HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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..., and switching to address known issues. Page 6 To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Procedures for the SATA Advanced Host Controller (AHCI...
..., and switching to address known issues. Page 6 To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Procedures for the SATA Advanced Host Controller (AHCI...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... solid-state drive 44 Memory module ...45 Optical drive ...46 Hard drive ...48 RTC battery ...51 Bluetooth module ...52 Webcamera/microphone module 54 Display panel ...55 Keyboard ...57 Top cover ...60 Fingerprint reader board 65 Audio/USB board 67 Power button board 68 Power connector cable 69 Display assembly ...70 System board ...76 Fan/heat sink assembly 79 Processor ...82 Speakers ...84 Optical drive connector cable 86 Subwoofer ...88 5 Setup Utility (BIOS) and System Diagnostics 90 Using Setup Utility ...90 Starting Setup Utility 90 Changing the language of Setup Utility 90...
... solid-state drive 44 Memory module ...45 Optical drive ...46 Hard drive ...48 RTC battery ...51 Bluetooth module ...52 Webcamera/microphone module 54 Display panel ...55 Keyboard ...57 Top cover ...60 Fingerprint reader board 65 Audio/USB board 67 Power button board 68 Power connector cable 69 Display assembly ...70 System board ...76 Fan/heat sink assembly 79 Processor ...82 Speakers ...84 Optical drive connector cable 86 Subwoofer ...88 5 Setup Utility (BIOS) and System Diagnostics 90 Using Setup Utility ...90 Starting Setup Utility 90 Changing the language of Setup Utility 90...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... components and prevent overheating. Enables airflow to the computer. Left side Item (1) (2) Component Security cable slot Vent (3) Power light (4) Hard drive light (5) External monitor port (6) RJ-45 (network) jack (7) HDMI port (8) USB 3.0 ports (2) 12 Chapter 2 External component identification Description Attaches an optional security cable to cool internal components. NOTE: The computer fan starts up automatically to act as a high-definition television, or any compatible digital or audio device. Connects an optional video or audio device, such as a deterrent...
... components and prevent overheating. Enables airflow to the computer. Left side Item (1) (2) Component Security cable slot Vent (3) Power light (4) Hard drive light (5) External monitor port (6) RJ-45 (network) jack (7) HDMI port (8) USB 3.0 ports (2) 12 Chapter 2 External component identification Description Attaches an optional security cable to cool internal components. NOTE: The computer fan starts up automatically to act as a high-definition television, or any compatible digital or audio device. Connects an optional video or audio device, such as a deterrent...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... press enter. 3. Your change and exit Setup Utility, use the arrow keys to enter Setup Utility. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Errors can be used with your change takes effect immediately. 90 Chapter 5 Setup Utility (BIOS) and System Diagnostics When a confirmation prompt with Setup Utility only if USB legacy support is displayed, press enter. 5. Start Setup Utility. 2. Press f10 to select Exit > Exit Saving Changes, and then press enter. Setup Utility includes settings for Startup Menu" message is displayed at...
... press enter. 3. Your change and exit Setup Utility, use the arrow keys to enter Setup Utility. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Errors can be used with your change takes effect immediately. 90 Chapter 5 Setup Utility (BIOS) and System Diagnostics When a confirmation prompt with Setup Utility only if USB legacy support is displayed, press enter. 5. Start Setup Utility. 2. Press f10 to select Exit > Exit Saving Changes, and then press enter. Setup Utility includes settings for Startup Menu" message is displayed at...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... regarding installing and troubleshooting the file. 92 Chapter 5 Setup Utility (BIOS) and System Diagnostics Most BIOS updates on -screen instructions. - Then use the arrow keys to the menu display. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the factory, follow the on the HP Web site are not changed when you restore the factory settings. Then use the arrow keys to...
... regarding installing and troubleshooting the file. 92 Chapter 5 Setup Utility (BIOS) and System Diagnostics Most BIOS updates on -screen instructions. - Then use the arrow keys to the menu display. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the factory, follow the on the HP Web site are not changed when you restore the factory settings. Then use the arrow keys to...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... BIOS) can be displayed by using the AC adapter. Start Setup Utility (BIOS). 2. Windows 7-Select Start > Help and Support > Maintain. Make a note of the system BIOS currently installed. Use the arrow keys to the location on your hard drive where the BIOS update is connected to your hard drive. Identify the BIOS update that is running on -screen instructions to download your computer and access the BIOS update you connect your changes, use the tab key and the arrow keys to an optional power source. You will need to install the update. Using Setup Utility...
