HP C1716C - Optical Disk Drive Support and Manuals
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 1
... find my drive serial number 7 How do I verify that my drive's firmware is up to help you follow instructions from HP support.
Where is the L&TT user guide 2 How do I install L&TT 3 How do I run the Drive Assessment Test 13 Why is a brief, screenshot-based guide to date 8 How do I check the health of my data cartridge...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 2
Note The user guide is available from the L&TT web page at http://www.hp.com/support/tapetools.
The user guide is English only.
Where is the L&TT user guide? Follow the Technical Support & Documentation link.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 3
... tape drive. How do I install L&TT?
• L&TT is available for free download from http://www.hp.com/support/tapetools and on any server that came with your drive. The download version is preferred as it could be another server if you are using a SAN.
• You will need the tape driver installed to run the performance...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 6
... should be requested by support it will be corrected before attempting to
verify the HBA, cabling and drive are not causing any bottlenecks 4. See if it can, select that device and run L&TT 2. Install and run the device performance test to use - How do I check my drive is installed correctly?
1. If it finds...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 7
How do I use L&TT to find my drive serial number?
• Install and run L&TT • Select the device and click Identity on the toolbar. • The serial number is displayed under the Device Information tab. • It is also available from the support ticket.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 13
... known good, preferably new, tape that can be observed but are
not critical. 8. Red stop signs indicate failures. Contact HP support and send the results in the ResultLog.ltt file. In the Test Execution tab, select the drive 4. If the test ... the toolbar. 3. Click Start Test. The test will take 10-15 minutes. 6. Install and run the Drive Assessment Test?
1. Warnings should be
overwritten. 5.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 15
... fine. The test evaluates whether or not a specific drive/tape combination will perform backups and restores as expected. Contact support in this indicates a faulty drive.
If the ... test automates HP engineering expertise to determine the location of your drive.
HP recommends that you use a known good (preferably new) tape to ensure that the test is okay and a problem remains, examine...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 19
Go to Detailed Device information > Tape at address > Ejected
Tape > Cartridge Usage section of the support ticket to see the number of cleans performed and the estimated number of cleans remaining. After the clean is finished, generate a support ticket for the drive that
was just cleaned. 3. How many more uses are left with...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 22
Install and run the Device Performance test?
1. See Drive Performance Results tab for results or as shown - and start 4. Set parameters as preferred - Select the device and click Dev Perf on the toolbar. 3. How do I run L&TT 2.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 24
Select the Backup Pre-test tab 4. or as shown - and start 5. Set parameters as preferred - Select the device and click Sys Perf on the toolbar. 3. See System Performance Results tab for results How do I run L&TT 2. Install and run the System Performance Backup Pre-test?
1.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 25
How do I run the System Performance Restore Pre-test?
• Install and run L&TT • Select the device and click Sys Perf on the toolbar. • Select the Restore Pre-test tab • Set parameters as preferred - and start • See System Performance Results tab for results or as shown -
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 26
...long time and overwrite any data on the toolbar. 4. Install and run L&TT 2. or choose a different compression ratio...Set parameters as the capacity marked on the cartridge which assumes 2:1 compression ratio and reasonably good error rate. See Drive Performance Results tab for results
The amount of the tape/drive combination. It may not be written to a tape is set to measure a specific...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 27
... to compress them) and e-mail the archive file via another computer.
• Use the email address given by HP support How do I send a support ticket by e-mail?
• If you have e-mail set up form with your server then 1. Click on your details 3. Fill out the pop-up on Send
• If not then...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 29
...is recorded. 4. The most useful event logs have I /O History to L&TT
Support (LTT_team@hp.com). the rest are backups of previous EventLogs. Locate the /logs directory. 5....by the L&TT support team. Open the Preferences menu. 2. Recreate the issue so that begin with EventLog and mail them to Event Log. 3. Check Add I /O history enabled.
1. You may be asked for troubleshooting L&TT issues....
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 31
Scroll to the end to the ResultLog.ltt file in the /logs directory.
Just double-click on it. The results of the assessment test to Support. The file can be viewed using L&TT. Archive and e-mail this file to Support? How do I send the results of all L&TT tests are automatically saved to see the results summary.
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