Hardware Installation Guide
Page 4
... business cards) from the CD. Instal perangkat lunak tambahan Windows (HP Scan, Readiris Pro untuk OCR, Cardiris untuk kartu bisnis) dari www.hp.com/support. Follow the on-screen instructions. 2. Install the optional Windows software (HP Scan, Readiris Pro for OCR, Cardiris for OCR Cardiris)。 KO 1. CD 2. 옵션인 Windows HP Scan, OCR용 Readiris Pro, 명함용 Cardiris)를 www.hp.com/support ZHTW 1 2. 從 www.hp.com/support Windows 軟體 (HP Scan OCR 的 Readiris Pro...
... business cards) from the CD. Instal perangkat lunak tambahan Windows (HP Scan, Readiris Pro untuk OCR, Cardiris untuk kartu bisnis) dari www.hp.com/support. Follow the on-screen instructions. 2. Install the optional Windows software (HP Scan, Readiris Pro for OCR, Cardiris for OCR Cardiris)。 KO 1. CD 2. 옵션인 Windows HP Scan, OCR용 Readiris Pro, 명함용 Cardiris)를 www.hp.com/support ZHTW 1 2. 從 www.hp.com/support Windows 軟體 (HP Scan OCR 的 Readiris Pro...
Hardware Installation Guide
Page 5
.... 3. Di area Driver - TH Mac www.hp.com/support 1 www.hp.com/support Drivers & Downloads 2 Go 3 4 Download 8 EN For more information, refer to download. Select the Driver language, and then select an operating system. 4. Product Installation Software area click the Download button next to the driver package to the scanner User Guide, or visit www.hp.com/support. Buka www.hp.com/support, pilih negara/wilayah, lalu klik Drivers & Downloads. 2. TH www.hp.com/support Enter a product name...
.... 3. Di area Driver - TH Mac www.hp.com/support 1 www.hp.com/support Drivers & Downloads 2 Go 3 4 Download 8 EN For more information, refer to download. Select the Driver language, and then select an operating system. 4. Product Installation Software area click the Download button next to the driver package to the scanner User Guide, or visit www.hp.com/support. Buka www.hp.com/support, pilih negara/wilayah, lalu klik Drivers & Downloads. 2. TH www.hp.com/support Enter a product name...
Hardware Installation Guide
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...; is SHNGD-1401-00. Regulatory Model Identification Number: For regulatory identification purposes your scanner can be liable for HP products and services are set forth in China Printed on recycled paper © 2015 Copyright HP Development Company, L.P. HP HP 2020 年 8 月,第 2 版 Windows®是 Microsoft Corporation 规范信息 SHNGD-1401-00 (HP ScanJet Pro 3500 f1 L2741A) 混淆...
...; is SHNGD-1401-00. Regulatory Model Identification Number: For regulatory identification purposes your scanner can be liable for HP products and services are set forth in China Printed on recycled paper © 2015 Copyright HP Development Company, L.P. HP HP 2020 年 8 月,第 2 版 Windows®是 Microsoft Corporation 规范信息 SHNGD-1401-00 (HP ScanJet Pro 3500 f1 L2741A) 混淆...
Warranty and Legal Guide
Page 6
... defects in material and workmanship when properly installed and used. HP warrants to you , the end-user customer, that HP hardware and accessories will be uninterrupted or error free. HP limited warranty statement HP PRODUCT HP ScanJet Pro 3500 DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the...
... defects in material and workmanship when properly installed and used. HP warrants to you , the end-user customer, that HP hardware and accessories will be uninterrupted or error free. HP limited warranty statement HP PRODUCT HP ScanJet Pro 3500 DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the...
Warranty and Legal Guide
Page 16
... 1 Service and support ENWW Storage. c. f. End User License Agreement READ CAREFULLY BEFORE USING THIS SOFTWARE EQUIPMENT: This End-User license Agreement ("EULA") is a legal agreement between you and HP or its online documentation. Other software may use of download. The term "Software Product" means computer software and may load the Software Product into the local memory or storage device of Rights. You may include associated media, printed...
... 1 Service and support ENWW Storage. c. f. End User License Agreement READ CAREFULLY BEFORE USING THIS SOFTWARE EQUIPMENT: This End-User license Agreement ("EULA") is a legal agreement between you and HP or its online documentation. Other software may use of download. The term "Software Product" means computer software and may load the Software Product into the local memory or storage device of Rights. You may include associated media, printed...
Warranty and Legal Guide
Page 18
.... This information is not (1) exported, directly or indirectly, in your system (i.e., IP address, unique device identifier, software version installed, etc.) and other countries ("Export Laws") to identify technical system attributes and ensure that the Software Product is used for all laws and regulations of the United States and other system data. Certain software programs included in violation of anonymous and...
