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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
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... Resources to access utilities to help you get the latest software updates for all the products that Gateway supports. To view support documents for your drivers. For more information, see "Telephone support" on page 78. 4 www.gateway.com Product Support Click Product Support to customer care with a live technician, including chat and e-mail...
... Resources to access utilities to help you get the latest software updates for all the products that Gateway supports. To view support documents for your drivers. For more information, see "Telephone support" on page 78. 4 www.gateway.com Product Support Click Product Support to customer care with a live technician, including chat and e-mail...
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...Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Type the keyword System Restore in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall ...your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install a program...
...Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Type the keyword System Restore in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall ...your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install a program...
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... that you have installed the required software. Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you have copy protection software...
... that you have installed the required software. Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you have copy protection software...
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... play ■ Make sure that the disc label is 1. The regional code on page 47. ■ Reinstall the audio device drivers. To be able to play a DVD, the disc's regional code and your drive type, see "Adjusting the volume" on page...restart your DVD drive is 4. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your computer. ■ Make sure that the mute controls are... these CDs on your computer. ■ Clean the disc. You may not match. 62 www.gateway.com
... play ■ Make sure that the disc label is 1. The regional code on page 47. ■ Reinstall the audio device drivers. To be able to play a DVD, the disc's regional code and your drive type, see "Adjusting the volume" on page...restart your DVD drive is 4. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your computer. ■ Make sure that the mute controls are... these CDs on your computer. ■ Clean the disc. You may not match. 62 www.gateway.com
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... cables and switch boxes. ■ Clean the keyboard by using it . Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 Contact your account with a narrow, straw-like extension to remove dust and lint trapped under the keys. ■ Try a keyboard that ...you know works to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver. Liquid spilled in the keyboard If you spilled liquid in correctly. If the keyboard does not work ■ Make sure that a key is not stuck...
... cables and switch boxes. ■ Clean the keyboard by using it . Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 Contact your account with a narrow, straw-like extension to remove dust and lint trapped under the keys. ■ Try a keyboard that ...you know works to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver. Liquid spilled in the keyboard If you spilled liquid in correctly. If the keyboard does not work ■ Make sure that a key is not stuck...
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Type the keyword screen resolution in and turned on your computer. 72 www.gateway.com To access this guide, click Start, All Programs, then click Gateway Documentation. If your Control Panel is not correct Change the screen resolution from the Display Properties dialog box. Help and Support For...monitor is turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is plugged in the Search box , then click the arrow. The Control Panel window opens.
Type the keyword screen resolution in and turned on your computer. 72 www.gateway.com To access this guide, click Start, All Programs, then click Gateway Documentation. If your Control Panel is not correct Change the screen resolution from the Display Properties dialog box. Help and Support For...monitor is turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is plugged in the Search box , then click the arrow. The Control Panel window opens.
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... Offline, click Use Printer Offline to use. To make sure that the printer is not set to press after adding paper. 76 www.gateway.com Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. ...See the guide that the printer is not set to the printer. See the printer documentation for instructions for instructions on installing the printer driver. If your printer for adding additional memory. You see a "Printer is out of the printer you want to add additional memory to work...
... Offline, click Use Printer Offline to use. To make sure that the printer is not set to press after adding paper. 76 www.gateway.com Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. ...See the guide that the printer is not set to the printer. See the printer documentation for instructions for instructions on installing the printer driver. If your printer for adding additional memory. You see a "Printer is out of the printer you want to add additional memory to work...
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... Device Manager. Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be sure the model includes everything your network running at accessories.gateway.com. A mixture of Ethernet you are using for instructions on your Ethernet cards for your computer is in front of the slowest rated component. Tips... of components rated at different speeds will result in your network, you must install one is already installed on installing the card and any required drivers. 84 www.gateway.com
... Device Manager. Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be sure the model includes everything your network running at accessories.gateway.com. A mixture of Ethernet you are using for instructions on your Ethernet cards for your computer is in front of the slowest rated component. Tips... of components rated at different speeds will result in your network, you must install one is already installed on installing the card and any required drivers. 84 www.gateway.com
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...