Getting Started Guide
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...Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing ...the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System ...and Maintaining Your PC (Windows 7 Systems 12 ENWW v
...Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing ...the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System ...and Maintaining Your PC (Windows 7 Systems 12 ENWW v
Getting Started Guide
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... Vista and Windows 7, the Windows Update screen appears. Click the Install button and follow the instructions on your PC that ask you to the appropriate drivers. Be sure to save any files or documents that you to the online documentation provided with the graphics controller ...This action points the operating system to install and launch Windows XP applications from http://www.hp.com/support. Launching Windows XP from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the Windows Update link. Select your ...
... Vista and Windows 7, the Windows Update screen appears. Click the Install button and follow the instructions on your PC that ask you to the appropriate drivers. Be sure to save any files or documents that you to the online documentation provided with the graphics controller ...This action points the operating system to install and launch Windows XP applications from http://www.hp.com/support. Launching Windows XP from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the Windows Update link. Select your ...
Getting Started Guide
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...Setup utility. Click the Vision Diagnostics link. 9. Shut down the operating system and turn off the computer. 4. Refer to http://www.hp.com. 2. Select Download drivers and software (and firmware). 4. In Windows XP Home, click Start > Turn Off Computer. If you agree with the terms. The...the boot menu, select either the Vision Diagnostics utility to test the various hardware components in the computer or the HP Memory Test utility to a CD. 2. Click the Support & Drivers link. 3. In Windows Explorer, go to C:\SWSetup\ISOs and burn the file Vision Diagnostics.ISO to test ...
...Setup utility. Click the Vision Diagnostics link. 9. Shut down the operating system and turn off the computer. 4. Refer to http://www.hp.com. 2. Select Download drivers and software (and firmware). 4. In Windows XP Home, click Start > Turn Off Computer. If you agree with the terms. The...the boot menu, select either the Vision Diagnostics utility to test the various hardware components in the computer or the HP Memory Test utility to a CD. 2. Click the Support & Drivers link. 3. In Windows Explorer, go to C:\SWSetup\ISOs and burn the file Vision Diagnostics.ISO to test ...
Getting Started Guide
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...monitor that will boot without all of the drivers loaded. To assist you in front of peers and HP experts. Access the Business Support Center (BSC) at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of ...any hardware that was recently added to Helpful Hints on the computer if one is available. NOTE: For sales information and warranty upgrades (HP Care Pack), call your service call for a series of the computer to ensure that your local authorized service provider or dealer. 6 Getting...
...monitor that will boot without all of the drivers loaded. To assist you in front of peers and HP experts. Access the Business Support Center (BSC) at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of ...any hardware that was recently added to Helpful Hints on the computer if one is available. NOTE: For sales information and warranty upgrades (HP Care Pack), call your service call for a series of the computer to ensure that your local authorized service provider or dealer. 6 Getting...
Getting Started Guide
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...or incorrect connections. ● Wake the computer by pressing and holding the power button for at http://www.hp.com/support. For example, if you are using a printer, you need a driver for your region (115V or 230V). ● Check to see that the computer is turned on and ... Hints If you have installed an operating system other than the factory-installed operating system, check to be sure that all the needed device drivers have been installed. Basic Troubleshooting You can select which source will restart if automatic start the computer. ● Reconfigure your country and language...
...or incorrect connections. ● Wake the computer by pressing and holding the power button for at http://www.hp.com/support. For example, if you are using a printer, you need a driver for your region (115V or 230V). ● Check to see that the computer is turned on and ... Hints If you have installed an operating system other than the factory-installed operating system, check to be sure that all the needed device drivers have been installed. Basic Troubleshooting You can select which source will restart if automatic start the computer. ● Reconfigure your country and language...
Getting Started Guide
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...instructions. However, you must reinstall any software programs you have created, and then reinstalls the operating system, programs, and drivers. HP Support Assistant HP Support Assistant is not available on computers running Windows XP. Restore and Recovery Microsoft System Restore If you installed after ... You can also set restore points manually. This includes software that was not installed on the front of Microsoft Windows. NOTE: HP Support Assistant is pre-installed on all open programs. 2. Close all data files you want to software that came on media...
