HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...Features ...1-15 Operation ...1-18 Turning the Notebook On and Off 1-18 Checking the Status of the Notebook 1-19 Using Fn Hot Keys ...1-20 Resetting the Notebook ...1-21 Specifications ...1-22 Internal Design ...1-27 Removal and Replacement 2-1 Disassembly Flowchart ...2-3 Removing the Battery (User-Replaceable 2-4 Removing a SDRAM Module (User-Replaceable 2-5 Removing the Wireless LAN Mini-PCI Card (User-Replaceable 2-6 Removing the Hard Disk Drive (User-Replaceable 2-7 Replacing Small Parts (User-Replaceable 2-9 Removing the Keyboard Cover (User-Replaceable 2-10 Removing the Speaker...
...Features ...1-15 Operation ...1-18 Turning the Notebook On and Off 1-18 Checking the Status of the Notebook 1-19 Using Fn Hot Keys ...1-20 Resetting the Notebook ...1-21 Specifications ...1-22 Internal Design ...1-27 Removal and Replacement 2-1 Disassembly Flowchart ...2-3 Removing the Battery (User-Replaceable 2-4 Removing a SDRAM Module (User-Replaceable 2-5 Removing the Wireless LAN Mini-PCI Card (User-Replaceable 2-6 Removing the Hard Disk Drive (User-Replaceable 2-7 Replacing Small Parts (User-Replaceable 2-9 Removing the Keyboard Cover (User-Replaceable 2-10 Removing the Speaker...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... Troubleshooting Steps 3-2 Figure 4-1. Bottom View ...1-17 Figure 1-4. Removing the Hard Disk Drive Tray 2-8 Figure 2-7. Removing the Speaker Assembly 2-12 Figure 2-9. Removing the Switchboard PCA 2-15 Figure 2-11. Resetting the Notebook 1-21 Figure 1-5. Disassembly Flow ...2-3 Figure 2-2. Removing the I/R PCA 2-25 Figure 2-16. Removing the CPU Module 2-29 Figure 2-18. Boot-Block Jumper ...2-37 Figure 3-1. Removing an SDRAM Module 2-5 Figure 2-4. Removing the CD/DVD Drive 2-16 Figure 2-12. Removing the Keyboard 2-14 Figure 2-10. Replaceable Parts...
... Troubleshooting Steps 3-2 Figure 4-1. Bottom View ...1-17 Figure 1-4. Removing the Hard Disk Drive Tray 2-8 Figure 2-7. Removing the Speaker Assembly 2-12 Figure 2-9. Removing the Switchboard PCA 2-15 Figure 2-11. Resetting the Notebook 1-21 Figure 1-5. Disassembly Flow ...2-3 Figure 2-2. Removing the I/R PCA 2-25 Figure 2-16. Removing the CPU Module 2-29 Figure 2-18. Boot-Block Jumper ...2-37 Figure 3-1. Removing an SDRAM Module 2-5 Figure 2-4. Removing the CD/DVD Drive 2-16 Figure 2-12. Removing the Keyboard 2-14 Figure 2-10. Replaceable Parts...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... . 87/88-key touch-type QWERTY keyboard with integrated scroll pad, on-off , 3 hours when system is on operating system support). Touch pad with 101/102 key emulation. Universal AC adapter: 100-240 Vac (50/60 Hz) input, 19 Vdc output, 75 W. 20- Volume and mute buttons (certain models). External monitors up to 40-GB removable hard drive with model, usage, and power settings). Headphone-out and microphone-in speakers. 3D-enhanced audio. or 1.46...
