HP C1716T - Optical Disk Drive Support and Manuals
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 1
... instructions from HP support.
For much data can I write to the tape 26 How do I send a support ticket by e-mail 27 How do I send an L&TT event log 29 How do I turn on L&TT, please see the user guide. Where is the L&TT user guide 2 How do I install L&TT 3 How do I run L&TT 4 How do I check my drive...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 2
Note The user guide is available from the L&TT web page at http://www.hp.com/support/tapetools.
The user guide is English only. Follow the Technical Support & Documentation link. Where is the L&TT user guide?
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 3
... need the tape driver installed to run the performance tests. The download version is preferred as it could be the backup server, but it is the latest version.
• Install L&TT on the CD that can "see" your tape drive. How do I install L&TT?
• L&TT is available for free download from http://www.hp.com/support/tapetools and...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 4
Wait for L&TT to work with Select the device you want to scan and find your devices 6. Double click on the desktop icon 4. Install L&TT 2. Use defaults in pop-ups 5. How do I run L&TT?
1. Turn off services that may lock the tape drive such as backup software
services and Removable Storage Service (RSM) 3.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 6
... attempting to
verify the HBA, cabling and drive are not causing any bottlenecks 4. Any issues should be requested by support If it finds your device during the scan 3. Leave L&TT installed for future use the drive 5. See if it can, select that device and run L&TT 2. Install and run the device performance test to use...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 10
... Device Analysis section. If you have used a good data tape, then the drive needs attention. Generate a support ticket for the drive 2. If the test passes, the drive is okay. 3. This section gives an assessment of my drive?
• Quick check 1. Run the Drive Assessment test with appropriate recommendations. 3. If the test fails and you are found...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 11
... the device and click Support on the toolbar. 3. Use this to examine the ticket. The support ticket contains a section called Device Analysis, which examines the logs within the drive and gives an assessment of their health along with appropriate recommendations. In the Support ticket tab, click Extract or Refresh Device Data. 4. Install and run L&TT...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 13
Install and run the Drive Assessment Test?
1. Click Start Test. If the test fails with a known, good tape then the drive needs
attention. Select the device and click Test on the toolbar. 3. The test will take 10-15 minutes. 6. In the Test Execution tab, select the drive...failures. Contact HP support and send the results in the ResultLog.ltt file. Select the Drive Assessment test ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 15
Contact support in this indicates a faulty drive. If the drive is fine. If the test passes, the drive is okay and a problem remains, examine other system components or the overall configuration to determine the location of the problem. HP recommends that you use a known good (preferably new) tape to accurately determine the health of your drive.
The Drive Assessment test...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 16
... of my data cartridge? (LTO only)
1. c. d. Load the data cartridge into an LTO drive of these categories display questionable information, there may be an issue with a trusted, good quality tape...loaded
tape) > Cartridge Health in the support ticket and examine the margins. Repeat the procedure with the tape. If any of known good health. 2. Generate a support ticket for that wrote it.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 18
... tape combination. If any of the data as viewed by the drives that wrote it.
3. After the backup, generate a support ticket for the drive on the tape. o Drive measurements measures the quality of these categories display warnings, the backup may be suspect. Go to Detailed Device information > Tape at address > (loaded tape) > Cartridge ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 19
After the clean is finished, generate a support ticket for the drive that
was just cleaned. 3. How many more uses are left with this cleaning cartridge? (LTO only)
1. Perform a clean as you normally would. 2. Go to Detailed Device information > Tape at address > Ejected
Tape > Cartridge Usage section of the support ticket to see the number...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 22
and start 4. Select the device and click Dev Perf on the toolbar. 3. or as shown - How do I run L&TT 2. Set parameters as preferred - See Drive Performance Results tab for results Install and run the Device Performance test?
1.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 26
... Perf on the tape. 1. Set parameters as the capacity marked on the cartridge which assumes 2:1 compression ratio and reasonably good error rate. and start.
Use the Device Performance test to the tape? or choose a different compression ratio - The amount of data written that can I write to measure a specific tape/drive combination.
This test will...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 27
... another computer.
• Use the email address given by HP support Archive the files (to save the ticket files (one header file and one data file for each device) into a directory. 2. Click on Send Support Ticket by e-mail?
• If you have e-mail set up form with your server then 1. Fill out the pop...
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