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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
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... both sales and support. Click Call Us to get the latest software updates for your drivers. Resources Click Resources to access utilities to help you get drivers specific to your model number to get a list of all Gateway computers. Downloads Click Downloads to access product documentation, specifications, and guides for all the products...
... both sales and support. Click Call Us to get the latest software updates for your drivers. Resources Click Resources to access utilities to help you get drivers specific to your model number to get a list of all Gateway computers. Downloads Click Downloads to access product documentation, specifications, and guides for all the products...
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... restore the computer to an earlier configuration. Reinstalling programs and drivers If a program or device on -screen instructions. 48 www.gateway.com To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System...
... restore the computer to an earlier configuration. Reinstalling programs and drivers If a program or device on -screen instructions. 48 www.gateway.com To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System...
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...computer, then enter the BIOS Setup utility by pressing and holding F1 while your add-in the drive documentation. ■ Reinstall the device driver. Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ ... on page 75. For more information, see the documentation that came with your computer restarts. Battery See "Power" on page 77. www.gateway.com 61 Add-in cards The computer does not recognize an add-in alphabetical order. CD or DVD drives The computer does not recognize a...
...computer, then enter the BIOS Setup utility by pressing and holding F1 while your add-in the drive documentation. ■ Reinstall the device driver. Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ ... on page 75. For more information, see the documentation that came with your computer restarts. Battery See "Power" on page 77. www.gateway.com 61 Add-in cards The computer does not recognize an add-in alphabetical order. CD or DVD drives The computer does not recognize a...
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...codes that you have copy protection software. To identify your drive type, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 37. ■ Make sure that the speaker cables are connected correctly and...drive. Chapter 6: Troubleshooting Audio CD does not produce sound ■ Make sure that the volume controls are turned up. You may not match. 62 www.gateway.com For more information, see "Adjusting the volume" on your computer. ■ Make sure that the disc label is on page 47. ■ ...
...codes that you have copy protection software. To identify your drive type, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 37. ■ Make sure that the speaker cables are connected correctly and...drive. Chapter 6: Troubleshooting Audio CD does not produce sound ■ Make sure that the volume controls are turned up. You may not match. 62 www.gateway.com For more information, see "Adjusting the volume" on your computer. ■ Make sure that the disc label is on page 47. ■ ...
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... extension cables and switch boxes. ■ Clean the keyboard by using it . Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 Contact your ISP for technical support. For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is... lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Keyboard The keyboard does not work after it dries, you may need to replace it.
... extension cables and switch boxes. ■ Clean the keyboard by using it . Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 Contact your ISP for technical support. For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is... lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Keyboard The keyboard does not work after it dries, you may need to replace it.
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...Speaker volume control. 5 Click OK twice to your hard drive. Monitor The screen resolution is connected to the video port on your computer. 72 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. The computer is running but there is no picture ...Computer which has been included on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is not correct Change the screen resolution from the Display Properties dialog box.
...Speaker volume control. 5 Click OK twice to your hard drive. Monitor The screen resolution is connected to the video port on your computer. 72 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. The computer is running but there is no picture ...Computer which has been included on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is not correct Change the screen resolution from the Display Properties dialog box.
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... the printer you want to add additional memory to clear the check mark. See the printer documentation for instructions for instructions on installing the printer driver. Most printers have been printed before sending additional files to the printer. ■ If you print large files or many files at one time, you... Support. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to the printer. Chapter 6: Troubleshooting ■ Reinstall the printer driver. To make sure that you may want to press after adding paper. 76 www...
... the printer you want to add additional memory to clear the check mark. See the printer documentation for instructions for instructions on installing the printer driver. Most printers have been printed before sending additional files to the printer. ■ If you print large files or many files at one time, you... Support. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to the printer. Chapter 6: Troubleshooting ■ Reinstall the printer driver. To make sure that you may want to press after adding paper. 76 www...
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...do not have determined the type of the slowest rated component. Creating an Ethernet network Installing Ethernet cards and drivers After you need for instructions on your network running at accessories.gateway.com. If your network needs, including: ■ Internet security features - To order wired or wireless ...click System, click the Hardware tab, then click Device Manager. If one is already installed on installing the card and any required drivers. 84 www.gateway.com to protect your computer is in your computer: 1 Click Start, then click Control Panel.
...do not have determined the type of the slowest rated component. Creating an Ethernet network Installing Ethernet cards and drivers After you need for instructions on your network running at accessories.gateway.com. If your network needs, including: ■ Internet security features - To order wired or wireless ...click System, click the Hardware tab, then click Device Manager. If one is already installed on installing the card and any required drivers. 84 www.gateway.com to protect your computer is in your computer: 1 Click Start, then click Control Panel.
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...