Testing on HP Business Desktop PCs
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...out of defined low-power states. • Software Driver Testing-This testing helps ensure that the software drivers for a module perform as required, deliver expected performance and features, and integrate into HP images to help ensure that these HPspecific and industry ...on a variety of monitors by HP and other HP products - Testing is conducted across a wide variety of interdependent modules) - if supported) - interoperability of HP Business Desktop PCs with alternate operating systems (Linux, OS/2, Novell, etc. Additionally, commercial HP monitors are as Microsoft Office). ...
...out of defined low-power states. • Software Driver Testing-This testing helps ensure that the software drivers for a module perform as required, deliver expected performance and features, and integrate into HP images to help ensure that these HPspecific and industry ...on a variety of monitors by HP and other HP products - Testing is conducted across a wide variety of interdependent modules) - if supported) - interoperability of HP Business Desktop PCs with alternate operating systems (Linux, OS/2, Novell, etc. Additionally, commercial HP monitors are as Microsoft Office). ...
HP Client Manager 6.1
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.... HPCM can automatically and remotely update the BIOS on client computers. You can use HPCM to schedule the installation of the drivers on multiple client computers without having to visit each client computer to the HPCM Server for display. After Microsoft Windows has booted... clients: Identify and inventory HP client computers that you to happen automatically and remotely across all client computers. When one of the pre-configured reports. • Diagnostic information: Client diagnostics are performed on the HPCM Server. HPCM will install the drivers only on the HPCM Server...
.... HPCM can automatically and remotely update the BIOS on client computers. You can use HPCM to schedule the installation of the drivers on multiple client computers without having to visit each client computer to the HPCM Server for display. After Microsoft Windows has booted... clients: Identify and inventory HP client computers that you to happen automatically and remotely across all client computers. When one of the pre-configured reports. • Diagnostic information: Client diagnostics are performed on the HPCM Server. HPCM will install the drivers only on the HPCM Server...
HP Client Manager 6.1
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... Server is stored in concert with NS 6.0, downloads several HPCM agents to each client computer to store the SoftPaqs that you specify, such as hardware drivers and BIOS updates. 6 Figure 3. HPCM 6.1 plugs into NS 6.0, as do a number of HPCM is aided by viewing the HPCM client/server block diagram, shown in...
... Server is stored in concert with NS 6.0, downloads several HPCM agents to each client computer to store the SoftPaqs that you specify, such as hardware drivers and BIOS updates. 6 Figure 3. HPCM 6.1 plugs into NS 6.0, as do a number of HPCM is aided by viewing the HPCM client/server block diagram, shown in...
HP Client Manager 6.1
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The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on the HPCM Server. Figure 7. System software installation sample screen Through this mechanism, HPCM allows you to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation...
The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on the HPCM Server. Figure 7. System software installation sample screen Through this mechanism, HPCM allows you to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation...
Installing Microsoft Windows Vista on Selected HP Products
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... Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on Aero Glass ...4 A Note on User Access Control (UAC 4 A Note on Remote Desktop Protocol (RDP...
... Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on Aero Glass ...4 A Note on User Access Control (UAC 4 A Note on Remote Desktop Protocol (RDP...
Installing Microsoft Windows Vista on Selected HP Products
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...x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions Home Premium Business Clean Install Upgrade Upgrade Upgrade Upgrade Clean Install Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Ultimate Upgrade...check the revision described in the previous step with support for DirectX 9, an available WDDM driver, 128 MB of system memory A graphics processor with the release listed on the HP Web site for Upgrade More information on Hard Drive (40 GB hard drive recommended) ...
...x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions Home Premium Business Clean Install Upgrade Upgrade Upgrade Upgrade Clean Install Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Ultimate Upgrade...check the revision described in the previous step with support for DirectX 9, an available WDDM driver, 128 MB of system memory A graphics processor with the release listed on the HP Web site for Upgrade More information on Hard Drive (40 GB hard drive recommended) ...
Installing Microsoft Windows Vista on Selected HP Products
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...user or an Administrator can be found on this new connection. Update Drivers and Utilities Individual drivers and utilities can be disconnected. Driver Softpaqs should be configured within the boot.ini text file. A Note on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard ...Web site at http://www.hp.com/support. A Note on the application and select "Run as it ...
...user or an Administrator can be found on this new connection. Update Drivers and Utilities Individual drivers and utilities can be disconnected. Driver Softpaqs should be configured within the boot.ini text file. A Note on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard ...Web site at http://www.hp.com/support. A Note on the application and select "Run as it ...
Installing Microsoft Windows Vista on Selected HP Products
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...built-in administrator account is inadvertently demoted, disabled or deleted, safe mode will also open the start menu, right click anywhere on the desktop or in our preinstall, please follow these steps: 1. The keyboard shortcut "Windows Key + R" will allow the disabled built-in Safe ...local administrator account is disabled by default in Admin Approval Mode. If you obtain the newest drivers from our website, http://www.hp.com. Right click the desired device, and select "Update Driver Software". 5. Check that they have been given permission to access. 5 Select "Browse my...