.... This information is not (1) exported, directly or indirectly, in your system (i.e., IP address, unique device identifier, software version installed, etc.) and other countries ("Export Laws") to identify technical system attributes and ensure that the Software Product is used for all laws and regulations of the United States and other system data. Certain software programs included in violation of anonymous and...
Warranty and Legal Guide
Page 40
..., make sure you are not covered by yourself except as specifically explained in performance (do not adjust controls that are not going to qualified service personnel under the following conditions: - Clean with fuses of electrical shock hazards. ● If damage occurs to repair the AC adapter, scanner, or scanner option by the operating instructions). ● Unplug the scanner and the AC adapter before cleaning . ●...
..., make sure you are not covered by yourself except as specifically explained in performance (do not adjust controls that are not going to qualified service personnel under the following conditions: - Clean with fuses of electrical shock hazards. ● If damage occurs to repair the AC adapter, scanner, or scanner option by the operating instructions). ● Unplug the scanner and the AC adapter before cleaning . ●...
User Guide
Page 6
... multi-feeds ...21 Everyday Scan ...21 Automatically detect page size (Windows) ...21 Automatically detect color (Windows) ...21 Scan using text-enhanced black and white mode (Windows 22 Automatically straighten scanned images (Windows 22 Use the scanning software (OS X) ...23 Scan documents (OS X) ...23 Scan from other applications (OS X) ...23 Scanning tips ...24 Optimize scanning and task speeds ...24 Scanning fragile originals ...24 3 Care and maintenance ...25 HP Scanner Tools Utility Maintenance tab (Windows) ...26 HP Utility (OS X) ...26 Clean the product ...27 Clean the scanner glass...
... multi-feeds ...21 Everyday Scan ...21 Automatically detect page size (Windows) ...21 Automatically detect color (Windows) ...21 Scan using text-enhanced black and white mode (Windows 22 Automatically straighten scanned images (Windows 22 Use the scanning software (OS X) ...23 Scan documents (OS X) ...23 Scan from other applications (OS X) ...23 Scanning tips ...24 Optimize scanning and task speeds ...24 Scanning fragile originals ...24 3 Care and maintenance ...25 HP Scanner Tools Utility Maintenance tab (Windows) ...26 HP Utility (OS X) ...26 Clean the product ...27 Clean the scanner glass...
User Guide
Page 7
... maintenance and scanning supplies ...34 4 Solve problems ...35 Basic troubleshooting tips ...36 Test the scanner ...37 Reset the scanner ...38 Scanner installation troubleshooting ...39 Check the cables ...39 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 39 Power issues ...40 Check that the scanner has power ...40 Scanner will not turn on ...40 Scanner keeps turning off ...40 Paper jams ...42 Clear jams from the scanner paper path ...42 An item loaded in the scanner jams repeatedly 43 Paper feed issues ...44 Paper jamming, skewing, misfeeds, or multiple-page feeds...
... maintenance and scanning supplies ...34 4 Solve problems ...35 Basic troubleshooting tips ...36 Test the scanner ...37 Reset the scanner ...38 Scanner installation troubleshooting ...39 Check the cables ...39 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 39 Power issues ...40 Check that the scanner has power ...40 Scanner will not turn on ...40 Scanner keeps turning off ...40 Paper jams ...42 Clear jams from the scanner paper path ...42 An item loaded in the scanner jams repeatedly 43 Paper feed issues ...44 Paper jamming, skewing, misfeeds, or multiple-page feeds...
User Guide
Page 9
... This User Guide covers important information about the HP ScanJet Pro 3500 f1 flatbed scanner. ● Product views ● Product specifications ● Product hardware setup and software installation ● Product features ● Scanner software (Windows) ● Scanner software (OS X) ● Sleep Mode and auto-off settings For more information, go to www.hp.com/support/. Enter the scanner name (HP ScanJet Pro 3500 f1 flatbed scanner), and then click Search. HP's all-inclusive help for this product includes the following: ● Install and configure...
... This User Guide covers important information about the HP ScanJet Pro 3500 f1 flatbed scanner. ● Product views ● Product specifications ● Product hardware setup and software installation ● Product features ● Scanner software (Windows) ● Scanner software (OS X) ● Sleep Mode and auto-off settings For more information, go to www.hp.com/support/. Enter the scanner name (HP ScanJet Pro 3500 f1 flatbed scanner), and then click Search. HP's all-inclusive help for this product includes the following: ● Install and configure...
User Guide
Page 17
Scanner software (Windows) The HP ScanJet Pro 3500 comes with TWAIN-compliant scan software from other (non-HP) vendors. HP Scanner Tools Utility Use the HP Scanner Tools Utility to change the scanner's power management settings, and to acquire scans. ENWW Scanner software (Windows) 9 Not all TWAINcompliant software works in the same way, so consult the software documentation for details on how to find information about scanner settings, status, and maintenance. HP TWAIN HP TWAIN allows scanning with a variety of Windows scanning software and drivers, including HP Scan, ReadIris,...