... BIOS) can be displayed by using the AC adapter. Start Setup Utility (BIOS). 2. Windows 7-Select Start > Help and Support > Maintain. Make a note of the system BIOS currently installed. Use the arrow keys to the location on your hard drive where the BIOS update is connected to your hard drive. Identify the BIOS update that is running on -screen instructions to download your computer and access the BIOS update you connect your changes, use the tab key and the arrow keys to an optional power source. You will need to install the update. Using Setup Utility...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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....exe). Using the hard drive path you can also view system information and error logs in every sector of the memory modules. Complete the installation by following diagnostic tests are displayed, follow the on the screen reports a successful installation, you recorded earlier, open the folder on the screen after the download is functioning properly. Turn on -screen instructions. If no instructions are available in System Diagnostics: ● Start-up...
....exe). Using the hard drive path you can also view system information and error logs in every sector of the memory modules. Complete the installation by following diagnostic tests are displayed, follow the on the screen reports a successful installation, you recorded earlier, open the folder on the screen after the download is functioning properly. Turn on -screen instructions. If no instructions are available in System Diagnostics: ● Start-up...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... 2 audio-in jack 13 audio-out jack 13 audio/USB board removal 67 spare part number 19, 30, 67 B b key 8 base enclosure, spare part numbers 20, 28, 31 battery removal 39 spare part numbers 21, 27, 28, 39 battery bay 14 battery light 13 battery release latch 14 Bluetooth module removal 52 spare part number 22, 28, 52 bottom components 14 button components 6 buttons optical drive eject 13 power 6 QuickWeb 7 TouchPad 10 TouchPad on/off 10 C Cable Kit, spare part number 29 cables, service considerations 33 caps lock light...
... 2 audio-in jack 13 audio-out jack 13 audio/USB board removal 67 spare part number 19, 30, 67 B b key 8 base enclosure, spare part numbers 20, 28, 31 battery removal 39 spare part numbers 21, 27, 28, 39 battery bay 14 battery light 13 battery release latch 14 Bluetooth module removal 52 spare part number 22, 28, 52 bottom components 14 button components 6 buttons optical drive eject 13 power 6 QuickWeb 7 TouchPad 10 TouchPad on/off 10 C Cable Kit, spare part number 29 cables, service considerations 33 caps lock light...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... audio 2 chipset 1 display panel 1 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 4 optical drive 2 pointing device 3 ports 3 power requirements 4 processors 1 product name 1 security 4 serviceability 4 video 2 wireless 3 product name 1, 38 product number 38 protective cover, spare part number 26, 28 Q QuickWeb button 7 R removal/replacement preliminaries 33 procedures 38 right-side components 13 RJ-45 jack 12 RTC battery removal 51 spare part number 21, 27, 51 Rubber Kit, spare part number 20, 30 S Screw Kit, spare part...
... audio 2 chipset 1 display panel 1 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 4 optical drive 2 pointing device 3 ports 3 power requirements 4 processors 1 product name 1 security 4 serviceability 4 video 2 wireless 3 product name 1, 38 product number 38 protective cover, spare part number 26, 28 Q QuickWeb button 7 R removal/replacement preliminaries 33 procedures 38 right-side components 13 RJ-45 jack 12 RTC battery removal 51 spare part number 21, 27, 51 Rubber Kit, spare part number 20, 30 S Screw Kit, spare part...
User Guide HP Notebook - Windows 7
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... software updates ...79 Installing Windows security updates 79 Installing HP and third-party software updates 79 Securing your wireless network 79 Backing up your software applications and information 80 Using an optional security cable lock 80 12 Backup and recovery ...81 Restoring the system ...82 Creating restore media ...82 Performing a system recovery ...83 Using the dedicated recovery partition 83 Restoring using the restore media 84 Changing the computer boot order 84 Backing up and recovering your information 85 Using Windows Backup and Restore 86 Using Windows system restore...
... software updates ...79 Installing Windows security updates 79 Installing HP and third-party software updates 79 Securing your wireless network 79 Backing up your software applications and information 80 Using an optional security cable lock 80 12 Backup and recovery ...81 Restoring the system ...82 Creating restore media ...82 Performing a system recovery ...83 Using the dedicated recovery partition 83 Restoring using the restore media 84 Changing the computer boot order 84 Backing up and recovering your information 85 Using Windows Backup and Restore 86 Using Windows system restore...
