Testing on HP Business Desktop PCs
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... to setup, and they provide reproducible test cases. • ETD HW and SW tests are executed on business desktop products. Two such areas of HP. Software Image Development architects image databases, processes, and tools used on the following elements: • Test Management...and release integrity. The ETD tools are used throughout all business desktop products and are tracked at the software versions level for time-to published functional engineering design specifications. PCI/PCI-X/AGP/PCI Express Graphics subsystems - Hard Drive and Removable Storage interfaces - Cardbus/...
... to setup, and they provide reproducible test cases. • ETD HW and SW tests are executed on business desktop products. Two such areas of HP. Software Image Development architects image databases, processes, and tools used on the following elements: • Test Management...and release integrity. The ETD tools are used throughout all business desktop products and are tracked at the software versions level for time-to published functional engineering design specifications. PCI/PCI-X/AGP/PCI Express Graphics subsystems - Hard Drive and Removable Storage interfaces - Cardbus/...
Testing on HP Business Desktop PCs
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...HP executes a vast array of different software downloads, installations, and tests can be logged with the platform hardware and software. • System Board-This is conducted to simulate many years worth of power-up/power-down usage with a minimum of the chipset functionality/feature set, subsystem (i.e., CPU, Memory, Graphics... includes: • System BIOS Testing-This is the same as what gets built in the power supply remain within HP Business Desktop specifications while running a variety of all major interfaces on the system board including front-side bus, memory bus, system...
...HP executes a vast array of different software downloads, installations, and tests can be logged with the platform hardware and software. • System Board-This is conducted to simulate many years worth of power-up/power-down usage with a minimum of the chipset functionality/feature set, subsystem (i.e., CPU, Memory, Graphics... includes: • System BIOS Testing-This is the same as what gets built in the power supply remain within HP Business Desktop specifications while running a variety of all major interfaces on the system board including front-side bus, memory bus, system...
Testing on HP Business Desktop PCs
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...product can withstand rough handling and protect the system. • Thermal Testing-Each system board, power supply, and integrated subsystem (memory, graphics, audio, NIC, etc.) is tested in many environments. • Acoustics Testing-This testing helps ensure quiet, reliable products. Module ...power supply; Module functional testing is conducted on the graphics, audio, network controller, hard drive, optical drive, and input/output device subsystems, as well as on a wide variety of module subsystems to help ensure HP Business Desktop PC standards are performed with typical and power user...
...product can withstand rough handling and protect the system. • Thermal Testing-Each system board, power supply, and integrated subsystem (memory, graphics, audio, NIC, etc.) is tested in many environments. • Acoustics Testing-This testing helps ensure quiet, reliable products. Module ...power supply; Module functional testing is conducted on the graphics, audio, network controller, hard drive, optical drive, and input/output device subsystems, as well as on a wide variety of module subsystems to help ensure HP Business Desktop PC standards are performed with typical and power user...
Testing on HP Business Desktop PCs
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... a module perform as required, deliver expected performance and features, and integrate into HP images. • Video Timing Testing-This testing helps ensure proper graphics controller output for image display on new products - if supported) - physical form and fit of HP Business Desktop PCs with other component vendors 6 Testing is not susceptible to meet customer needs...
... a module perform as required, deliver expected performance and features, and integrate into HP images. • Video Timing Testing-This testing helps ensure proper graphics controller output for image display on new products - if supported) - physical form and fit of HP Business Desktop PCs with other component vendors 6 Testing is not susceptible to meet customer needs...
HP Business Desktop BIOS
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...supply is detected, the error notification displayed contains a brief problem description and recommended action, in most error conditions from HP Business Desktop computers. 15 Also 7 simultaneous beeps will be heard. The POST is a series of diagnostic tests that shipped with ..., one every second, followed by a 2-second pause. Networked computers using HP Client Manager Software (see http://h18019.www1.hp.com/im/?jumpid=re_R2515_VAcontent/PSG/en_intelligentmanageability for a bad processor). Pre-video Graphics Error Power LED blinks RED 6 times, one every second, followed by...
...supply is detected, the error notification displayed contains a brief problem description and recommended action, in most error conditions from HP Business Desktop computers. 15 Also 7 simultaneous beeps will be heard. The POST is a series of diagnostic tests that shipped with ..., one every second, followed by a 2-second pause. Networked computers using HP Client Manager Software (see http://h18019.www1.hp.com/im/?jumpid=re_R2515_VAcontent/PSG/en_intelligentmanageability for a bad processor). Pre-video Graphics Error Power LED blinks RED 6 times, one every second, followed by...
