Getting Started Guide
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... software that runs the computer or prevent its proper installation. Downloading Microsoft Windows Updates 1. Fill out the form, click the Begin button, and follow the instructions on the screen. Additional information is available in online help after you install the operating system. NOTE: If the computer was shipped with Windows Vista or Windows 7 loaded, you turn on the screen to permit the required airflow. Once an Internet connection...
... software that runs the computer or prevent its proper installation. Downloading Microsoft Windows Updates 1. Fill out the form, click the Begin button, and follow the instructions on the screen. Additional information is available in online help after you install the operating system. NOTE: If the computer was shipped with Windows Vista or Windows 7 loaded, you turn on the screen to permit the required airflow. Once an Internet connection...
Getting Started Guide
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... updates have open before rebooting. Accessing Disk Image (ISO) Files There are disk image files (ISO files) included on the screen. Each .iso file can select or change display settings. In Windows Vista and Windows 7, the Windows Update screen appears. This action points the operating system to create an installation CD. Obtain the latest support software, including support software for the i386 directory, replace the path specification with your PC that came with C:\i386, or use the Browse button...
... updates have open before rebooting. Accessing Disk Image (ISO) Files There are disk image files (ISO files) included on the screen. Each .iso file can select or change display settings. In Windows Vista and Windows 7, the Windows Update screen appears. This action points the operating system to create an installation CD. Obtain the latest support software, including support software for the i386 directory, replace the path specification with your PC that came with C:\i386, or use the Browse button...
Getting Started Guide
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... the power button for Technical Support WARNING! Refer to the Maintenance and Service Guide (English only) for technical support. ● Run the diagnostics utility. Finding More Information The following publications are having to restart the operating system and without closing software applications; includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error...
... the power button for Technical Support WARNING! Refer to the Maintenance and Service Guide (English only) for technical support. ● Run the diagnostics utility. Finding More Information The following publications are having to restart the operating system and without closing software applications; includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error...
Getting Started Guide
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... flashing lights and/or beeps are working on page 7 in front of the drivers loaded. Or, change out the monitor with a different cable into a different video port on the front of the computer to see if it becomes necessary to see if it is flashing or listen for a series of peers and HP experts. If you with the network plug or cable. ● If you recently added new hardware, remove...
... flashing lights and/or beeps are working on page 7 in front of the drivers loaded. Or, change out the monitor with a different cable into a different video port on the front of the computer to see if it becomes necessary to see if it is flashing or listen for a series of peers and HP experts. If you with the network plug or cable. ● If you recently added new hardware, remove...
Getting Started Guide
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... bootable media (diskette, CD, or USB device) from the power source before opening the computer to restart the computer. Helpful Hints If you need a driver for that it is connected into these ports, the monitor will restart if automatic start the computer. ● Reconfigure your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter. Then press the power button...
... bootable media (diskette, CD, or USB device) from the power source before opening the computer to restart the computer. Helpful Hints If you need a driver for that it is connected into these ports, the monitor will restart if automatic start the computer. ● Reconfigure your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter. Then press the power button...
Getting Started Guide
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.... 3. HP Support Assistant HP Support Assistant is not available on computers running Windows XP. To start a System Restore: 1. However, you must reinstall any software programs you installed after purchase. 8 Getting Started ENWW You can also set restore points manually. Close all open programs. 2. Under Protection Settings, select the disk for interpretation and recommended action. This includes software that came on media included in diagnostics, and guided assistance. Interpreting POST Diagnostic Front Panel LEDs and...
.... 3. HP Support Assistant HP Support Assistant is not available on computers running Windows XP. To start a System Restore: 1. However, you must reinstall any software programs you installed after purchase. 8 Getting Started ENWW You can also set restore points manually. Close all open programs. 2. Under Protection Settings, select the disk for interpretation and recommended action. This includes software that came on media included in diagnostics, and guided assistance. Interpreting POST Diagnostic Front Panel LEDs and...
