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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 1
... the assessment test to help you follow instructions from HP support. Where is the L&TT user guide 2 How do I install L&TT 3 How do I run L&TT 4 How do I check my drive is installed correctly 6 How do I use L&TT to find my drive serial number 7 How do I verify that my drive's firmware is up to date 8 How do I check...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 2
The user guide is English only.
Follow the Technical Support & Documentation link. Note The user guide is available from the L&TT web page at http://www.hp.com/support/tapetools. Where is the L&TT user guide?
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 3
... be the backup server, but it could be another server if you are using a SAN.
• You will need the tape driver installed to run the performance tests. How do I install L&TT?
• L&TT is available for free download from http://www.hp.com/support/tapetools and on any server that came with your drive.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 6
... run the device performance test to use - it finds your device during the scan 3. Leave L&TT installed for future use the drive 5. Any issues should be requested by support See if it will be corrected before attempting to
verify the HBA, cabling and drive are not causing any bottlenecks 4. How do I check...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 7
How do I use L&TT to find my drive serial number?
• Install and run L&TT • Select the device and click Identity on the toolbar. • The serial number is displayed under the Device Information tab. • It is also available from the support ticket.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 13
... stop signs indicate failures. If the test fails with a known, good tape then the drive needs
attention. Contact HP support and send the results in the ResultLog.ltt file. Select the Drive Assessment test from Test Group.
• Leave the... click Test on the toolbar. 3. In the Test Execution tab, select the drive 4. Install and run the Drive Assessment Test?
1. How do I run L&TT 2.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 15
... specific drive/tape combination will perform backups and restores as expected.
The Drive Assessment test automates HP ...engineering expertise to determine the location of your drive. If the drive is measuring the health of the drive rather than the quality of the tape. HP... recommends that you use a known good (preferably new) tape to ensure that the test is okay and a problem...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 19
...)
1. Go to Detailed Device information > Tape at address > Ejected
Tape > Cartridge Usage section of the support ticket to see the number of cleans performed and the estimated number of cleans remaining. After the clean is finished, generate a support ticket for the drive that
was just cleaned. 3. Perform a clean as you normally would. 2.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 22
Install and run the Device Performance test?
1. See Drive Performance Results tab for results How do I run L&TT 2. Set parameters as preferred - or as shown - Select the device and click Dev Perf on the toolbar. 3. and start 4.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 24
Select the Backup Pre-test tab 4. and start 5. Set parameters as preferred - How do I run L&TT 2. or as shown - See System Performance Results tab for results Install and run the System Performance Backup Pre-test?
1. Select the device and click Sys Perf on the toolbar. 3.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 25
or as shown - and start • See System Performance Results tab for results How do I run the System Performance Restore Pre-test?
• Install and run L&TT • Select the device and click Sys Perf on the toolbar. • Select the Restore Pre-test tab • Set parameters as preferred -
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 26
... is impacted by the compression ratio of the data and the error rate performance of data written that can I write to measure a specific tape/drive combination. Insert the tape in the appropriate drive. 3. It may not be written to a tape is set to Full Tape 5. Use the Device Performance test to the tape...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 27
... archive file via another computer.
• Use the email address given by HP support Click on Send Support Ticket by Email 2. Click on Send
• If not then 1. Fill out the pop-up on your details 3. How do I send a support ticket by e-mail?
• If you have e-mail set up form with your server then 1.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 29
... Log. 3. Locate the /logs directory. 5. You may be asked for troubleshooting L&TT issues. Open the Preferences menu. 2. This log records L&TT activity and is useful for the L&TT event log by the L&TT support team. How do I /O History to L&TT
Support (LTT_team@hp.com). The most recent file is recorded. 4. the rest are backups...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 31
Archive and e-mail this file to see the results summary.
Scroll to the end to Support. The results of the assessment test to Support? Just double-click on it. The file can be viewed using L&TT. How do I send the results of all L&TT tests are automatically saved to the ResultLog.ltt file in the /logs directory.
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