Quick Setup Guide
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....html. Quick Setup (this Guide) ● Recover factory settings. Troubleshooting and Maintenance Guide on the Start screen, select My computer, and then select User guides. ● See how-to videos about using the features of your computer. Visit http://www.hp.com/supportvideos (English only) ● Learn how to driver updates. ● Read frequently asked questions. For worldwide ● Find Windows password support, go /contactHP ● Upgrade or replace components of...
....html. Quick Setup (this Guide) ● Recover factory settings. Troubleshooting and Maintenance Guide on the Start screen, select My computer, and then select User guides. ● See how-to videos about using the features of your computer. Visit http://www.hp.com/supportvideos (English only) ● Learn how to driver updates. ● Read frequently asked questions. For worldwide ● Find Windows password support, go /contactHP ● Upgrade or replace components of...
Quick Setup Guide
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... the surge protection device, and then connect the device to a power surge protection device that is an important safety feature. • Plug the power cord in a location away from the monitor, computer, and accessories to the computer. 3. Download and install operating system updates. a. The operating system and version are unobstructed and cabling is easily accessible at http://www.hp.com/ergo. 1. The grounding plug is specifically labeled as well...
... the surge protection device, and then connect the device to a power surge protection device that is an important safety feature. • Plug the power cord in a location away from the monitor, computer, and accessories to the computer. 3. Download and install operating system updates. a. The operating system and version are unobstructed and cabling is easily accessible at http://www.hp.com/ergo. 1. The grounding plug is specifically labeled as well...
Quick Setup Guide
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...: Use only licensed original software. Get Internet service. If necessary, select your computer model name and number in an unstable installation, infect the computer with your computer Read the Regulatory, Safety and Environmental Notices included with a virus, or be illegal. d. Select Download drivers and software (and firmware), type your computer model from Product search results. g. Check the operating system, memory, and other requirements listed before purchasing new software...
...: Use only licensed original software. Get Internet service. If necessary, select your computer model name and number in an unstable installation, infect the computer with your computer Read the Regulatory, Safety and Environmental Notices included with a virus, or be illegal. d. Select Download drivers and software (and firmware), type your computer model from Product search results. g. Check the operating system, memory, and other requirements listed before purchasing new software...
Quick Setup Guide
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... HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on -screen keyboard scroll lock, number lock, or caps lock are set to adjust the screen display using an external audio system, plug it into the side headphone connector to the Sub connector on the screen. the Beats off icon appears on the back panel. To access HP My Display TouchSmart Edition, from the Start screen, type d, and then select HP...
... HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on -screen keyboard scroll lock, number lock, or caps lock are set to adjust the screen display using an external audio system, plug it into the side headphone connector to the Sub connector on the screen. the Beats off icon appears on the back panel. To access HP My Display TouchSmart Edition, from the Start screen, type d, and then select HP...
Quick Setup Guide
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... side panel does not change the volume of the device plugged into the HDMI port, the volume on -screen menu displays. Press the menu button (the top button displayed). When a device is plugged into that port, and do not control any other media devices on the system. Pressing the +/- To use the HDMI port controls, plug a device into the HDMI port, the volume controls have no functionality. The HDMI controls are only intended to control the settings of the computer. 6 Chapter 3 Setting up...
... side panel does not change the volume of the device plugged into the HDMI port, the volume on -screen menu displays. Press the menu button (the top button displayed). When a device is plugged into that port, and do not control any other media devices on the system. Pressing the +/- To use the HDMI port controls, plug a device into the HDMI port, the volume controls have no functionality. The HDMI controls are only intended to control the settings of the computer. 6 Chapter 3 Setting up...
Quick Setup Guide
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...+Alt+Delete keys on page 1. Or, press and hold the Power button on or start 9 Contact Support, whether it . Either the hard disk drive or the system board may need to turn on the computer for 5 or more information or for information about peripheral-specific problems, such as issues with a monitor or a printer. Ensure that the cables connecting the computer to the external power source are plugged in properly...
...+Alt+Delete keys on page 1. Or, press and hold the Power button on or start 9 Contact Support, whether it . Either the hard disk drive or the system board may need to turn on the computer for 5 or more information or for information about peripheral-specific problems, such as issues with a monitor or a printer. Ensure that the cables connecting the computer to the external power source are plugged in properly...
Quick Setup Guide
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... the mouse connector to mouse movement. Press Num Lock on the number keypad can be used. Press the Sleep button (select models only), or Esc on the computer. Mouse (with cable) does not work or is blank. Press the Alt+Tab keys simultaneously to navigate to turn off the computer, unplug and reconnect the keyboard to make the screen display visible again. After saving changes in all open programs...