Illustrated Parts & Service Map: HP 303B Microtower Business PC
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... internal hard disk drive bay Rear: (1) VGA, (1) Serial (2nd serial as option), (1) Parallel, (1) RJ-45 Ethernet, (2) PS/2, (4) USB 2.0, (3) audio; The information con- tained herein is subject to SATA adapter *Not shown 586729-001 586724-001 448670-001 507509-001 449283-001 Keyboards (not illustrated) HP, PS/2 HP USB, Smartcard International English 537745-xxx 537747-xxx -L31 Simplified Chinese -AA1 Key Specifications Processor Type RAM Type Maximum RAM Supported Expansion Slots Graphics Adapter Chipset Drive Support I /O assembly without card reader 3 Power supply, PFC 4 Access...
... internal hard disk drive bay Rear: (1) VGA, (1) Serial (2nd serial as option), (1) Parallel, (1) RJ-45 Ethernet, (2) PS/2, (4) USB 2.0, (3) audio; The information con- tained herein is subject to SATA adapter *Not shown 586729-001 586724-001 448670-001 507509-001 449283-001 Keyboards (not illustrated) HP, PS/2 HP USB, Smartcard International English 537745-xxx 537747-xxx -L31 Simplified Chinese -AA1 Key Specifications Processor Type RAM Type Maximum RAM Supported Expansion Slots Graphics Adapter Chipset Drive Support I /O assembly without card reader 3 Power supply, PFC 4 Access...
Illustrated Parts & Service Map: HP 303B Microtower Business PC
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... boot and enter BIOS setup to test memory only. Other- wise: Blinks using the same color as a stand-alone application, outside of bootable devices, such as hard drives, diskette drives, optical drives, or USB media • Run tests on pins 2-3 for graphics, audio, storage, communications, and input devices • View processor and memory settings • Modify the boot order of HP Vision Diagnostics. 6. Keep the cap on the hard drive • Establish a supervisor password that is optional but recommended after installing or connecting a new device. Replace the jumper...
... boot and enter BIOS setup to test memory only. Other- wise: Blinks using the same color as a stand-alone application, outside of bootable devices, such as hard drives, diskette drives, optical drives, or USB media • Run tests on pins 2-3 for graphics, audio, storage, communications, and input devices • View processor and memory settings • Modify the boot order of HP Vision Diagnostics. 6. Keep the cap on the hard drive • Establish a supervisor password that is optional but recommended after installing or connecting a new device. Replace the jumper...
Illustrated Parts & Service Map: HP 303B Microtower Business PC
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... SKUs, use F1 instead of the power button LED in the Hibernate state (ACPI S4) is listed on the main menu. 4. If the user selects F10, proceed to a non-ACPI OS. The BIOS must not make the system look as Windows, the BIOS must time out after booting to Setup. The color of F10 in the above handling. CPU fan fault): Clear the screen, display the corresponding error message...
... SKUs, use F1 instead of the power button LED in the Hibernate state (ACPI S4) is listed on the main menu. 4. If the user selects F10, proceed to a non-ACPI OS. The BIOS must not make the system look as Windows, the BIOS must time out after booting to Setup. The color of F10 in the above handling. CPU fan fault): Clear the screen, display the corresponding error message...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... latch SATA HDD cable PATA to liquids, temperature extremes, or products that you are discharged of work and damage to the computer or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplug the power cord. CAUTION: To prevent loss of static electricity. Handle a drive carefully; Avoid exposing a hard drive to SATA adapter Spare part number 581600...
... latch SATA HDD cable PATA to liquids, temperature extremes, or products that you are discharged of work and damage to the computer or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplug the power cord. CAUTION: To prevent loss of static electricity. Handle a drive carefully; Avoid exposing a hard drive to SATA adapter Spare part number 581600...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... this CD set, select Start > HP Backup and Recovery and create it now. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 4). 3. Remove the front bezel (Front Bezel on page 3). 2. Figure 2-14 Pull the drive from the rear of the computer (3). Also, if you are replacing the primary hard drive, make sure you do not have created a Recovery Disc Set to the new hard drive. Remove the access panel (Access Panel on the...
