Service Manual
Page 235
... can verify and set the page count and serial number. Service-mode configuration ENWW Chapter 7 Troubleshooting 233 While in the service menu, you can only be opened by using the PIN code. These are shown on the configuration page. For ... 1 Figure 179. See page 98. 3 Lift the interlock switch flag (callout 1) to the printer service menu, see the printer or MFP service manual. Service mode-multifunction finisher Service-mode configuration 1 Turn off the printer or MFP and unplug the Jet-Link connector. 2 Remove the back cover of the multifunction finisher. Using the...
... can verify and set the page count and serial number. Service-mode configuration ENWW Chapter 7 Troubleshooting 233 While in the service menu, you can only be opened by using the PIN code. These are shown on the configuration page. For ... 1 Figure 179. See page 98. 3 Lift the interlock switch flag (callout 1) to the printer service menu, see the printer or MFP service manual. Service mode-multifunction finisher Service-mode configuration 1 Turn off the printer or MFP and unplug the Jet-Link connector. 2 Remove the back cover of the multifunction finisher. Using the...
Service Manual
Page 243
...to the end user about the 8-bin mailbox power-on when service mode is sent to the face-up with a green color. If the printer or MFP is on status and the attachment and alignment to the printer or MFP. ● Service LEDs (callout 2). LEDs description The 8-bin mailbox has two .... The 8-bin mailbox is not connected to the printer or MFP. If the mechanical initialization sequence is turned off before performing this test. Chapter 7 Troubleshooting 241 You need a small, flatblade screwdriver for the paper-path test. 1 Manually feed letter or A4 media one sheet at a time through ...
...to the end user about the 8-bin mailbox power-on when service mode is sent to the face-up with a green color. If the printer or MFP is on status and the attachment and alignment to the printer or MFP. ● Service LEDs (callout 2). LEDs description The 8-bin mailbox has two .... The 8-bin mailbox is not connected to the printer or MFP. If the mechanical initialization sequence is turned off before performing this test. Chapter 7 Troubleshooting 241 You need a small, flatblade screwdriver for the paper-path test. 1 Manually feed letter or A4 media one sheet at a time through ...
Service Manual
Page 252
To conduct a paper-path test, see the printer or MFP service manual. A hardware malfunction at the warning level also sets the user ... table to interpret device-status based on the front of the device, indicates a general error status. Service is operating normally. Paper-path test The paper-path test can be used to verify that paper paths...jams, or operator errors. User LED light patterns The user LED light, located on the LED light. Color/state Off Green/solid Green/blinking Amber/blinking Amber/solid Description The output device is required. 250 Troubleshooting ...
To conduct a paper-path test, see the printer or MFP service manual. A hardware malfunction at the warning level also sets the user ... table to interpret device-status based on the front of the device, indicates a general error status. Service is operating normally. Paper-path test The paper-path test can be used to verify that paper paths...jams, or operator errors. User LED light patterns The user LED light, located on the LED light. Color/state Off Green/solid Green/blinking Amber/blinking Amber/solid Description The output device is required. 250 Troubleshooting ...
Service Manual
Page 4
...the HP LaserJet 9500 Series printer models and the HP LaserJet 9500mfp. Energy Star® is available by ordering the Service Bundle for the HP color LaserJet 9500 Series printer and the print engine portion of Microsoft Corporation. registered service mark of Adobe Systems Incorporated. A complete service manual bundle...without notice. For MFP models, you also need the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/ 9050mfp/9500mfp (PN C844990955) and the 2,000-sheet Side Input Tray Service Manual (PN Q1891-90901) for HP products and services are U.S. Make ...
...the HP LaserJet 9500 Series printer models and the HP LaserJet 9500mfp. Energy Star® is available by ordering the Service Bundle for the HP color LaserJet 9500 Series printer and the print engine portion of Microsoft Corporation. registered service mark of Adobe Systems Incorporated. A complete service manual bundle...without notice. For MFP models, you also need the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/ 9050mfp/9500mfp (PN C844990955) and the 2,000-sheet Side Input Tray Service Manual (PN Q1891-90901) for HP products and services are U.S. Make ...
Service Manual
Page 24
... the HP color LaserJet 9500mfp. A complete service manual bundle is available by ordering the Service Bundle for complete MFP service information. The service bundle includes the manuals listed above, this document, the term "printer" is used to refer to service the HP color LaserJet 9500mfp print engine only. This manual is used to service the entire HP color LaserJet 9500 Series printer and to both sides of media). Note HP Color LaserJet 9500hdn...
