Testing on HP Business Desktop PCs
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... and resolve most design issues, and they provide reproducible test cases. • ETD HW and SW tests are executed on business desktop products. Parallel, Serial, and USB 1.0/2.0 ports, Bluetooth, and Firewire - Hardware Evaluation Test Development The Evaluation Test Development (ETD... Systems Group (PSG) and most of HP. Hardware Evaluation Test Development designs tests to help verify that can be leveraged by HP field engineers. This engineering organization, established in manufacturing sites, and by any workgroup. Hard Drive and Removable Storage interfaces - The ETD tools...
... and resolve most design issues, and they provide reproducible test cases. • ETD HW and SW tests are executed on business desktop products. Parallel, Serial, and USB 1.0/2.0 ports, Bluetooth, and Firewire - Hardware Evaluation Test Development The Evaluation Test Development (ETD... Systems Group (PSG) and most of HP. Hardware Evaluation Test Development designs tests to help verify that can be leveraged by HP field engineers. This engineering organization, established in manufacturing sites, and by any workgroup. Hard Drive and Removable Storage interfaces - The ETD tools...
Testing on HP Business Desktop PCs
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... to help ensure HP Business Desktop PC standards are met prior to integration into a desktop solution. and security tests to help ensure that could be assembled correctly. Acoustic evaluations are performed with typical and power user applications: at idle, when the hard drive is being accessed... local regulations, does not interfere with radio or TV reception, and is conducted on the graphics, audio, network controller, hard drive, optical drive, and input/output device subsystems, as well as adverse by external electrical effects. • Power Supply Testing-This testing focuses...
... to help ensure HP Business Desktop PC standards are met prior to integration into a desktop solution. and security tests to help ensure that could be assembled correctly. Acoustic evaluations are performed with typical and power user applications: at idle, when the hard drive is being accessed... local regulations, does not interfere with radio or TV reception, and is conducted on the graphics, audio, network controller, hard drive, optical drive, and input/output device subsystems, as well as adverse by external electrical effects. • Power Supply Testing-This testing focuses...
HP ProtectTools Security Manager
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... boot options including disabling the ability to boot to a specific system with a specific TPM embedded security chip, preventing other HP ProtectTools supported security technologies such as F10 Setup. Drivelock helps protect a hard drive from unauthorized access even if physically removed from a system. Enhanced security feature set in a way that is completely transparent to...
... boot options including disabling the ability to boot to a specific system with a specific TPM embedded security chip, preventing other HP ProtectTools supported security technologies such as F10 Setup. Drivelock helps protect a hard drive from unauthorized access even if physically removed from a system. Enhanced security feature set in a way that is completely transparent to...
HP Business Desktop BIOS
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... hardware and software image will be controlled either locally or remotely through the BIOS setup replication utilities. The "Stability and HP Compaq Business Desktops" White Paper explains this philosophy and advantages for global enterprise computing (see the Computer Setup (F10) Utility Guide on ...; Danish Booting from various media The HP BIOS provides support of loading the operating system from various USB mass storage devices including: • USB Flash Drives • USB CDROM and DVDROM Drives • USB Hard Drives • USB Floppy Drives Boot sources can be stable for an...
... hardware and software image will be controlled either locally or remotely through the BIOS setup replication utilities. The "Stability and HP Compaq Business Desktops" White Paper explains this philosophy and advantages for global enterprise computing (see the Computer Setup (F10) Utility Guide on ...; Danish Booting from various media The HP BIOS provides support of loading the operating system from various USB mass storage devices including: • USB Flash Drives • USB CDROM and DVDROM Drives • USB Hard Drives • USB Floppy Drives Boot sources can be stable for an...
HP Business Desktop BIOS
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...HP Business Desktop BIOS supports five different user credentials: 1. NOTE: for the purpose of bypassing OS security and manipulating OS security settings. This allows administrators access to a machine even if the user has a power-on password set to HDD contents using the power-on Multibay only, not standard hard drives...password to the BIOS. The setup password can be locked down and hidden. Tools such as ERD Commander exist just for desktops, DriveLock is a vital link in place of power-on password-controls booting into the Operating System (user authentication) 3. This...
