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... selection 22 Starting your computer 23 Waking up your computer 24 Turning off your computer 24 Restarting (rebooting) your computer 25 Using the keyboard 26 Keyboard features 26 Using the mouse 28 Adjusting the volume 30 Configuring the audio jacks 30 Connecting the dial-up modem 31 Connecting to a cable or DSL modem or to a wired Ethernet network 31 Installing a printer, scanner, or other peripheral device 32 www.gateway.com i
... selection 22 Starting your computer 23 Waking up your computer 24 Turning off your computer 24 Restarting (rebooting) your computer 25 Using the keyboard 26 Keyboard features 26 Using the mouse 28 Adjusting the volume 30 Configuring the audio jacks 30 Connecting the dial-up modem 31 Connecting to a cable or DSL modem or to a wired Ethernet network 31 Installing a printer, scanner, or other peripheral device 32 www.gateway.com i
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... and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the front bezel 52 Closing the case 53 Replacing the side panel 53 Replacing the front bezel 54 Installing memory 55 Replacing the system battery 57 6 Troubleshooting 59 Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives...
... and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the front bezel 52 Closing the case 53 Replacing the side panel 53 Replacing the front bezel 54 Installing memory 55 Replacing the system battery 57 6 Troubleshooting 59 Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives...
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... management 64 Hard drive 65 Internet 66 Keyboard 67 Memory 68 Memory card reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works...
... management 64 Hard drive 65 Internet 66 Keyboard 67 Memory 68 Memory card reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works...
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... mouse) into this button to turn the power on page 32. This jack is turned on drive type). Insert a standard 3.5-inch diskette into these ports. For more information, see "Installing a printer, scanner, or other devices into this drive to listen to operate in use. Press this jack. Lights when the hard drive is color-coded red or pink. Component Icon DVD/CD drive USB ports (optional) Diskette drive (optional) Memory card reader (optional) Power button and power indicator Hard drive indicator IEEE 1394 ports (optional...
... mouse) into this button to turn the power on page 32. This jack is turned on drive type). Insert a standard 3.5-inch diskette into these ports. For more information, see "Installing a printer, scanner, or other devices into this drive to listen to operate in use. Press this jack. Lights when the hard drive is color-coded red or pink. Component Icon DVD/CD drive USB ports (optional) Diskette drive (optional) Memory card reader (optional) Power button and power indicator Hard drive indicator IEEE 1394 ports (optional...
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... turning on page 32. Plug an Ethernet network cable or a device (such as a printer) into an S-Video jack on configuring this , the voltage switch should always be moved to this guide, click Start, All Programs, then click Gateway Documentation. Component Icon Power connector Case cover thumbscrews Rear speaker jack (black plug) (optional) Ethernet (network) jack IEEE 1394 ports Parallel port S-Video (TV) out jack (optional) Modem jack Voltage switch Desktop PC Back Description Plug the power cord into this jack. Plug your hard drive...
... turning on page 32. Plug an Ethernet network cable or a device (such as a printer) into an S-Video jack on configuring this , the voltage switch should always be moved to this guide, click Start, All Programs, then click Gateway Documentation. Component Icon Power connector Case cover thumbscrews Rear speaker jack (black plug) (optional) Ethernet (network) jack IEEE 1394 ports Parallel port S-Video (TV) out jack (optional) Modem jack Voltage switch Desktop PC Back Description Plug the power cord into this jack. Plug your hard drive...
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.... You will need to install the new battery the same way. The main menu of used batteries following the instructions in "Removing the side panel" on page 51. 6 For more stability, place your computer. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. www.gateway.com 57 Dispose of the BIOS Setup utility opens. 3 Write down...
.... You will need to install the new battery the same way. The main menu of used batteries following the instructions in "Removing the side panel" on page 51. 6 For more stability, place your computer. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. www.gateway.com 57 Dispose of the BIOS Setup utility opens. 3 Write down...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 59
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 59
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... the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is turned on the screen, write down the exact message. First steps If you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 60 www.gateway.com Chapter 6: Troubleshooting...
... the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is turned on the screen, write down the exact message. First steps If you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 60 www.gateway.com Chapter 6: Troubleshooting...
