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HP 20C Support Question

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Question posted by allanmaclaren on June 27th, 2011

I Want The Manual For The Hp20c Hand Calculator, Not An Optical Disk

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Related HP 20C Manual Pages

HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 1

... with this cleaning cartridge? (LTO only)..19 How fast will my backups be 20 How fast will my restores be 21 How do I run the Device Performance test 22 How do I run the System Performance Backup Pre-test 24 How do I run the Drive Assessment Test 13 Why is the Drive...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 4

Double click on the desktop icon 4. Wait for L&TT to work with Select the device you want to scan and find your devices 6. Turn off services that may lock the tape drive such as backup software services and Removable Storage Service (RSM) 3. Use defaults in pop-ups 5. How do I run L&TT? 1. Install L&TT 2.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 6

... attempting to verify the HBA, cabling and drive are not causing any bottlenecks 4. Leave L&TT installed for future use the drive 5. it can, select that device and run L&TT 2. Install and run the device performance test to use - Any issues should be requested by support See if it finds your...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 7

How do I use L&TT to find my drive serial number? • Install and run L&TT • Select the device and click Identity on the toolbar. • The serial number is displayed under the Device Information tab. • It is also available from the support ticket.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 8

Install and run L&TT 2. Select the device and click Firmware on the toolbar. 3. In the Local Firmware Files tab, click Get Firmware from Web. If not please refer to date? You will need internet access for this. How do I verify that my drive's firmware is up to the user guide. 1.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 10

Look at the Device Analysis section. Generate a support ticket for the drive 2. Run the Drive Assessment test with appropriate recommendations. 3. If the test fails and you are found. 2. If ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 11

In the Support ticket tab, click Extract or Refresh Device Data. 4. Select the device and click Support on the toolbar. 3. The support ticket contains a section called Device Analysis, which examines the logs within the drive and gives an assessment of their health along with appropriate recommendations. Click View Support Ticket. 5. The ticket ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 13

.... 5. Click Start Test. The test will take 10-15 minutes. 6. If the test fails with a known, good tape then the drive needs attention. Select the device and click Test on the toolbar. 3. Red stop signs indicate failures. Contact HP support and send the results in the ResultLog.ltt file. How do...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 16

... results. Data on the tape. c. If any of these categories display questionable information, there may be an issue with a trusted, good quality tape to Detailed Device information > Tape at address > (loaded tape) > Cartridge Health in the support ticket and examine the margins. Load the data cartridge into an LTO drive of...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 17

... 5. Open the Test Results tab to see the results of the test. Click Start Test. Select the Media Validation test from Test Group. 6. Select the device and click Test on the toolbar. 4. Install and run L&TT 3.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 18

Go to Detailed Device information > Tape at address > (loaded tape) > Cartridge Health in the support ticket and examine the margins. Repeat the backup using a different drive and tape combination. ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 19

After the clean is finished, generate a support ticket for the drive that was just cleaned. 3. Go to Detailed Device information > Tape at address > Ejected Tape > Cartridge Usage section of the support ticket to see the number of cleans performed and the estimated number of ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 20

... backup performance, you must measure how fast the disks can deliver data and how fast data can be written to measure the speed of the backup application. Backup performance will my backups be the slower of these two measurements. • Use the Device Performance test to measure the speed of the tape...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 21

...fast will be the slower of these two measurements. • Use the Device Performance test to measure the speed of the tape drive. • Use the System Performance Restore Pre-test to disk. To determine restore performance, you must measure how fast data can be read... test restore data. Please check with your backup vendor if actual backup performance is independent of the disk subsystem.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 22

Install and run the Device Performance test? 1. or as shown - See Drive Performance Results tab for results Set parameters as preferred - and start 4. How do I run L&TT 2. Select the device and click Dev Perf on the toolbar. 3.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 24

Select the Backup Pre-test tab 4. See System Performance Results tab for results or as shown - Set parameters as preferred - and start 5. How do I run L&TT 2. Install and run the System Performance Backup Pre-test? 1. Select the device and click Sys Perf on the toolbar. 3.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 25

and start • See System Performance Results tab for results or as shown - How do I run the System Performance Restore Pre-test? • Install and run L&TT • Select the device and click Sys Perf on the toolbar. • Select the Restore Pre-test tab • Set parameters as preferred -
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 26

Insert the tape in the appropriate drive. 3. Select the device and click Dev Perf on the tape. 1. and start. It may not be written to ... Install and run L&TT 2. See Drive Performance Results tab for results or choose a different compression ratio - Use the Device Performance test to the tape? Note the Test Size is impacted by the compression ratio of the data and the error ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 27

Archive the files (to save the ticket files (one header file and one data file for each device) into a directory. 2. Use Save Support Ticket to compress them) and e-mail the archive file via another computer. • Use the email address given by HP ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 33

Select Drive Configuration Utility from Test Group. 4. How do I turn on the toolbar. 3. Select the device and click Test on or off Prevent Media Removal or hardware Data Compression? 1. to configure Prevent Media Removal and Data Compression. 5. Click Options... Install and run L&TT 2. Start the test

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