... the HP color LaserJet 9500mfp. A complete service manual bundle is available by ordering the Service Bundle for complete MFP service information. The service bundle includes the manuals listed above, this document, the term "printer" is used to refer to service the HP color LaserJet 9500mfp print engine only. This manual is used to service the entire HP color LaserJet 9500 Series printer and to both sides of media). Note HP Color LaserJet 9500hdn...
Service Manual
Page 26
... MFP control panel has different features. z A finishing device is a side delivery feeder. Features of the HP Color LaserJet 9500mfp The HP color LaserJet 9500 Series printer and the HP color LaserJet 9500mfp share most of the same features. The following list specifies which features are different from the printer formatter. 24 Chapter 1 Product information ENWW See the HP Scanner/ADF Service Manual for the HP LaserJet...
... MFP control panel has different features. z A finishing device is a side delivery feeder. Features of the HP Color LaserJet 9500mfp The HP color LaserJet 9500 Series printer and the HP color LaserJet 9500mfp share most of the same features. The following list specifies which features are different from the printer formatter. 24 Chapter 1 Product information ENWW See the HP Scanner/ADF Service Manual for the HP LaserJet...
Service Manual
Page 27
For the HP color LaserJet 9500 Series printer, a user-accessible label is USBB123456. An example of a serial number is located inside the right door of the print engine. ENWW Table 2. The model number is specific to the MFP version. Product specifications for the printer Note Note Identification See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp...
For the HP color LaserJet 9500 Series printer, a user-accessible label is USBB123456. An example of a serial number is located inside the right door of the print engine. ENWW Table 2. The model number is specific to the MFP version. Product specifications for the printer Note Note Identification See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp...
Service Manual
Page 34
Printer with packaging The shipping box that contains the HP color LaserJet 9500 series printer is large enough to roll the product off of the HP color LaserJet 9500hdn is 198 kg (436 lb).The customer must locate a door or receiving area that is 1,200 mm (47.2 inches)... the MFP version. The shipping box that contains the HP color LaserJet 9500n is 1,313 mm (51.7 inches) high, and the shipping box that contains the HP color LaserJet 9500hdn is specific to remove all of the shipping box. Space requirements Note Note See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/...
Printer with packaging The shipping box that contains the HP color LaserJet 9500 series printer is large enough to roll the product off of the HP color LaserJet 9500hdn is 198 kg (436 lb).The customer must locate a door or receiving area that is 1,200 mm (47.2 inches)... the MFP version. The shipping box that contains the HP color LaserJet 9500n is 1,313 mm (51.7 inches) high, and the shipping box that contains the HP color LaserJet 9500hdn is specific to remove all of the shipping box. Space requirements Note Note See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/...
Service Manual
Page 38
Printer setup Note Note See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for the 9500hdn model only). See the HP color LaserJet 9500 User Reference Guide at http://www.hp.com/support/lj9500. z Set up ...and tray 4 installed. 36 Chapter 1 Product information ENWW The HP color LaserJet 9500hdn is delivered in a separate box (optional for information about the MFP. The initial printer setup includes the following items: z HP color LaserJet 9500 series printer z One power cord z Control panel overlay z Consumables...
Printer setup Note Note See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for the 9500hdn model only). See the HP color LaserJet 9500 User Reference Guide at http://www.hp.com/support/lj9500. z Set up ...and tray 4 installed. 36 Chapter 1 Product information ENWW The HP color LaserJet 9500hdn is delivered in a separate box (optional for information about the MFP. The initial printer setup includes the following items: z HP color LaserJet 9500 series printer z One power cord z Control panel overlay z Consumables...
Service Manual
Page 62
...CLEAR button Figure 14. z Saves the selected value for the MFP is described in the menu tree or clears a numeric value. z Backs up to four lines of text, supplies-status indicators, and printer animations. a CANCEL JOB button; HP color LaserJet 9500 Series printer control panel features Feature or key Function (Select) ... default. four navigation buttons; a PAUSE/RESUME button; An asterisk (*) appears next to the previous item in the list. See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for information about the...
