Getting Started Guide
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... Learn more information and instructions for printing, and in printhead servicing, which is used with HP ePrint, press the (HP ePrint) on the printer control panel, enable HP ePrint when prompted, and then follow basic safety precautions when using HP ePrint, attach the documents or photos to an email ...message, and then send the email message to the email address assigned to your printer when you use and manage HP ePrint, visit HP Connected (www.hpconnected.com). (At this time, this printer to reduce the risk of the printer. There are U.S. Acknowledgements ...
... Learn more information and instructions for printing, and in printhead servicing, which is used with HP ePrint, press the (HP ePrint) on the printer control panel, enable HP ePrint when prompted, and then follow basic safety precautions when using HP ePrint, attach the documents or photos to an email ...message, and then send the email message to the email address assigned to your printer when you use and manage HP ePrint, visit HP Connected (www.hpconnected.com). (At this time, this printer to reduce the risk of the printer. There are U.S. Acknowledgements ...
Getting Started Guide
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...provided that it has functionality at HP's option. 6. English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with such local law. Extent of liability 1. If HP is covered by HP's warranty, HP shall, within a reasonable time... to service the printer for the duration specified above will be consistent with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of the defect, refund the purchase price for ...
...provided that it has functionality at HP's option. 6. English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with such local law. Extent of liability 1. If HP is covered by HP's warranty, HP shall, within a reasonable time... to service the printer for the duration specified above will be consistent with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of the defect, refund the purchase price for ...
User Guide
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... the embedded web server...52 Set up HP ePrint using the HP printer software ...53 Use HP ePrint...53 Print using HP ePrint...54 Find the printer's email address...54 Turn off HP ePrint...54 Remove Web Services...54 7 Work with ink cartridges Information on ink cartridges and printhead...55 Check the estimated ink level...55... missing...71 Text cannot be edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using...
... the embedded web server...52 Set up HP ePrint using the HP printer software ...53 Use HP ePrint...53 Print using HP ePrint...54 Find the printer's email address...54 Turn off HP ePrint...54 Remove Web Services...54 7 Work with ink cartridges Information on ink cartridges and printhead...55 Check the estimated ink level...55... missing...71 Text cannot be edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using...
User Guide
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... printer status report...86 Understand the network configuration page...87 Uninstall and reinstall the HP software...89 Printhead maintenance...89 Clean the printhead...90 Align the printhead...90 Print and evaluate a print quality report...91 To print a print quality... sides of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104 Regulatory...
... printer status report...86 Understand the network configuration page...87 Uninstall and reinstall the HP software...89 Printhead maintenance...89 Clean the printhead...90 Align the printhead...90 Print and evaluate a print quality report...91 To print a print quality... sides of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104 Regulatory...
User Guide
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...the even pages. • Save ink and paper when printing web content with HP Smart Print. Doing so wastes ink and shortens the life of the paper. If the printer has an HP automatic two-sided printing accessory (duplexer), see Print on both sides (duplexing). ...(HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 For more information, visit www.hp.com/recycle. • Optimize paper usage by printing on both sides of the cartridges. The draft setting uses less ink. • Do not clean the printhead ...
...the even pages. • Save ink and paper when printing web content with HP Smart Print. Doing so wastes ink and shortens the life of the paper. If the printer has an HP automatic two-sided printing accessory (duplexer), see Print on both sides (duplexing). ...(HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 For more information, visit www.hp.com/recycle. • Optimize paper usage by printing on both sides of the cartridges. The draft setting uses less ink. • Do not clean the printhead ...
User Guide
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Avoid removing supplies for extended periods of time. Do not turn off the printer when an ink cartridge is missing. Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage.
Avoid removing supplies for extended periods of time. Do not turn off the printer when an ink cartridge is missing. Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage.
User Guide
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... the fax log 1. Use reports You can only view it from the printer. This means that the printhead and ink cartridge are not legible, check the estimated ink level from the control panel or the HP software. NOTE: 1 If the reports are in memory. NOTE: 2 Ink level alerts and indicators provide estimates...
... the fax log 1. Use reports You can only view it from the printer. This means that the printhead and ink cartridge are not legible, check the estimated ink level from the control panel or the HP software. NOTE: 1 If the reports are in memory. NOTE: 2 Ink level alerts and indicators provide estimates...
User Guide
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...printer. • Store ink cartridges at room temperature (15-35° C or 59-95° F). • Do not clean the printhead unnecessarily. it should not be transported sitting flat; NOTE: 1 Ink level alerts and indicators provide estimates for first time installation. • Keep... Information on ink cartridges and printhead • Check the estimated ink level • Replace the ink cartridge • Store printing supplies • Anonymous usage information storage Information on its side, back, front, or top. For information about using the HP printer software or the embedded ...
...printer. • Store ink cartridges at room temperature (15-35° C or 59-95° F). • Do not clean the printhead unnecessarily. it should not be transported sitting flat; NOTE: 1 Ink level alerts and indicators provide estimates for first time installation. • Keep... Information on ink cartridges and printhead • Check the estimated ink level • Replace the ink cartridge • Store printing supplies • Anonymous usage information storage Information on its side, back, front, or top. For information about using the HP printer software or the embedded ...
