Getting Started
Page 17
...monitor will restart if automatic start the computer. ■ Reconfigure your computer after installing a non-plug and play expansion board or other option. Getting Started www.hp.com 13 You can select which source will be plugged into the monitor connector on the source selected as the... primary VGA adapter. See "Solving Hardware Installation Problems" on power loss is always voltage applied to prevent system board or component damage...
...monitor will restart if automatic start the computer. ■ Reconfigure your computer after installing a non-plug and play expansion board or other option. Getting Started www.hp.com 13 You can select which source will be plugged into the monitor connector on the source selected as the... primary VGA adapter. See "Solving Hardware Installation Problems" on power loss is always voltage applied to prevent system board or component damage...
Getting Started
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... are not flashing. Proper voltage setting depends on . 3. Replace the system board. 18 www.hp.com Getting Started Press and hold the power button for less than 4 seconds. Remove the expansion cards one at a time until the 5 V_aux light on the system board turns on your region. 2. Getting Started Solving General Problems (Continued) Problem...
... are not flashing. Proper voltage setting depends on . 3. Replace the system board. 18 www.hp.com Getting Started Press and hold the power button for less than 4 seconds. Remove the expansion cards one at a time until the 5 V_aux light on the system board turns on your region. 2. Getting Started Solving General Problems (Continued) Problem...
Getting Started - Business Desktops - Enhanced for Accessibility
Page 17
... these ports, the monitor will restart if automatic start the computer. ■ Reconfigure your computer after installing a non-plug and play expansion board or other option. During boot, the other than the factory-installed operating system, check to be the default VGA source in Computer Setup. ...Ä CAUTION: When the computer is set in again. Getting Started www.hp.com 13 The computer will not function. See "Solving Hardware Installation Problems" on the source selected as the primary VGA adapter. For...
... these ports, the monitor will restart if automatic start the computer. ■ Reconfigure your computer after installing a non-plug and play expansion board or other option. During boot, the other than the factory-installed operating system, check to be the default VGA source in Computer Setup. ...Ä CAUTION: When the computer is set in again. Getting Started www.hp.com 13 The computer will not function. See "Solving Hardware Installation Problems" on the source selected as the primary VGA adapter. For...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
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... panel (Section 6.5). 3. Disconnect all PCI expansion boards (Section 6.10). 4. Compress the system board tray handle 1 to release the latch and slide the system board tray towards the front of the computer 2 to ensure its latching 1 and then, push the board into its locked position 2. 6-30 361288-003 Service Reference Guide, dc7100 Removal and Replacement Procedures - Prepare...
... panel (Section 6.5). 3. Disconnect all PCI expansion boards (Section 6.10). 4. Compress the system board tray handle 1 to release the latch and slide the system board tray towards the front of the computer 2 to ensure its latching 1 and then, push the board into its locked position 2. 6-30 361288-003 Service Reference Guide, dc7100 Removal and Replacement Procedures - Prepare...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 172
Remove the computer cover (Section 7.5, "Computer Cover"). 3. Remove all PCI and PCI Express expansion boards (Section 7.9, "Vertically Oriented Expansion Card"). 4. Small Form Factor (SFF) Chassis 7.19 System Board 1. Prepare the computer for disassembly (Section 7.1, "Preparation for Disassembly"). 2. Slide the drive tray forward and disconnect the drive and power cables from the chassis (Section 7.11, "Drives"). 5. Remove the fan shroud from the system board. 6. Remove the security clip. 7-46 361288-003 Service Reference Guide, dc7100 Removal and Replacement Procedures-
Remove the computer cover (Section 7.5, "Computer Cover"). 3. Remove all PCI and PCI Express expansion boards (Section 7.9, "Vertically Oriented Expansion Card"). 4. Small Form Factor (SFF) Chassis 7.19 System Board 1. Prepare the computer for disassembly (Section 7.1, "Preparation for Disassembly"). 2. Slide the drive tray forward and disconnect the drive and power cables from the chassis (Section 7.11, "Drives"). 5. Remove the fan shroud from the system board. 6. Remove the security clip. 7-46 361288-003 Service Reference Guide, dc7100 Removal and Replacement Procedures-
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
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Removal and Replacement Procedures- Service Reference Guide, dc7100 361288-003 7-51 Remove all data and power cables from the system board except the cable to remove any drives from the chassis (Section 7.18, "Power Supply"). 7. Remove the computer ...for disassembly (Section 7.1, "Preparation for Disassembly"). 2. Remove the power supply from the drive cage. Disconnect all PCI and PCI Express expansion boards (Section 7.9, "Vertically Oriented Expansion Card"). 4. The drive cage is not necessary to the heatsink. Small Form Factor (SFF) Chassis 7.21 Backwall 1. This disengages...
