Installing Microsoft Windows Vista on Selected HP Products
Page 4
... compatible versions before upgrading to beginning a Vista upgrade or install. A Note on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. This is now given the option to attempt to refuse this feature can logon.../features/foreveryone/performance.mspx A Note on User Access Control (UAC) User Access Control (UAC) is enabled. A Note on Aero Glass Some video cards do this may result in Windows Vista. More information on Microsoft's Vista webpage. In addition, some cases, you will list all known compatibility ...
... compatible versions before upgrading to beginning a Vista upgrade or install. A Note on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. This is now given the option to attempt to refuse this feature can logon.../features/foreveryone/performance.mspx A Note on User Access Control (UAC) User Access Control (UAC) is enabled. A Note on Aero Glass Some video cards do this may result in Windows Vista. More information on Microsoft's Vista webpage. In addition, some cases, you will list all known compatibility ...
Getting Started
Page 26
Video card is not seated properly or is bad, or system board is resolved. Reseat the graphics card. Power on the system to see if fault goes away. 2. For systems with a graphics card: 1. Replace the system board. The beeps continue for five iterations, then stop . Replace the system board. 22 www.hp....com Getting Started Power LED flashes Red ten times, once every second, followed by removing the cards one at time (if multiple cards), then power on the system. 2. Replace the graphics card. 3. The LED flashes continue until...
Video card is not seated properly or is bad, or system board is resolved. Reseat the graphics card. Power on the system to see if fault goes away. 2. For systems with a graphics card: 1. Replace the system board. The beeps continue for five iterations, then stop . Replace the system board. 22 www.hp....com Getting Started Power LED flashes Red ten times, once every second, followed by removing the cards one at time (if multiple cards), then power on the system. 2. Replace the graphics card. 3. The LED flashes continue until...
Getting Started
Page 31
... Replace the system board. For systems with a graphics card: 1. Getting Started www.hp.com 27 Pre-video memory error 1. The LED flashes continue until the problem is resolved. Reseat the graphics card. Getting Started Diagnostic Front Panel LEDs and Audible Codes ... the system board. The beeps continue for five iterations, then stop . Replace the graphics card. 3. The LED flashes continue until the problem is resolved. Replace third-party memory with HP memory. 4. Pre-video graphics error. The beeps continue for five iterations, then stop .
... Replace the system board. For systems with a graphics card: 1. Getting Started www.hp.com 27 Pre-video memory error 1. The LED flashes continue until the problem is resolved. Reseat the graphics card. Getting Started Diagnostic Front Panel LEDs and Audible Codes ... the system board. The beeps continue for five iterations, then stop . Replace the graphics card. 3. The LED flashes continue until the problem is resolved. Replace third-party memory with HP memory. 4. Pre-video graphics error. The beeps continue for five iterations, then stop .
Getting Started - Business Desktops - Enhanced for Accessibility
Page 26
...until the problem is resolved. Replace the system board. 22 www.hp.com Getting Started Power on the system to see if fault goes away. 2. Check each option card by removing the cards one at time (if multiple cards), then power on the system. 2. Getting Started Solving Hardware ...every second, followed by a two second pause, and the computer beeps six times. Video card is not seated properly or is bad, or system board is identified, remove and replace bad option card. 3. Once bad card is bad. The beeps continue for five iterations, then stop . For systems with...
...until the problem is resolved. Replace the system board. 22 www.hp.com Getting Started Power on the system to see if fault goes away. 2. Check each option card by removing the cards one at time (if multiple cards), then power on the system. 2. Getting Started Solving Hardware ...every second, followed by a two second pause, and the computer beeps six times. Video card is not seated properly or is bad, or system board is identified, remove and replace bad option card. 3. Once bad card is bad. The beeps continue for five iterations, then stop . For systems with...
Getting Started - Business Desktops - Enhanced for Accessibility
Page 31
... error. Power on the system. 2. Reseat DIMMs. Power on the system. 2. Replace third-party memory with a graphics card: 1. For systems with HP memory. 4. Pre-video memory error 1. Reseat the graphics card. Getting Started www.hp.com 27 Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED...
... error. Power on the system. 2. Reseat DIMMs. Power on the system. 2. Replace third-party memory with a graphics card: 1. For systems with HP memory. 4. Pre-video memory error 1. Reseat the graphics card. Getting Started www.hp.com 27 Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 25
... Hidden." PCI VGA Configuration Displayed only if there are multiple PCI video adapters in S5. • Processor cache (enable/disable). • Unique Sleep State Blink Patterns. Service Reference Guide, dc7100 361288-003 2-13 Setup Utilities and Diagnostics Features Heading Option Description ... Num Lock state at the same time (available on select models only). ✎ Inserting a PCI or PCI Express video card automatically disables Integrated Video. It does not affect operation of the network connection while the computer is on. • If a network connection is ...