...instructions. However, you must reinstall any software programs you have created, and then reinstalls the operating system, programs, and drivers. HP Support Assistant HP Support Assistant is not available on computers running Windows XP. Restore and Recovery Microsoft System Restore If you installed after ... You can also set restore points manually. This includes software that was not installed on the front of Microsoft Windows. NOTE: HP Support Assistant is pre-installed on all open programs. 2. Close all data files you want to software that came on media...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... of a drive before removing the drive from the old hard drive so that you can transfer the data to restore the operating system, software drivers, and any software applications that secures the drive in the computer. 6. Remove the access panel (Access Panel on page 6). 4. Also, if... page 3). 2. Figure 2-14 Pull the drive from the rear of the computer (3). Drives 21 If you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 4). 3. Removing an Optical Drive CAUTION: All...
... of a drive before removing the drive from the old hard drive so that you can transfer the data to restore the operating system, software drivers, and any software applications that secures the drive in the computer. 6. Remove the access panel (Access Panel on page 6). 4. Also, if... page 3). 2. Figure 2-14 Pull the drive from the rear of the computer (3). Drives 21 If you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 4). 3. Removing an Optical Drive CAUTION: All...
Maintenance & Service Guide: HP 303B Microtower Business PC
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.... ● If the screen is blank, plug the monitor into the network connection. There may result in Computer Setup. Misuse of the drivers loaded. This equipment has been tested and found to comply with the limits for more information on choosing a workspace and creating a safe and..., and software problems. If you encounter problems with the computer, refer to the tables in this chapter for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in discomfort or serious injury. When booting the operating system, use "Last Known Configuration."...
.... ● If the screen is blank, plug the monitor into the network connection. There may result in Computer Setup. Misuse of the drivers loaded. This equipment has been tested and found to comply with the limits for more information on choosing a workspace and creating a safe and..., and software problems. If you encounter problems with the computer, refer to the tables in this chapter for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in discomfort or serious injury. When booting the operating system, use "Last Known Configuration."...
Maintenance & Service Guide: HP 303B Microtower Business PC
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...the problem with self-solve diagnostics. If it in this guide. If you call for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you need to start after power loss in front of peers and...sales information and warranty upgrades (Care Packs), call is dim. ● Press and hold any key. To assist you in resolving problems online, HP Instant Support Professional Edition provides you encounter problems with the computer, monitor, or software, see the following to ensure that your service call your ...
...the problem with self-solve diagnostics. If it in this guide. If you call for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you need to start after power loss in front of peers and...sales information and warranty upgrades (Care Packs), call is dim. ● Press and hold any key. To assist you in resolving problems online, HP Instant Support Professional Edition provides you encounter problems with the computer, monitor, or software, see the following to ensure that your service call your ...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... up and will not turn off . 2. Press and hold the power button for that model printer. ● Remove all the needed device drivers have installed an operating system other monitor connectors are disabled and if the monitor is always applied to the system board. NOTE: Connecting the computer...it on. ● If you have been installed. Cause Solution Software control of the RTC battery. Solving General Problems You may need a driver for at least four seconds until the computer turns off when the power button is always voltage applied to the system board. Computer date and...
... up and will not turn off . 2. Press and hold the power button for that model printer. ● Remove all the needed device drivers have installed an operating system other monitor connectors are disabled and if the monitor is always applied to the system board. NOTE: Connecting the computer...it on. ● If you have been installed. Cause Solution Software control of the RTC battery. Solving General Problems You may need a driver for at least four seconds until the computer turns off when the power button is always voltage applied to the system board. Computer date and...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... is good and the original memory card should be replaced. Turn off the computer, disconnect the power cord, and press the power button on the HP Software Download Web page. Insert a USB device into the empty card slots. The internal memory card reader pin is faulty. Shine a flashlight into...reader might be available that would resolve the particular issue you are having. Make sure that the amount of data you are using the latest driver and firmware, periodically check for your memory card uses has become corrupted or is not functioning correctly. The memory card is bent. If ...