Removal and Replacement Procedures- Service Reference Guide, dc7100 361288-003 7-51 Remove all data and power cables from the system board except the cable to remove any drives from the chassis (Section 7.18, "Power Supply"). 7. Remove the computer ...for disassembly (Section 7.1, "Preparation for Disassembly"). 2. Remove the power supply from the drive cage. Disconnect all PCI and PCI Express expansion boards (Section 7.9, "Vertically Oriented Expansion Card"). 4. The drive cage is not necessary to the heatsink. Small Form Factor (SFF) Chassis 7.21 Backwall 1. This disengages...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 233
.... Recommended Action Verify the correct ROM. Flash the ROM if needed. Replace the system board. POST Error Messages Screen Message Probable Cause 101-Option ROM Checksum Error System ROM or expansion board option ROM checksum. 110-Out of Memory setting in F10 Setup depending on , checking... encounters a problem. If the problem persists, replace the RTC battery. Service Reference Guide, dc7100 361288-003 C-1 This test runs when the system is used for Option ROMs Recently added PCI expansion card contains an option ROM too large to download during POST to a PXE server. If ...
.... Recommended Action Verify the correct ROM. Flash the ROM if needed. Replace the system board. POST Error Messages Screen Message Probable Cause 101-Option ROM Checksum Error System ROM or expansion board option ROM checksum. 110-Out of Memory setting in F10 Setup depending on , checking... encounters a problem. If the problem persists, replace the RTC battery. Service Reference Guide, dc7100 361288-003 C-1 This test runs when the system is used for Option ROMs Recently added PCI expansion card contains an option ROM too large to download during POST to a PXE server. If ...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 243
...operating correctly. ■ Check all cables for loose or incorrect connections. ■ Reconfigure the computer after installing a non-Plug and Play expansion board or other monitor connectors are disabled and if the monitor is connected into the monitor connector on the source selected as a diskette drive. ..., the monitor must be the default VGA source in Computer (F10) Setup. ■ Press and hold any key. Service Reference Guide, dc7100 361288-003 D-1 During boot, the other option, such as the primary VGA adapter. You can select which source will be plugged into these...
...operating correctly. ■ Check all cables for loose or incorrect connections. ■ Reconfigure the computer after installing a non-Plug and Play expansion board or other monitor connectors are disabled and if the monitor is connected into the monitor connector on the source selected as a diskette drive. ..., the monitor must be the default VGA source in Computer (F10) Setup. ■ Press and hold any key. Service Reference Guide, dc7100 361288-003 D-1 During boot, the other option, such as the primary VGA adapter. You can select which source will be plugged into these...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 264
... Device Manager. Under the Computer Setup Advanced menu, change the resource settings for proper connection. D-22 361288-003 Service Reference Guide, dc7100 Wake-on -LAN feature is a problem with an expansion board. Network controller is not securely connected. There is not functioning. The network controller is not properly loaded. Solution Use the Network...
... Device Manager. Under the Computer Setup Advanced menu, change the resource settings for proper connection. D-22 361288-003 Service Reference Guide, dc7100 Wake-on -LAN feature is a problem with an expansion board. Network controller is not securely connected. There is not functioning. The network controller is not properly loaded. Solution Use the Network...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 265
... passes, but the computer does not communicate with the network. The network controller is shared with an expansion board. Network controller interrupt is not configured for this computer. The network controller requires drivers. The network controller...match current configuration. Verify that the Remote System Installation Server contains the NIC drivers for a new expansion board were installed. Cannot connect to the computer. System setup utility reports unprogrammed EEPROM. Make sure ...Restore Plus! Replace the NIC. Service Reference Guide, dc7100 361288-003 D-23
... passes, but the computer does not communicate with the network. The network controller is shared with an expansion board. Network controller interrupt is not configured for this computer. The network controller requires drivers. The network controller...match current configuration. Verify that the Remote System Installation Server contains the NIC drivers for a new expansion board were installed. Cannot connect to the computer. System setup utility reports unprogrammed EEPROM. Make sure ...Restore Plus! Replace the NIC. Service Reference Guide, dc7100 361288-003 D-23
HP Compaq dx6100 and dc7100 Series Personal Computer Service Reference Card (1st Edition)
Page 2
.... 602-Diskette none Diskette in unwarranted drive replacement. Verify ROM, reflash if required. 2. Clear CMOS memory. 2. Remove expansion boards. 3. If 304, possible system board problem 1. Reseat graphics card. 2. Turn on pin 2. 4. Turn on how to fail. 178x, 179xHard Drive Failure none... 2. Press the Enter key. Can apply to Intelligent Manageability Guide. Can be used as shown. To order a FailSafe key contact HP. [3] Available on password to require password for Windows provides detailed system information including: • Processor type and speed • Memory ...