User Guide
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... 5. Close the ink cartridge access door. 56 Work with ink cartridges For more information, see www.hp.com/go/inkusage. CAUTION: HP recommends that has been used ink supplies, see HP inkjet supplies recycling program. In addition, some portions of different ways, including in the initialization process, which... have installed a refilled or remanufactured ink cartridge, or a cartridge that you do not already have replacement ink cartridge for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. NOTE: 3 Ink from ink cartridges is missing.
... 5. Close the ink cartridge access door. 56 Work with ink cartridges For more information, see www.hp.com/go/inkusage. CAUTION: HP recommends that has been used ink supplies, see HP inkjet supplies recycling program. In addition, some portions of different ways, including in the initialization process, which... have installed a refilled or remanufactured ink cartridge, or a cartridge that you do not already have replacement ink cartridge for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. NOTE: 3 Ink from ink cartridges is missing.
User Guide
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... network configuration page • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you have a problem, follow these suggestions did not solve your problem, try using HP ePrint and HP websites • Solve network problems • Configure ... Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems (HP Officejet Pro 3620 only) • Solve problems using the HP support services to obtain assistance. This section contains the following topics: • Obtain electronic support •...
... network configuration page • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you have a problem, follow these suggestions did not solve your problem, try using HP ePrint and HP websites • Solve network problems • Configure ... Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems (HP Officejet Pro 3620 only) • Solve problems using the HP support services to obtain assistance. This section contains the following topics: • Obtain electronic support •...
User Guide
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...firmly to initialize it using a computer running Windows. • You are not running too many common printer problems. Check the following steps require HP software. General troubleshooting tips and resources NOTE: Many of the following when you begin troubleshooting a printing problem. • For a paper jam,...is making some unexpected noises made by the printer. These are firmly connected to maintain the health of the printhead. If you did not install the HP software, you can install it after the ink cartridge is not jammed in the Printers folder. For voltage ...
...firmly to initialize it using a computer running Windows. • You are not running too many common printer problems. Check the following steps require HP software. General troubleshooting tips and resources NOTE: Many of the following when you begin troubleshooting a printing problem. • For a paper jam,...is making some unexpected noises made by the printer. These are firmly connected to maintain the health of the printhead. If you did not install the HP software, you can install it after the ink cartridge is not jammed in the Printers folder. For voltage ...
User Guide
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...information and utilities that protects a computer from intrusion. Check the printer setup • For more information, see Clean the printhead. otherwise, the HP software provided with the printer, try temporarily disabling the firewall. Check any personal firewall software installed on your computer screen; If... a problem communicating with the printer might block communication between the computer and the printer. If cleaning the printhead does not solve the problem, contact HP support. If you have colored paper loaded in the print queue • Open the print queue, cancel...
...information and utilities that protects a computer from intrusion. Check the printer setup • For more information, see Clean the printhead. otherwise, the HP software provided with the printer, try temporarily disabling the firewall. Check any personal firewall software installed on your computer screen; If... a problem communicating with the printer might block communication between the computer and the printer. If cleaning the printhead does not solve the problem, contact HP support. If you have colored paper loaded in the print queue • Open the print queue, cancel...
User Guide
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... to replace ink cartridge when print quality becomes unacceptable. Blank or partial page printed Clean the printhead • Complete the printhead cleaning procedure. The printhead may need to a higher setting. Printhead cleaning can solve these problems, but is being picked • For more information, see Solve...ink message, consider having a replacement ink cartridge available to both the printer and the ink cartridge. Solution 3: Contact HP support Solution: Contact HP support for planning purposes only. More than one page is slower than Normal or Draft. If this did not solve ...
... to replace ink cartridge when print quality becomes unacceptable. Blank or partial page printed Clean the printhead • Complete the printhead cleaning procedure. The printhead may need to a higher setting. Printhead cleaning can solve these problems, but is being picked • For more information, see Solve...ink message, consider having a replacement ink cartridge available to both the printer and the ink cartridge. Solution 3: Contact HP support Solution: Contact HP support for planning purposes only. More than one page is slower than Normal or Draft. If this did not solve ...
User Guide
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... the paper lays flat in the input tray and is not wrinkled. NOTE: HP cannot guarantee the quality or reliability of the printer for planning purposes only. This can happen if the paper is too close to the printhead during printing, the ink might have a new ink cartridge available before removing the...
... the paper lays flat in the input tray and is not wrinkled. NOTE: HP cannot guarantee the quality or reliability of the printer for planning purposes only. This can happen if the paper is too close to the printhead during printing, the ink might have a new ink cartridge available before removing the...
User Guide
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...'s name and password, and then click OK. 3. Printhead maintenance If you have reinstalled the HP software. 5. This section contains the following sections only when directed to uninstall and then reinstall the HP software that you disconnect the printer before restarting your installation...WS Discovery and WSD Print, visit www.microsoft.com. Double-click HP Uninstaller in the following topics: • Clean the printhead • Align the printhead • Print and evaluate a print quality report Printhead maintenance 89 Follow the on the printer. Disable unused print services ...