... Hidden." PCI VGA Configuration Displayed only if there are multiple PCI video adapters in S5. • Processor cache (enable/disable). • Unique Sleep State Blink Patterns. Service Reference Guide, dc7100 361288-003 2-13 Setup Utilities and Diagnostics Features Heading Option Description ... Num Lock state at the same time (available on select models only). ✎ Inserting a PCI or PCI Express video card automatically disables Integrated Video. It does not affect operation of the network connection while the computer is on. • If a network connection is ...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 240
Reseat the processor. C-8 361288-003 Service Reference Guide, dc7100 Red Power LED flashes four times, once every second, followed by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards). Beeps stop after the fifth iteration but the LED continues to ensure ...continues to isolate the faulty module. Beeps stop after the fifth iteration but the LED continues to see that is overloaded). Pre-video memory error. Power on the system. Replace the device that the processor is seated into the connector on the system. Replace ...
Reseat the processor. C-8 361288-003 Service Reference Guide, dc7100 Red Power LED flashes four times, once every second, followed by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards). Beeps stop after the fifth iteration but the LED continues to ensure ...continues to isolate the faulty module. Beeps stop after the fifth iteration but the LED continues to see that is overloaded). Pre-video memory error. Power on the system. Replace the device that the processor is seated into the connector on the system. Replace ...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 241
...using a ROMPaq diskette. Beeps stop after the fifth iteration but the LED continues to video). Power on the Documentation CD. Replace the system board. See the "ROM Flash" section of the Desktop Management Guide on the system. Red Power LED flashes eight times, once every second,... followed by a two second pause. Replace the system board. Service Reference Guide, dc7100 361288-003 C-9 Replace the graphics card. Invalid ROM based on bad checksum....
...using a ROMPaq diskette. Beeps stop after the fifth iteration but the LED continues to video). Power on the Documentation CD. Replace the system board. See the "ROM Flash" section of the Desktop Management Guide on the system. Red Power LED flashes eight times, once every second,... followed by a two second pause. Replace the system board. Service Reference Guide, dc7100 361288-003 C-9 Replace the graphics card. Invalid ROM based on bad checksum....
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 253
...1. Reflash the ROM using a ROMPaq diskette. 2. If the computer system has both an integrated graphics connector and a graphics expansion card connector, plug the monitor cable into the wrong connector. Restart the computer and press F8 during startup when you will lose any ... data. Otherwise, the computer will not sync at the resolution chosen. Service Reference Guide, dc7100 361288-003 D-11 Solving Display Problems Problem Cause Solution Blank screen (no video). Screen blanking utility installed or energy saver features enabled. Use the sliding control to the ...
...1. Reflash the ROM using a ROMPaq diskette. 2. If the computer system has both an integrated graphics connector and a graphics expansion card connector, plug the monitor cable into the wrong connector. Restart the computer and press F8 during startup when you will lose any ... data. Otherwise, the computer will not sync at the resolution chosen. Service Reference Guide, dc7100 361288-003 D-11 Solving Display Problems Problem Cause Solution Blank screen (no video). Screen blanking utility installed or energy saver features enabled. Use the sliding control to the ...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 254
...times, once every second, followed by a two second pause, and the computer beeps five times. For systems with HP memory. 4. Reseat the graphics card. 2. Adjust the monitor brightness and contrast controls. Check that the graphics cable is resolved. Replace DIMMs one at a...the system board. Pre-video graphics error. Replace the system board. Disable monitor energy saver feature. Reseat DIMMs. Power on checksum. 1. Replace third-party memory with a graphics card: 1. Cables are not set . D-12 361288-003 Service Reference Guide, dc7100 Beeps continue for five ...
...times, once every second, followed by a two second pause, and the computer beeps five times. For systems with HP memory. 4. Reseat the graphics card. 2. Adjust the monitor brightness and contrast controls. Check that the graphics cable is resolved. Replace DIMMs one at a...the system board. Pre-video graphics error. Replace the system board. Disable monitor energy saver feature. Reseat DIMMs. Power on checksum. 1. Replace third-party memory with a graphics card: 1. Cables are not set . D-12 361288-003 Service Reference Guide, dc7100 Beeps continue for five ...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 263
...which the LED flashes will continue until the problem is resolved. Bad option card. Beeps continue for five iterations after which the LED flashes will continue until the problem is resolved Video card is not seated properly or is bad, or system board is resolved. ... remove and replace bad option card. 3. For systems with HP memory. 4. For systems with integrated graphics, replace the system board. 1. Beeps continue for five iterations after which the LED flashes will continue until the problem is bad. Service Reference Guide, dc7100 361288-003 D-21 Solving Hardware ...
