HP 20T - Optical Disk Jukebox Support and Manuals

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Popular HP 20T Manual Pages

HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 1

... is the Drive Assessment test recommended 15 How do I check the health of my data cartridge? (LTO only 16 How do I check the health of the assessment test to help you follow instructions from HP support. Where is the L&TT user guide 2 How do I install L&TT 3 How do I run L&TT 4 How do I check my drive is...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 2

Follow the Technical Support & Documentation link. The user guide is the L&TT user guide? Where is available from the L&TT web page at http://www.hp.com/support/tapetools. Note The user guide is English only.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 3

... a SAN. • You will need the tape driver installed to be the backup server, but it is the latest version. • Install L&TT on the CD that can "see" your tape drive. How do I install L&TT? • L&TT is available for free download from http://www.hp.com/support/tapetools and on any server that came...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 13

... stop signs indicate failures. If the test fails with a known, good tape then the drive needs attention. The test will take 10-15 minutes. 6. Contact HP support and send the results in the ResultLog.ltt file. Install and run the Drive Assessment Test? 1.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 15

...Assessment test recommended? Contact support in this indicates a faulty drive. HP recommends that you use a known good (preferably new) tape to ensure that the test is okay and a problem remains, examine other system...the drive rather than the quality of the problem. The test evaluates whether or not a specific drive/tape combination will perform backups and restores as expected. The...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 16

... categories display questionable information, there may be an issue with a trusted, good quality tape to Detailed Device information > Tape at address > (loaded tape) > Cartridge Health in the support ticket and examine the margins. d. b. Load/unload life shows the age of the data as viewed by the drives that drive. 3. c. If any of...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 18

... these categories display warnings, the backup may be suspect. Go to Detailed Device information > Tape at address > (loaded tape) > Cartridge Health in the support ticket and examine the margins. After the backup, generate a support ticket for the drive on the tape. Repeat the backup using a different drive and tape combination. Was my backup...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 19

... for the drive that was just cleaned. 3. Go to Detailed Device information > Tape at address > Ejected Tape > Cartridge Usage section of the support ticket to see the number of cleans performed and the estimated number of cleans remaining. Perform a clean as you normally would. 2. How many more uses ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 22

Set parameters as preferred - See Drive Performance Results tab for results and start 4. How do I run L&TT 2. or as shown - Install and run the Device Performance test? 1. Select the device and click Dev Perf on the toolbar. 3.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 24

Select the device and click Sys Perf on the toolbar. 3. Install and run the System Performance Backup Pre-test? 1. Set parameters as preferred - See System Performance Results tab for results Select the Backup Pre-test tab 4. and start 5. or as shown - How do I run L&TT 2.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 25

How do I run the System Performance Restore Pre-test? • Install and run L&TT • Select the device and click Sys Perf on the toolbar. • Select the Restore Pre-test tab • Set parameters as preferred - or as shown - and start • See System Performance Results tab for results
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 26

... data and the error rate performance of data written that can I write to the tape? It may not be written to a tape is set to measure a specific tape/drive combination....toolbar. 4. Note - Set parameters as the capacity marked on the cartridge which assumes 2:1 compression ratio and reasonably good error rate. Use the Device Performance test to Full Tape 5. Install and run L&TT 2. ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 27

... the archive file via another computer. • Use the email address given by HP support Fill out the pop-up on your details 3. How do I send a support ticket by Email 2. Click on Send Support Ticket by e-mail? • If you have e-mail set up form with your server then 1. Click on Send • If not...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 29

... to Event Log. 3. Locate the /logs directory. 5. Archive all the files that is useful for the L&TT event log by the L&TT support team. You may be asked for troubleshooting L&TT issues. the rest are backups of previous EventLogs. This log records L&TT activity and is recorded. 4. The most useful event logs...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 31

Scroll to the end to Support. The results of the assessment test to Support? Archive and e-mail this file to see the results summary. Just double-click on it. The file can be viewed using L&TT. How do I send the results of all L&TT tests are automatically saved to the ResultLog.ltt file in the /logs directory.

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  • HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version
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