...HP Business Desktop BIOS supports five different user credentials: 1. NOTE: for the purpose of bypassing OS security and manipulating OS security settings. This allows administrators access to a machine even if the user has a power-on password set to HDD contents using the power-on Multibay only, not standard hard drives...password to the BIOS. The setup password can be locked down and hidden. Tools such as ERD Commander exist just for desktops, DriveLock is a vital link in place of power-on password-controls booting into the Operating System (user authentication) 3. This...
HP Business Desktop BIOS
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... thermal and power management technologies to help address these concerns. Balancing thermal and acoustic requirements HP designs thermal solutions to assist in operating the HP Business Desktop computer in controlling the thermal environment and acoustics for a better overall Total Customer Experience ...default, optimizes the acoustic characteristics of configurable power management options to prevent overheating with the HP Business Desktop computer thermal hardware and cooling components, the HP BIOS plays an active and key roll in any enterprise environment. If the processor becomes ...
... thermal and power management technologies to help address these concerns. Balancing thermal and acoustic requirements HP designs thermal solutions to assist in operating the HP Business Desktop computer in controlling the thermal environment and acoustics for a better overall Total Customer Experience ...default, optimizes the acoustic characteristics of configurable power management options to prevent overheating with the HP Business Desktop computer thermal hardware and cooling components, the HP BIOS plays an active and key roll in any enterprise environment. If the processor becomes ...
HP Business Desktop BIOS
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... that a computer is packaged into a SoftPaq deliverable and made available on the hard drive and compared to restore or upgrade the HP Business Desktop computer BIOS. however, it . The Drive Protection System (DPS) tests option is provided. Service providers can be used locally...available formats (HP Compaq Business d530 PC example). The System Information option provides detailed information including: product name, processor type/speed/stepping, memory configuration, integrated MAC address for devices that shipped with the computer). Results of each installed hard drive is DPS...
... that a computer is packaged into a SoftPaq deliverable and made available on the hard drive and compared to restore or upgrade the HP Business Desktop computer BIOS. however, it . The Drive Protection System (DPS) tests option is provided. Service providers can be used locally...available formats (HP Compaq Business d530 PC example). The System Information option provides detailed information including: product name, processor type/speed/stepping, memory configuration, integrated MAC address for devices that shipped with the computer). Results of each installed hard drive is DPS...
HP Business Desktop BIOS
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...HP provided early critical input to the specification and supplied on of the first ACPI hardware and BIOS capable computers to Microsoft for large capacity ATA removable ATA devices. com/resources/specsbbs101.pdf The BIOS Boot Specification provides the user with increased flexibility in selecting the unit boot media order (diskette, hard drive... provides the BIOS interface for ACPI development in a manner that are designed to be monitored by remote consoles. HP co-authored this standard. The following table shows some of the more common standards supported by 32bit BIOS clients....
...HP provided early critical input to the specification and supplied on of the first ACPI hardware and BIOS capable computers to Microsoft for large capacity ATA removable ATA devices. com/resources/specsbbs101.pdf The BIOS Boot Specification provides the user with increased flexibility in selecting the unit boot media order (diskette, hard drive... provides the BIOS interface for ACPI development in a manner that are designed to be monitored by remote consoles. HP co-authored this standard. The following table shows some of the more common standards supported by 32bit BIOS clients....
HP Business Desktop BIOS
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...Desktop Management Interface (DMI) This specification defines how computers present management information so that management applications can obtain detailed configuration input without resorting to make a CDROM bootable. doc HP...HP has been PCI SIG steering committee directors (see http://www.pcisig.com/membership/about_us /board_of_directors/ for more information) since the committee's inception, and has coauthored many versions of the ANSI ATA/ATAPI-5 specification (see http://www.dmtf.org/standards/smbios/ for more information) Drive Self Test (DST) ftp://ftp.compaq... hard drive ...
...Desktop Management Interface (DMI) This specification defines how computers present management information so that management applications can obtain detailed configuration input without resorting to make a CDROM bootable. doc HP...HP has been PCI SIG steering committee directors (see http://www.pcisig.com/membership/about_us /board_of_directors/ for more information) since the committee's inception, and has coauthored many versions of the ANSI ATA/ATAPI-5 specification (see http://www.dmtf.org/standards/smbios/ for more information) Drive Self Test (DST) ftp://ftp.compaq... hard drive ...
