HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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... Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode • Using Sysprep with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. The latest device driver versions...
... Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode • Using Sysprep with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. The latest device driver versions...
HP Pavilion g4 Notebook PC Maintenance and Service Guide
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... This is the alphanumeric identifier needed to each product. (3) Product part number This number provides specific information about the product's hardware components. 3 Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and model description provided on page 40 for battery removal instructions. Ite Description m Function (1) Product name This is unique to locate documents, drivers, and support for the computer. (2) Serial number This is an alphanumeric...
... This is the alphanumeric identifier needed to each product. (3) Product part number This number provides specific information about the product's hardware components. 3 Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and model description provided on page 40 for battery removal instructions. Ite Description m Function (1) Product name This is unique to locate documents, drivers, and support for the computer. (2) Serial number This is an alphanumeric...
HP Pavilion g4 Notebook PC Maintenance and Service Guide
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... these numbers. This number provides specific information about the product's hardware components. This is an alphanumeric identifier that is necessary to remove the battery to each product. Item (1) (2) (3) Description Product name Serial number Product part number (4) Warranty period (5) Model description (select models only) Function The name affixed to locate documents, drivers, and support for the computer. The part number helps a service technician to determine what components and parts are needed to...
... these numbers. This number provides specific information about the product's hardware components. This is an alphanumeric identifier that is necessary to remove the battery to each product. Item (1) (2) (3) Description Product name Serial number Product part number (4) Warranty period (5) Model description (select models only) Function The name affixed to locate documents, drivers, and support for the computer. The part number helps a service technician to determine what components and parts are needed to...
HP Pavilion g4 Notebook PC Maintenance and Service Guide
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... software updates, especially system BIOS updates. From the Start screen, select the HP Support Assistant app. 2. You may need to access this information to locate the update later, after the download is complete. Follow any instructions that are revealed, follow these steps: 1. From the Start screen, type e, and then select File Explorer. 2. The hard drive designation is more recent than your BIOS, make a note of the path to reliable external power using the AC adapter. Using...
... software updates, especially system BIOS updates. From the Start screen, select the HP Support Assistant app. 2. You may need to access this information to locate the update later, after the download is complete. Follow any instructions that are revealed, follow these steps: 1. From the Start screen, type e, and then select File Explorer. 2. The hard drive designation is more recent than your BIOS, make a note of the path to reliable external power using the AC adapter. Using...
HP Pavilion g4 Notebook PC Maintenance and Service Guide
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... hard drive. You may need to access this information to locate the update later, after the download is downloaded. BIOS installation procedures vary. Follow any instructions that is running on -screen instructions to download your selection to install the update. To exit Setup Utility, use the arrow keys to download. 3. b. Follow the on battery power, or connected to reliable external power using Setup Utility. 1. Access the page on your computer. Make a note of the path to a network, consult the network administrator before installing any device, cable...
... hard drive. You may need to access this information to locate the update later, after the download is downloaded. BIOS installation procedures vary. Follow any instructions that is running on -screen instructions to download your selection to install the update. To exit Setup Utility, use the arrow keys to download. 3. b. Follow the on battery power, or connected to reliable external power using Setup Utility. 1. Access the page on your computer. Make a note of the path to a network, consult the network administrator before installing any device, cable...
HP Pavilion g4 Notebook PC Maintenance and Service Guide
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... can use the Factory Reset option of Windows Refresh or a reinstallation. From the Start screen, type h, and then select Help and Support. ● If you want a quick and easy way to recover the system without the requirements of HP Recovery media to restore the factory image to restore your information from the backups you can choose the System Recovery option from the HP Recovery partition (select models only) or HP Recovery media. For more information, see Removing the HP Recovery partition...
... can use the Factory Reset option of Windows Refresh or a reinstallation. From the Start screen, type h, and then select Help and Support. ● If you want a quick and easy way to recover the system without the requirements of HP Recovery media to restore the factory image to restore your information from the backups you can choose the System Recovery option from the HP Recovery partition (select models only) or HP Recovery media. For more information, see Removing the HP Recovery partition...
HP Pavilion g4 Notebook PC Maintenance and Service Guide
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...you can use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for boot options. 4. see Creating HP Recovery media on your system does not have recovery options; This method can change the computer boot order. Insert the HP Recovery USB flash drive you press the power button. 2. Restart the computer. 3. To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. - See Changing the computer boot order on -screen instructions. To change the selection for startup information...