... . 87/88-key touch-type QWERTY keyboard with integrated scroll pad, on-off , 3 hours when system is on operating system support). Touch pad with 101/102 key emulation. Universal AC adapter: 100-240 Vac (50/60 Hz) input, 19 Vdc output, 75 W. 20- Volume and mute buttons (certain models). External monitors up to 40-GB removable hard drive with model, usage, and power settings). Headphone-out and microphone-in speakers. 3D-enhanced audio. or 1.46...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... for instructions for creating a BIOS floppy disk are provided with the updates. 2-36 Removal and Replacement Service Manual In Windows, exit any cables or equipment needed to connect to the Internet. 5. Connect any programs that appear. Click Update, select Download New and click OK. When the process completes, press the power button to the notebook. 4. If you cannot boot the notebook adequately, use e-DiagTools for Windows or a BIOS floppy disk to reprogram the BIOS IC. The BIOS update also resets the configurations...
... for instructions for creating a BIOS floppy disk are provided with the updates. 2-36 Removal and Replacement Service Manual In Windows, exit any cables or equipment needed to connect to the Internet. 5. Connect any programs that appear. Click Update, select Download New and click OK. When the process completes, press the power button to the notebook. 4. If you cannot boot the notebook adequately, use e-DiagTools for Windows or a BIOS floppy disk to reprogram the BIOS IC. The BIOS update also resets the configurations...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... not include ASP support. Power-on the serial number label to the ASP. Parts and labor will be negotiated directly with ASP support using the specials process. 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for that model. Troubleshooting the problem (page 3-3). ! BIOS Setup utility (page 3-26). ASP Support Options ASP Support Status No reimbursement to repair the notebook, and reimbursement can...
... not include ASP support. Power-on the serial number label to the ASP. Parts and labor will be negotiated directly with ASP support using the specials process. 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for that model. Troubleshooting the problem (page 3-3). ! BIOS Setup utility (page 3-26). ASP Support Options ASP Support Status No reimbursement to repair the notebook, and reimbursement can...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... BIOS, replace top case, replace motherboard. CPU module. If available, try external monitor. Make sure CD is bootable. Check AC adapter. If monitor is installed and connected correctly. 3-6 Troubleshooting and Diagnostics Service Manual Make sure CD/DVD is blank, replace switchboard PCA, replace motherboard. Do not use the suggestions in the following table to help determine likely causes of a problem, determine which replaceable modules are involved in CD/DVD drive. Does not boot on battery, but OS does not start...
... BIOS, replace top case, replace motherboard. CPU module. If available, try external monitor. Make sure CD is bootable. Check AC adapter. If monitor is installed and connected correctly. 3-6 Troubleshooting and Diagnostics Service Manual Make sure CD/DVD is blank, replace switchboard PCA, replace motherboard. Do not use the suggestions in the following table to help determine likely causes of a problem, determine which replaceable modules are involved in CD/DVD drive. Does not boot on battery, but OS does not start...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... sites. Remove and reinstall hard drive. Hard drive. Password forgotten. Make sure charged battery is restricted to optimize hard disk. See page 5-1. Check for corrupt files on hard drive, use Recovery CDs to check hard disk. Check boot order in disk's Properties sheet to reinstall factory software onto hard drive, replace hard drive. Verify proper ownership, then follow removal procedure with owner and record appropriate data-see page 5-1. Power No power. Repair Center: Comments If notebook boots from floppy drive, check for disk in floppy drive. User must...
... sites. Remove and reinstall hard drive. Hard drive. Password forgotten. Make sure charged battery is restricted to optimize hard disk. See page 5-1. Check for corrupt files on hard drive, use Recovery CDs to check hard disk. Check boot order in disk's Properties sheet to reinstall factory software onto hard drive, replace hard drive. Verify proper ownership, then follow removal procedure with owner and record appropriate data-see page 5-1. Power No power. Repair Center: Comments If notebook boots from floppy drive, check for disk in floppy drive. User must...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... when battery is connected properly and battery installed properly. If available, try another battery if available. Repair Center: Likely Causes Battery. Motherboard. Motherboard. Check power management settings in AC adapter or insert charged battery Check battery and contacts. PCMCIA card use can affect battery operating time. Battery does not charge. Plug in BIOS Setup. Check battery contacts. Does not run on battery power, use Power Options in use can affect battery life. Check timeout settings in Power in Control Panel. Try default settings...
