HP C1113J - Optical Disk Drives Support and Manuals
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 1
... assessment test to Support 31 How do I turn on L&TT, please see the user guide.
Where is the L&TT user guide 2 How do I install L&TT 3 How do I run L&TT 4 How do I check my drive is installed correctly 6 How do I use L&TT to find my drive serial number 7 How do I verify that my drive's firmware is the...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 2
Note The user guide is the L&TT user guide? Where is English only. Follow the Technical Support & Documentation link. The user guide is available from the L&TT web page at http://www.hp.com/support/tapetools.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 3
... can "see" your tape drive. This is available for free download from http://www.hp.com/support/tapetools and on any server that came with your drive. The download version is preferred as it could be another server if you are using a SAN.
• You will need the tape driver installed to run the performance tests.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 7
How do I use L&TT to find my drive serial number?
• Install and run L&TT • Select the device and click Identity on the toolbar. • The serial number is displayed under the Device Information tab. • It is also available from the support ticket.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 10
... are still uncertain about the drive's health, run the Drive Assessment test.
• 15 minute assessment 1. If the test passes, the drive is okay. 3. Generate a support ticket for the drive 2. If you have used a good data tape, then the drive needs attention. This test assesses the health of my drive?
•...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 11
... tab, click Extract or Refresh Device Data. 4. Use this to examine the ticket.
Install and run L&TT 2. Select the device and click Support on the toolbar. 3. The support ticket contains a section called Device Analysis, which examines the logs within the drive and gives an assessment of their health along with appropriate recommendations. How...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 13
... then the drive needs
attention. Select the device and click Test on the toolbar. 3. Click Start Test. Warnings should be
overwritten. 5. How do I run L&TT 2. Install and run the Drive Assessment Test?
1. Contact HP support and send the results in the ResultLog.ltt file.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 15
... a specific drive/tape combination will perform backups and restores as expected.
If the drive is measuring the health of the drive rather than the quality of the tape. Contact support in this indicates a faulty drive. HP recommends that you use a known good (preferably new) tape to ensure that the test is okay and a problem...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 16
...good quality tape to Detailed Device information > Tape at address > (loaded
tape) > Cartridge Health in the support ticket and examine the margins. Check the following information:
a. c. If any of my data cartridge? (LTO...measures the quality of the tape from a load/unload perspective. Generate a support ticket for that wrote it.
Write/read life shows the age of the data as viewed by ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 18
After the backup, generate a support ticket for the drive on the tape. Check the following information: o Data on tape measures the quality of these categories display warnings, the ... drive and tape combination. Was my backup successful? (LTO only)
1. Go to Detailed Device information > Tape at address > (loaded tape) > Cartridge Health in the support ticket and examine the margins.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 19
Go to Detailed Device information > Tape at address > Ejected
Tape > Cartridge Usage section of the support ticket to see the number of cleans performed and the estimated number of cleans remaining. Perform a clean as you normally would. 2. How many more uses ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 25
or as shown - How do I run the System Performance Restore Pre-test?
• Install and run L&TT • Select the device and click Sys Perf on the toolbar. • Select the Restore Pre-test tab • Set parameters as preferred - and start • See System Performance Results tab for results
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 27
... have e-mail set up form with your server then 1. Archive the files (to save the ticket files (one header file and one data file for each device) into a directory. 2. Fill out the pop-up on your details 3. Click on Send Support Ticket by Email 2. How do I send a support ticket by HP support Click on Send...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 29
.... the rest are backups of previous EventLogs.
Check Add I/O History to L&TT
Support (LTT_team@hp.com). The most useful event logs have I send an L&TT event log? You may be asked for troubleshooting L&TT issues. Archive all the files that is recorded. 4. Open the Preferences menu. 2. Locate the /logs directory. 5. How do I /O history...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 31
The results of the assessment test to see the results summary.
Archive and e-mail this file to the ResultLog.ltt file in the /logs directory. Just double-click on it.
Scroll to the end to Support? The file can be viewed using L&TT.
How do I send the results of all L&TT tests are automatically saved to Support.
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