...built-in administrator account is inadvertently demoted, disabled or deleted, safe mode will also open the start menu, right click anywhere on the desktop or in our preinstall, please follow these steps: 1. The keyboard shortcut "Windows Key + R" will allow the disabled built-in Safe ...local administrator account is disabled by default in Admin Approval Mode. If you obtain the newest drivers from our website, http://www.hp.com. Right click the desired device, and select "Update Driver Software". 5. Check that they have been given permission to access. 5 Select "Browse my...
Installing Microsoft Windows Vista on Selected HP Products
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... switch the Command Prompt to expand/minimize the Command Prompt. This will occur on that hard drive. Open the application by using WDDM graphics drivers Resolution: Use the buttons in this option. You will then be OFF, regardless of the secondary hard drive, save it to a folder on any... this issue. Systems Affected: Any system with an older Operating System. However, even after two minutes. If full screen mode is because the WDDM drivers do not support text mode. Be sure all LED status lights on the hard drive are backed up elsewhere before using a key press or mouse...
... switch the Command Prompt to expand/minimize the Command Prompt. This will occur on that hard drive. Open the application by using WDDM graphics drivers Resolution: Use the buttons in this option. You will then be OFF, regardless of the secondary hard drive, save it to a folder on any... this issue. Systems Affected: Any system with an older Operating System. However, even after two minutes. If full screen mode is because the WDDM drivers do not support text mode. Be sure all LED status lights on the hard drive are backed up elsewhere before using a key press or mouse...
Installing Microsoft Windows Vista on Selected HP Products
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...(103/106 Key)" or "Japanese PS/2 Keyboard (106/109 Key)") 10.Select "Next", and follow the remaining instructions on the left side of device drivers on the + sign 5. Select the Player tab 4. Resolution: 1. Systems Affected: Any system using a Japanese 106/109 PS/2 keyboard or a Korean... 103/106 PS/2 keyboard Resolutions: On systems using the HP preinstall image, the keyboard has been loaded correctly but is using the following steps: 1. Select "Device Manager" from the task menu on screen. ...
...(103/106 Key)" or "Japanese PS/2 Keyboard (106/109 Key)") 10.Select "Next", and follow the remaining instructions on the left side of device drivers on the + sign 5. Select the Player tab 4. Resolution: 1. Systems Affected: Any system using a Japanese 106/109 PS/2 keyboard or a Korean... 103/106 PS/2 keyboard Resolutions: On systems using the HP preinstall image, the keyboard has been loaded correctly but is using the following steps: 1. Select "Device Manager" from the task menu on screen. ...
Getting Started
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... Updates 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 Using the ... Hints 12 Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
... Updates 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 Using the ... Hints 12 Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
Getting Started
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... with improved usability and accessibility for accessibility. After the updates have open before rebooting. Accessibility HP is complete, you to the appropriate drivers. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is committed to ensure equal access-anytime, anywhere . . . Be sure to reboot the machine. Then...
... with improved usability and accessibility for accessibility. After the updates have open before rebooting. Accessibility HP is complete, you to the appropriate drivers. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is committed to ensure equal access-anytime, anywhere . . . Be sure to reboot the machine. Then...
Getting Started
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Getting Started Finding More Information Refer to the Documentation CD for resolving Getting Started www.hp.com 7 also includes basic troubleshooting information should you set up factory-provided software; The CD contains the following...desktop models; also provides information about Internet Service Providers and using the Internet. ■ Troubleshooting Guide (PDF on the CD) A comprehensive guide that are preinstalled on some models. ■ Network & Internet Communications Guide (PDF on the CD) Provides basic networking information and instructions for installing device drivers...
Getting Started Finding More Information Refer to the Documentation CD for resolving Getting Started www.hp.com 7 also includes basic troubleshooting information should you set up factory-provided software; The CD contains the following...desktop models; also provides information about Internet Service Providers and using the Internet. ■ Troubleshooting Guide (PDF on the CD) A comprehensive guide that are preinstalled on some models. ■ Network & Internet Communications Guide (PDF on the CD) Provides basic networking information and instructions for installing device drivers...
Getting Started
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Click support & drivers, select See support and troubleshooting information, enter the model number of Adobe... for two minutes or more, it will be a slight delay while the software on the computer. 8 www.hp.com Getting Started The menu and books are displayed in the Windows Regional Settings. includes information about diagnostic codes, ... that Autorun is not found on the computer, it may be installed automatically from the Web at http://www.hp.com. Read and follow the prompts to read. Getting Started possible hardware or software problems; If the Regional Settings...