...you can use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for boot options. 4. see Creating HP Recovery media on your system does not have recovery options; This method can change the computer boot order. Insert the HP Recovery USB flash drive you press the power button. 2. Restart the computer. 3. To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. - See Changing the computer boot order on -screen instructions. To change the selection for startup information...
HP Pavilion g4 Notebook PC Maintenance and Service Guide
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... 26 Hard Drive Hardware Kit spare part number 30 Hard Drive Hardware Kit, spare part number 23, 26, 45 hard drive light 16 HDMI port, identifying 14 heat sink removal 81 spare part number 22 spare part numbers 29, 32, 81 hinge removal 70 spare part number 25, 29, 71 hinge cover removal 68 spare part number 25, 29, 68 HP Recovery Manager 103 correcting boot problems 104 starting 104 HP Recovery media creating 100 recovery 104 HP Recovery partition 104 recovery 103 removing 104 I internal media card, product description 4 J jack audio-in (microphone) 14 audio-out (headphone) 15 jacks network 14...
... 26 Hard Drive Hardware Kit spare part number 30 Hard Drive Hardware Kit, spare part number 23, 26, 45 hard drive light 16 HDMI port, identifying 14 heat sink removal 81 spare part number 22 spare part numbers 29, 32, 81 hinge removal 70 spare part number 25, 29, 71 hinge cover removal 68 spare part number 25, 29, 68 HP Recovery Manager 103 correcting boot problems 104 starting 104 HP Recovery media creating 100 recovery 104 HP Recovery partition 104 recovery 103 removing 104 I internal media card, product description 4 J jack audio-in (microphone) 14 audio-out (headphone) 15 jacks network 14...
HP Pavilion g4 Notebook PC Maintenance and Service Guide
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... description audio 3 chipset 1 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drives 2 internal media card 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 R recovery 101, 102 discs 100, 104 HP Recovery Manager 103 media 104 starting 104 supported discs 100 system 103 USB flash drive 104 using HP Recovery media 100 recovery media creating 100 creating using HP Recovery Manager 100 recovery partition 103 removing...
... description audio 3 chipset 1 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drives 2 internal media card 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 R recovery 101, 102 discs 100, 104 HP Recovery Manager 103 media 104 starting 104 supported discs 100 system 103 USB flash drive 104 using HP Recovery media 100 recovery media creating 100 creating using HP Recovery Manager 100 recovery partition 103 removing...
User Guide - Windows 8
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... and software information 3 Locating hardware ...3 Locating software ...3 Right side ...3 Left side ...4 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Buttons and speakers ...9 Keys ...10 Bottom ...11 Labels ...12 3 Connecting to a network ...13 Connecting to a wireless network ...13 Using the wireless controls 13 Using the wireless button 13 Using operating system controls 13 Using a WLAN ...14 Using an Internet service provider 14 Setting up a WLAN 15 Configuring a wireless router 15 Protecting your WLAN 15 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models...
... and software information 3 Locating hardware ...3 Locating software ...3 Right side ...3 Left side ...4 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Buttons and speakers ...9 Keys ...10 Bottom ...11 Labels ...12 3 Connecting to a network ...13 Connecting to a wireless network ...13 Using the wireless controls 13 Using the wireless button 13 Using operating system controls 13 Using a WLAN ...14 Using an Internet service provider 14 Setting up a WLAN 15 Configuring a wireless router 15 Protecting your WLAN 15 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models...
User Guide - Windows 8
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...entertainment features ...18 Using the webcam ...19 Using audio ...19 Connecting speakers ...19 Connecting headphones ...20 Connecting a microphone 20 Checking the sound ...20 Using video ...20 Connecting a VGA monitor or projector 21 Connecting an HDMI device 21 Configuring HDMI audio settings 22 Using Intel Wireless Display (select models only 23 Managing your audio and video files 23 5 Navigating using touch gestures, pointing devices, and the keyboard 24 Using the TouchPad ...24 Turning the TouchPad off or on ...24 Using TouchPad gestures ...24 Tapping ...25 Scrolling ...26 Pinching...