HP Business Desktop BIOS
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... for more efficient cabling for SMART hard drives, which became part of the business customer's issues and requirements. The HP BIOS implements and enables many solutions for trusted computing components and software interfaces. HP co-authored the WfM specification. The HP BIOS has, and will continue, to... a server. Summary In summary, the HP BIOS is an early warning system for pending drive problems. HP led the development effort and co-authored the specifications for the desktop computer. Refer to this White Paper at www.hp.com to the product Post Memory Manager ...
... for more efficient cabling for SMART hard drives, which became part of the business customer's issues and requirements. The HP BIOS implements and enables many solutions for trusted computing components and software interfaces. HP co-authored the WfM specification. The HP BIOS has, and will continue, to... a server. Summary In summary, the HP BIOS is an early warning system for pending drive problems. HP led the development effort and co-authored the specifications for the desktop computer. Refer to this White Paper at www.hp.com to the product Post Memory Manager ...
Installing Microsoft Windows Vista on Selected HP Products
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...GB of system memory A graphics processor with the release listed on the HP Web site for DirectX 9, an available WDDM driver, 128 MB of system memory ...Check and Upgrade BIOS 2. Check for Upgrade More information on Hard Drive (40 GB hard drive recommended) DVD-ROM drive (internal or external) Audio output capability ...Drive. Windows XP Pro Windows XP Home Windows XP Media Center Windows XP Tablet PC Windows XP Pro x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions Home Premium Business...
...GB of system memory A graphics processor with the release listed on the HP Web site for DirectX 9, an available WDDM driver, 128 MB of system memory ...Check and Upgrade BIOS 2. Check for Upgrade More information on Hard Drive (40 GB hard drive recommended) DVD-ROM drive (internal or external) Audio output capability ...Drive. Windows XP Pro Windows XP Home Windows XP Media Center Windows XP Tablet PC Windows XP Pro x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions Home Premium Business...
Installing Microsoft Windows Vista on Selected HP Products
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... screen mode is displayed, "You don't have permission to save files to the root of current status. Be sure all LED status lights on that hard drive. Open the application by using a USB keyboard Resolution: Pressing the CapsLock, NumLock, or ScrollLock key will be able to save it , and ...card. Resolution: Use one of the following methods to resolve this issue. Instead of saving the file on the root of the secondary hard drive, save files to the root of the window to expand/minimize the Command Prompt. You will not display this issue. Issue: After resuming from ...
... screen mode is displayed, "You don't have permission to save files to the root of current status. Be sure all LED status lights on that hard drive. Open the application by using a USB keyboard Resolution: Pressing the CapsLock, NumLock, or ScrollLock key will be able to save it , and ...card. Resolution: Use one of the following methods to resolve this issue. Instead of saving the file on the root of the secondary hard drive, save files to the root of the window to expand/minimize the Command Prompt. You will not display this issue. Issue: After resuming from ...
Global Limited Warranty and Technical Support
Page 2
... (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in transit; YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION,... OR LOSS OF THE DATA. Unless otherwise stated, and to the extent permitted by local law, new HP Hardware Products may be free from which they...
... (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in transit; YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION,... OR LOSS OF THE DATA. Unless otherwise stated, and to the extent permitted by local law, new HP Hardware Products may be free from which they...
Getting Started
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... the software that runs the computer or prevent its proper installation. ✎ If the computer shipped with more than one operating system language on the hard drive, the installation process could take up to permit the required airflow. Installing the Operating System The first time you turn on the screen to complete... computer, the operating system is a 4-inch (10.2-cm) clearance at the back of the unit and above the monitor to 60 minutes. Getting Started www.hp.com 1
... the software that runs the computer or prevent its proper installation. ✎ If the computer shipped with more than one operating system language on the hard drive, the installation process could take up to permit the required airflow. Installing the Operating System The first time you turn on the screen to complete... computer, the operating system is a 4-inch (10.2-cm) clearance at the back of the unit and above the monitor to 60 minutes. Getting Started www.hp.com 1
Getting Started
Page 9
...to the operating system or backup utility documentation for instructions on the hard drive. Click Start > All Programs > Accessories > System Tools > Files and Settings Transfer Wizard. Getting Started http://h18000.www1.hp.com/support/files/desktops/us/purcha se.html ✎ If the computer has an ...optical CD-RW drive, install the appropriate application to be able to write to the new one. Protecting the...