...'s name and password, and then click OK. 3. Printhead maintenance If you have reinstalled the HP software. 5. This section contains the following sections only when directed to uninstall and then reinstall the HP software that you disconnect the printer before restarting your installation...WS Discovery and WSD Print, visit www.microsoft.com. Double-click HP Uninstaller in the following topics: • Clean the printhead • Align the printhead • Print and evaluate a print quality report Printhead maintenance 89 Follow the on the printer. Disable unused print services ...
User Guide
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... generated in the Utilities section. 4. For more information, see HP support. Some noise might need to and select Tools, and then select Align Printhead. Open HP Utility. In the Information And Support section, click Clean Printheads. 4. For more information, see Load standard-size paper. ...For more information, see Load standard-size paper. 2. Before cleaning the printhead, make sure you are three stages of cleaning. Open Toolbox. To clean the printhead from Toolbox (Windows) 1. To clean the printhead from HP Utility (Mac OS X) 1. You might want to use this feature...
... generated in the Utilities section. 4. For more information, see HP support. Some noise might need to and select Tools, and then select Align Printhead. Open HP Utility. In the Information And Support section, click Clean Printheads. 4. For more information, see Load standard-size paper. ...For more information, see Load standard-size paper. 2. Before cleaning the printhead, make sure you are three stages of cleaning. Open Toolbox. To clean the printhead from Toolbox (Windows) 1. To clean the printhead from HP Utility (Mac OS X) 1. You might want to use this feature...
User Guide
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... see Load standard-size paper. 2. Click Align Printer and follow the on-screen instructions. Printhead maintenance 91 To align the printhead from the embedded web server (EWS) 1. Open HP Utility. Open the EWS. Print and evaluate a print quality report Print quality problems can...button. Follow the on -screen instructions. In the Information And Support section, click Align Printhead. 4. 3. To align the printhead from HP Utility (Mac OS X) 1. If you are unhappy with the quality of Align Printheads. 4. For more information, see To open the embedded web server. 3. Click Align...
... see Load standard-size paper. 2. Click Align Printer and follow the on-screen instructions. Printhead maintenance 91 To align the printhead from the embedded web server (EWS) 1. Open HP Utility. Open the EWS. Print and evaluate a print quality report Print quality problems can...button. Follow the on -screen instructions. In the Information And Support section, click Align Printhead. 4. 3. To align the printhead from HP Utility (Mac OS X) 1. If you are unhappy with the quality of Align Printheads. 4. For more information, see To open the embedded web server. 3. Click Align...
User Guide
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...Test Pattern 1, align the printer. Clear jams Occasionally, paper becomes jammed during a job. For more information, see Align the printhead. 3. For more information, see Clean the printhead. This section contains the following topics: • Clear paper jams • Avoid paper jams 92 Solve a problem If you... still see Align the printhead. 2. For more information, see print quality problems in your output, double-check your software settings and paper as described in Test ...
...Test Pattern 1, align the printer. Clear jams Occasionally, paper becomes jammed during a job. For more information, see Align the printhead. 3. For more information, see Clean the printhead. This section contains the following topics: • Clear paper jams • Avoid paper jams 92 Solve a problem If you... still see Align the printhead. 2. For more information, see print quality problems in your output, double-check your software settings and paper as described in Test ...
User Guide
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...duplexer. a. CAUTION: If the paper tears when you notice poor print quality, clean the printhead. If paper is paper remaining inside , carefully remove it from the printer, more information, see Clean the printhead. a. To clear a jam inside the printer on top of the printer. CAUTION: To... it . Use these steps to the printhead, clear paper jams as soon as possible. If you . Reinsert the duplexer into place. 3. CAUTION: Trying to the left, locate any jammed paper inside the printer or in the ADF (HP Officejet Pro 3620 only). c. Check the front of...
...duplexer. a. CAUTION: If the paper tears when you notice poor print quality, clean the printhead. If paper is paper remaining inside , carefully remove it from the printer, more information, see Clean the printhead. a. To clear a jam inside the printer on top of the printer. CAUTION: To... it . Use these steps to the printhead, clear paper jams as soon as possible. If you . Reinsert the duplexer into place. 3. CAUTION: Trying to the left, locate any jammed paper inside the printer or in the ADF (HP Officejet Pro 3620 only). c. Check the front of...
User Guide
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...damaged or have been used in a different printer. For more information about contacting HP support, see Replace the ink cartridge. Remove the original cartridge, then replace with the printhead. Printhead failure There is used in the printing process in a number of your documents... might be inaccurate or unavailable. HP recommends that have failed. For more information, see www.hp.com/go/inkusage. Click OK to ...
...damaged or have been used in a different printer. For more information about contacting HP support, see Replace the ink cartridge. Remove the original cartridge, then replace with the printhead. Printhead failure There is used in the printing process in a number of your documents... might be inaccurate or unavailable. HP recommends that have failed. For more information, see www.hp.com/go/inkusage. Click OK to ...