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... diskette drive, then press ENTER. Contact your ISP technical support for help. ■ Make sure that you still get the error, your Internet service provider (ISP) is having technical difficulties. Help and Support For more information, "Modem (dial-up correctly. Chapter 6: Troubleshooting You see an "Unable to locate host" message and are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network...
... diskette drive, then press ENTER. Contact your ISP technical support for help. ■ Make sure that you still get the error, your Internet service provider (ISP) is having technical difficulties. Help and Support For more information, "Modem (dial-up correctly. Chapter 6: Troubleshooting You see an "Unable to locate host" message and are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network...
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Memory card reader Drive letters for the memory card slots do not appear in the Search box , then click the arrow. Modem (dial-up) See also "Internet" on page 66. 68 www.gateway.com Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is failing. Chapter...
Memory card reader Drive letters for the memory card slots do not appear in the Search box , then click the arrow. Modem (dial-up) See also "Internet" on page 66. 68 www.gateway.com Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is failing. Chapter...
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... not pass diagnostics. The Control Panel window opens. If no data, or if you can turn down and restart your computer. If the handshaking sounds are too loud, you get an error such as port already open programs. 2 Click Start, then click Control Panel. Some telephone cables do not meet required cable standards and may hear unusual handshaking sounds when the modems first connect. If your Control Panel is...
... not pass diagnostics. The Control Panel window opens. If no data, or if you can turn down and restart your computer. If the handshaking sounds are too loud, you get an error such as port already open programs. 2 Click Start, then click Control Panel. Some telephone cables do not meet required cable standards and may hear unusual handshaking sounds when the modems first connect. If your Control Panel is...
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... about network troubleshooting, click Start, then click Help and Support. Contact your company network Every network is working to make sure that the mouse port works. Make sure that the optical sensor is turned off, then retype the password. 74 www.gateway.com Chapter 6: Troubleshooting Mouse The mouse does not work ■ Make sure that the mouse cable is plugged in correctly. ■ Shut down and restart your computer. ■ Remove all extension cables and switch boxes...
... about network troubleshooting, click Start, then click Help and Support. Contact your company network Every network is working to make sure that the mouse port works. Make sure that the optical sensor is turned off, then retype the password. 74 www.gateway.com Chapter 6: Troubleshooting Mouse The mouse does not work ■ Make sure that the mouse cable is plugged in correctly. ■ Shut down and restart your computer. ■ Remove all extension cables and switch boxes...
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... out of the printer you need to work offline: 1 Click Start, then click Control Panel. The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that the printer is not set to press after adding paper. 76 www.gateway.com See the printer documentation for instructions for instructions on installing the printer driver. Chapter 6: Troubleshooting ■ Reinstall the printer...
... out of the printer you need to work offline: 1 Click Start, then click Control Panel. The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that the printer is not set to press after adding paper. 76 www.gateway.com See the printer documentation for instructions for instructions on installing the printer driver. Chapter 6: Troubleshooting ■ Reinstall the printer...
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... each computer or network device. 82 www.gateway.com Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at three different speeds. Important Check local code requirements before installing Ethernet cable or other wiring in the home. A DHCP network configuration uses a router to automatically assign IP addresses to Networking An Ethernet network consists of two or more computers connected together through an Ethernet cable. This connection type is available...
... each computer or network device. 82 www.gateway.com Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at three different speeds. Important Check local code requirements before installing Ethernet cable or other wiring in the home. A DHCP network configuration uses a router to automatically assign IP addresses to Networking An Ethernet network consists of two or more computers connected together through an Ethernet cable. This connection type is available...
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...-through an Internet service provider (ISP) and that you are configuring it as a DHCP server. The Setup page opens. 3 Enter the following configuration information applies to the Linksys® EtherFast Cable/DSL routers. Important The following values in the password box, then click OK. For any numbered port on your computers. 3 Plug one end of the computers connected to the network, open your Web browser, type http...
...-through an Internet service provider (ISP) and that you are configuring it as a DHCP server. The Setup page opens. 3 Enter the following configuration information applies to the Linksys® EtherFast Cable/DSL routers. Important The following values in the password box, then click OK. For any numbered port on your computers. 3 Plug one end of the computers connected to the network, open your Web browser, type http...