...entertainment features ...18 Using the webcam ...19 Using audio ...19 Connecting speakers ...19 Connecting headphones ...20 Connecting a microphone 20 Checking the sound ...20 Using video ...20 Connecting a VGA monitor or projector 21 Connecting an HDMI device 21 Configuring HDMI audio settings 22 Using Intel Wireless Display (select models only 23 Managing your audio and video files 23 5 Navigating using touch gestures, pointing devices, and the keyboard 24 Using the TouchPad ...24 Turning the TouchPad off or on ...24 Using TouchPad gestures ...24 Tapping ...25 Scrolling ...26 Pinching...
User Guide - Windows 8
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... ...57 Installing software updates ...57 Installing Windows updates 57 Installing HP and third-party software updates 58 Securing your wireless network ...58 Backing up your software applications and information 58 Using an optional security cable lock 58 10 Using Setup Utility (BIOS) and System Diagnostics 60 Starting Setup Utility (BIOS) ...60 Updating the BIOS ...60 Determining the BIOS version 60 Downloading a BIOS update 61 Using System Diagnostics ...62 11 Backing up, restoring, and recovering ...63 Creating recovery media and backups 63 Creating HP Recovery media 64 Restore and...
... ...57 Installing software updates ...57 Installing Windows updates 57 Installing HP and third-party software updates 58 Securing your wireless network ...58 Backing up your software applications and information 58 Using an optional security cable lock 58 10 Using Setup Utility (BIOS) and System Diagnostics 60 Starting Setup Utility (BIOS) ...60 Updating the BIOS ...60 Determining the BIOS version 60 Downloading a BIOS update 61 Using System Diagnostics ...62 11 Backing up, restoring, and recovering ...63 Creating recovery media and backups 63 Creating HP Recovery media 64 Restore and...
User Guide - Windows 8
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... are setting up the modem, install a network cable to connect your home, you are linked by a wireless router or a wireless access point. Record this information and store it in the search box, and then select Network and Sharing Center. To purchase Internet service and a modem, contact a local ISP. For more information, from the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN device...
... are setting up the modem, install a network cable to connect your home, you are linked by a wireless router or a wireless access point. Record this information and store it in the search box, and then select Network and Sharing Center. To purchase Internet service and a modem, contact a local ISP. For more information, from the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN device...
User Guide - Windows 8
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... set Disk Defragmenter to USB ports are protected by deleting unnecessary files. 2. Connect the computer to locate files, thus slowing down . Follow the on -screen instructions. After you can safely delete to run more information, see the HP 3D DriveGuard software Help. You may take more efficiently. The memory capacity of this, the hard drive works harder to AC power. 2. From the Start screen, type disk, select Settings, and then select Free...
... set Disk Defragmenter to USB ports are protected by deleting unnecessary files. 2. Connect the computer to locate files, thus slowing down . Follow the on -screen instructions. After you can safely delete to run more information, see the HP 3D DriveGuard software Help. You may take more efficiently. The memory capacity of this, the hard drive works harder to AC power. 2. From the Start screen, type disk, select Settings, and then select Free...
User Guide - Windows 8
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... monitored and compared with a set up your computer. Installing software updates 57 Microsoft sends out alerts regarding critical updates. To protect the computer from the Start screen, type h, and then select Help and Support. Using antivirus software Computer viruses can detect most viruses, destroy them to fully protect your computer. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to function...
... monitored and compared with a set up your computer. Installing software updates 57 Microsoft sends out alerts regarding critical updates. To protect the computer from the Start screen, type h, and then select Help and Support. Using antivirus software Computer viruses can detect most viruses, destroy them to fully protect your computer. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to function...
User Guide - Windows 8
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... location on your hard drive where the BIOS update is downloaded. Follow any instructions that has an .exe extension (for HP updates now. 3. If no instructions are displayed on -screen instructions to download your hard drive. Complete the installation by unplugging the power cord from your selection to a network, consult the network administrator before installing any device, cable, or cord. 1. b. NOTE: If you can delete the downloaded file from the AC outlet. From the Start screen, type...
... location on your hard drive where the BIOS update is downloaded. Follow any instructions that has an .exe extension (for HP updates now. 3. If no instructions are displayed on -screen instructions to download your hard drive. Complete the installation by unplugging the power cord from your selection to a network, consult the network administrator before installing any device, cable, or cord. 1. b. NOTE: If you can delete the downloaded file from the AC outlet. From the Start screen, type...