... when battery is connected properly and battery installed properly. If available, try another battery if available. Repair Center: Likely Causes Battery. Motherboard. Motherboard. Check power management settings in AC adapter or insert charged battery Check battery and contacts. PCMCIA card use can affect battery operating time. Battery does not charge. Plug in BIOS Setup. Check battery contacts. Does not run on battery power, use Power Options in use can affect battery life. Check timeout settings in Power in Control Panel. Try default settings...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...Repair Center: Comments Check cable connections. Replace SDRAM modules. If external monitor displays no light. If drive case is installed properly, replace CPU module. SDRAM modules. Adjust display brightness. Display cable connection. Display cable connection. Vertical crack near center of dark or light discoloration visible when display is turned on keyboard. Hard disk Hard disk never spins. Hard disk makes buzzing or whining noise. Press Fn+F5 several times. Check for evidence of customer abuse. 3-10 Troubleshooting and Diagnostics Service Manual External display...
...Repair Center: Comments Check cable connections. Replace SDRAM modules. If external monitor displays no light. If drive case is installed properly, replace CPU module. SDRAM modules. Adjust display brightness. Display cable connection. Display cable connection. Vertical crack near center of dark or light discoloration visible when display is turned on keyboard. Hard disk Hard disk never spins. Hard disk makes buzzing or whining noise. Press Fn+F5 several times. Check for evidence of customer abuse. 3-10 Troubleshooting and Diagnostics Service Manual External display...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...is installed from \hp\drivers\touchpad.) Top case. Memory Out of memory error. By default, touch pad is disabled if external PS/2 mouse is enabled (mute button and software controls). Motherboard. Motherboard. SDRAM module. Use an external microphone (internal microphone normally not included). Switchboard PCA. Click button does not work. Avoid touching touch pad while booting or resuming. Make sure C drive has adequate free space. Not all third-party memory cards have been tested for sound resource conflicts in Control Panel. Check whether sound is connected, Use BIOS...
...is installed from \hp\drivers\touchpad.) Top case. Memory Out of memory error. By default, touch pad is disabled if external PS/2 mouse is enabled (mute button and software controls). Motherboard. Motherboard. SDRAM module. Use an external microphone (internal microphone normally not included). Switchboard PCA. Click button does not work. Avoid touching touch pad while booting or resuming. Make sure C drive has adequate free space. Not all third-party memory cards have been tested for sound resource conflicts in Control Panel. Check whether sound is connected, Use BIOS...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... LAN port does not light, LAN cable may be connected to enable the infrared port. Make sure LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Open Hardware Device Manager. Try to network or network may not be down. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 Try connecting notebook to another network station (if applicable). Use networking troubleshooter in Control Panel. Check settings in Windows Help. Infrared is disabled and no drivers installed as shipped. (Drivers...
... LAN port does not light, LAN cable may be connected to enable the infrared port. Make sure LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Open Hardware Device Manager. Try to network or network may not be down. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 Try connecting notebook to another network station (if applicable). Use networking troubleshooter in Control Panel. Check settings in Windows Help. Infrared is disabled and no drivers installed as shipped. (Drivers...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... cover. One-Touch button problems Buttons not working properly. PCMCIA General problems. AC adapter Does not power notebook. Restart notebook. Using a flashlight, look for damage or proper fan operation. Motherboard Evidence of Keyboard in Control Panel. Try card in Control Panel. AC adapter. In Device Manager, refresh device list and check for conflicts. Make sure AC adapter has correct power rating. Heatsink. Replace thermal pad if needed. 3-16 Troubleshooting and Diagnostics Service Manual Make sure correct applications are not blocked. Check thermal contact between CPU...