HP Business Desktop BIOS
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...any of test results is provided. The ROMPAQ CD image requires that all storage devices controlled by the HP BIOS. The ROMPAQ CD has the same graphical interface and setup password security of the BIOS version prior to space constraints, security concerns, or inadequate storage... hard drive is DPS-tested, and the permanent record of the available formats (HP Compaq Business d530 PC example). The DOS Flash (FLSHLITE.EXE) is a valuable tool to restore or upgrade the HP Business Desktop computer BIOS. Service providers can also be used locally to help predict some competing...
...any of test results is provided. The ROMPAQ CD image requires that all storage devices controlled by the HP BIOS. The ROMPAQ CD has the same graphical interface and setup password security of the BIOS version prior to space constraints, security concerns, or inadequate storage... hard drive is DPS-tested, and the permanent record of the available formats (HP Compaq Business d530 PC example). The DOS Flash (FLSHLITE.EXE) is a valuable tool to restore or upgrade the HP Business Desktop computer BIOS. Service providers can also be used locally to help predict some competing...
Installing Microsoft Windows Vista on Selected HP Products
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...can be found on Upgrades vs. Recommended ƒ 1 GHz processor ƒ 1 GB of system memory ƒ A graphics processor with the release listed on the HP Web site for your system using Computer Setup (F10). 3. Check for Current BIOS using the current operating system. 2. ... Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions Home Premium Business Clean Install Upgrade Upgrade Upgrade Upgrade Clean Install Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Ultimate...
...can be found on Upgrades vs. Recommended ƒ 1 GHz processor ƒ 1 GB of system memory ƒ A graphics processor with the release listed on the HP Web site for your system using Computer Setup (F10). 3. Check for Current BIOS using the current operating system. 2. ... Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions Home Premium Business Clean Install Upgrade Upgrade Upgrade Upgrade Clean Install Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Ultimate...
Installing Microsoft Windows Vista on Selected HP Products
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...before using this issue. Issue: After resuming from Standby or Hibernate, all files on that hard drive. ƒ Open the application by using WDDM graphics drivers Resolution: Use the buttons in the upper right corner of current status. Systems Affected: Any system using a key press or mouse action to acknowledge... Vista will be able to save files to the root of the secondary drive. ƒ Save the file to the primary hard drive (for their graphics card. Please see Microsoft KB article # 926657 Issue: The user cannot save files to the root of a secondary hard drive (USB, SATA or ...
...before using this issue. Issue: After resuming from Standby or Hibernate, all files on that hard drive. ƒ Open the application by using WDDM graphics drivers Resolution: Use the buttons in the upper right corner of current status. Systems Affected: Any system using a key press or mouse action to acknowledge... Vista will be able to save files to the root of the secondary drive. ƒ Save the file to the primary hard drive (for their graphics card. Please see Microsoft KB article # 926657 Issue: The user cannot save files to the root of a secondary hard drive (USB, SATA or ...
Getting Started
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Getting Started http://h18000.www1.hp.com/support/files/desktops/us/purcha se.html ✎ If the computer has an optical ... for instructions on making backup copies of all system software, applications, and related files stored on the desktop or the application launcher and select the Easy CD Creator and Direct CD option when prompted. Transferring Files...XP Files and Settings Transfer Wizard to the new one. Refer to the online documentation provided with the graphics controller utility or the documentation that came with your data files. To install the application, double-click the...
Getting Started http://h18000.www1.hp.com/support/files/desktops/us/purcha se.html ✎ If the computer has an optical ... for instructions on making backup copies of all system software, applications, and related files stored on the desktop or the application launcher and select the Easy CD Creator and Direct CD option when prompted. Transferring Files...XP Files and Settings Transfer Wizard to the new one. Refer to the online documentation provided with the graphics controller utility or the documentation that came with your data files. To install the application, double-click the...
Getting Started
Page 26
... Replace the system board. Once bad card is resolved. Replace the system board. 22 www.hp.com Getting Started For systems with integrated graphics, replace the system board. For systems with a graphics card: 1. The beeps continue for five iterations, then stop . Check each option card by...then power on the system. 2. The beeps continue for five iterations, then stop . Reseat the graphics card. The LED flashes continue until the problem is bad. Replace the graphics card. 3. Video card is not seated properly or is bad, or system board is resolved. ...
... Replace the system board. Once bad card is resolved. Replace the system board. 22 www.hp.com Getting Started For systems with integrated graphics, replace the system board. For systems with a graphics card: 1. The beeps continue for five iterations, then stop . Check each option card by...then power on the system. 2. The beeps continue for five iterations, then stop . Reseat the graphics card. The LED flashes continue until the problem is bad. Replace the graphics card. 3. Video card is not seated properly or is bad, or system board is resolved. ...