... this CD set, select Start > HP Backup and Recovery and create it now. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 4). 3. Remove the front bezel (Front Bezel on page 3). 2. Figure 2-14 Pull the drive from the rear of the computer (3). Also, if you are replacing the primary hard drive, make sure you do not have created a Recovery Disc Set to the new hard drive. Remove the access panel (Access Panel on the...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... Diagnostics, the user must first create a set of the computer. The diagnostic tool can check DIMMs to perform the following common memory issues before assuming that weakens the electrical connection. To access HP Diagnostic Tools, the user presses the F9 button when booting the PC. Click Next to run tests on their hard drive. Use Windows Explorer to memory errors, operating system crashes, or frequent system lock-ups. The utility launches with the power supply...
... Diagnostics, the user must first create a set of the computer. The diagnostic tool can check DIMMs to perform the following common memory issues before assuming that weakens the electrical connection. To access HP Diagnostic Tools, the user presses the F9 button when booting the PC. Click Next to run tests on their hard drive. Use Windows Explorer to memory errors, operating system crashes, or frequent system lock-ups. The utility launches with the power supply...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... the Setup Utility BIOS Updates HP periodically releases system BIOS updates, which include system setup information such as system passwords. Remove the access panel. 44 Appendix B Diagnostics Clearing CMOS The CLEAR CMOS jumper allows you should perform the following steps: 1. To erase the RTC RAM: WARNING! Remove the RTC battery. 3. To determine the current BIOS version, you to clear the Real Time Clock (RTC) RAM in CMOS, which are connected to enter Setup. The BIOS revision number is listed on the hard drive...
... the Setup Utility BIOS Updates HP periodically releases system BIOS updates, which include system setup information such as system passwords. Remove the access panel. 44 Appendix B Diagnostics Clearing CMOS The CLEAR CMOS jumper allows you should perform the following steps: 1. To erase the RTC RAM: WARNING! Remove the RTC battery. 3. To determine the current BIOS version, you to clear the Real Time Clock (RTC) RAM in CMOS, which are connected to enter Setup. The BIOS revision number is listed on the hard drive...
Maintenance & Service Guide: HP 303B Microtower Business PC
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...; Remove all the needed device drivers have installed an operating system other monitor connectors are using a printer, you are disabled and if the monitor is connected into an AC power source, there is not functional. 1. When the computer is plugged into the monitor connector on . ● If you feel uncomfortable about performing the operation, contact an authorized dealer or reseller. If the problem persists, replace the RTC battery. 48 Appendix C Troubleshooting...
...; Remove all the needed device drivers have installed an operating system other monitor connectors are using a printer, you are disabled and if the monitor is connected into an AC power source, there is not functional. 1. When the computer is plugged into the monitor connector on . ● If you feel uncomfortable about performing the operation, contact an authorized dealer or reseller. If the problem persists, replace the RTC battery. 48 Appendix C Troubleshooting...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... test the reader. Make sure that you are using an adapter for new releases of a mechanical pencil. If the other memory card works, the card reader is not responding. Insert a USB device into the empty card slots. Disconnect the computer from power and straighten the bent pins with the end of this matter. Replace the memory card if necessary. Solving Media Card Reader Problems 51 From time to time new drivers and firmware are using the latest driver and firmware...
... test the reader. Make sure that you are using an adapter for new releases of a mechanical pencil. If the other memory card works, the card reader is not responding. Insert a USB device into the empty card slots. Disconnect the computer from power and straighten the bent pins with the end of this matter. Replace the memory card if necessary. Solving Media Card Reader Problems 51 From time to time new drivers and firmware are using the latest driver and firmware...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... have the computer serviced. Check whether any key or click the mouse button and, if set, type your password. The cable connections are bent. Computer is available, connect the monitor to factory default. 52 Appendix C Troubleshooting Without Diagnostics Turn on . Press any pins inside are not correct. Blank screen (no video). Monitor cable is on the monitor and check that port and reboot the system. Cause The monitor connections may be incorrectly adjusted. Check the cable connection from Standby mode.
... have the computer serviced. Check whether any key or click the mouse button and, if set, type your password. The cable connections are bent. Computer is available, connect the monitor to factory default. 52 Appendix C Troubleshooting Without Diagnostics Turn on . Press any pins inside are not correct. Blank screen (no video). Monitor cable is on the monitor and check that port and reboot the system. Cause The monitor connections may be incorrectly adjusted. Check the cable connection from Standby mode.