.... 602-Diskette none Diskette in unwarranted drive replacement. Verify ROM, reflash if required. 2. Clear CMOS memory. 2. Remove expansion boards. 3. If 304, possible system board problem 1. Reseat graphics card. 2. Turn on pin 2. 4. Turn on how to fail. 178x, 179xHard Drive Failure none... 2. Press the Enter key. Can apply to Intelligent Manageability Guide. Can be used as shown. To order a FailSafe key contact HP. [3] Available on password to require password for Windows provides detailed system information including: • Processor type and speed • Memory ...
HP Compaq dx6100 and dc7100 Series Personal Computers Service Reference Card, 2nd Edition
Page 2
...Message Probable Cause Recommended Action 101-Option ROM Error System ROM or expansion board option ROM checksum. Replace the faulty memory module(s). Check connector for Option ROMs Recently added PCI expansion card contains an option ROM too large to download during POST to ...module type. Check and/or replace cables. If you enter Computer Setup. The new password will occur only for booting from www.hp.com. Verify the correct ROM. Diagnostics for Windows provides detailed system information including: • Processor type and speed • ...
...Message Probable Cause Recommended Action 101-Option ROM Error System ROM or expansion board option ROM checksum. Replace the faulty memory module(s). Check connector for Option ROMs Recently added PCI expansion card contains an option ROM too large to download during POST to ...module type. Check and/or replace cables. If you enter Computer Setup. The new password will occur only for booting from www.hp.com. Verify the correct ROM. Diagnostics for Windows provides detailed system information including: • Processor type and speed • ...
Troubleshooting Guide
Page 20
... the computer by pressing any key. The computer will restart if automatic start the computer. ■ Reconfigure the computer after installing a non-plug and play expansion board or other option. The flashing lights are plugged into a working electrical outlet. ■ Check to see if it is set to Appendix A, "POST Error Messages.... Refer to the appropriate voltage for loose connections or incorrect connections. ■ Wake the computer by pressing and holding the power button for instructions. 2-4 www.hp.com Troubleshooting Guide
... the computer by pressing any key. The computer will restart if automatic start the computer. ■ Reconfigure the computer after installing a non-plug and play expansion board or other option. The flashing lights are plugged into a working electrical outlet. ■ Check to see if it is set to Appendix A, "POST Error Messages.... Refer to the appropriate voltage for loose connections or incorrect connections. ■ Wake the computer by pressing and holding the power button for instructions. 2-4 www.hp.com Troubleshooting Guide
Troubleshooting Guide
Page 50
...Guide on the Documentation CD. Ensure that the cable and device at the other end of the cable is a problem with an expansion board. Ensure that the cable is detected. Network driver is disabled. Check for the device status within Windows, such as Device Manager for... driver load and the Network Connections applet within Windows for the board. 2-34 www.hp.com Troubleshooting Guide Network controller is not properly loaded. See the Network & Internet Communications Guide on the Documentation CD. Troubleshooting...
...Guide on the Documentation CD. Ensure that the cable and device at the other end of the cable is a problem with an expansion board. Ensure that the cable is detected. Network driver is disabled. Check for the device status within Windows, such as Device Manager for... driver load and the Network Connections applet within Windows for the board. 2-34 www.hp.com Troubleshooting Guide Network controller is not properly loaded. See the Network & Internet Communications Guide on the Documentation CD. Troubleshooting...
Troubleshooting Guide
Page 51
...controller stopped working without apparent cause. The cable is defective. CD. Troubleshooting Guide www.hp.com 2-35 Network controller interrupt is not configured for a new expansion board were installed. The files containing the network drivers are not loaded, or driver parameters... and that the driver parameters match the configuration of the cable is a network card (NIC) and conflicts with an expansion board. Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause Diagnostics reports a failure. (continued) The network controller is ...
