HP 20C - Optical Disk Jukebox Support and Manuals
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Popular HP 20C Manual Pages
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 1
... find my drive serial number 7 How do I verify that my drive's firmware is up to help you follow instructions from HP support. Where is the L&TT user guide 2 How do I install L&TT 3 How do I run the Drive Assessment Test 13 Why is a brief, screenshot-based guide to date 8 How do I check the health of my drive 10...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 2
Where is English only. Note The user guide is the L&TT user guide? Follow the Technical Support & Documentation link.
The user guide is available from the L&TT web page at http://www.hp.com/support/tapetools.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 3
...tape drive. How do I install L&TT?
• L&TT is available for free download from http://www.hp.com/support/tapetools and on any server ...that came with your drive. The download version is preferred as it is most likely to be the backup server, but it could be another server if you are using a SAN.
• You will need the tape driver installed...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 13
...Test Execution tab, select the drive 4. How do I run L&TT 2. Install and run the Drive Assessment Test?
1. Select the device and click Test .... The test will take 10-15 minutes. 6. Red stop signs indicate failures. Warnings should be
overwritten. 5. Contact HP support and send the results in the ResultLog.ltt file. Click Start Test. Select the Drive Assessment test from Test Group...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 15
... than the quality of the tape.
Contact support in this indicates a faulty drive. If the test fails using a good tape, this case. The Drive Assessment test automates HP engineering expertise to accurately determine the health of your drive. The test evaluates whether or not a specific drive/tape combination will perform backups and restores...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 16
... of these categories display questionable information, there may be an issue with a trusted, good quality tape to Detailed Device information > Tape at address > (loaded
tape) > Cartridge Health in the support ticket and examine the margins. Go to compare results.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 17
... test will read the whole tape so may take a long
time. 7. How do I check the health of the test. Click Start Test. Install and run L&TT 3. Load the data cartridge into a drive of known good health. 2. In the Test Execution tab, select the drive 5. Select the device and click Test on the...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 18
...using a different drive and tape combination. Go to Detailed Device information > Tape at address > (loaded tape) > Cartridge Health in the support ticket and examine the margins. Check the following information: o Data on tape measures the quality of the data written... categories display warnings, the backup may be suspect. After the backup, generate a support ticket for the drive on the tape.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 19
Perform a clean as you normally would. 2. How many more uses are left with this cleaning cartridge? (LTO only)
1. Go to Detailed Device information > Tape at address > Ejected
Tape > Cartridge Usage section of the support ticket to see the number of cleans performed and the estimated number of cleans remaining. After the clean is finished...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 24
or as shown - Select the Backup Pre-test tab 4. and start 5. See System Performance Results tab for results Select the device and click Sys Perf on the toolbar. 3. Set parameters as preferred - Install and run the System Performance Backup Pre-test?
1. How do I run L&TT 2.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 25
or as shown - and start • See System Performance Results tab for results How do I run the System Performance Restore Pre-test?
• Install and run L&TT • Select the device and click Sys Perf on the toolbar. • Select the Restore Pre-test tab • Set parameters as preferred -
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 26
... shown - It may not be written to a tape is set to measure a specific tape/drive combination. The amount of the tape/drive combination. This test will take a long time and overwrite any data on the cartridge which assumes 2:1 compression ratio and reasonably good error rate. Install and run L&TT 2.
Note -
Select the device and click...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 27
...mail set up form with your server then 1. Archive the files (to save the ticket files (one header file and one data file for each device) into a directory. 2. Use Save Support ...Ticket to compress them) and e-mail the archive file via another computer.
• Use the email address given by Email 2. Click on your details 3. Click on Send Support Ticket by HP support Fill...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 29
... most recent file is EventLog.ltt; You may be asked for troubleshooting L&TT issues. the rest are backups of previous EventLogs. How do I /O history enabled.
1. This log records L&TT activity and is recorded. 4.
Check Add I/O History to L&TT
Support (LTT_team@hp.com). Recreate the issue so that begin with EventLog and mail them...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 31
Scroll to the end to Support? How do I send the results of all L&TT tests are automatically saved to Support.
Archive and e-mail this file to the ResultLog.ltt file in the /logs directory. Just double-click on it. The file can be viewed using L&TT. The results of the assessment test to see the results summary.
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