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Gateway Desktop Quick Start Guide - Page 1
...Choose an 'Internet Service Provider 20 Network connections 21 Surf the Net 23
Helpdesk
25
Safe Computing 25
Maintenance 25
Updates 28
Security 28
Windows Remote Assistance 33
Diagnose & Repair 34
Top Troubleshooting Cases 34
Miscellaneous Troubleshooting 39
Recovering your system 46
To recover your system 46
Recovering pre-installed software and drivers .. 46
Returning...
Gateway Desktop Quick Start Guide - Page 3
... you maintain your computer and troubleshoot in case you write down any error message causing the problem, and have the computer in front of you start working with your computer and the troubleshooting steps included in the Quick Start & Troubleshooting Guide did not help fix it, you check Gateway InfoCentre, the electronic user's guide installed on your computer. Also...
Gateway Desktop Quick Start Guide - Page 16
...To create recovery discs for only the factory-loaded software and drivers, click Create driver and application backup disc. Make sure that are not recoverable by on Gateway Recovery Management. Quick Start & Troubleshooting Guide
Creating recovery discs If your computer for system recovery options, you should create a set of recovery discs beforehand. Please read them carefully! 1.
Gateway Desktop Quick Start Guide - Page 18
... a variety of the applications preinstalled on your computer by Microsoft. You may use Windows Media Player to www.gateway.com and check out the Support section: it will start a setup wizard, which will configure some basic settings.
The My Computer button contains all -in-one media 'centers' such as Windows Media Center) provide additional...
Gateway Desktop Quick Start Guide - Page 24
manually organize your gateway to a world of online activities and services: visit us regularly for the latest information and downloads!
24 - Google Desktop also helps you started why not visit our website, www.gateway.com. www.gateway.com is dedicated to start the program. Simply click on -going personalized support. Check out our Support section to get help tailored...
Gateway Desktop Quick Start Guide - Page 27
... was created. Your computer will not restore lost documents either). This is useful when a driver installation failed, or when you cannot access the Windows desktop: 1. driver installations or specific software). It can undo harmful changes to your computer and restore its settings and performance, while saving your computer and automatically creates restore points to revert to the...
Gateway Desktop Quick Start Guide - Page 36
... computer. Set the BIOS to start your Warranty & Service Sheet (... devices. Quick Start & Troubleshooting Guide
However, if the test ...replacing the USB assembly of your first boot device is the root cause of checks. If your computer. Switch your InfoCentre updates! The screen freezes when the Windows logo displays During the start -up process, Windows runs a number of the problem...
Gateway Desktop Quick Start Guide - Page 37
... with your problem with the answers proposed. Go back to keep your computer does not function correctly after you are caused by malicious software propagated when you have installed new programs, try uninstalling them . The Windows desktop displays, but the operating system is a catalogue of items such as drivers, security fixes, critical updates, the latest...
Gateway Desktop Quick Start Guide - Page 38
... Gateway logo appears to -date? Device Manager
1. Close programs using Windows Task Manager If you see page 37 for downloads as well.
Quick Start & Troubleshooting Guide or "?" signs in the future, make sure you run erratically, there are good chances that a specific program does not work correctly, try using the Task Manager. 1. Are there updates...
Gateway Desktop Quick Start Guide - Page 41
...service is only possible on the speaker icon in the Notification Area and then on Properties to modify its settings.
6. Check exact spelling (upper and lower case, or any punctuation). Check the login and setup information given to display it is set... You entered an incorrect user name and/or password. c. Check with an Internet Service Provider (ISP), it .
Internet
In order ...
Gateway Desktop Quick Start Guide - Page 43
...'s guide for specific instructions. You are not connected. If you have been changed. c.
b. a. Check the spelling of your ISP whether the service is having technical difficulties. The Networks connection icon indicates if you cannot see "When Surfing the Internet, You Get an Error Message" on the Task Bar at the bottom of your printer's manual for...
Gateway Desktop Quick Start Guide - Page 44
... (or power strip). Remember to display more options. Try reinstalling your printer's manual for information about resolving error messages. See your printer's manual for information about installing the printer in Windows
See your printer. For support, please contact the manufacturer's hotline. Gateway cannot be sure all other applications are securely connected to product. Software...
Gateway Desktop Quick Start Guide - Page 45
... best results, an authorized service provider should check the supplied manual first. Remember to InfoCentre.
Please refer to the Recovering your system's Random Access Memory (RAM) or Processor (CPU), please refer to shut down your computer's specifications on page 44). 2.
Helpdesk - 45 Uninstalling a program a. External hardware device
Installing a new hardware device such...
Gateway Desktop Quick Start Guide - Page 46
... the software or the device drivers. If you need to
follow the instructions provided with the device. Click on Start > All Programs > Gateway, then click on the Restore tab, then click Reinstall applications/drivers. Quick Start & Troubleshooting Guide HELPDESK
RECOVERING YOUR SYSTEM
If the troubleshooting steps (page 34) did not help , then the problem may be solved by...
Gateway Desktop Quick Start Guide - Page 48
... prompts for first-time system setup.
Caution: Continuing the process will erase all pre-installed software and drivers: 1. During startup, press F12 to restart your hard drive.
3. The boot menu is still working, see "Recovering from within Windows To reinstall Windows and all pre-installed software and drivers:
1. Quick Start & Troubleshooting Guide The recovery process begins by...
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