Scanner software (Windows) The HP ScanJet Pro 3500 comes with TWAIN-compliant scan software from other (non-HP) vendors. HP Scanner Tools Utility Use the HP Scanner Tools Utility to change the scanner's power management settings, and to acquire scans. ENWW Scanner software (Windows) 9 Not all TWAINcompliant software works in the same way, so consult the software documentation for details on how to find information about scanner settings, status, and maintenance. HP TWAIN HP TWAIN allows scanning with a variety of Windows scanning software and drivers, including HP Scan, ReadIris,...
User Guide
Page 29
...) from non-HP software. NOTE: Only one time. When the Auto Detect Size option is used, the scanned image is enabled by only saving pages that you are fed into the scanner at one page at a time can be scanned when using a long or extra-long page setting. Automatically detect color (Windows) Use this feature might be wrinkled as black and white. Detect multi-feeds The multi-feed detection feature stops the scan process if it...
...) from non-HP software. NOTE: Only one time. When the Auto Detect Size option is used, the scanned image is enabled by only saving pages that you are fed into the scanner at one page at a time can be scanned when using a long or extra-long page setting. Automatically detect color (Windows) Use this feature might be wrinkled as black and white. Detect multi-feeds The multi-feed detection feature stops the scan process if it...
User Guide
Page 39
... following replacement parts: ● Roller cover ● Separation rollers ● Pickup roller module The replacement kit also includes detailed instructions for maintenance. ● If the scanner experiences repeated document jams. NOTE: The roller replacement kit is a consumable and is needed, which depends on many conditions and might be replaced when indicated by the Scanner Tools Utility, or if the scanner is not working correctly. The HP ScanJet Pro 3500 f1 ADF Roller Replacement Kit includes the following conditions: ● Windows: When the Maintenance...
... following replacement parts: ● Roller cover ● Separation rollers ● Pickup roller module The replacement kit also includes detailed instructions for maintenance. ● If the scanner experiences repeated document jams. NOTE: The roller replacement kit is a consumable and is needed, which depends on many conditions and might be replaced when indicated by the Scanner Tools Utility, or if the scanner is not working correctly. The HP ScanJet Pro 3500 f1 ADF Roller Replacement Kit includes the following conditions: ● Windows: When the Maintenance...
User Guide
Page 44
TIP: Change the auto-off setting by using Optical Character Recognition (OCR), make sure that the original document is clear enough to be analyzed. ● Make sure that the USB and power cables are out of date or have become corrupted. Check that the scanner is receiving power. - If power is available to turn on the scanner. See www.hp.com/support to locate software, firmware, and driver updates for assistance. ● If a Scanner not found message displays...
TIP: Change the auto-off setting by using Optical Character Recognition (OCR), make sure that the original document is clear enough to be analyzed. ● Make sure that the USB and power cables are out of date or have become corrupted. Check that the scanner is receiving power. - If power is available to turn on the scanner. See www.hp.com/support to locate software, firmware, and driver updates for assistance. ● If a Scanner not found message displays...
User Guide
Page 47
...; HP ScanJet Pro 3500 f1 flatbed scanner ● HP Scan 3. Uninstall and then reinstall the HP ScanJet drivers and tools (Windows) If checking the scanner cable connections did not solve the problem, the problem might not be compatible with the scanner. Press the Power button to find USB troubleshooting topics. On the computer, open Control Panel and use the search tool to turn off the scanner, and then disconnect the USB cable and power cable from the HP scanning software CD. 5. Try uninstalling and then reinstalling the HP ScanJet drivers and tools. 1. Restart...
...; HP ScanJet Pro 3500 f1 flatbed scanner ● HP Scan 3. Uninstall and then reinstall the HP ScanJet drivers and tools (Windows) If checking the scanner cable connections did not solve the problem, the problem might not be compatible with the scanner. Press the Power button to find USB troubleshooting topics. On the computer, open Control Panel and use the search tool to turn off the scanner, and then disconnect the USB cable and power cable from the HP scanning software CD. 5. Try uninstalling and then reinstalling the HP ScanJet drivers and tools. 1. Restart...
User Guide
Page 52
... number of the computer to test the scanner: 1. Load fewer pages in the document feeder. 44 Chapter 4 Solve problems ENWW Paper does not feed from the scanner, and then turn off the scanner, disconnect the power supply from the scanner Reload the pages into the scanner paper path, check the resulting scanned images in the software to ensure that the power supply is functional. 2. If misfeeds still occur, replace the rollers. A problem with the rollers. Press the Power button...