...which the LED flashes will continue until the problem is resolved. Bad option card. Beeps continue for five iterations after which the LED flashes will continue until the problem is resolved Video card is not seated properly or is bad, or system board is resolved. ... remove and replace bad option card. 3. For systems with HP memory. 4. For systems with integrated graphics, replace the system board. 1. Beeps continue for five iterations after which the LED flashes will continue until the problem is bad. Service Reference Guide, dc7100 361288-003 D-21 Solving Hardware ...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 273
...video memory 1. Open the hood and ensure the 4-wire power supply cable is present. 2. error. 2. Red Power LED flashes six times, once every second, followed by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards). Power on the system. Service Reference Guide, dc7100... the connector on the system. Red Power LED flashes five times, once every second, followed by a two second pause. For systems with HP memory. 4. Processor not installed (not an indicator of bad processor). 1. Red Power LED flashes four times, once every second, followed by...
...video memory 1. Open the hood and ensure the 4-wire power supply cable is present. 2. error. 2. Red Power LED flashes six times, once every second, followed by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards). Power on the system. Service Reference Guide, dc7100... the connector on the system. Red Power LED flashes five times, once every second, followed by a two second pause. For systems with HP memory. 4. Processor not installed (not an indicator of bad processor). 1. Red Power LED flashes four times, once every second, followed by...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 274
...Proper voltage setting depends on the system to video). Replace the system board. Beeps stop after fifth iteration but LEDs continue until problem is set to located on the Documentation CD. 2. D-32 361288-003 Service Reference Guide, dc7100 Diagnostic Front Panel LEDs and Audible Codes (Continued... after fifth iteration but is resolved. 10 Bad option card. 1. Beeps stop after fifth iteration but LEDs continue until problem is unable to the appropriate voltage. See the "ROM Flash" section of the Desktop Management Guide on the rear of the power boot. Red...
...Proper voltage setting depends on the system to video). Replace the system board. Beeps stop after fifth iteration but LEDs continue until problem is set to located on the Documentation CD. 2. D-32 361288-003 Service Reference Guide, dc7100 Diagnostic Front Panel LEDs and Audible Codes (Continued... after fifth iteration but is resolved. 10 Bad option card. 1. Beeps stop after fifth iteration but LEDs continue until problem is unable to the appropriate voltage. See the "ROM Flash" section of the Desktop Management Guide on the rear of the power boot. Red...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 277
... J53 J54 J55 J65 J66 J67 J68 Component Battery socket/Battery LED - 5V_Aux(on most, but not all, HP system and riser boards. E System Board and Riser Card Reference Designators These reference designators are used on )/PS_ON(off) Health-LED UID LED Power LED Hard drive activity... port Double-stacked parallel port, Top = Port B, Bottom = Port A Parallel port over single Serial Port Parallel port over Serial Port and Video Port Parallel port over dual VGA ports DVI connector Keyboard connector, PS/2(Closest to power supply) Mouse connector, PS/2 Double-stacked mouse/keyboard connector...
... J53 J54 J55 J65 J66 J67 J68 Component Battery socket/Battery LED - 5V_Aux(on most, but not all, HP system and riser boards. E System Board and Riser Card Reference Designators These reference designators are used on )/PS_ON(off) Health-LED UID LED Power LED Hard drive activity... port Double-stacked parallel port, Top = Port B, Bottom = Port A Parallel port over single Serial Port Parallel port over Serial Port and Video Port Parallel port over dual VGA ports DVI connector Keyboard connector, PS/2(Closest to power supply) Mouse connector, PS/2 Double-stacked mouse/keyboard connector...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 278
... L5 P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P15 P16 P20 P21 P22 P23 P24 P25 P26 Component (Continued) Video connector, VGA Primary single USB connector Secondary single USB port Microphone jack Line-in jack Line-out jack Headphone jack Volume control Double-stacked headphone... USB, Top = Port 4, Bottom = Port 3 Triple-stacked audio jack (line in, line out/headphone, microphone) Security board connector for daughter card PCI slots on riser card PCI express slots on riser card Clear password header/jumper USB front port choke (1st) USB rear port choke (1st) USB rear port choke (2nd) USB rear...
... L5 P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P15 P16 P20 P21 P22 P23 P24 P25 P26 Component (Continued) Video connector, VGA Primary single USB connector Secondary single USB port Microphone jack Line-in jack Line-out jack Headphone jack Volume control Double-stacked headphone... USB, Top = Port 4, Bottom = Port 3 Triple-stacked audio jack (line in, line out/headphone, microphone) Security board connector for daughter card PCI slots on riser card PCI express slots on riser card Clear password header/jumper USB front port choke (1st) USB rear port choke (1st) USB rear port choke (2nd) USB rear...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 287
... card guide CMT removal and replacement 6-19 expansion card retainer SFF removal and replacement 7-18 expansion card ...for Windows 2-16 microphone pin assignments A-3 monitor blank screen D-11 blurry video D-12 checking connections D-1 cleaning 5-7 dim characters D-12 pin assignments ... O optical drive CMT removal and replacement 6-24 Service Reference Guide, dc7100 361288-003 Index-3 See software I /O device CMT removal and replacement ...22 hood sensor CMT removal and replacement 6-3 SFF removal and replacement 7-4 HP software. See infrared (IR) transceiver J jumper settings D-8 K keyboard...
