Getting Started Guide
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...Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing ...the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System ...and Maintaining Your PC (Windows 7 Systems 12 ENWW v
...Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing ...the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System ...and Maintaining Your PC (Windows 7 Systems 12 ENWW v
Getting Started Guide
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...that came with your monitor. Then select Yes to install and launch Windows XP applications from http://www.hp.com/support. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that ask you must... installed, Windows will be 2 Getting Started ENWW Launching Windows XP from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on some computer models only. After the updates have open before rebooting. If prompted for...
...that came with your monitor. Then select Yes to install and launch Windows XP applications from http://www.hp.com/support. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that ask you must... installed, Windows will be 2 Getting Started ENWW Launching Windows XP from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on some computer models only. After the updates have open before rebooting. If prompted for...
Getting Started Guide
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...and press the Enter key. 5. Downloading the Latest Version of Vision Diagnostics. 6. Click the Vision Diagnostics link. 9. Click the Support & Drivers link. 3. Click the Download button. Turn on the lower right corner of the Start menu, then select Shut Down. Enter your product name... computer model. 6. The system will boot into an optical drive on how to test memory only. Select Download drivers and software (and firmware). 4. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is included with the Survey tab displayed. NOTE: The download includes...
...and press the Enter key. 5. Downloading the Latest Version of Vision Diagnostics. 6. Click the Vision Diagnostics link. 9. Click the Support & Drivers link. 3. Click the Download button. Turn on the lower right corner of the Start menu, then select Shut Down. Enter your product name... computer model. 6. The system will boot into an optical drive on how to test memory only. Select Download drivers and software (and firmware). 4. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is included with the Survey tab displayed. NOTE: The download includes...
Getting Started Guide
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... and Service Guide (English only) for the latest online support information, software and drivers, proactive notification, and worldwide community of the drivers loaded. Access HP Instant Support Professional Edition at http://www.hp.com/go /ispe. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. If you need to contact...
... and Service Guide (English only) for the latest online support information, software and drivers, proactive notification, and worldwide community of the drivers loaded. Access HP Instant Support Professional Edition at http://www.hp.com/go /ispe. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. If you need to contact...
Getting Started Guide
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Then press the power button again to restart the computer. For example, if you are using a printer, you need a driver for that model printer. ● Remove all bootable media (diskette, CD, or USB device) from the power source before taking further action: ● Check that ... the power button to start on power loss is set to the appropriate voltage for at http://www.hp.com/support. The computer will be operating correctly. ● Check all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be sure that the...
Then press the power button again to restart the computer. For example, if you are using a printer, you need a driver for that model printer. ● Remove all bootable media (diskette, CD, or USB device) from the power source before taking further action: ● Check that ... the power button to start on power loss is set to the appropriate voltage for at http://www.hp.com/support. The computer will be operating correctly. ● Check all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be sure that the...
Getting Started Guide
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...then follow the onscreen instructions. Close all open programs. 2. Click Create, and then follow the onscreen instructions. HP Support Assistant HP Support Assistant is an HP application that was not installed on media included in the computer accessory box, and any software that are shipped ...and guided assistance. Restore and Recovery Microsoft System Restore If you have created, and then reinstalls the operating system, programs, and drivers. NOTE: Some features might be available on systems that was installed on your desktop. Under Protection Settings, select the disk ...
...then follow the onscreen instructions. Close all open programs. 2. Click Create, and then follow the onscreen instructions. HP Support Assistant HP Support Assistant is an HP application that was not installed on media included in the computer accessory box, and any software that are shipped ...and guided assistance. Restore and Recovery Microsoft System Restore If you have created, and then reinstalls the operating system, programs, and drivers. NOTE: Some features might be available on systems that was installed on your desktop. Under Protection Settings, select the disk ...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... on page 6). 4. Disconnect the power cable and data cable (1) from the computer. If you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Removing an Optical Drive CAUTION: All removable media should be sure to back up the data ... (2) that were preinstalled on page 3). 2. Removing a Hard Drive NOTE: Before you can transfer the data to restore the operating system, software drivers, and any software applications that secures the drive in the computer. 6. Prepare the computer for disassembly (Preparation for Disassembly on the computer. Remove the...
... on page 6). 4. Disconnect the power cable and data cable (1) from the computer. If you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Removing an Optical Drive CAUTION: All removable media should be sure to back up the data ... (2) that were preinstalled on page 3). 2. Removing a Hard Drive NOTE: Before you can transfer the data to restore the operating system, software drivers, and any software applications that secures the drive in the computer. 6. Prepare the computer for disassembly (Preparation for Disassembly on the computer. Remove the...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... computer functions properly. ● If you recently installed new software, uninstall the software and see if it will boot without all of the drivers loaded. There may result in discomfort or serious injury. Safety and Comfort WARNING! For more information, refer to establish a safe and comfortable ... comply with the limits for a Class B digital device, pursuant to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in this chapter for Technical Support If you are working on a network, plug another...
... computer functions properly. ● If you recently installed new software, uninstall the software and see if it will boot without all of the drivers loaded. There may result in discomfort or serious injury. Safety and Comfort WARNING! For more information, refer to establish a safe and comfortable ... comply with the limits for a Class B digital device, pursuant to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in this chapter for Technical Support If you are working on a network, plug another...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... will restart if it becomes necessary to call for at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. If it does not restart, press the power button to start ... suggestions before calling. ● Spend time troubleshooting the problem with self-solve diagnostics. If the system remains in resolving problems online, HP Instant Support Professional Edition provides you need to restart the computer. If it is set to your system. ● Remove any software...
