Service Manual
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.... 3 Lift the interlock switch flag (callout 1) to the printer service menu, see the printer or MFP service manual. Service mode-multifunction finisher Service-mode configuration 1 Turn off the printer or MFP and unplug the Jet-Link connector. 2 Remove the back cover of the multifunction finisher. While in the service menu, you can only be opened by using the...
.... 3 Lift the interlock switch flag (callout 1) to the printer service menu, see the printer or MFP service manual. Service mode-multifunction finisher Service-mode configuration 1 Turn off the printer or MFP and unplug the Jet-Link connector. 2 Remove the back cover of the multifunction finisher. While in the service menu, you can only be opened by using the...
Service Manual
Page 243
... end user about the 8-bin mailbox power-on when service mode is on status and the attachment and alignment to the printer or MFP. ● Service LEDs (callout 2). You need a small, flatblade screwdriver for the paper-path test. 1 Manually feed letter or A4 media one sheet at a time... side cover, show additional technical information to decode the 8-bin mailbox status. 1 2 CAUTION Note ENWW Service-mode operation Perform the following steps to the face-up with a green color. The media passes across the flipper assembly, and the sheet is turned off before performing this test. ...
... end user about the 8-bin mailbox power-on when service mode is on status and the attachment and alignment to the printer or MFP. ● Service LEDs (callout 2). You need a small, flatblade screwdriver for the paper-path test. 1 Manually feed letter or A4 media one sheet at a time... side cover, show additional technical information to decode the 8-bin mailbox status. 1 2 CAUTION Note ENWW Service-mode operation Perform the following steps to the face-up with a green color. The media passes across the flipper assembly, and the sheet is turned off before performing this test. ...
Service Manual
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Color/state Off Green/solid Green/blinking Amber/blinking Amber/solid Description The output device is in normal state, with tray configuration. The output device is severe, the device will not operate anymore. The output device is operating normally. Service is detached from the printer or MFP. The output device is experiencing a media jam... troubleshoot problems with no malfunctions, jams, or operator errors. Use the following table to amber/blinking. To conduct a paper-path test, see the printer or MFP service manual.
Color/state Off Green/solid Green/blinking Amber/blinking Amber/solid Description The output device is in normal state, with tray configuration. The output device is severe, the device will not operate anymore. The output device is operating normally. Service is detached from the printer or MFP. The output device is experiencing a media jam... troubleshoot problems with no malfunctions, jams, or operator errors. Use the following table to amber/blinking. To conduct a paper-path test, see the printer or MFP service manual.
Service Manual
Page 4
... is used to refer to understand the context of the HP color LaserJet 9500mfp. For MFP models, you also need the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/ 9050mfp/9500mfp (PN C844990955) and the 2,000-sheet Side Input Tray Service Manual (PN Q1891-90901) for the HP color LaserJet 9500 Series printer and the print engine portion of the term...
... is used to refer to understand the context of the HP color LaserJet 9500mfp. For MFP models, you also need the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/ 9050mfp/9500mfp (PN C844990955) and the 2,000-sheet Side Input Tray Service Manual (PN Q1891-90901) for the HP color LaserJet 9500 Series printer and the print engine portion of the term...
Service Manual
Page 24
... print server, and a duplexer (for the HP color LaserJet 9500 Series printer and the print engine portion of five finishing devices, an HP Jetdirect print server, and a duplexer (for complete MFP service information. This manual is used to refer to service the HP color LaserJet 9500mfp print engine only. HP Color LaserJet 9500n printer (C8546A) The HP color LaserJet 9500n printer comes standard with a 512-MB RAM DIMM...
... print server, and a duplexer (for the HP color LaserJet 9500 Series printer and the print engine portion of five finishing devices, an HP Jetdirect print server, and a duplexer (for complete MFP service information. This manual is used to refer to service the HP color LaserJet 9500mfp print engine only. HP Color LaserJet 9500n printer (C8546A) The HP color LaserJet 9500n printer comes standard with a 512-MB RAM DIMM...
