HP Surestore 300st - Optical Disk Jukebox Support and Manuals
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 1
Where is the L&TT user guide 2 How do I install L&TT 3 How do I run L&TT 4 How do I check my drive is installed correctly 6 How do I use L&TT to find my drive serial number 7 How do I verify that my drive's firmware is up to help you follow instructions from HP support.
For much data can I write to the tape 26...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 2
Where is available from the L&TT web page at http://www.hp.com/support/tapetools.
The user guide is the L&TT user guide? Note The user guide is English only. Follow the Technical Support & Documentation link.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 3
... download version is preferred as it could be another server if you are using a SAN.
• You will need the tape driver installed to run the performance tests. How do I install L&TT?
• L&TT is available for free download from http://www.hp.com/support/tapetools and on any server that came with your drive.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 6
Any issues should be requested by support How do I check my drive is installed correctly?
1. See if it will be corrected before attempting to
verify the HBA, cabling and drive are not causing any bottlenecks 4. Leave L&TT installed for future use the drive 5. If it can, select that device and run L&TT 2. it finds...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 7
How do I use L&TT to find my drive serial number?
• Install and run L&TT • Select the device and click Identity on the toolbar. • The serial number is displayed under the Device Information tab. • It is also available from the support ticket.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 13
Click Start Test. The test will take 10-15 minutes. 6. Contact HP support and send the results in the ResultLog.ltt file. Install and run the Drive Assessment Test?
1. Open the Test Results tab to see the results of the test. 7. Red stop signs indicate failures. If the ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 15
... case.
Contact support in this indicates a faulty drive. If the test passes, the drive is the Drive Assessment test recommended?
The Drive Assessment test automates HP engineering expertise to accurately determine the health of the tape. HP recommends that you use a known good (preferably new) tape to determine the location of the problem. If...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 19
Go to Detailed Device information > Tape at address > Ejected
Tape > Cartridge Usage section of the support ticket to see the number of cleans performed and the estimated number of cleans remaining. How many more uses are left with this cleaning cartridge? (...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 22
Install and run the Device Performance test?
1. See Drive Performance Results tab for results and start 4. Set parameters as preferred - or as shown - Select the device and click Dev Perf on the toolbar. 3. How do I run L&TT 2.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 24
See System Performance Results tab for results and start 5. Set parameters as preferred - Install and run the System Performance Backup Pre-test?
1. or as shown - How do I run L&TT 2. Select the device and click Sys Perf on the toolbar. 3. Select the Backup Pre-test tab 4.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 25
How do I run the System Performance Restore Pre-test?
• Install and run L&TT • Select the device and click Sys Perf on the toolbar. • Select the Restore Pre-test tab • Set parameters as preferred - and start • See System Performance Results tab for results or as shown -
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 26
... be written to a tape is set to Full Tape 5. and start. Note the Test Size is impacted by the compression ratio of the data and the error rate performance of data written that can I write to measure a specific tape/drive combination. The amount of the tape/drive combination. Install and run L&TT 2. or choose...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 27
Click on Send Support Ticket by HP support Archive the files (to save the ticket files (one header file and one data file for each device) into a directory. 2. Use Save Support Ticket to compress them) and e-mail the archive file via... 3. Click on Send
• If not then 1. How do I send a support ticket by e-mail?
• If you have e-mail set up form with your server then 1.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 29
You may be asked for troubleshooting L&TT issues. Recreate the issue so that begin with EventLog and mail them to Event Log. 3. the rest are backups of previous EventLogs. How do I /O History to L&TT
Support (LTT_team@hp.com). The most useful event logs have I/O history enabled.
1. The most recent file is EventLog.ltt; Locate...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 31
Scroll to the end to Support. Just double-click on it. How do I send the results of all L&TT tests are automatically saved to the ResultLog.ltt file in the /logs directory.
The results of the assessment test to Support? The file can be viewed using L&TT. Archive and e-mail this file to see the results summary.
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