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... buttons 26 B battery replacing 57 bezel removing 52 replacing 54 broadband connection 31, 85 connecting 13 buttons See keys and buttons C cable modem 31, 83, 89 connecting 13 Caps Lock indicator 27 cards inserting memory card 36 installing memory card 36 removing memory card 36 slots 35 troubleshooting add-in card 61 troubleshooting memory card 68 types of memory cards supported 35 case closing 53 opening 51 CD cleaning 47 inserting 38 playing audio 39 recording 39 troubleshooting 61 CD drive identifying 37 locating drive 11 troubleshooting 61 cellular phone memory cards...
... buttons 26 B battery replacing 57 bezel removing 52 replacing 54 broadband connection 31, 85 connecting 13 buttons See keys and buttons C cable modem 31, 83, 89 connecting 13 Caps Lock indicator 27 cards inserting memory card 36 installing memory card 36 removing memory card 36 slots 35 troubleshooting add-in card 61 troubleshooting memory card 68 types of memory cards supported 35 case closing 53 opening 51 CD cleaning 47 inserting 38 playing audio 39 recording 39 troubleshooting 61 CD drive identifying 37 locating drive 11 troubleshooting 61 cellular phone memory cards...
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... camera locating serial port 14 locating USB port 11, 14 digital video camera locating IEEE 1394 port 11, 13 DIMM See memory directional keys 27 diskette drive 34 troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive types 37...
... camera locating serial port 14 locating USB port 11, 14 digital video camera locating IEEE 1394 port 11, 13 DIMM See memory directional keys 27 diskette drive 34 troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive types 37...
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... screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43 memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68 memory card reader locating 10 memory card types supported 35 using 35 microphone jack 11, 14 Microsoft Certificate of Authenticity 15 model number 15 modem cable 31, 83, 89 connecting 31 DSL 31, 83, 89 jack 13, 31 protecting from power surge 22 troubleshooting 68 monitor cleaning 47 port 14 troubleshooting 72 www.gateway...
... screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43 memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68 memory card reader locating 10 memory card types supported 35 using 35 microphone jack 11, 14 Microsoft Certificate of Authenticity 15 model number 15 modem cable 31, 83, 89 connecting 31 DSL 31, 83, 89 jack 13, 31 protecting from power surge 22 troubleshooting 68 monitor cleaning 47 port 14 troubleshooting 72 www.gateway...
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... Lock indicator 27 parallel port 13 password 74 PDA memory cards 35 peripheral devices 32 playing audio CD 39 DVD 39 Plug and Play devices IEEE 1394 support for 32 USB support for 32 pointer 28 moving 29 ports See connections power button 11 connector 13 Hibernate mode 11 indicator 11 source problems 22 Standby/Resume 11 troubleshooting 75 turning off computer 24 turning on computer 23 power button 11 printer default 75 inkjet 16...
... Lock indicator 27 parallel port 13 password 74 PDA memory cards 35 peripheral devices 32 playing audio CD 39 DVD 39 Plug and Play devices IEEE 1394 support for 32 USB support for 32 pointer 28 moving 29 ports See connections power button 11 connector 13 Hibernate mode 11 indicator 11 source problems 22 Standby/Resume 11 troubleshooting 75 turning off computer 24 turning on computer 23 power button 11 printer default 75 inkjet 16...
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... startup 63 diskette drive 63 display 64 DVD drive 61, 64 DVD/CD drive 61, 64 Ethernet network 93 faxes 70 files 64 general guidelines 60 hard drive 65 Internet connection 66, 70 keyboard 67 LCD panel 64, 72 memory 68 memory card reader 68 modem 68 monitor 72 mouse 74 network 74 passwords 74 power 75 printer 75 safety guidelines 60 screen 64, 72 screen area 72 screen resolution 72 technical support 78 telephone support 78 Web site connection speed 66 turning...
... startup 63 diskette drive 63 display 64 DVD drive 61, 64 DVD/CD drive 61, 64 Ethernet network 93 faxes 70 files 64 general guidelines 60 hard drive 65 Internet connection 66, 70 keyboard 67 LCD panel 64, 72 memory 68 memory card reader 68 modem 68 monitor 72 mouse 74 network 74 passwords 74 power 75 printer 75 safety guidelines 60 screen 64, 72 screen area 72 screen resolution 72 technical support 78 telephone support 78 Web site connection speed 66 turning...