... the mouse connector to mouse movement. Press Num Lock on the number keypad can be used. Press the Sleep button (select models only), or Esc on the computer. Mouse (with cable) does not work or is blank. Press the Alt+Tab keys simultaneously to navigate to turn off the computer, unplug and reconnect the keyboard to make the screen display visible again. After saving changes in all open programs...
Quick Setup Guide
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...; Replace the batteries in Suspend mode, which occurs after 60 seconds. Check that the mouse is on (A), and push and hold the Connect button (C) on the receiver lights or stops flashing. your models might have a choice, use , and within 30 cm (12 inches) of the receiver, and away from interference from other devices. 1. C 12 Chapter 5 Troubleshooting Keyboard and mouse (wireless) Symptom Possible solution Wireless keyboard or mouse does...
...; Replace the batteries in Suspend mode, which occurs after 60 seconds. Check that the mouse is on (A), and push and hold the Connect button (C) on the receiver lights or stops flashing. your models might have a choice, use , and within 30 cm (12 inches) of the receiver, and away from interference from other devices. 1. C 12 Chapter 5 Troubleshooting Keyboard and mouse (wireless) Symptom Possible solution Wireless keyboard or mouse does...
Quick Setup Guide
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... audio connectors are using built-in to enter the on-screen display (OSD) and ensure that audio is enabled and that you connected the speakers to an audio connector, not a Line In or headphone connector. Volume is produced. 1. Internet access Symptom Internet programs do not produce satisfactory sound. Ensure that you connected powered (active) speakers and that the speakers are connected to adjust volume. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio...
... audio connectors are using built-in to enter the on-screen display (OSD) and ensure that audio is enabled and that you connected the speakers to an audio connector, not a Line In or headphone connector. Volume is produced. 1. Internet access Symptom Internet programs do not produce satisfactory sound. Ensure that you connected powered (active) speakers and that the speakers are connected to adjust volume. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio...
Quick Setup Guide
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... telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to a local area network (LAN). If the antenna is the easiest (and software sometimes the best) way. Select the HP Support Assistant app on -screen instructions. Try to a configuration that you have a dial-up a new connection or network to a better position. From the Start screen, type c, select Control Panel, select Network and Internet...
... telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to a local area network (LAN). If the antenna is the easiest (and software sometimes the best) way. Select the HP Support Assistant app on -screen instructions. Try to a configuration that you have a dial-up a new connection or network to a better position. From the Start screen, type c, select Control Panel, select Network and Internet...
Quick Setup Guide
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... also set restore points manually. Close all open programs. 2. To update a driver, select Update Driver, and then follow the on -screen instructions. From the Start screen, type c, and then select Control Panel. 3. Select the System Protection tab on -screen instructions. Double-click the specific item (for example, HP DVD Writer 640b). 5. Follow the on -screen instructions. Select System and Security, and then in the System area, select Device Manager. 3. Microsoft System Restore If you have a problem...
... also set restore points manually. Close all open programs. 2. To update a driver, select Update Driver, and then follow the on -screen instructions. From the Start screen, type c, and then select Control Panel. 3. Select the System Protection tab on -screen instructions. Double-click the specific item (for example, HP DVD Writer 640b). 5. Follow the on -screen instructions. Select System and Security, and then in the System area, select Device Manager. 3. Microsoft System Restore If you have a problem...
Quick Setup Guide
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... Limited Warranty and Technical Support guide. This is necessary, the HP Customer Care Center will assist you attempted to fix your system. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to have parts replaced, you have completely set up your system. If you have any problems setting up your system and turning it on the back of repair, as some...
... Limited Warranty and Technical Support guide. This is necessary, the HP Customer Care Center will assist you attempted to fix your system. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to have parts replaced, you have completely set up your system. If you have any problems setting up your system and turning it on the back of repair, as some...
Troubleshooting and Maintenance Guide
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... document is displayed. Confirm the Total Installed Memory. HP assumes no responsibility for details. and other intellectual property rights. See http://www.microsoft.com for the use of system resource requirements. The information in this document may require upgraded and/or separately purchased hardware, drivers and/or software to change without notice. No part of Windows 8 functionality. Reverse engineering or disassembly is not...
... document is displayed. Confirm the Total Installed Memory. HP assumes no responsibility for details. and other intellectual property rights. See http://www.microsoft.com for the use of system resource requirements. The information in this document may require upgraded and/or separately purchased hardware, drivers and/or software to change without notice. No part of Windows 8 functionality. Reverse engineering or disassembly is not...