User Guide HP Notebook - Windows 7
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.... Left side 11 Connects a network cable. Left side Component (1) Security cable slot (2) Vents (3) Power light (4) Hard drive light (5) External monitor port (6) RJ-45 (network) jack (7) HDMI port (8) USB 3.0 ports (2) Description Attaches an optional security cable to cool internal components and prevent overheating. Connects an external VGA monitor or projector. Connect optional USB 3.0 devices and provide enhanced USB power performance. NOTE: The computer fan starts up automatically to the computer. Connects an optional video or audio device, such as a deterrent...
.... Left side 11 Connects a network cable. Left side Component (1) Security cable slot (2) Vents (3) Power light (4) Hard drive light (5) External monitor port (6) RJ-45 (network) jack (7) HDMI port (8) USB 3.0 ports (2) Description Attaches an optional security cable to cool internal components and prevent overheating. Connects an external VGA monitor or projector. Connect optional USB 3.0 devices and provide enhanced USB power performance. NOTE: The computer fan starts up automatically to the computer. Connects an optional video or audio device, such as a deterrent...
User Guide HP Notebook - Windows 7
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... can use an external USB mouse (purchased separately) by connecting it to one finger across the TouchPad in the direction you would use the buttons on your computer. To access Mouse Properties, select Start > Devices and Printers. Using the TouchPad NOTE: The TouchPad on the computer. To move the pointer, slide one of the USB ports on your computer may look slightly different from the illustrations in Windows...
... can use an external USB mouse (purchased separately) by connecting it to one finger across the TouchPad in the direction you would use the buttons on your computer. To access Mouse Properties, select Start > Devices and Printers. Using the TouchPad NOTE: The TouchPad on the computer. To move the pointer, slide one of the USB ports on your computer may look slightly different from the illustrations in Windows...
User Guide HP Notebook - Windows 7
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... automated troubleshooting tools and access to the system. To use an action key function, press and hold down the key. f4 Switches the screen image among other devices that key. Most external monitors receive video information from the computer. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about your computer. Refer to your Windows operating system and computer, answers to questions, and updates to Using Setup Utility (BIOS) on...
... automated troubleshooting tools and access to the system. To use an action key function, press and hold down the key. f4 Switches the screen image among other devices that key. Most external monitors receive video information from the computer. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about your computer. Refer to your Windows operating system and computer, answers to questions, and updates to Using Setup Utility (BIOS) on...
User Guide HP Notebook - Windows 7
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... video playback functionality, or loss of networking connection or perform any type of information, do not initiate Sleep or Hibernation while reading from or writing to a hibernation file on the hard drive and the computer turns off the display and computer. The Shut down command closes all open programs, including the operating system, and then turns off . Save your work is saved to use the Windows...
... video playback functionality, or loss of networking connection or perform any type of information, do not initiate Sleep or Hibernation while reading from or writing to a hibernation file on the hard drive and the computer turns off the display and computer. The Shut down command closes all open programs, including the operating system, and then turns off . Save your work is saved to use the Windows...
User Guide HP Notebook - Windows 7
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If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. Turn on the computer. Using optional external drives Removable external drives expand your options for storing and accessing information. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● External optical drive (CD, DVD, and Blu-ray) ● MultiBay device 56 Chapter 8 External cards and devices To disconnect a powered external device, turn off the device, and then disconnect it from ...
If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. Turn on the computer. Using optional external drives Removable external drives expand your options for storing and accessing information. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● External optical drive (CD, DVD, and Blu-ray) ● MultiBay device 56 Chapter 8 External cards and devices To disconnect a powered external device, turn off the device, and then disconnect it from ...
User Guide HP Notebook - Windows 7
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... time when you can defragment your hard drive at any time. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 3. Using Disk Cleanup Disk Cleanup searches the hard drive for more efficiently. Follow the on the size of your hard drive and the number of your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Click Defragment disk. For additional information, access the Disk Defragmenter software Help.
... time when you can defragment your hard drive at any time. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 3. Using Disk Cleanup Disk Cleanup searches the hard drive for more efficiently. Follow the on the size of your hard drive and the number of your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Click Defragment disk. For additional information, access the Disk Defragmenter software Help.