...CLEAR button Figure 14. z Saves the selected value for the MFP is described in the menu tree or clears a numeric value. z Backs up to four lines of text, supplies-status indicators, and printer animations. a CANCEL JOB button; HP color LaserJet 9500 Series printer control panel features Feature or key Function (Select) ... default. four navigation buttons; a PAUSE/RESUME button; An asterisk (*) appears next to the previous item in the list. See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955) for information about the...
Service Manual
Page 104
... or finishing device. CAUTION Do not use the following procedures to touch the transfer or delivery rollers. A complete service manual bundle is available by ordering the Service Bundle Sheet for HP Color LaserJet 9500/9500mfp (PN C8549-99001). For MFP models, you begin these steps. In order to permanently set into clothing. Cleaning the printer and accessories Note...
... or finishing device. CAUTION Do not use the following procedures to touch the transfer or delivery rollers. A complete service manual bundle is available by ordering the Service Bundle Sheet for HP Color LaserJet 9500/9500mfp (PN C8549-99001). For MFP models, you begin these steps. In order to permanently set into clothing. Cleaning the printer and accessories Note...
Service Manual
Page 140
For an MFP, J811 is not used. J3035 J3008 (TH4) J116 J3033 J117 J121 J3030 J123 J3036 J3022 J3026 J3025 J3081 J3027 J3101 J302J83071J3029 J3032 J3031 J3100 J3009 .... Connector locations for connector locations in the MFP and 2,000-sheet side-input tray 4. Note Note Connector location See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8449-90955) and the 2,000-sheet Side Input Tray Service manual (PN Q1891-90901) for the HP LaserJet 9500 Series printer (1 of 4) 138 Chapter 5 Theory of...
For an MFP, J811 is not used. J3035 J3008 (TH4) J116 J3033 J117 J121 J3030 J123 J3036 J3022 J3026 J3025 J3081 J3027 J3101 J302J83071J3029 J3032 J3031 J3100 J3009 .... Connector locations for connector locations in the MFP and 2,000-sheet side-input tray 4. Note Note Connector location See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8449-90955) and the 2,000-sheet Side Input Tray Service manual (PN Q1891-90901) for the HP LaserJet 9500 Series printer (1 of 4) 138 Chapter 5 Theory of...
Service Manual
Page 194
...MFP feeder, see the 2,000-Sheet Side-input Tray Service Manual (PN Q1891-90901). The +5V is a 2000-sheet feeder that picks up and feeds media into the printer. This switch is then supplied to the lifter, feed, and pickup motors to the driver PCB. +24V is used for the HP color LaserJet... 9500hdn printer. Figure 71. Tray 4 block diagram (LJ 9500hdn) Power supply Tray 4 employs a remote switch method for the HP LaserJet 9500 Series printer Note The MFP uses a 2,000-sheet side-input feeder as tray 4. The ...
...MFP feeder, see the 2,000-Sheet Side-input Tray Service Manual (PN Q1891-90901). The +5V is a 2000-sheet feeder that picks up and feeds media into the printer. This switch is then supplied to the lifter, feed, and pickup motors to the driver PCB. +24V is used for the HP color LaserJet... 9500hdn printer. Figure 71. Tray 4 block diagram (LJ 9500hdn) Power supply Tray 4 employs a remote switch method for the HP LaserJet 9500 Series printer Note The MFP uses a 2,000-sheet side-input feeder as tray 4. The ...
Service Manual
Page 199
... for HP Color LaserJet 9500/9500mfp (PN C8549-99001). Be sure to return each screw to both the HP LaserJet 9500 Series printer models and the HP LaserJet 9500mfp. Make sure to read the headings and text carefully to locate. Place it on the bottom of the MFP, see the 2,000-sheet Side-input Tray Service Manual (PN Q1891-90901). A complete service manual bundle...
... for HP Color LaserJet 9500/9500mfp (PN C8549-99001). Be sure to return each screw to both the HP LaserJet 9500 Series printer models and the HP LaserJet 9500mfp. Make sure to read the headings and text carefully to locate. Place it on the bottom of the MFP, see the 2,000-sheet Side-input Tray Service Manual (PN Q1891-90901). A complete service manual bundle...
Service Manual
Page 233
z MFP only: remove the scanner/ADF assembly (see the Scanner Service Manual for the HP LaserJet 9000/9000Lmfp/9040mfp/9050mfp/9500mfp) 2 Disconnect three connectors (callout 1), and remove four black screws (callout 2). Figure 123. Do not loosen the laser/scanner adjustment screws 3 ...
z MFP only: remove the scanner/ADF assembly (see the Scanner Service Manual for the HP LaserJet 9000/9000Lmfp/9040mfp/9050mfp/9500mfp) 2 Disconnect three connectors (callout 1), and remove four black screws (callout 2). Figure 123. Do not loosen the laser/scanner adjustment screws 3 ...