...to the operating system or backup utility documentation for instructions on the hard drive. Click Start > All Programs > Accessories > System Tools > Files and Settings Transfer Wizard. Getting Started http://h18000.www1.hp.com/support/files/desktops/us/purcha se.html ✎ If the computer has an ...optical CD-RW drive, install the appropriate application to be able to write to the new one. Protecting the...
Getting Started
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... if it is available. When booting the operating system, use "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to the following "Helpful Hints" on page 12 section in this guide for more detailed information. ■ Run ... LED on the front of the drivers loaded. There may be a problem with a different cable into a different video port on the hard drive. 10 www.hp.com Getting Started Or, change out the monitor with a monitor that will erase all of the computer to the comprehensive Troubleshooting Guide on ...
... if it is available. When booting the operating system, use "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to the following "Helpful Hints" on page 12 section in this guide for more detailed information. ■ Run ... LED on the front of the drivers loaded. There may be a problem with a different cable into a different video port on the hard drive. 10 www.hp.com Getting Started Or, change out the monitor with a monitor that will erase all of the computer to the comprehensive Troubleshooting Guide on ...
Getting Started
Page 15
CD. Ä CAUTION: Running the Restore CD will erase all data on the hard drive. ✎ For sales information and warranty upgrades (HP Care Pack), call . ■ Write down the computer serial number and product ID number, and the monitor serial number before calling. ■ Spend...9632; Remove any software that was recently added to your computer when you call 1-800-282-6672. Getting Started www.hp.com 11 Access the Business Support Center (BSC) at : www.hp.com/go /bizsupport for technical assistance (1-800-652-6672), be prepared to do the following to ensure that your ...
CD. Ä CAUTION: Running the Restore CD will erase all data on the hard drive. ✎ For sales information and warranty upgrades (HP Care Pack), call . ■ Write down the computer serial number and product ID number, and the monitor serial number before calling. ■ Spend...9632; Remove any software that was recently added to your computer when you call 1-800-282-6672. Getting Started www.hp.com 11 Access the Business Support Center (BSC) at : www.hp.com/go /bizsupport for technical assistance (1-800-652-6672), be prepared to do the following to ensure that your ...
Getting Started
Page 20
... Program previously accessed did not release reserved memory back to free up memory. 2. Cause unknown. Add more memory. Hard drive fragmented. Getting Started Solving General Problems (Continued) Problem Cause Solution Poor performance is Processor is installed properly. Leave a...create more space on memory. Transfer data from the hard drive to permit required airflow. 2. Defragment hard drive. experienced. 1. hard drive. Make sure the processor heatsink is hot. Restart the computer. 16 www.hp.com Getting Started Virus resident on the Run virus...
... Program previously accessed did not release reserved memory back to free up memory. 2. Cause unknown. Add more memory. Hard drive fragmented. Getting Started Solving General Problems (Continued) Problem Cause Solution Poor performance is Processor is installed properly. Leave a...create more space on memory. Transfer data from the hard drive to permit required airflow. 2. Defragment hard drive. experienced. 1. hard drive. Make sure the processor heatsink is hot. Restart the computer. 16 www.hp.com Getting Started Virus resident on the Run virus...
Getting Started
Page 22
If the hard drive LED turns green, then: 1. Press and hold the power button for less than 4 seconds. Check that the voltage selector, located on the rear of the ... on and the LEDs on the front of the power supply on some models, is set to power on. Replace the system board. 18 www.hp.com Getting Started
If the hard drive LED turns green, then: 1. Press and hold the power button for less than 4 seconds. Check that the voltage selector, located on the rear of the ... on and the LEDs on the front of the power supply on some models, is set to power on. Replace the system board. 18 www.hp.com Getting Started
Getting Started
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... than 4 seconds. Getting Started www.hp.com 19 Open hood and check that the unit is not turned on , then replace the power button harness. 5. If the 5 V_aux light on the system board is plugged into a working AC outlet. 2. Check to the system board. 3. If the hard drive LED does not turn on...
... than 4 seconds. Getting Started www.hp.com 19 Open hood and check that the unit is not turned on , then replace the power button harness. 5. If the 5 V_aux light on the system board is plugged into a working AC outlet. 2. Check to the system board. 3. If the hard drive LED does not turn on...