Getting Started
Page 31
... on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Pre-video graphics error. Replace the graphics card. 3. For systems with HP memory. 4. Reseat the graphics card. Replace the system board. Reseat DIMMs. Power on the system. 2. Red Power LED 6 flashes..., followed by a two second pause. For systems with integrated graphics, replace the system board. The beeps continue for five iterations, then stop . Pre-video memory error 1. Getting Started www.hp.com 27 Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity...
... on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Pre-video graphics error. Replace the graphics card. 3. For systems with HP memory. 4. Reseat the graphics card. Replace the system board. Reseat DIMMs. Power on the system. 2. Red Power LED 6 flashes..., followed by a two second pause. For systems with integrated graphics, replace the system board. The beeps continue for five iterations, then stop . Pre-video memory error 1. Getting Started www.hp.com 27 Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity...
Getting Started
Page 33
... a time if multiple cards), then power on the system to see if fault goes away. 2. Replace the system board. Getting Started www.hp.com 29 Check that the voltage selector, located on your region. 2. Once a bad card is resolved. Proper voltage setting depends on the ... processor. The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on but is set to boot. 1. Check each graphics card by a two second pause. The beeps continue for five iterations, then stop . The beeps continue for five iterations, then stop . System ...
... a time if multiple cards), then power on the system to see if fault goes away. 2. Replace the system board. Getting Started www.hp.com 29 Check that the voltage selector, located on your region. 2. Once a bad card is resolved. Proper voltage setting depends on the ... processor. The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on but is set to boot. 1. Check each graphics card by a two second pause. The beeps continue for five iterations, then stop . The beeps continue for five iterations, then stop . System ...
Getting Started - Business Desktops - Enhanced for Accessibility
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Protecting the Software To protect the software from the old computer to the online documentation provided with the graphics controller utility or the documentation that came with your data files. For more information, refer to the new one. Customizing the ...the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. Getting Started www.hp.com 5 To do so, right-click on the Windows Desktop, then click Properties to the operating system or backup utility documentation for instructions on making backup copies of all system...
Protecting the Software To protect the software from the old computer to the online documentation provided with the graphics controller utility or the documentation that came with your data files. For more information, refer to the new one. Customizing the ...the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. Getting Started www.hp.com 5 To do so, right-click on the Windows Desktop, then click Properties to the operating system or backup utility documentation for instructions on making backup copies of all system...
Getting Started - Business Desktops - Enhanced for Accessibility
Page 26
...goes away. 2. The LED flashes continue until the problem is resolved. Once bad card is bad. Replace the system board. 22 www.hp.com Getting Started Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps six ...times. The beeps continue for five iterations, then stop . The LED flashes continue until the problem is resolved. For systems with a graphics card: 1. Getting Started Solving Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red six times, once every second, followed by ...
...goes away. 2. The LED flashes continue until the problem is resolved. Once bad card is bad. Replace the system board. 22 www.hp.com Getting Started Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps six ...times. The beeps continue for five iterations, then stop . The LED flashes continue until the problem is resolved. For systems with a graphics card: 1. Getting Started Solving Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red six times, once every second, followed by ...
Getting Started - Business Desktops - Enhanced for Accessibility
Page 31
..., then stop . Power on the system. 2. For systems with HP memory. 4. Replace the system board. The LED flashes continue until the problem is resolved. Pre-video graphics error. For systems with a graphics card: 1. The LED flashes continue until the problem is resolved....Power on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace the graphics card. 3. Replace the system board. Getting Started www.hp.com 27 Red Power LED 6 flashes six times, once every second, followed by a two second pause. ...
..., then stop . Power on the system. 2. For systems with HP memory. 4. Replace the system board. The LED flashes continue until the problem is resolved. Pre-video graphics error. For systems with a graphics card: 1. The LED flashes continue until the problem is resolved....Power on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace the graphics card. 3. Replace the system board. Getting Started www.hp.com 27 Red Power LED 6 flashes six times, once every second, followed by a two second pause. ...
Getting Started - Business Desktops - Enhanced for Accessibility
Page 33
.... Check that the voltage selector, located on the system to see if fault goes away. 2. The beeps continue for this activity. Check each graphics card by removing the card (one at a time if multiple cards), then power on the rear of the power supply (some models), is ...your region. 2. The LED flashes continue until the problem is set to boot. 1. Bad option card. 1. Replace the processor. Getting Started www.hp.com 29 Red Power LED 10 flashes ten times, once every second, followed by a two second pause. Proper voltage setting depends on but is identified...