Service Manual
Page 26
... to top output tray z The MFP control panel has different features. See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/9500mfp for information about the control panel configuration. z The MFP formatter differs from those on the MFP. Features of the HP Color LaserJet 9500mfp The HP color LaserJet 9500 Series printer and the HP color LaserJet 9500mfp share most of the same...
... to top output tray z The MFP control panel has different features. See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/9500mfp for information about the control panel configuration. z The MFP formatter differs from those on the MFP. Features of the HP Color LaserJet 9500mfp The HP color LaserJet 9500 Series printer and the HP color LaserJet 9500mfp share most of the same...
Service Manual
Page 27
...for the printer Note Note Identification See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for information that is alphanumeric, such as C8547A. For the HP color LaserJet 9500 Series printer, a user-accessible label is...number Sample identification label Manufacture date Specifications See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for information that is specific to the MFP version. ENWW Table 2. The identification label also contains...
...for the printer Note Note Identification See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for information that is alphanumeric, such as C8547A. For the HP color LaserJet 9500 Series printer, a user-accessible label is...number Sample identification label Manufacture date Specifications See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for information that is specific to the MFP version. ENWW Table 2. The identification label also contains...
Service Manual
Page 34
...MFP version. Space requirements Note Note See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for information that is available to unpack the printer and to roll the product off of the shipping pallet. The in-box weight of the HP color LaserJet... The shipping box that contains the HP color LaserJet 9500 series printer is required to accept delivery of the HP color LaserJet 9500hdn is 198 kg (436 lb).The customer must locate a door or receiving area that contains the HP color LaserJet 9500hdn is large enough to remove ...
...MFP version. Space requirements Note Note See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for information that is available to unpack the printer and to roll the product off of the shipping pallet. The in-box weight of the HP color LaserJet... The shipping box that contains the HP color LaserJet 9500 series printer is required to accept delivery of the HP color LaserJet 9500hdn is 198 kg (436 lb).The customer must locate a door or receiving area that contains the HP color LaserJet 9500hdn is large enough to remove ...
Service Manual
Page 38
...z Set up and install the finishing device (for the 9500hdn model only). The initial printer setup includes the following items: z HP color LaserJet 9500 series printer z One power cord z Control panel overlay z Consumables box • Four print cartridges • Four image drums ... (includes the HP color LaserJet 9500 User Reference Guide) z Start guide The finishing device is delivered with the finishing device. Printer setup Note Note See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for information about the MFP.
...z Set up and install the finishing device (for the 9500hdn model only). The initial printer setup includes the following items: z HP color LaserJet 9500 series printer z One power cord z Control panel overlay z Consumables box • Four print cartridges • Four image drums ... (includes the HP color LaserJet 9500 User Reference Guide) z Start guide The finishing device is delivered with the finishing device. Printer setup Note Note See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for information about the MFP.
Service Manual
Page 62
... four lines of text, supplies-status indicators, and printer animations. See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for information about the MFP control panel. four navigation buttons; a CANCEL JOB button; and a graphical display...clears a numeric value. z Backs up to its previous value. 60 3 Product configuration ENWW a numeric keypad; a PAUSE/RESUME button; HP color LaserJet 9500 Series printer control panel features Feature or key Function (Select) (Back) (Up) (Down) (CLEAR) z Opens the main menu. ...
... four lines of text, supplies-status indicators, and printer animations. See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for information about the MFP control panel. four navigation buttons; a CANCEL JOB button; and a graphical display...clears a numeric value. z Backs up to its previous value. 60 3 Product configuration ENWW a numeric keypad; a PAUSE/RESUME button; HP color LaserJet 9500 Series printer control panel features Feature or key Function (Select) (Back) (Up) (Down) (CLEAR) z Opens the main menu. ...
Service Manual
Page 104
... this print engine manual, and the Paper Handling Accessories Service Addendum (PN C85693-90002). General cleaning WARNING! For MFP models, you begin these steps. A vacuum cleaner specifically designed for cleaning toner can be careful not to permanently set into clothing. Cleaning the printer and accessories Note This manual contains service information for the HP color LaserJet 9500 Series printer...
