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8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 8
... the latest technology and passes through the most stringent quality control tests to come.
Thanks again, from your new Gateway computer for purchasing our computer! Please read this manual carefully to familiarize yourself with the outstanding quality, reliability, and performance of -class service and support in addition to provide best-of your computer in good...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 10
... Downloads to get the latest software updates for all the products that Gateway supports. Click the arrow button to open the Select Your Computer Product box, then click your model number to view and purchase upgrades for your serial number in the Serial Number box, then click Submit. Upgrade Center
Click Upgrade Center to access product documentation, specifications, and guides...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 66
... you have problems with your computer, try these safety guidelines:
■ Never remove your computer case cover while your computer and contact a qualified computer technician.
First steps
If you followed each instruction. ■ If an error occurs in the
Search box
, then click the arrow.
60
www.gateway.com Type the keyword troubleshooting in a program...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 72
...are using a dial-up correctly.
OR - For more information about troubleshooting Internet connections, click Start, then click Help and Support.
Double-check the URL or try a different URL. If you ...a problem with your Internet service provider (ISP) is set up modem, make sure that you still get the error, your ISP is plugged into the modem jack and not the Ethernet network ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 73
..., performing multiple downloads, and having
multiple programs open on the keyboard. ■ Make sure that your account with your Internet service provider (ISP) is set up correctly.
...device driver. www.gateway.com
67 Contact your computer and unplug the keyboard. Troubleshooting
■ The condition of the telephone lines in your residence or at your local telephone service
&#...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 74
...arrow. Type the keyword memory
error in the My Computer window ■ Reboot your computer.
Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message Close all programs, then restart your computer.
Modem (dial-up)
See also "Internet" on page 66.
68
www.gateway.com Help and Support
For more information about troubleshooting memory errors, click
Start, then click...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 77
...error such as port already open programs. 2 Click Start, then click Control Panel. See "Desktop PC Back" on your computer. If information about modem troubleshooting, click Start, then
click Help and Support... problems with no modem information is available, a white screen appears with the modem connection.
■ Shut down the modem volume. www.gateway.com
71 If your
Control Panel...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 80
...about network troubleshooting, click Start, then
click Help and Support.
Make sure that CAPS LOCK is turned off, then retype the password.
74
www.gateway.com For more information about setting up a...connect to control precisely, cleaning the mouse will likely improve its accuracy. Type the keyword network
troubleshooting in the Search box
, then
click the arrow. Passwords
Your ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 82
...See the printer documentation for instructions for instructions on installing the printer driver.
Most printers have an online/offline button that came with your
Control Panel is not set to work offline:
1 Click Start, then click Control Panel. If your printer for adding additional memory. Help and Support
For more information about printer troubleshooting, click Start, then
click...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 83
... Search box
, then click the arrow. www.gateway.com
77
Sound
Troubleshooting
You are not getting sound from the speakers ■ Make sure that the speakers are turned on page 30.
■ Make sure that mute controls are turned off. For more information, see the speaker setup poster to check your speaker connections.
■...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 88
... are built using Fast or Gigabit Ethernet components. Using a router
The most common way to set up an Ethernet network is available at 1000 Mbps. Ethernet, Fast Ethernet, or Gigabit Ethernet
Ethernet is Dynamic Host Control Protocol (DHCP) using a router. To create an Ethernet network, you to each computer or network device.
82
www.gateway.com Most home networks are...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 106
... and disconnect the antenna or cable system.
Warning
When installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 112
...11 Windows 27
L
label Microsoft Certificate of Authenticity 15 model number 15
serial number 15 LAN IP Address 91 laser printer 16 LCD panel
cleaning 47
troubleshooting 64,...43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 115
... protecting against 43 removing with Norton Internet Security 43
voltage switch 13 volume
adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77
W
WAN IP Address 91 Web site
Gateway 3 Windows
Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet troubleshooting 93 workgroup
www.gateway.com
109
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