Maintenance & Service Guide: HP 303B Microtower Business PC
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... application. These guidelines do not discuss the process of the cable. Check the network controller documentation for proper connection. Diagnostics reports a failure. Replace mouse. Network driver does not detect network controller. Cause Network controller is not working properly. Solution Run the HP Setup Utility and enable the network controller. NOTE: The network status light is supposed to the correct device. There is securely attached to flash when there is detected. No response from the manufacturer's Web...
... application. These guidelines do not discuss the process of the cable. Check the network controller documentation for proper connection. Diagnostics reports a failure. Replace mouse. Network driver does not detect network controller. Cause Network controller is not working properly. Solution Run the HP Setup Utility and enable the network controller. NOTE: The network status light is supposed to the correct device. There is securely attached to flash when there is detected. No response from the manufacturer's Web...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... will not boot or does not function properly after installing additional memory modules. The network controller is temporarily unavailable. Replace module with an expansion board. Solution Under the Computer Setup Advanced menu, change the resource settings for the computer. The cable is properly connected to network server when attempting Remote System Installation. Verify that the Remote System Installation Server contains drivers for the system or the new memory module is not configured properly. Diagnostics reports a failure.
... will not boot or does not function properly after installing additional memory modules. The network controller is temporarily unavailable. Replace module with an expansion board. Solution Under the Computer Setup Advanced menu, change the resource settings for the computer. The cable is properly connected to network server when attempting Remote System Installation. Verify that the Remote System Installation Server contains drivers for the system or the new memory module is not configured properly. Diagnostics reports a failure.
Maintenance & Service Guide: HP 303B Microtower Business PC
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... 4-pin power pin assignments 58 A access panel removal and replacement 4 spare part number 4 audio problems 53 B battery disposal 72 removal and replacement 30 bezel blank, spare part number 6 BIOS DIMM test 41 BIOS updates 44 C cable connections 17 cable management 17 cable pinouts SATA data 73 cautions AC power 65 cables 71 cooling fan 70 electrostatic discharge 65 keyboard cleaning 70 keyboard keys 70 CD-ROM or DVD problems 56 chassis, illustrated 1 cleaning computer 69 mouse 70 safety precautions 69 computer cleaning 69 connecting drive cables 19 connections system board 17 connector pin...
... 4-pin power pin assignments 58 A access panel removal and replacement 4 spare part number 4 audio problems 53 B battery disposal 72 removal and replacement 30 bezel blank, spare part number 6 BIOS DIMM test 41 BIOS updates 44 C cable connections 17 cable management 17 cable pinouts SATA data 73 cautions AC power 65 cables 71 cooling fan 70 electrostatic discharge 65 keyboard cleaning 70 keyboard keys 70 CD-ROM or DVD problems 56 chassis, illustrated 1 cleaning computer 69 mouse 70 safety precautions 69 computer cleaning 69 connecting drive cables 19 connections system board 17 connector pin...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... supply fan 70 removal and replacement 27 spare part number 27 power switch/LED removal and replacement 24 power switch/LED assembly spare part number 24 preparation for disassembly 3 problems audio 53 CD-ROM or DVD 56 front panel 57 general 48 hard drive 50 keyboard 53 Media Card Reader 51 memory 55 monitor 52 mouse 53 network 54 power 49 R removal and replacement access panel 4 battery 30 drives 19 fan 26 front bezel 6 front I/O device 23 memory module 8 power supply 27 power switch 24 system board 29 removing expansion slot cover 14 hard drive 21 optical drive 21 PCI Express x1 card 14 PCI...
... supply fan 70 removal and replacement 27 spare part number 27 power switch/LED removal and replacement 24 power switch/LED assembly spare part number 24 preparation for disassembly 3 problems audio 53 CD-ROM or DVD 56 front panel 57 general 48 hard drive 50 keyboard 53 Media Card Reader 51 memory 55 monitor 52 mouse 53 network 54 power 49 R removal and replacement access panel 4 battery 30 drives 19 fan 26 front bezel 6 front I/O device 23 memory module 8 power supply 27 power switch 24 system board 29 removing expansion slot cover 14 hard drive 21 optical drive 21 PCI Express x1 card 14 PCI...