... cover. One-Touch button problems Buttons not working properly. PCMCIA General problems. AC adapter Does not power notebook. Restart notebook. Using a flashlight, look for damage or proper fan operation. Motherboard Evidence of Keyboard in Control Panel. Try card in Control Panel. AC adapter. In Device Manager, refresh device list and check for conflicts. Make sure AC adapter has correct power rating. Heatsink. Replace thermal pad if needed. 3-16 Troubleshooting and Diagnostics Service Manual Make sure correct applications are not blocked. Check thermal contact between CPU...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... advanced test screen, or press F4 to exit and reboot. 12. if an error occurs, the BIOS displays a message and/or issues a beep code. Service Manual Troubleshooting and Diagnostics 3-19 In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for Windows, use the e-Diagtools menu. Boot from the Recovery CD or DVD. If POST displays an error message or issues a beep code indicating an error, confirm the problem using other diagnostic...
... advanced test screen, or press F4 to exit and reboot. 12. if an error occurs, the BIOS displays a message and/or issues a beep code. Service Manual Troubleshooting and Diagnostics 3-19 In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for Windows, use the e-Diagtools menu. Boot from the Recovery CD or DVD. If POST displays an error message or issues a beep code indicating an error, confirm the problem using other diagnostic...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... Power Management. Check ROM copyright notice. Initialize all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. Remove all video adapters in which the terminal error occurred. Press the reset button to return the notebook to initial POST values. Initialize system hardware. Set IN POST flag. Initialize PCI Bus Mastering devices. Set ES segment register to restart with CMOS values. Clear 512 kB base RAM. Enable cache before system BIOS...
... Power Management. Check ROM copyright notice. Initialize all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. Remove all video adapters in which the terminal error occurred. Press the reset button to return the notebook to initial POST values. Initialize system hardware. Set IN POST flag. Initialize PCI Bus Mastering devices. Set ES segment register to restart with CMOS values. Clear 512 kB base RAM. Enable cache before system BIOS...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...for multi-processor boards. Disable onboard Super I /O ports. Detect and install external parallel ports. Jump to UserPatch1. prepare to enter SETUP". Prepare Boot. Enable USB devices. Enable external and CPU caches. Set up System Management Mode (SMM) area. Initialize Intelligent System Monitoring. Configure Motherboard Configurable Devices (optional). Build MPTABLE for keyboard errors. Inform RomPilot about the end of day. Check password (optional). Test extended memory. Initialize hard-disk controllers. Initialize typematic rate. Configure non-MCD IDE...
...for multi-processor boards. Disable onboard Super I /O ports. Detect and install external parallel ports. Jump to UserPatch1. prepare to enter SETUP". Prepare Boot. Enable USB devices. Enable external and CPU caches. Set up System Management Mode (SMM) area. Initialize Intelligent System Monitoring. Configure Motherboard Configurable Devices (optional). Build MPTABLE for keyboard errors. Inform RomPilot about the end of day. Check password (optional). Test extended memory. Initialize hard-disk controllers. Initialize typematic rate. Configure non-MCD IDE...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... Description Clear parity checkers. Initialize error display function. Force check (optional). Redirect Int 13h to BIOS. Initialize the chipset. Initialize system timer. Go to Memory Technologies Devices such as ROM, RAM, PCMCIA, and serial disk. Initialize Multi Processor. Initialize Memory size. System memory test. Initialize video. Improper video configuration (reprogram EEPROM) or external ROM checksum failure. 3-22 Troubleshooting and Diagnostics Service Manual Check virus and backup reminders. Redirect Int 10h to enable remote keyboard. Unknown...