... number of the computer to test the scanner: 1. Load fewer pages in the document feeder. 44 Chapter 4 Solve problems ENWW Paper does not feed from the scanner, and then turn off the scanner, disconnect the power supply from the scanner Reload the pages into the scanner paper path, check the resulting scanned images in the software to ensure that the power supply is functional. 2. If misfeeds still occur, replace the rollers. A problem with the rollers. Press the Power button...
User Guide
Page 54
...; Scanning performance issues Connection issues Check the USB connection Check the physical connection to the computer, plug it into a different USB port on the scanner. 3. Scanner operation problems ● Connection issues ● Buttons are not working properly ● The LCD is working correctly. Restart the computer. 4. Disconnect any additional USB devices one of the computer. ● Remove all other USB devices from working correctly After each additional device. HP ScanJet Pro 3500 - Do one at a time; HP Scan Buttons are not working properly Scanner buttons...
...; Scanning performance issues Connection issues Check the USB connection Check the physical connection to the computer, plug it into a different USB port on the scanner. 3. Scanner operation problems ● Connection issues ● Buttons are not working properly ● The LCD is working correctly. Restart the computer. 4. Disconnect any additional USB devices one of the computer. ● Remove all other USB devices from working correctly After each additional device. HP ScanJet Pro 3500 - Do one at a time; HP Scan Buttons are not working properly Scanner buttons...
User Guide
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... scan resolution setting (for more information, see the Help for example, you get a single-sided scan when you press a button (for the scanning software being using): ENWW Scanner operation problems 47 A cable might be a problem with the scanner front panel. ● LCD issues: The display is blank, or part of the original document is closed, and that scanned pages are securely connected. 2. Restart the computer. 4. Scanned pages are no staples, paper clips, or any of these problems, contact HP support...
... scan resolution setting (for more information, see the Help for example, you get a single-sided scan when you press a button (for the scanning software being using): ENWW Scanner operation problems 47 A cable might be a problem with the scanner front panel. ● LCD issues: The display is blank, or part of the original document is closed, and that scanned pages are securely connected. 2. Restart the computer. 4. Scanned pages are no staples, paper clips, or any of these problems, contact HP support...
User Guide
Page 59
... auto color detect 21 detect page size 21 extra-long-page support 21 long-page support 21 multi-feed detection 21 scan shortcuts 18 text-enhanced black and white mode 22 feeding problems 42 fragile items, scanning 24 fuzzy images 45 H HP Customer Care 49 HP paper path cleaning cloth 29 HP Scan Extended scan from 19 HP Scan Extended software about 9 HP Scanner Tools Utility Maintenance tab 26 uses for 9 HP TWAIN 9 I input and output trays locating 2 install software troubleshoot 39 J jams troubleshoot 43 L LCD problems 47 long-page support 21 M maintenance clean paper path 29 HP Scanner Tools...
... auto color detect 21 detect page size 21 extra-long-page support 21 long-page support 21 multi-feed detection 21 scan shortcuts 18 text-enhanced black and white mode 22 feeding problems 42 fragile items, scanning 24 fuzzy images 45 H HP Customer Care 49 HP paper path cleaning cloth 29 HP Scan Extended scan from 19 HP Scan Extended software about 9 HP Scanner Tools Utility Maintenance tab 26 uses for 9 HP TWAIN 9 I input and output trays locating 2 install software troubleshoot 39 J jams troubleshoot 43 L LCD problems 47 long-page support 21 M maintenance clean paper path 29 HP Scanner Tools...
User Guide
Page 60
... guides, locating 2 paper path clean 29 feeding problems 42 parts order 31, 33 power button, locating 2 power management 40 power supply troubleshoot cable 39 problems with LCD 47 product auto-off 10 Sleep Mode 10 product info 1 R replace roller 31 replace roller and separation pad 33 reset scanner 38 roller replace 31, 33 S scan feeding problems 42 files too large 47 fragile items 24 from HP Scan Extended 19 originals 17 scan shortcuts 18 scan to cloud 20 scanner control panel 4 reset 38 scanner software Mac 10 Windows 9 skewed images 45 Sleep Mode 10 software Mac 10 troubleshoot installation...
... guides, locating 2 paper path clean 29 feeding problems 42 parts order 31, 33 power button, locating 2 power management 40 power supply troubleshoot cable 39 problems with LCD 47 product auto-off 10 Sleep Mode 10 product info 1 R replace roller 31 replace roller and separation pad 33 reset scanner 38 roller replace 31, 33 S scan feeding problems 42 files too large 47 fragile items 24 from HP Scan Extended 19 originals 17 scan shortcuts 18 scan to cloud 20 scanner control panel 4 reset 38 scanner software Mac 10 Windows 9 skewed images 45 Sleep Mode 10 software Mac 10 troubleshoot installation...