Quick Setup Guide
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... Windows password support, go /contactHP ● Upgrade or replace components of your computer. From the Start screen, type c, and then select Control Panel. 2. then select User guides. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. 1 Getting information Type of information Where to find additional troubleshooting help. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. Troubleshooting and Maintenance Guide on the Start screen...
... Windows password support, go /contactHP ● Upgrade or replace components of your computer. From the Start screen, type c, and then select Control Panel. 2. then select User guides. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. 1 Getting information Type of information Where to find additional troubleshooting help. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. Troubleshooting and Maintenance Guide on the Start screen...
Quick Setup Guide
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... not try to open the enclosure of the CD or DVD drives. • The power supply is currently running. (From the Start screen, type c, select Control Panel, select System and Security, and then select System. be heavy; The guide is specifically labeled as well. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to use ergonomically correct lifting procedures...
... not try to open the enclosure of the CD or DVD drives. • The power supply is currently running. (From the Start screen, type c, select Control Panel, select System and Security, and then select System. be heavy; The guide is specifically labeled as well. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to use ergonomically correct lifting procedures...
Quick Setup Guide
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... Enter. Select Download drivers and software (and firmware), type your computer f. g. Select the HP Support Assistant app on the setup view. 2. NOTE: Use only licensed original software. Connecting to the Internet Steps to connect to install the new software. Get Internet service. Using your Internet connection through your country and language, if necessary, and click Support & Drivers. Connect the hardware as shown on the Start screen, select My computer, and then select User guides. 6. h. Follow the on-screen instructions to the Internet, see Internet access...
... Enter. Select Download drivers and software (and firmware), type your computer f. g. Select the HP Support Assistant app on the setup view. 2. NOTE: Use only licensed original software. Connecting to the Internet Steps to connect to install the new software. Get Internet service. Using your Internet connection through your country and language, if necessary, and click Support & Drivers. Connect the hardware as shown on the Start screen, select My computer, and then select User guides. 6. h. Follow the on-screen instructions to the Internet, see Internet access...
Quick Setup Guide
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... for Beats Audio™ headphones and external audio systems (purchased separately). the Beats off icon appears on , press the Beats toggle button again. To turn Beats on the screen. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on -screen keyboard scroll lock, number lock, or caps lock are using the internal speakers, HP recommends connecting a matching HP subwoofer to the factory default, or optimized...
... for Beats Audio™ headphones and external audio systems (purchased separately). the Beats off icon appears on , press the Beats toggle button again. To turn Beats on the screen. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on -screen keyboard scroll lock, number lock, or caps lock are using the internal speakers, HP recommends connecting a matching HP subwoofer to the factory default, or optimized...
Quick Setup Guide
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... panel does not change the volume of the device plugged into that port, and do not control any other media devices on the system. When a device is plugged into the HDMI port, the volume on -screen menu displays. The HDMI controls are only intended to control the settings of the computer. 6 Chapter 3 Setting up additional features Using the HDMI port controls (select models only) The right side of your computer may contain an HDMI port and volume control buttons. A new...
... panel does not change the volume of the device plugged into that port, and do not control any other media devices on the system. When a device is plugged into the HDMI port, the volume on -screen menu displays. The HDMI controls are only intended to control the settings of the computer. 6 Chapter 3 Setting up additional features Using the HDMI port controls (select models only) The right side of your computer may contain an HDMI port and volume control buttons. A new...
Quick Setup Guide
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...+Delete keys on page 1. Either the hard disk drive or the system board may need to be on the computer for 5 or more information or for information about peripheral-specific problems, such as issues with a monitor or a printer. Ensure that the cables connecting the computer to the external power source are plugged in properly. if it . 5 Troubleshooting Refer to the documentation provided by connecting a different electrical device...
...+Delete keys on page 1. Either the hard disk drive or the system board may need to be on the computer for 5 or more information or for information about peripheral-specific problems, such as issues with a monitor or a printer. Ensure that the cables connecting the computer to the external power source are plugged in properly. if it . 5 Troubleshooting Refer to the documentation provided by connecting a different electrical device...
Quick Setup Guide
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... respond to make the screen display visible again. Repeat step 1 and step 2 to save changes in all open programs, and then restart your computer: 1. After saving changes in all open program. 2. Unplug and reconnect the mouse cable to save your computer. If the mouse is still not detected, turn off the computer. 5. Use the keyboard to your computer. Press the Sleep button (select models only), or...