... this print engine manual, and the Paper Handling Accessories Service Addendum (PN C85693-90002). General cleaning WARNING! For MFP models, you begin these steps. A vacuum cleaner specifically designed for cleaning toner can be careful not to permanently set into clothing. Cleaning the printer and accessories Note This manual contains service information for the HP color LaserJet 9500 Series printer...
Service Manual
Page 140
For an MFP, J811 is not used. J3035 J3008 (TH4) J116 J3033 J117 J121 J3030 J123 J3036 J3022 J3026 J3025 J3081 J3027 J3101 J302J83071J3029 J3032 J3031 J3100 J3009 .... Connector locations for connector locations in the MFP and 2,000-sheet side-input tray 4. Note Note Connector location See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8449-90955) and the 2,000-sheet Side Input Tray Service manual (PN Q1891-90901) for the HP LaserJet 9500 Series printer (1 of 4) 138 Chapter 5 Theory of...
For an MFP, J811 is not used. J3035 J3008 (TH4) J116 J3033 J117 J121 J3030 J123 J3036 J3022 J3026 J3025 J3081 J3027 J3101 J302J83071J3029 J3032 J3031 J3100 J3009 .... Connector locations for connector locations in the MFP and 2,000-sheet side-input tray 4. Note Note Connector location See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8449-90955) and the 2,000-sheet Side Input Tray Service manual (PN Q1891-90901) for the HP LaserJet 9500 Series printer (1 of 4) 138 Chapter 5 Theory of...
Service Manual
Page 194
... for the HP LaserJet 9500 Series printer Note The MFP uses a 2,000-sheet side-input feeder as tray 4. When the signal is received, the power supply unit supplies +24VDC and +5VDC to the driver PCB. +24V is used for the power supply unit. Tray 4 for the HP color LaserJet 9500hdn printer.... For information about the MFP feeder, see the 2,000-Sheet Side-input Tray Service Manual (PN Q1891-90901). The driver PCB drives the motors and clutch according to drive them. Tray ...
... for the HP LaserJet 9500 Series printer Note The MFP uses a 2,000-sheet side-input feeder as tray 4. When the signal is received, the power supply unit supplies +24VDC and +5VDC to the driver PCB. +24V is used for the power supply unit. Tray 4 for the HP color LaserJet 9500hdn printer.... For information about the MFP feeder, see the 2,000-Sheet Side-input Tray Service Manual (PN Q1891-90901). The driver PCB drives the motors and clutch according to drive them. Tray ...
Service Manual
Page 199
... the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/9500mfp (PN C854990955). The service bundle includes the manuals listed above, this document, the term "printer" is turned off z disconnect all cables and cords z use the provided wire loops, lance points, or wire-harness guides. Light can stick to both the HP LaserJet 9500 Series printer models and the HP LaserJet 9500mfp... that are not available, place the image drums right-side up on the bottom of field replaceable units (FRUs) for the printer models and for HP Color LaserJet 9500/9500mfp (PN C8549-99001).
... the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/9500mfp (PN C854990955). The service bundle includes the manuals listed above, this document, the term "printer" is turned off z disconnect all cables and cords z use the provided wire loops, lance points, or wire-harness guides. Light can stick to both the HP LaserJet 9500 Series printer models and the HP LaserJet 9500mfp... that are not available, place the image drums right-side up on the bottom of field replaceable units (FRUs) for the printer models and for HP Color LaserJet 9500/9500mfp (PN C8549-99001).
Service Manual
Page 233
.... ENWW Chapter 6 Removal and replacement 231 Do not loosen the laser/scanner adjustment screws 3 Remove the laser/scanner assembly. Figure 123. See page 215. z MFP only: remove the scanner/ADF assembly (see the Scanner Service Manual for the HP LaserJet 9000/9000Lmfp/9040mfp/9050mfp/9500mfp) 2 Disconnect three connectors (callout 1), and remove four black screws (callout 2).