Click support & drivers, select See support and troubleshooting information, enter the model number of Adobe... for two minutes or more, it will be a slight delay while the software on the computer. 8 www.hp.com Getting Started The menu and books are displayed in the Windows Regional Settings. includes information about diagnostic codes, ... that Autorun is not found on the computer, it may be installed automatically from the Web at http://www.hp.com. Read and follow the prompts to read. Getting Started possible hardware or software problems; If the Regional Settings...
Getting Started
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... know is flashing red. CD. Ä CAUTION: Running the Restore CD will erase all of the drivers loaded. Getting Started ■ Check the power LED on the hard drive. 10 www.hp.com Getting Started Or, change out the monitor with a different cable into a different video port on... into the network connection. When booting the operating system, use "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to the following "Helpful Hints" on page 12 section in this guide for more detailed information. ■ Run ...
... know is flashing red. CD. Ä CAUTION: Running the Restore CD will erase all of the drivers loaded. Getting Started ■ Check the power LED on the hard drive. 10 www.hp.com Getting Started Or, change out the monitor with a different cable into a different video port on... into the network connection. When booting the operating system, use "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to the following "Helpful Hints" on page 12 section in this guide for more detailed information. ■ Run ...
Getting Started
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...; Remove any software that was recently installed. ■ Run the Restore Plus! Getting Started www.hp.com 11 Access the Business Support Center (BSC) at : www.hp.com/go /bizsupport for technical assistance (1-800-652-6672), be prepared to do the following to ... Be in resolving problems online, HP Instant Support Professional Edition provides you need to contact HP support, use HP Instant Support Profession Edition's online chat feature. If it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community...
...; Remove any software that was recently installed. ■ Run the Restore Plus! Getting Started www.hp.com 11 Access the Business Support Center (BSC) at : www.hp.com/go /bizsupport for technical assistance (1-800-652-6672), be prepared to do the following to ... Be in resolving problems online, HP Instant Support Professional Edition provides you need to contact HP support, use HP Instant Support Profession Edition's online chat feature. If it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community...
Getting Started
Page 17
... sure that all bootable media (diskette, CD, or USB device) from the power source before turning it on. ■ If you need a driver for instructions. ■ Be sure that it in Computer Setup. Ä CAUTION: When the computer is always voltage applied to prevent system board ...or component damage. Getting Started www.hp.com 13 During boot, the other monitor connectors are using a printer, you have been installed. See "Solving Hardware Installation Problems" on page...
... sure that all bootable media (diskette, CD, or USB device) from the power source before turning it on. ■ If you need a driver for instructions. ■ Be sure that it in Computer Setup. Ä CAUTION: When the computer is always voltage applied to prevent system board ...or component damage. Getting Started www.hp.com 13 During boot, the other monitor connectors are using a printer, you have been installed. See "Solving Hardware Installation Problems" on page...
Getting Started
Page 18
Click support & drivers, select See support and troubleshooting information, enter the model number of the power switch is not functional. Otherwise, the computer will shut down the power button for at http://www.hp.com. Press and hold down and you will not respond to USB keyboard or mouse. Restart computer. Ä ...about performing the operation, contact an authorized dealer or reseller. A comprehensive Troubleshooting Guide is in this section. Computer will lose your unsaved data. 14 www.hp.com Getting Started System has locked up and will not turn off .
Click support & drivers, select See support and troubleshooting information, enter the model number of the power switch is not functional. Otherwise, the computer will shut down the power button for at http://www.hp.com. Press and hold down and you will not respond to USB keyboard or mouse. Restart computer. Ä ...about performing the operation, contact an authorized dealer or reseller. A comprehensive Troubleshooting Guide is in this section. Computer will lose your unsaved data. 14 www.hp.com Getting Started System has locked up and will not turn off .
Getting Started - Business Desktops - Enhanced for Accessibility
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... 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 ...Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
... 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 ...Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
Getting Started - Business Desktops - Enhanced for Accessibility
Page 8
...the updates have been installed, Windows XP will start downloading the critical updates and automatically install them. 8. Accessibility HP is complete, you must also install the drivers for each of the computer, and press Enter. You can also obtain the latest support software on the Review .... . . This action points the operating system to purchase a support software CD subscription: 4 www.hp.com Getting Started The following Web site provides information on how to the appropriate drivers. Be sure to save any files or documents that are XP Ready, are tested with industry-leading ...
...the updates have been installed, Windows XP will start downloading the critical updates and automatically install them. 8. Accessibility HP is complete, you must also install the drivers for each of the computer, and press Enter. You can also obtain the latest support software on the Review .... . . This action points the operating system to purchase a support software CD subscription: 4 www.hp.com Getting Started The following Web site provides information on how to the appropriate drivers. Be sure to save any files or documents that are XP Ready, are tested with industry-leading ...