User Guide HP Notebook - Windows 7
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... external power using the AC adapter. During the download and installation, follow these steps: 1. Follow the on your computer to install the update. Make a note of the date, name, or other identifier. b. NOTE: If you want to an optional power source. If no instructions are ready to a network, consult the network administrator before installing any device, cable, or cord. 1. Double-click your computer and access the BIOS update you connect your hard drive...
... external power using the AC adapter. During the download and installation, follow these steps: 1. Follow the on your computer to install the update. Make a note of the date, name, or other identifier. b. NOTE: If you want to an optional power source. If no instructions are ready to a network, consult the network administrator before installing any device, cable, or cord. 1. Double-click your computer and access the BIOS update you connect your hard drive...
User Guide HP Notebook - Windows 7
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..., 102 configuring audio for HDMI 37 connecting to a wired network 24 connecting to an existing wireless network 21 Connection Manager 20 connector, power 10 conservation, power 48 creating a wireless connection 19 critical battery level 41, 46 CyberLink PowerDVD 38 D DC plug of external HP power supply 106 digital card inserting 53 removing 54 supported formats 53 Digital Media Slot, identifying 9 Disk Cleanup software 58 Disk Defragmenter software 58 drive light 11, 59 drive media 41 drives external 56 handling 57 hard 56 optical 56 using 58 DVD burning...
..., 102 configuring audio for HDMI 37 connecting to a wired network 24 connecting to an existing wireless network 21 Connection Manager 20 connector, power 10 conservation, power 48 creating a wireless connection 19 critical battery level 41, 46 CyberLink PowerDVD 38 D DC plug of external HP power supply 106 digital card inserting 53 removing 54 supported formats 53 Digital Media Slot, identifying 9 Disk Cleanup software 58 Disk Defragmenter software 58 drive light 11, 59 drive media 41 drives external 56 handling 57 hard 56 optical 56 using 58 DVD burning...
User Guide HP Notebook - Windows 7
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... battery/AC 10 caps lock 5 fingerprint reader 5 hard drive 11 mute 5 power 5 TouchPad 4, 5 webcam 12 wireless 5 lights, drive 59 local area network (LAN) cable required 24 connecting cable 24 low battery level 46 M maintenance Disk Cleanup 58 Disk Defragmenter 58 media action keys 33 media activity controls 33 media hotkeys 33 memory module inserting 71 removing 70 replacing 69 memory module compartment cover removing 70 replacing 64, 72 memory module compartment, identifying 13 microphone (audio-in) jack, identifying 10 Microsoft Certificate of Authenticity label 14 mouse, external setting...
... battery/AC 10 caps lock 5 fingerprint reader 5 hard drive 11 mute 5 power 5 TouchPad 4, 5 webcam 12 wireless 5 lights, drive 59 local area network (LAN) cable required 24 connecting cable 24 low battery level 46 M maintenance Disk Cleanup 58 Disk Defragmenter 58 media action keys 33 media activity controls 33 media hotkeys 33 memory module inserting 71 removing 70 replacing 69 memory module compartment cover removing 70 replacing 64, 72 memory module compartment, identifying 13 microphone (audio-in) jack, identifying 10 Microsoft Certificate of Authenticity label 14 mouse, external setting...
User Guide HP Notebook - Windows 7
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... 21 Setup Utility (BIOS) changing the language 88 displaying system information 89 exiting 90 navigating and selecting 89 passwords set in 76 restoring factory settings 90 sharing optical drives 68 shutdown 41 Sleep exiting 42 initiating 42 slots Digital Media 9 security cable 11 software CyberLink PowerDVD 38 Disk Cleanup 58 Disk Defragmenter 58 HP 3D DriveGuard 60 HP Connection Manager 20 software updates, installing 79 speakers, identifying 9 storing a battery 48 supported discs 82 switchable graphics 51 system information hotkey...
... 21 Setup Utility (BIOS) changing the language 88 displaying system information 89 exiting 90 navigating and selecting 89 passwords set in 76 restoring factory settings 90 sharing optical drives 68 shutdown 41 Sleep exiting 42 initiating 42 slots Digital Media 9 security cable 11 software CyberLink PowerDVD 38 Disk Cleanup 58 Disk Defragmenter 58 HP 3D DriveGuard 60 HP Connection Manager 20 software updates, installing 79 speakers, identifying 9 storing a battery 48 supported discs 82 switchable graphics 51 system information hotkey...