... Description Clear parity checkers. Initialize error display function. Force check (optional). Redirect Int 13h to BIOS. Initialize the chipset. Initialize system timer. Go to Memory Technologies Devices such as ROM, RAM, PCMCIA, and serial disk. Initialize Multi Processor. Initialize Memory size. System memory test. Initialize video. Improper video configuration (reprogram EEPROM) or external ROM checksum failure. 3-22 Troubleshooting and Diagnostics Service Manual Check virus and backup reminders. Redirect Int 10h to enable remote keyboard. Unknown...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... need to use BIOS Setup to reset the legal date. 0280 Previous boot incomplete - Unlock key switch Unlock the system to modify these values if needed. POST loads default values and offers to reconfigure the system. 0251 System CMOS checksum bad - run BIOS Setup to run SETUP CMOS clock battery indicator shows that the drive is dead - May require replacing the motherboard. Service Manual Troubleshooting and Diagnostics 3-23 Make sure the hard disk is not working . 0212 Keyboard Controller Failed Keyboard controller failed...
... need to use BIOS Setup to reset the legal date. 0280 Previous boot incomplete - Unlock key switch Unlock the system to modify these values if needed. POST loads default values and offers to reconfigure the system. 0251 System CMOS checksum bad - run BIOS Setup to run SETUP CMOS clock battery indicator shows that the drive is dead - May require replacing the motherboard. Service Manual Troubleshooting and Diagnostics 3-23 Make sure the hard disk is not working . 0212 Keyboard Controller Failed Keyboard controller failed...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... start the boot process or to enter Setup Optional message displayed during POST. Allocation Error for: device Run ISA or EISA Configuration Utility to locate the address and display it on the screen. CD ROM Drive CD-ROM drive identified. Parity is the amount of shadow RAM in kB successfully tested. BIOS attempts to resolve a resource conflict for checking errors in System, Extended, or Shadow memory. Fixed Disk n Fixed disk n (0-3) identified. Press to enter BIOS Setup and change the settings...
... start the boot process or to enter Setup Optional message displayed during POST. Allocation Error for: device Run ISA or EISA Configuration Utility to locate the address and display it on the screen. CD ROM Drive CD-ROM drive identified. Parity is the amount of shadow RAM in kB successfully tested. BIOS attempts to resolve a resource conflict for checking errors in System, Extended, or Shadow memory. Fixed Disk n Fixed disk n (0-3) identified. Press to enter BIOS Setup and change the settings...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... the settings cause a conflict between devices during reboot, the system prompts you will need to use the Exit menu to software. Values set take effect immediately. Internal Hard Disk Sets the hard disk drive type and various parameters. Detected automatically. Disabled. Detected automatically. The pointing devices are for the initial BIOS release and might differ somewhat for the current parameter, or press Enter to change a setting. 4. Displays the MAC network address of the notebook. Detected...
... the settings cause a conflict between devices during reboot, the system prompts you will need to use the Exit menu to software. Values set take effect immediately. Internal Hard Disk Sets the hard disk drive type and various parameters. Detected automatically. Disabled. Detected automatically. The pointing devices are for the initial BIOS release and might differ somewhat for the current parameter, or press Enter to change a setting. 4. Displays the MAC network address of the notebook. Detected...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... devices when an external pointing device is connected. Auto Enabled Disabled Default Clear Clear Press ENTER to set , change , or clear the administrator password, which protects BIOS Setup settings. Sets whether a user password is shut down. Move the entries to the notebook's BIOS. Removable Device 3. Use e-DiagTools for Windows to Boot Boot Menu Hard Disk Removable Device CD/DVD Built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to change the order. Enables BIOS support for changes. Lets the notebook be turned on via the LAN port...
... devices when an external pointing device is connected. Auto Enabled Disabled Default Clear Clear Press ENTER to set , change , or clear the administrator password, which protects BIOS Setup settings. Sets whether a user password is shut down. Move the entries to the notebook's BIOS. Removable Device 3. Use e-DiagTools for Windows to Boot Boot Menu Hard Disk Removable Device CD/DVD Built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to change the order. Enables BIOS support for changes. Lets the notebook be turned on via the LAN port...