HP C1113F - Optical Disk Drive Support and Manuals
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 1
... the Device Performance test 22 How do I run the System Performance Backup Pre-test 24 How do I run the Drive Assessment Test 13 Why is a brief, screenshot-based guide to help you follow instructions from HP support. HP StorageWorks Library and Tape Tools FAQ
Other languages: French, German, Spanish, Italian, Korean, Japanese, Chinese
This document: www...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 2
The user guide is English only.
Follow the Technical Support & Documentation link. Note The user guide is available from the L&TT web page at http://www.hp.com/support/tapetools. Where is the L&TT user guide?
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 3
... using a SAN.
• You will need the tape driver installed to be the backup server, but it is available for free download from http://www.hp.com/support/tapetools and on any server that came with your drive. How do I install L&TT?
• L&TT is the latest version.
• Install L&TT on the CD that can "see" your...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 4
Wait for L&TT to work with Turn off services that may lock the tape drive such as backup software
services and Removable Storage Service (RSM) 3. Use defaults in pop-ups 5. Install L&TT 2. Double click on the desktop icon 4. Select the device you want to scan and find your devices 6. How do I run L&TT?
1.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 6
See if it will be corrected before attempting to
verify the HBA, cabling and drive are not causing any bottlenecks 4. Any issues should be requested by support Leave L&TT installed for future use the drive 5. it finds your device during the scan 3. If it can, select that device and run L&TT 2. How do I check my...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 10
... you have used a good data tape, then the drive needs attention. This test assesses the health of the drive and provides recommendations if issues are still uncertain about the drive's health, run the Drive Assessment test.
• 15 minute assessment 1. Generate a support ticket for the drive 2. Run the Drive Assessment test with appropriate recommendations. 3. If the test...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 11
... Refresh Device Data. 4. Select the device and click Support on the toolbar. 3. The ticket viewer will appear. How do I generate a support ticket?
1. Click View Support Ticket. 5. The support ticket contains a section called Device Analysis, which examines the logs within the drive and gives an assessment of their health along with appropriate recommendations. Install and run L&TT 2.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 13
How do I run L&TT 2. Click Start Test. Install and run the Drive Assessment Test?
1. Select the Drive Assessment test from Test Group.
• Leave the options as ... select the drive 4. If the test fails with a known, good tape then the drive needs
attention. Select the device and click Test on the toolbar. 3. The test will take 10-15 minutes. 6. Contact HP support and send ...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 15
... not a specific drive/tape combination will perform backups and restores as expected.
HP recommends that you use a known good (preferably new) tape to ensure that the test is okay and a problem remains, examine other system components or the overall configuration to accurately determine the health of the problem. Contact support in this indicates a faulty drive.
If the...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 16
... > Tape at address > (loaded
tape) > Cartridge Health in the support ticket and examine the margins. Repeat the procedure with the tape. Generate a support ticket for that wrote it. Go to compare results. c. b.
Check the following information:
a. Load the data cartridge into an LTO drive of the tape from a data volume perspective. Load/unload...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 18
... Detailed Device information > Tape at address > (loaded tape) > Cartridge Health in the support ticket and examine the margins. If any of the data written on which the backup was performed.
2. After the backup, generate a support ticket for the drive on the tape. o Drive measurements measures the quality of the data as viewed by the...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 19
... more uses are left with this cleaning cartridge? (LTO only)
1. Go to Detailed Device information > Tape at address > Ejected
Tape > Cartridge Usage section of the support ticket to see the number of cleans performed and the estimated number of cleans remaining. Perform a clean as you normally would. 2. After the clean is...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 22
Set parameters as preferred - How do I run L&TT 2. Install and run the Device Performance test?
1. and start 4. Select the device and click Dev Perf on the toolbar. 3. See Drive Performance Results tab for results or as shown -
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 26
...set to Full Tape 5.
Install and run L&TT 2. Set parameters as the capacity marked on the toolbar. 4. See Drive Performance Results tab for results Select the device and click Dev Perf on the cartridge which assumes 2:1 compression ratio and reasonably good error...the data and the error rate performance of data written that can I write to measure a specific tape/drive combination. This test...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 27
...Support Ticket by Email 2. Archive the files (to save the ticket files (one header file and one data file for each device) into a directory. 2. How do I send a support ticket by e-mail?
• If you have e-mail set... up form with your server then 1. Use Save Support Ticket to compress them) and e-mail...
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