Service Manual
Page 319
... the 2,000-sheet feeder for the MFP 2,000-sheet side feeder, see the 2,000-sheet Side-input Tray Service Manual (PN Q1891-90901). However, the tray 4 shown is not a HP color LaserJet 9500hdn. The printer shown below is the same one installed on a HP color LaserJet 9500hdn. 2,000-sheet tray 4 for the HP LaserJet 9500hdn printer Note Note The following covers...
... the 2,000-sheet feeder for the MFP 2,000-sheet side feeder, see the 2,000-sheet Side-input Tray Service Manual (PN Q1891-90901). However, the tray 4 shown is not a HP color LaserJet 9500hdn. The printer shown below is the same one installed on a HP color LaserJet 9500hdn. 2,000-sheet tray 4 for the HP LaserJet 9500hdn printer Note Note The following covers...
Service Manual
Page 323
... Tray 4 Tray 4 is heavy and can be damaged if dropped. Use both hands when removing the tray. For information about the MFP feeder, see the 2,000-Sheet Side-input Tray Service Manual (PN Q1891-90901). 1 Open tray 4 (the tray assembly), and remove all paper. 2 Pull the tray assembly out until it stops. 3 Press...
... Tray 4 Tray 4 is heavy and can be damaged if dropped. Use both hands when removing the tray. For information about the MFP feeder, see the 2,000-Sheet Side-input Tray Service Manual (PN Q1891-90901). 1 Open tray 4 (the tray assembly), and remove all paper. 2 Pull the tray assembly out until it stops. 3 Press...
Service Manual
Page 336
...Use this manual to troubleshoot print-related issues, and use in isolating, identifying, and correcting problems with the HP color LaserJet 9500 Series printer and these product are designed for effective technician-supported, over-the-phone diagnosis. When the MFP is plugged...HP LaserJet 9500 Series printer models and the HP LaserJet 9500mfp. Note When troubleshooting the MFP version, first try to isolate the problem to known issues and troubleshooting methods. Introduction This chapter contains information, tools, and procedures to use the HP Scanner/ADF Service Manual for the HP LaserJet...
...Use this manual to troubleshoot print-related issues, and use in isolating, identifying, and correcting problems with the HP color LaserJet 9500 Series printer and these product are designed for effective technician-supported, over-the-phone diagnosis. When the MFP is plugged...HP LaserJet 9500 Series printer models and the HP LaserJet 9500mfp. Note When troubleshooting the MFP version, first try to isolate the problem to known issues and troubleshooting methods. Introduction This chapter contains information, tools, and procedures to use the HP Scanner/ADF Service Manual for the HP LaserJet...
Service Manual
Page 361
...Image-formation and print-quality troubleshooting tools The following tools are helpful in the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955). Print-quality problems associated ...with the incorrect media-type settings, or by using . See "Environmental specifications" on copied pages, see the troubleshooting chapter in solving image-formation and print-quality problems. When troubleshooting an MFP...
...Image-formation and print-quality troubleshooting tools The following tools are helpful in the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955). Print-quality problems associated ...with the incorrect media-type settings, or by using . See "Environmental specifications" on copied pages, see the troubleshooting chapter in solving image-formation and print-quality problems. When troubleshooting an MFP...
Service Manual
Page 368
...394. 395. See "Poorly fused See "Missing color See "Blank" on page See "Hand or See "Fine, yellow image" on page 392 plane" on page 391. Note Sample defects and solutions See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955...) for sample defects and solutions for the scanner/ADF portion and copy functions of the MFP. page 371. on page 387. page 397. See "Primary color covers entire page" on...
...394. 395. See "Poorly fused See "Missing color See "Blank" on page See "Hand or See "Fine, yellow image" on page 392 plane" on page 391. Note Sample defects and solutions See the HP Scanner/ADF Service Manual for the HP LaserJet 9000mfp/9000Lmfp/9040mfp/9050mfp/ 9500mfp (PN C8549-90955...) for sample defects and solutions for the scanner/ADF portion and copy functions of the MFP. page 371. on page 387. page 397. See "Primary color covers entire page" on...