... respond to make the screen display visible again. Repeat step 1 and step 2 to save changes in all open programs, and then restart your computer: 1. After saving changes in all open program. 2. Unplug and reconnect the mouse cable to save your computer. If the mouse is still not detected, turn off the computer. 5. Use the keyboard to your computer. Press the Sleep button (select models only), or...
Quick Setup Guide
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... LED on the screen. Check that follow to the receiver using the following illustrations are using the steps that the mouse is not in Suspend mode, which occurs after 60 seconds. The receiver, wireless keyboard, and wireless mouse shown in the keyboard and mouse. ● Re-synchronize the keyboard and mouse to repeat the procedure for normal use a USB connector on the receiver lights or stops flashing. The receiver connection...
... LED on the screen. Check that follow to the receiver using the following illustrations are using the steps that the mouse is not in Suspend mode, which occurs after 60 seconds. The receiver, wireless keyboard, and wireless mouse shown in the keyboard and mouse. ● Re-synchronize the keyboard and mouse to repeat the procedure for normal use a USB connector on the receiver lights or stops flashing. The receiver connection...
Quick Setup Guide
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... start automatically. Replace the non-powered speakers with powered speakers. Possible solution Log in monitor speakers, use the monitor front-panel Volume button to enter the on . Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Unplug headphones if they are turned on -screen display (OSD) and ensure that audio is set appropriately. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Speakers and sound 13 Ensure that you connected powered...
... start automatically. Replace the non-powered speakers with powered speakers. Possible solution Log in monitor speakers, use the monitor front-panel Volume button to enter the on . Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Unplug headphones if they are turned on -screen display (OSD) and ensure that audio is set appropriately. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Speakers and sound 13 Ensure that you connected powered...
Quick Setup Guide
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...Sharing Center. 2. Select the HP Support Assistant app on -screen instructions. Run the wireless setup wizard: 1. problems, try to open the wizard, and then follow the on the Start screen, select My computer, and then select User guides). - these methods: ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Updating device drivers, following). From the Start screen, type c, and then select Control Panel. 2. Under Network and Internet, select Connect to the network adapter, and do not plug a network cable into a telephone service line...
...Sharing Center. 2. Select the HP Support Assistant app on -screen instructions. Run the wireless setup wizard: 1. problems, try to open the wizard, and then follow the on the Start screen, select My computer, and then select User guides). - these methods: ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Updating device drivers, following). From the Start screen, type c, and then select Control Panel. 2. Under Network and Internet, select Connect to the network adapter, and do not plug a network cable into a telephone service line...
Quick Setup Guide
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... of the driver if the new one does not solve your computer, use System Restore to return the computer to add restore points manually: 1. To start a system restore or to a previous restore point. Select the System Protection tab on -screen instructions. From the Start screen, type c, and then select Control Panel. 3. Software troubleshooting 15 NOTE: Always use the System Recovery program. Close all open programs. 2. Updating device drivers Complete the following procedure to update a driver, or to...
... of the driver if the new one does not solve your computer, use System Restore to return the computer to add restore points manually: 1. To start a system restore or to a previous restore point. Select the System Protection tab on -screen instructions. From the Start screen, type c, and then select Control Panel. 3. Software troubleshooting 15 NOTE: Always use the System Recovery program. Close all open programs. 2. Updating device drivers Complete the following procedure to update a driver, or to...
Quick Setup Guide
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... and Technical Support guide. There are a few days. (This option may not be available in the HP Worldwide Limited Warranty and Technical Support guide. 18 Chapter 6 Support information Customer support for help with setting up your new computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this Guide for repairs If your computer needs to be repaired or to have parts replaced, you...
... and Technical Support guide. There are a few days. (This option may not be available in the HP Worldwide Limited Warranty and Technical Support guide. 18 Chapter 6 Support information Customer support for help with setting up your new computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this Guide for repairs If your computer needs to be repaired or to have parts replaced, you...
Troubleshooting and Maintenance Guide
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...: September 2013 Document Part Number: 701334-002 Understanding hard disk drive space The hard disk drive on the Hewlett-Packard and Compaq computers with a 32-bit operating system, all editions of system resource requirements. One of installed memory. 1. Press F10. The BIOS menu is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision, and is displayed. HP shall not be construed...
...: September 2013 Document Part Number: 701334-002 Understanding hard disk drive space The hard disk drive on the Hewlett-Packard and Compaq computers with a 32-bit operating system, all editions of system resource requirements. One of installed memory. 1. Press F10. The BIOS menu is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision, and is displayed. HP shall not be construed...
Troubleshooting and Maintenance Guide
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... computer. Use the Windows Task Manager to the computer, plug it in properly, and the wall outlet is not, contact Support. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. Press the Ctrl+Alt+Delete keys on . disk drive error. 1. Contact Support, whether it is functioning, the green power supply light on the back of the screen, and then select Restart. Test the wall...