.... ENWW Chapter 6 Removal and replacement 231 Do not loosen the laser/scanner adjustment screws 3 Remove the laser/scanner assembly. Figure 123. See page 215. z MFP only: remove the scanner/ADF assembly (see the Scanner Service Manual for the HP LaserJet 9000/9000Lmfp/9040mfp/9050mfp/9500mfp) 2 Disconnect three connectors (callout 1), and remove four black screws (callout 2).
Service Manual
Page 319
... replacement procedures are for the 2,000-sheet feeder for the MFP 2,000-sheet side feeder, see the 2,000-sheet Side-input Tray Service Manual (PN Q1891-90901). The printer shown below is the same one installed on a HP color LaserJet 9500hdn. View of front and right side Back and left ...side orientation Front Right Figure 256. However, the tray 4 shown is not a HP color LaserJet 9500hdn. For removal and replacement instructions for the LJ 9500hdn printer. 2,000-sheet tray 4 for the HP LaserJet 9500hdn printer Note Note The following covers and assemblies can be removed from the ...
... replacement procedures are for the 2,000-sheet feeder for the MFP 2,000-sheet side feeder, see the 2,000-sheet Side-input Tray Service Manual (PN Q1891-90901). The printer shown below is the same one installed on a HP color LaserJet 9500hdn. View of front and right side Back and left ...side orientation Front Right Figure 256. However, the tray 4 shown is not a HP color LaserJet 9500hdn. For removal and replacement instructions for the LJ 9500hdn printer. 2,000-sheet tray 4 for the HP LaserJet 9500hdn printer Note Note The following covers and assemblies can be removed from the ...
Service Manual
Page 323
... a 2,000-sheet side-input feeder as tray 4. For information about the MFP feeder, see the 2,000-Sheet Side-input Tray Service Manual (PN Q1891-90901). 1 Open tray 4 (the tray assembly), and remove all paper. 2 Pull the tray assembly out until it stops. 3 Press the release button (callout 1) ...
... a 2,000-sheet side-input feeder as tray 4. For information about the MFP feeder, see the 2,000-Sheet Side-input Tray Service Manual (PN Q1891-90901). 1 Open tray 4 (the tray assembly), and remove all paper. 2 Pull the tray assembly out until it stops. 3 Press the release button (callout 1) ...
Service Manual
Page 336
... Throughout this manual to help isolate the problem. In most cases, printing the internal print-quality assessment pages will help quickly define the problem(s). The list below describes basic questions to ask the customer to troubleshoot print-related issues, and use in isolating, identifying, and correcting problems with the HP color LaserJet 9500 Series printer...
... Throughout this manual to help isolate the problem. In most cases, printing the internal print-quality assessment pages will help quickly define the problem(s). The list below describes basic questions to ask the customer to troubleshoot print-related issues, and use in isolating, identifying, and correcting problems with the HP color LaserJet 9500 Series printer...
Service Manual
Page 361
... on copied pages, see the troubleshooting chapter in the HP Scanner/ADF Service Manual for more information. Using supported media and selecting the ...environment is operating in chapter 4 for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955). If the problem appears on page 26 in this manual. Cleaning the fuser input Cleaning the fuser ... matching media-type setting in solving image-formation and print-quality problems. When troubleshooting an MFP version, you suspect high-voltage contact problems or part-registration problems. Cleaning the post charger...
... on copied pages, see the troubleshooting chapter in the HP Scanner/ADF Service Manual for more information. Using supported media and selecting the ...environment is operating in chapter 4 for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955). If the problem appears on page 26 in this manual. Cleaning the fuser input Cleaning the fuser ... matching media-type setting in solving image-formation and print-quality problems. When troubleshooting an MFP version, you suspect high-voltage contact problems or part-registration problems. Cleaning the post charger...
Service Manual
Page 368
.... page 371. page 397. Note Sample defects and solutions See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for sample defects and solutions for the scanner/ADF portion and copy functions of the MFP. See "Primary color covers entire page" on page 368. See "Lines, streaks or...
.... page 371. page 397. Note Sample defects and solutions See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for sample defects and solutions for the scanner/ADF portion and copy functions of the MFP. See "Primary color covers entire page" on page 368. See "Lines, streaks or...