using the Configuration/Setup Utility program" on the network. Turn on the system board. Then, start from the IBM Support Web site at that you can use to update the firmware. On the ″Downloads and drivers″ page, in updating the firmware, try updating the firmware again. 24 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide Select the instructions for your operating system...
...any jumpers or configure the controller. Go to set any device drivers. Click Display documents. 6. For updated information about configuring the Ethernet controller, see "Using the Configuration/Setup Utility program" on the network. Turn on the system board. Then, start from the IBM Support Web site at that you can use to update the firmware. On the ″Downloads and drivers″ page, in updating the firmware, try updating the firmware again. 24 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide Select the instructions for your operating system...
Maintenance Manual
Page 44
... configure the remote alert recipients for the server operating system to support the remote disk): Microsoft Windows 2000 with the server. Minimum display resolution of HTTP version 1.0, or later - v Remote Supervisor Adapter II-EXA device drivers. v The Remote Supervisor Adapter II supports the following software: - Netscape Navigator 4.72, or later (version 6.0 is required. 2. The Remote Supervisor Adapter II Web interface does not support the double-byte character set (DBCS) languages. 34 xSeries 445 Type 8870: Hardware Maintenance Manual...
... configure the remote alert recipients for the server operating system to support the remote disk): Microsoft Windows 2000 with the server. Minimum display resolution of HTTP version 1.0, or later - v Remote Supervisor Adapter II-EXA device drivers. v The Remote Supervisor Adapter II supports the following software: - Netscape Navigator 4.72, or later (version 6.0 is required. 2. The Remote Supervisor Adapter II Web interface does not support the double-byte character set (DBCS) languages. 34 xSeries 445 Type 8870: Hardware Maintenance Manual...
Maintenance Manual
Page 48
... directory for Windows Users, which is installed. Wait for the Remote Supervisor Eserver Adapter II-EXA 38 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide Select the system service package that corresponds to the server model and the operating system that is running on page 39. Browse the d:/ibmssp directory and double click the *.exe file to http://www.ibm.com/pc/support/. 2. Then, continue with support for the page...
... directory for Windows Users, which is installed. Wait for the Remote Supervisor Eserver Adapter II-EXA 38 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide Select the system service package that corresponds to the server model and the operating system that is running on page 39. Browse the d:/ibmssp directory and double click the *.exe file to http://www.ibm.com/pc/support/. 2. Then, continue with support for the page...
Maintenance Manual
Page 72
..., check the operating system event logs; Turn on page 190). 2. Monitor the screen and the serial port for the server. If the server does not turn on, see "Light path LED errors" on the server. 8. Shut down all cables and power cords. 5. Check the service processor system-error logs. Check all servers related to identify server problems. Note: For a 16-way configuration, the server must be started up the first error (see "Starting the diagnostic programs" on...
..., check the operating system event logs; Turn on page 190). 2. Monitor the screen and the serial port for the server. If the server does not turn on, see "Light path LED errors" on the server. 8. Shut down all cables and power cords. 5. Check the service processor system-error logs. Check all servers related to identify server problems. Note: For a 16-way configuration, the server must be started up the first error (see "Starting the diagnostic programs" on...
Maintenance Manual
Page 86
... server. 14. Replace fans 3 and 4 (see "Closing the cover" on which operating system is causing the Ethernet connection to a diskette, press N. 10. 1 23 Jumper (J28) 4. Remove the BIOS flash diskette from the menu that contains various flash (update) options. 9. Ethernet controller troubleshooting The method of the Remote Supervisor Adapter. 76 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide To perform the Ethernet wrap test, use the Ethernet wrap test to determine if a hardware problem is being used (see the Ethernet controller device driver README...
... server. 14. Replace fans 3 and 4 (see "Closing the cover" on which operating system is causing the Ethernet connection to a diskette, press N. 10. 1 23 Jumper (J28) 4. Remove the BIOS flash diskette from the menu that contains various flash (update) options. 9. Ethernet controller troubleshooting The method of the Remote Supervisor Adapter. 76 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide To perform the Ethernet wrap test, use the Ethernet wrap test to determine if a hardware problem is being used (see the Ethernet controller device driver README...
Maintenance Manual
Page 234
... serial number not set.) 1. Service processor. 224 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide I /O board 161 (Real time clock battery error) 1. I /O board 162 (Device Configuration Error) 1. Set serial number in Setup. 2. Failing device 4. SMP board 2. replace failing adapter. 2. Error code/symptom FRU/action 062 (Three consecutive boot failures using the 1. Battery 2. then, save the 2. Remove adapters and reinstall one at a time; POST error codes In the following error codes, X can be replaced by an IBM field service...
... serial number not set.) 1. Service processor. 224 xSeries 445 Type 8870: Hardware Maintenance Manual and Troubleshooting Guide I /O board 161 (Real time clock battery error) 1. I /O board 162 (Device Configuration Error) 1. Set serial number in Setup. 2. Failing device 4. SMP board 2. replace failing adapter. 2. Error code/symptom FRU/action 062 (Three consecutive boot failures using the 1. Battery 2. then, save the 2. Remove adapters and reinstall one at a time; POST error codes In the following error codes, X can be replaced by an IBM field service...