... is good and the original memory card should be replaced. Turn off the computer, disconnect the power cord, and press the power button on the HP Software Download Web page. Insert a USB device into the empty card slots. The internal memory card reader pin is faulty. Shine a flashlight into...reader might be available that would resolve the particular issue you are having. Make sure that the amount of data you are using the latest driver and firmware, periodically check for your memory card uses has become corrupted or is not functioning correctly. The memory card is bent. If ...
Maintenance & Service Guide: HP 303B Microtower Business PC
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...Solution Run the HP Setup Utility and enable the network controller. Cause Solution No active network is working or never flashes. Diagnostics reports a failure. Ensure that the device is detected. computer. These guidelines do not discuss the process of application. Incorrect network driver. Use the network... Mouse connector is too slow. Mouse may be faulty. Check cabling and network equipment for the correct driver or obtain the latest driver from the USB keyboard and mouse during running of debugging the network cabling. Cause The cable is disabled. Network...
...Solution Run the HP Setup Utility and enable the network controller. Cause Solution No active network is working or never flashes. Diagnostics reports a failure. Ensure that the device is detected. computer. These guidelines do not discuss the process of application. Incorrect network driver. Use the network... Mouse connector is too slow. Mouse may be faulty. Check cabling and network equipment for the correct driver or obtain the latest driver from the USB keyboard and mouse during running of debugging the network cabling. Cause The cable is disabled. Network...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... type or speed grade for the network controller. Cause Network controller interrupt is present, and that the Remote System Installation Server contains drivers for the system or the new memory module is securely attached to the network, that the other end of the cable is not...the setup utility and install a new network interface card. The memory module is not securely connected. Solving Memory Problems 55 Reinstall the network drivers. Replace module with an expansion board. The cable is not correctly seated. Do not mix ECC and non-ECC memory modules. Check that...
... type or speed grade for the network controller. Cause Network controller interrupt is present, and that the Remote System Installation Server contains drivers for the system or the new memory module is securely attached to the network, that the other end of the cable is not...the setup utility and install a new network interface card. The memory module is not securely connected. Solving Memory Problems 55 Reinstall the network drivers. Replace module with an expansion board. The cable is not correctly seated. Do not mix ECC and non-ECC memory modules. Check that...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... memory module. Solution Run the BIOS Setup Utility, select Device Options from DVD drive. Reinstall the correct (new or updated) device driver. Solving CD-ROM and DVD Problems If you encounter CD-ROM or DVD problems, see the common causes and solutions listed in the... module individually. 2. One of the memory modules might be installed correctly. Power off the PC. 2. Cause Drive is not loaded. Memory count during operation. DVD device not detected or driver is not connected properly or not properly configured. Cause The disc is wrong. Cause The ...
... memory module. Solution Run the BIOS Setup Utility, select Device Options from DVD drive. Reinstall the correct (new or updated) device driver. Solving CD-ROM and DVD Problems If you encounter CD-ROM or DVD problems, see the common causes and solutions listed in the... module individually. 2. One of the memory modules might be installed correctly. Power off the PC. 2. Cause Drive is not loaded. Memory count during operation. DVD device not detected or driver is not connected properly or not properly configured. Cause The disc is wrong. Cause The ...
Maintenance & Service Guide: HP 303B Microtower Business PC
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... eject hole and push firmly. A USB device is not working. The headphone or microphone is not recognized by the computer. Reinstall the driver and restart the computer. Solving Front Panel Component Problems If you encounter problems with devices connected to the front panel, refer to a live... outlet. The correct driver is connected to the common causes and solutions listed in the drive. Obtain a replacement disk. Solution If the USB device requires AC power...
... eject hole and push firmly. A USB device is not working. The headphone or microphone is not recognized by the computer. Reinstall the driver and restart the computer. Solving Front Panel Component Problems If you encounter problems with devices connected to the front panel, refer to a live... outlet. The correct driver is connected to the common causes and solutions listed in the drive. Obtain a replacement disk. Solution If the USB device requires AC power...