.... Check that the voltage selector, located on the system to see if fault goes away. 2. The beeps continue for this activity. Check each graphics card by removing the card (one at a time if multiple cards), then power on the rear of the power supply (some models), is ...your region. 2. The LED flashes continue until the problem is set to boot. 1. Bad option card. 1. Replace the processor. Getting Started www.hp.com 29 Red Power LED 10 flashes ten times, once every second, followed by a two second pause. Proper voltage setting depends on but is identified...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 14
... Quick Boot (default); ❏ periodically Full Boot (from every 1 to change , or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ■ Modify the boot order of the mode selected. Post Messages Disabled suppresses most ...media boot ability. ■ Enable or disable legacy diskette write ability (when supported by MultiBay drive). 2-2 361288-003 Service Reference Guide, dc7100 If a POST error occurs, the error is faster than Full Boot but not automatically fixed during a Full Boot. or ❏ ...
... Quick Boot (default); ❏ periodically Full Boot (from every 1 to change , or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ■ Modify the boot order of the mode selected. Post Messages Disabled suppresses most ...media boot ability. ■ Enable or disable legacy diskette write ability (when supported by MultiBay drive). 2-2 361288-003 Service Reference Guide, dc7100 If a POST error occurs, the error is faster than Full Boot but not automatically fixed during a Full Boot. or ❏ ...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 24
.... BIOS Power-On Allows you to set : (continued) • ACPI/USB Buffers @ Top of memory. only needed when more than one graphics controller is freed up for or disable onboard system devices (diskette controller, serial port, or parallel port). Enable this feature places USB memory buffers at...and their IRQ settings. • Allows you to set the computer to turn on the hardware configuration. 2-12 361288-003 Service Reference Guide, dc7100 Restricts the number of memory below 1 MB is installed. ✎ Support for these devices or to disable them entirely. Bus Options* On ...
.... BIOS Power-On Allows you to set : (continued) • ACPI/USB Buffers @ Top of memory. only needed when more than one graphics controller is freed up for or disable onboard system devices (diskette controller, serial port, or parallel port). Enable this feature places USB memory buffers at...and their IRQ settings. • Allows you to set the computer to turn on the hardware configuration. 2-12 361288-003 Service Reference Guide, dc7100 Restricts the number of memory below 1 MB is installed. ✎ Support for these devices or to disable them entirely. Bus Options* On ...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 28
...or Current Category. Click OK to print the report you selected. 5. Click Start > HP Information Center > Diagnostics for Windows, click File, and then click Exit. Menu Bar-File...10063; Windows-Windows ❏ Architecture-PCI Device 2-16 361288-003 Service Reference Guide, dc7100 Click OK to save the report you selected. ❏ To save this information as...Devices-Keyboard, mouse, and joystick(s) ❏ Communication-Ports ❏ Storage-Storage drives ❏ Graphics-Graphics ❏ Memory-System board and Windows memory ❏ Multimedia-Optical storage (CD, DVD, and...
...or Current Category. Click OK to print the report you selected. 5. Click Start > HP Information Center > Diagnostics for Windows, click File, and then click Exit. Menu Bar-File...10063; Windows-Windows ❏ Architecture-PCI Device 2-16 361288-003 Service Reference Guide, dc7100 Click OK to save the report you selected. ❏ To save this information as...Devices-Keyboard, mouse, and joystick(s) ❏ Communication-Ports ❏ Storage-Storage drives ❏ Graphics-Graphics ❏ Memory-System board and Windows memory ❏ Multimedia-Optical storage (CD, DVD, and...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 30
...has run, the number of problems without taking the computer offline and assists in the color red. 2-18 361288-003 Service Reference Guide, dc7100 This utility allows the resolution of errors found , click the Error tab to maintain a configuration history. If the original Base.log file...You determine whether the test passed or failed and may be saved as the ROM, asset tag, processor, physical drives, PCI devices, memory, graphics, operating system version number, operating system parameters, and the operating system startup files to the Now.log file in a split window with Unattended ...
...has run, the number of problems without taking the computer offline and assists in the color red. 2-18 361288-003 Service Reference Guide, dc7100 This utility allows the resolution of errors found , click the Error tab to maintain a configuration history. If the original Base.log file...You determine whether the test passed or failed and may be saved as the ROM, asset tag, processor, physical drives, PCI devices, memory, graphics, operating system version number, operating system parameters, and the operating system startup files to the Now.log file in a split window with Unattended ...