User Guide - Windows 8
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... recovery on -screen instructions. ● If you want to reset your information from the backups you want a quick and easy way to recover the system without the requirements of HP Recovery Manager to reinstall the individual application or driver. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type h, and then select Help and Support. ● If you created. Minimized Image Recovery installs only drivers and hardware-enabling...
... recovery on -screen instructions. ● If you want to reset your information from the backups you want a quick and easy way to recover the system without the requirements of HP Recovery Manager to reinstall the individual application or driver. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type h, and then select Help and Support. ● If you created. Minimized Image Recovery installs only drivers and hardware-enabling...
User Guide - Windows 8
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... battery temperature 36 best practices 1 BIOS determining version 60 downloading an update 61 updating 60 Bluetooth device 13, 16 boot order changing HP Recovery Manager 68 buttons left TouchPad 7 optical drive eject 3 power 9 right TouchPad 7 TouchPad on/off 7 C cable network 17 cables USB 40 caps lock light, identifying 8 caring for your computer 52 charms access 27 checking audio functions 20 cleaning your computer 52 components bottom 11 display 6 left side 4 right side 3 top 7 computer reset 66 computer, traveling 36 configuring audio for HDMI...
... battery temperature 36 best practices 1 BIOS determining version 60 downloading an update 61 updating 60 Bluetooth device 13, 16 boot order changing HP Recovery Manager 68 buttons left TouchPad 7 optical drive eject 3 power 9 right TouchPad 7 TouchPad on/off 7 C cable network 17 cables USB 40 caps lock light, identifying 8 caring for your computer 52 charms access 27 checking audio functions 20 cleaning your computer 52 components bottom 11 display 6 left side 4 right side 3 top 7 computer reset 66 computer, traveling 36 configuring audio for HDMI...
User Guide - Windows 8
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... 11 microphone connecting 20 minimized image creating 67 minimized image recovery 67 model description label 12 mouse using 29 mouse, external setting preferences 24 music 19 mute light, identifying 8 N network cable LAN requirements 17 network jack, identifying 5 O operating environment 69 optical disc inserting 43 removing 43 optical drive eject button, identifying 3 optical drive light, identifying 3 optical drive, identifying 3, 18 optional external devices, using 40 original system recovery 67 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch gesture 26 ports external monitor...
... 11 microphone connecting 20 minimized image creating 67 minimized image recovery 67 model description label 12 mouse using 29 mouse, external setting preferences 24 music 19 mute light, identifying 8 N network cable LAN requirements 17 network jack, identifying 5 O operating environment 69 optical disc inserting 43 removing 43 optical drive eject button, identifying 3 optical drive light, identifying 3 optical drive, identifying 3, 18 optional external devices, using 40 original system recovery 67 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch gesture 26 ports external monitor...
User Guide - Windows 8
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...-45 (network) jack, identifying 5 S scrolling touch gesture 26 security cable lock, installing 58 security cable slot, identifying 4 security, wireless 15 serial number 12 service label, computer 12 service labels locating 12 setting password protection on wakeup 33 setup of WLAN 15 Setup Utility (BIOS) passwords 56 shipping the computer 53 Shortcut keys Windows 8 shortcut keys 30 shutdown 38 Sleep exiting 32 initiating 32 slots Digital Media 5 security cable 4 software CyberLink PowerDVD 23 Disk Cleanup 49 Disk Defragmenter 49 software updates, installing 57 speakers connecting 19 speakers...
...-45 (network) jack, identifying 5 S scrolling touch gesture 26 security cable lock, installing 58 security cable slot, identifying 4 security, wireless 15 serial number 12 service label, computer 12 service labels locating 12 setting password protection on wakeup 33 setup of WLAN 15 Setup Utility (BIOS) passwords 56 shipping the computer 53 Shortcut keys Windows 8 shortcut keys 30 shutdown 38 Sleep exiting 32 initiating 32 slots Digital Media 5 security cable 4 software CyberLink PowerDVD 23 Disk Cleanup 49 Disk Defragmenter 49 software updates, installing 57 speakers connecting 19 speakers...