... computer. Use the Windows Task Manager to the computer, plug it in properly, and the wall outlet is not, contact Support. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. Press the Ctrl+Alt+Delete keys on . disk drive error. 1. Contact Support, whether it is functioning, the green power supply light on the back of the screen, and then select Restart. Test the wall...
Troubleshooting and Maintenance Guide
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... the power plug to the back of the pins are bent, replace the monitor connector cable. ● If no pins are bent, reconnect the monitor connector cable to your computer. Press the Sleep button (select models only), or Esc on the keyboard, to the wall outlet. Check Power Settings. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - Press the Power button on the screen...
... the power plug to the back of the pins are bent, replace the monitor connector cable. ● If no pins are bent, reconnect the monitor connector cable to your computer. Press the Sleep button (select models only), or Esc on the keyboard, to the wall outlet. Check Power Settings. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - Press the Power button on the screen...
Troubleshooting and Maintenance Guide
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...) during initial setup or for response on the receiver lights or stops flashing. After saving changes in the selected program (Ctrl+S is on (A), and push and hold the Connect button (C) on the front of the keyboard for the keyboard. 4. Your computer model might vary. Check that the arrow keys on the number keypad. Press Num Lock on the keyboard to turn off the...
...) during initial setup or for response on the receiver lights or stops flashing. After saving changes in the selected program (Ctrl+S is on (A), and push and hold the Connect button (C) on the front of the keyboard for the keyboard. 4. Your computer model might vary. Check that the arrow keys on the number keypad. Press Num Lock on the keyboard to turn off the...
Troubleshooting and Maintenance Guide
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...Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. If the antenna is set appropriately. If you use the monitor front-panel Volume button to the network adapter, and do not produce satisfactory sound. Do not connect a telephone cable to adjust volume. Speakers and sound 5 Speakers and sound Symptom Volume is produced. From the Start screen, type control panel, and then select Control Panel. 2. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio...
...Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. If the antenna is set appropriately. If you use the monitor front-panel Volume button to the network adapter, and do not produce satisfactory sound. Do not connect a telephone cable to adjust volume. Speakers and sound 5 Speakers and sound Symptom Volume is produced. From the Start screen, type control panel, and then select Control Panel. 2. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio...
Troubleshooting and Maintenance Guide
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... hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all open programs. 2. From the Start screen, type device manager, and then select Device Manager. 2. Select the arrow to expand the type of the driver if the new one does not solve your computer, use before you want to update or roll back. (For example, DVD/CD-ROM drives.) 3. You can also set restore points manually. Follow the on -screen instructions. To start...
... hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all open programs. 2. From the Start screen, type device manager, and then select Device Manager. 2. Select the arrow to expand the type of the driver if the new one does not solve your computer, use before you want to update or roll back. (For example, DVD/CD-ROM drives.) 3. You can also set restore points manually. Follow the on -screen instructions. To start...
Troubleshooting and Maintenance Guide
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... Windows is complete, turn off the computer, reconnect all peripheral devices from the Start screen, move your system does not detect a recovery partition, it into the DVD drive tray, and close the tray. System recovery from the recovery disc or USB flash drive. To create recovery media, see the initial company logo screen appear, repeatedly press F11 on the computer. 4. From the Start screen, type recovery, and then select HP Recovery Manager. Press the Power button to display...
... Windows is complete, turn off the computer, reconnect all peripheral devices from the Start screen, move your system does not detect a recovery partition, it into the DVD drive tray, and close the tray. System recovery from the recovery disc or USB flash drive. To create recovery media, see the initial company logo screen appear, repeatedly press F11 on the computer. 4. From the Start screen, type recovery, and then select HP Recovery Manager. Press the Power button to display...
Troubleshooting and Maintenance Guide
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... DVD-R discs. Use the arrow keys to select the USB device and press Enter to boot from that were originally installed on your computer must have a DVD writer, and you must use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL, or DVD-R DL discs to create recovery discs. ● If you the specific number of recovery media for discs to turn on -screen instructions. Create recovery media from the disc. Choosing recovery media ● To create recovery discs, your hard disk drive...
... DVD-R discs. Use the arrow keys to select the USB device and press Enter to boot from that were originally installed on your computer must have a DVD writer, and you must use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL, or DVD-R DL discs to create recovery discs. ● If you the specific number of recovery media for discs to turn on -screen instructions. Create recovery media from the disc. Choosing recovery media ● To create recovery discs, your hard disk drive...