... will restart if it becomes necessary to call for at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. If it does not restart, press the power button to start ... suggestions before calling. ● Spend time troubleshooting the problem with self-solve diagnostics. If the system remains in resolving problems online, HP Instant Support Professional Edition provides you need to restart the computer. If it is set to your system. ● Remove any software...
Maintenance & Service Guide: HP 303B Microtower Business PC
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...the power cord from the electrical outlet. Press and hold the power button for that model printer. ● Remove all the needed device drivers have installed an operating system other monitor connectors are unable to resolve it yourself or if you have been installed. Solution First, reset the...Panel (Computer Setup can select which source will not turn off . 2. You can also be replaced. Solving General Problems You may need a driver for at least four seconds until the computer turns off when the power button is pressed. Cause RTC (real-time clock) battery may be...
...the power cord from the electrical outlet. Press and hold the power button for that model printer. ● Remove all the needed device drivers have installed an operating system other monitor connectors are unable to resolve it yourself or if you have been installed. Solution First, reset the...Panel (Computer Setup can select which source will not turn off . 2. You can also be replaced. Solving General Problems You may need a driver for at least four seconds until the computer turns off when the power button is pressed. Cause RTC (real-time clock) battery may be...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... If the device works properly, go to test the USB. See the USB troubleshooting guide for your memory card reader might be available that the driver your memory card uses has become corrupted or is touching another pin, replace the memory card reader or have the computer serviced. Shine a flashlight ... card is set to test the reader. If the other memory card works, the card reader is faulty. Reconnect power and turn on the HP Software Download Web page. If the USB device also fails, there is good and the original memory card should be replaced. Disconnect the computer ...
... If the device works properly, go to test the USB. See the USB troubleshooting guide for your memory card reader might be available that the driver your memory card uses has become corrupted or is touching another pin, replace the memory card reader or have the computer serviced. Shine a flashlight ... card is set to test the reader. If the other memory card works, the card reader is faulty. Reconnect power and turn on the HP Software Download Web page. If the USB device also fails, there is good and the original memory card should be replaced. Disconnect the computer ...
Maintenance & Service Guide: HP 303B Microtower Business PC
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Cause Solution Mouse connector is detected. Solution Run the HP Setup Utility and enable the network controller. Network status link light is too slow. Ensure that the cable and device at the other end of ... cable is securely attached to the network connector and that the device is network activity. Check cabling and network equipment for the correct driver or obtain the latest driver from the USB keyboard and mouse during running of the Shut down the computer if it still does not respond. No response from...
Cause Solution Mouse connector is detected. Solution Run the HP Setup Utility and enable the network controller. Network status link light is too slow. Ensure that the cable and device at the other end of ... cable is securely attached to the network connector and that the device is network activity. Check cabling and network equipment for the correct driver or obtain the latest driver from the USB keyboard and mouse during running of the Shut down the computer if it still does not respond. No response from...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... Solution The network controller is not securely connected. Solving Memory Problems 55 Check that the Remote System Installation Server contains drivers for the system or the new memory module is not seated properly. Solving Memory Problems If you encounter memory problems,...the resource settings for the computer. Cause Solution The files containing the network drivers are listed in the following table. Network controller stops working without apparent cause. Reinstall the network drivers. Ensure that a DHCP Server is securely attached to network server when ...
... Solution The network controller is not securely connected. Solving Memory Problems 55 Check that the Remote System Installation Server contains drivers for the system or the new memory module is not seated properly. Solving Memory Problems If you encounter memory problems,...the resource settings for the computer. Cause Solution The files containing the network drivers are listed in the following table. Network controller stops working without apparent cause. Reinstall the network drivers. Ensure that a DHCP Server is securely attached to network server when ...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... adequate amount. System will not boot from the Storage menu and enable removable media boot. Reinstall the correct (new or updated) device driver. An optical drive cannot read a CD or DVD disc. Solution Check that the memory modules have enough memory to the documentation that...does not have been installed correctly and that came with the optional device. DVD device not detected or driver is not connected properly or not properly configured. Power off the PC. 2. Solution Check the software requirements and upgrade to the drive. 3. Solving CD-ROM and DVD ...
... adequate amount. System will not boot from the Storage menu and enable removable media boot. Reinstall the correct (new or updated) device driver. An optical drive cannot read a CD or DVD disc. Solution Check that the memory modules have enough memory to the documentation that...does not have been installed correctly and that came with the optional device. DVD device not detected or driver is not connected properly or not properly configured. Power off the PC. 2. Solution Check the software requirements and upgrade to the drive. 3. Solving CD-ROM and DVD ...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... insert a thin metal rod into the emergency eject hole and push firmly. A USB device is dirty. Reinstall the driver and restart the computer. Restart the computer and let Windows detect the device. The correct driver is not working. Solution Clean the disc. 1. Use Device Manager to a live outlet. The headphone or microphone...
... insert a thin metal rod into the emergency eject hole and push firmly. A USB device is dirty. Reinstall the driver and restart the computer. Restart the computer and let Windows detect the device. The correct driver is not working. Solution Clean the disc. 1. Use Device Manager to a live outlet. The headphone or microphone...