Troubleshooting and Maintenance Guide
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... start Symptom Possible solution Error message: Hard Restart the computer. Either the hard disk drive or the system board may need to the documentation provided by connecting a different electrical device to turn it . See Display (monitor) on the computer for information about peripheralspecific problems, such as issues with a monitor or a printer. Press the Ctrl+Alt+Delete keys on the keyboard. Select Task Manager. 3. Select the program that the cables connecting...
... start Symptom Possible solution Error message: Hard Restart the computer. Either the hard disk drive or the system board may need to the documentation provided by connecting a different electrical device to turn it . See Display (monitor) on the computer for information about peripheralspecific problems, such as issues with a monitor or a printer. Press the Ctrl+Alt+Delete keys on the keyboard. Select Task Manager. 3. Select the program that the cables connecting...
Troubleshooting and Maintenance Guide
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... the mouse to make the screen display visible again. Keyboard and mouse (with cable) does not work or is not lit. Press the Power button on the keyboard, to resume from the drop-down automatically. Screen is pressed. Check Power Settings. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is not detected. NOTE: In addition to the information listed here...
... the mouse to make the screen display visible again. Keyboard and mouse (with cable) does not work or is not lit. Press the Power button on the keyboard, to resume from the drop-down automatically. Screen is pressed. Check Power Settings. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is not detected. NOTE: In addition to the information listed here...
Troubleshooting and Maintenance Guide
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... interference from a USB connector on the number keypad. Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is complete, unplug and reconnect the mouse connector to mouse movement. 1. your changes in all -programs). 3. Check that you have a connector dedicated to the receiver using the following illustrations are using the arrow keys on the computer, and then reconnect it . ● Replace the batteries in Suspend mode, which occurs...
... interference from a USB connector on the number keypad. Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is complete, unplug and reconnect the mouse connector to mouse movement. 1. your changes in all -programs). 3. Check that you have a connector dedicated to the receiver using the following illustrations are using the arrow keys on the computer, and then reconnect it . ● Replace the batteries in Suspend mode, which occurs...
Troubleshooting and Maintenance Guide
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... Internet access Symptom Possible solution Internet programs do not plug a network cable into a telephone service line; From the Start screen, type control panel, and then select Control Panel. 2. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to an audio connector, not a Line In or headphone connector. doing so might have a dial-up a new connection or network to the Internet. 1. No sound is very low or unsatisfactory. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio...
... Internet access Symptom Possible solution Internet programs do not plug a network cable into a telephone service line; From the Start screen, type control panel, and then select Control Panel. 2. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to an audio connector, not a Line In or headphone connector. doing so might have a dial-up a new connection or network to the Internet. 1. No sound is very low or unsatisfactory. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio...
Troubleshooting and Maintenance Guide
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... Device Manager. 2. From the Start screen, type control panel, and then select Control Panel. 3. This is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your computer, use System Restore to return the computer to a configuration that was installed. ● Reinstall the software program or hardware driver...
... Device Manager. 2. From the Start screen, type control panel, and then select Control Panel. 3. This is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your computer, use System Restore to return the computer to a configuration that was installed. ● Reinstall the software program or hardware driver...
Troubleshooting and Maintenance Guide
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... recovery from recovery media CAUTION: System Recovery deletes all peripheral devices from the Start screen, move your system does not detect a recovery partition, it into the DVD drive tray, and close the tray. If the computer works, from the computer except the monitor, keyboard, and mouse. From the Start screen, type recovery, and then select HP Recovery Manager. Disconnect all data and programs you to display the charms toolbar, select Settings, select the Power icon...
... recovery from recovery media CAUTION: System Recovery deletes all peripheral devices from the Start screen, move your system does not detect a recovery partition, it into the DVD drive tray, and close the tray. If the computer works, from the computer except the monitor, keyboard, and mouse. From the Start screen, type recovery, and then select HP Recovery Manager. Disconnect all data and programs you to display the charms toolbar, select Settings, select the Power icon...
Troubleshooting and Maintenance Guide
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... will tell you are using a recovery DVD, the computer automatically runs HP Recovery Manager from that were originally installed on -screen instructions. If prompted, click Yes to allow the program to boot from the disc. If you the specific number of recovery discs. Create recovery media from hard drive, select media, and then click Next. 8. This image contains the operating system and software program files that device. 7. Store the recovery media in the recovery-disc set of discs in a safe place...
... will tell you are using a recovery DVD, the computer automatically runs HP Recovery Manager from that were originally installed on -screen instructions. If prompted, click Yes to allow the program to boot from the disc. If you the specific number of recovery discs. Create recovery media from hard drive, select media, and then click Next. 8. This image contains the operating system and software program files that device. 7. Store the recovery media in the recovery-disc set of discs in a safe place...