...controller stopped working without apparent cause. The cable is defective. CD. Troubleshooting Guide www.hp.com 2-35 Network controller interrupt is not configured for a new expansion board were installed. The files containing the network drivers are not loaded, or driver parameters... and that the driver parameters match the configuration of the cable is a network card (NIC) and conflicts with an expansion board. Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause Diagnostics reports a failure. (continued) The network controller is ...
Troubleshooting Guide
Page 64
.... 3. Verify the correct ROM. 2. Replace the system board. 1. Replace the system board. Numeric Codes and Text Messages Code/Message Probable Cause 101-Option ROM Checksum Error System ROM or expansion board option ROM checksum. 102-System Board Failure DMA or timers. 103-System Board Failure DMA or timers. A-2 www.hp.com Troubleshooting Guide The section also includes...
.... 3. Verify the correct ROM. 2. Replace the system board. 1. Replace the system board. Numeric Codes and Text Messages Code/Message Probable Cause 101-Option ROM Checksum Error System ROM or expansion board option ROM checksum. 102-System Board Failure DMA or timers. 103-System Board Failure DMA or timers. A-2 www.hp.com Troubleshooting Guide The section also includes...
Troubleshooting Guide
Page 19
.... ■ Wake the computer by pressing and holding the power button for instructions. 2-4 www.hp.com Troubleshooting Guide The computer will restart if automatic start the computer. ■ Reconfigure the computer after installing a non-plug and play expansion board or other option. If it does not restart, press the power button to see...
.... ■ Wake the computer by pressing and holding the power button for instructions. 2-4 www.hp.com Troubleshooting Guide The computer will restart if automatic start the computer. ■ Reconfigure the computer after installing a non-plug and play expansion board or other option. If it does not restart, press the power button to see...
Troubleshooting Guide
Page 51
...correct device. Disable auto-sensing capabilities and force the system into the correct operating mode. There is a problem with an expansion board. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for the... board. 2-36 www.hp.com Troubleshooting Guide See the Network & Internet Communications Guide on the Documentation CD. Network controller is not set up properly....
...correct device. Disable auto-sensing capabilities and force the system into the correct operating mode. There is a problem with an expansion board. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for the... board. 2-36 www.hp.com Troubleshooting Guide See the Network & Internet Communications Guide on the Documentation CD. Network controller is not set up properly....
Troubleshooting Guide
Page 52
...Network controller stopped working without apparent cause. Solution Contact an authorized service provider. Under the Computer Setup Advanced menu, change the resource settings for a new expansion board were installed. Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause Diagnostics reports a failure. (continued) The network controller is installed. The network controller ...menu, change the resource settings for this computer. CD. Ensure that the cable is securely attached to the correct device. Troubleshooting Guide www.hp.com 2-37
...Network controller stopped working without apparent cause. Solution Contact an authorized service provider. Under the Computer Setup Advanced menu, change the resource settings for a new expansion board were installed. Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause Diagnostics reports a failure. (continued) The network controller is installed. The network controller ...menu, change the resource settings for this computer. CD. Ensure that the cable is securely attached to the correct device. Troubleshooting Guide www.hp.com 2-37
Troubleshooting Guide
Page 64
Verify the correct ROM. 2. Replace the system board. If an expansion board was recently added, remove it to see if the problem remains. 4. Recommended Action 1. Replace the system board. 1. A-2 www.hp.com Troubleshooting Guide POST Error Messages POST Numeric Codes and Text Messages This section covers those...Security and Resetting CMOS.") 5. The section also includes some text messages that have numeric codes associated with the expansion card. 6. Remove expansion boards. 3. Numeric Codes and Text Messages Code/Message Probable Cause 101-Option ROM Checksum Error System ROM or...
Verify the correct ROM. 2. Replace the system board. If an expansion board was recently added, remove it to see if the problem remains. 4. Recommended Action 1. Replace the system board. 1. A-2 www.hp.com Troubleshooting Guide POST Error Messages POST Numeric Codes and Text Messages This section covers those...Security and Resetting CMOS.") 5. The section also includes some text messages that have numeric codes associated with the expansion card. 6. Remove expansion boards. 3. Numeric Codes and Text Messages Code/Message Probable Cause 101-Option ROM Checksum Error System ROM or...