... card guide CMT removal and replacement 6-19 expansion card retainer SFF removal and replacement 7-18 expansion card ...for Windows 2-16 microphone pin assignments A-3 monitor blank screen D-11 blurry video D-12 checking connections D-1 cleaning 5-7 dim characters D-12 pin assignments ... O optical drive CMT removal and replacement 6-24 Service Reference Guide, dc7100 361288-003 Index-3 See software I /O device CMT removal and replacement ...22 hood sensor CMT removal and replacement 6-3 SFF removal and replacement 7-4 HP software. See infrared (IR) transceiver J jumper settings D-8 K keyboard...
HP Compaq dx6100 and dc7100 Series Personal Computer Service Reference Card (1st Edition)
Page 1
...other ), disk (treated as the computer starts, a restart will sound one time boot override to legacy diskettes. Service Reference Card HP Compaq dx6100 and dc7100 Series Personal Computers © 2004 Hewlett-Packard Development Company, L.P. Computer Setup Menu Heading File Storage Option / Description System ... by BIOS should usually not be included or excluded. Fields are trademarks or registered trademarks of VGA controller (if multiple PCI video controllers are : Automatic, Bit-Shift, LBA Assisted, User, and None. Allows execution of self-tests on APIC systems)...
...other ), disk (treated as the computer starts, a restart will sound one time boot override to legacy diskettes. Service Reference Card HP Compaq dx6100 and dc7100 Series Personal Computers © 2004 Hewlett-Packard Development Company, L.P. Computer Setup Menu Heading File Storage Option / Description System ... by BIOS should usually not be included or excluded. Fields are trademarks or registered trademarks of VGA controller (if multiple PCI video controllers are : Automatic, Bit-Shift, LBA Assisted, User, and None. Allows execution of self-tests on APIC systems)...
Troubleshooting Guide
Page 47
Review the documentation that came with HP memory. 4. Replace the system board. Troubleshooting Guide www.hp.com 2-31 Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. Observe the beeps and LED... contact Customer Support. Reseat DIMMs. Power on the front of the computer. Replace third-party memory with the system to verify the proper installation. 2. Video card is not seated properly or is bad, or system board is bad. 1. For systems with integrated graphics, replace the system board. Replace the graphics...
Review the documentation that came with HP memory. 4. Replace the system board. Troubleshooting Guide www.hp.com 2-31 Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. 1. Observe the beeps and LED... contact Customer Support. Reseat DIMMs. Power on the front of the computer. Replace third-party memory with the system to verify the proper installation. 2. Video card is not seated properly or is bad, or system board is bad. 1. For systems with integrated graphics, replace the system board. Replace the graphics...
Computer Setup (F10) Utility Guide
Page 27
This space is on select models only). ✎ Inserting a PCI or PCI Express video card automatically disables Integrated Video. Computer Setup (F10) Utility Guide www.hp.com 23 This F10 option will be to a PXE server. The default will allow the unit to boot through the network ...to have the NIC option ROM enabled. ✎ Support for additional PCI cards which may vary depending on ...
This space is on select models only). ✎ Inserting a PCI or PCI Express video card automatically disables Integrated Video. Computer Setup (F10) Utility Guide www.hp.com 23 This F10 option will be to a PXE server. The default will allow the unit to boot through the network ...to have the NIC option ROM enabled. ✎ Support for additional PCI cards which may vary depending on ...
Troubleshooting Guide
Page 48
...two second pause, and the computer beeps five times. Power on the system. 2. Troubleshooting Guide www.hp.com 2-33 Review the documentation that came with a graphics card: 1. Power LED flashes Red five times, once every second, followed by a two second pause,... HP memory. 4. Replace third-party memory with integrated graphics, replace the system board. Troubleshooting Without Diagnostics Solving Hardware Installation Problems (Continued) Problem Cause Solution Computer will not start. See Appendix A, "POST Error Messages" to isolate the faulty module. 3. Video card is...
...two second pause, and the computer beeps five times. Power on the system. 2. Troubleshooting Guide www.hp.com 2-33 Review the documentation that came with a graphics card: 1. Power LED flashes Red five times, once every second, followed by a two second pause,... HP memory. 4. Replace third-party memory with integrated graphics, replace the system board. Troubleshooting Without Diagnostics Solving Hardware Installation Problems (Continued) Problem Cause Solution Computer will not start. See Appendix A, "POST Error Messages" to isolate the faulty module. 3. Video card is...