Maintenance Manual
Page 235
..."Parts listing, Type 8870," on page 108). 3. Verify proper DIMM installation (see "Removing and replacing DIMMs" on page 249 to access the server with invalid passwords) Run Configuration/Setup, enter the administrator password. 289 (DIMM has been disabled by an IBM field service technician. Center plane 602 (Invalid diskette boot record) 1. I /O board 303 (Keyboard controller error) 1. Drive cable. 4. Run Configuration/Setup, if disabled by user. 301 (Keyboard or keyboard controller error) Note: After installing a USB keyboard, you might need to use the Configuration/Setup...
..."Parts listing, Type 8870," on page 108). 3. Verify proper DIMM installation (see "Removing and replacing DIMMs" on page 249 to access the server with invalid passwords) Run Configuration/Setup, enter the administrator password. 289 (DIMM has been disabled by an IBM field service technician. Center plane 602 (Invalid diskette boot record) 1. I /O board 303 (Keyboard controller error) 1. Drive cable. 4. Run Configuration/Setup, if disabled by user. 301 (Keyboard or keyboard controller error) Note: After installing a USB keyboard, you might need to use the Configuration/Setup...
Maintenance Manual
Page 245
... setting a display mode higher than the capability of connectors enabled). 2. Symptom-to the server. see "Recovering BIOS code" on the secondary server. If you start some memory configurations, the 3-3-3 beep code might sound during POST followed by an IBM field service technician. Important: In some application programs. 1. Note: When two servers are connected in a 16-way configuration, the DVD-ROM drive, diskette drive, keyboard, USB ports (except for Remote Supervisor Adapter II-EXA functionality), mouse, and video are disabled on the secondary server...
... setting a display mode higher than the capability of connectors enabled). 2. Symptom-to the server. see "Recovering BIOS code" on the secondary server. If you start some memory configurations, the 3-3-3 beep code might sound during POST followed by an IBM field service technician. Important: In some application programs. 1. Note: When two servers are connected in a 16-way configuration, the DVD-ROM drive, diskette drive, keyboard, USB ports (except for Remote Supervisor Adapter II-EXA functionality), mouse, and video are disabled on the secondary server...
Maintenance Manual
Page 249
... IBM field service technician. You are not trying to use , disconnect the USB device from the primary drive. Note: See Chapter 8, "Parts listing, Type 8870," on the server. ServerGuide problems Symptom FRU/action Setup and Installation CD will work . v If the startup (boot) sequence settings have is supported on page 249 to the server. Start the CD from the hub and connect it directly to determine which components are disabled on the hard disk. Make...
... IBM field service technician. You are not trying to use , disconnect the USB device from the primary drive. Note: See Chapter 8, "Parts listing, Type 8870," on the server. ServerGuide problems Symptom FRU/action Setup and Installation CD will work . v If the startup (boot) sequence settings have is supported on page 249 to the server. Start the CD from the hub and connect it directly to determine which components are disabled on the hard disk. Make...
Installation Guide
Page 86
... connected to use works on your server. does not work . If the option comes with its own test instructions, use the software. If the failing option is assigned a unique address by the Configuration/Setup Utility program and none of serial ports installed. v All external SCSI options are on . You must turn on external SCSI options before turning on . Power The server does not power on . Verify that : v The cables for a description of purchase. 74 xSeries 445 Type 8870: Installation Guide If the server...
... connected to use works on your server. does not work . If the option comes with its own test instructions, use the software. If the failing option is assigned a unique address by the Configuration/Setup Utility program and none of serial ports installed. v All external SCSI options are on . You must turn on external SCSI options before turning on . Power The server does not power on . Verify that : v The cables for a description of purchase. 74 xSeries 445 Type 8870: Installation Guide If the server...
Installation Guide
Page 120
... supply specifications 4 power-control button 52 108 xSeries 445 Type 8870: Installation Guide power-control-button shield 52 problem diskette drive 71 DVD-ROM 71 intermittent 71 keyboard or mouse 71, 72 memory 72 option 73 power 74 serial port 74 software 74 solving 69 USB port 75 publications, online 1 R reinstalling the SMP Expansion Module 23 reliability guidelines 7 Remote Supervisor Adapter configuration 59 Remote Supervisor Adapter II-EXA breakout cable 54 cabling 40 configuration process 59 connectors and LEDs 54 rear view 34, 53 User's Guide 62 video 34, 48, 73 reset button...
... supply specifications 4 power-control button 52 108 xSeries 445 Type 8870: Installation Guide power-control-button shield 52 problem diskette drive 71 DVD-ROM 71 intermittent 71 keyboard or mouse 71, 72 memory 72 option 73 power 74 serial port 74 software 74 solving 69 USB port 75 publications, online 1 R reinstalling the SMP Expansion Module 23 reliability guidelines 7 Remote Supervisor Adapter configuration 59 Remote Supervisor Adapter II-EXA breakout cable 54 cabling 40 configuration process 59 connectors and LEDs 54 rear view 34, 53 User's Guide 62 video 34, 48, 73 reset button...