Owner's Manual
Page 2
... listed, contact your computer to order supplies. Ordering Supplies Your Dell Photo AIO Printer 964 includes software installed to print using the following ink cartridges. Supply Item Standard Capacity black ink cartridge Standard Capacity color ink cartridge High Capacity black ink cartridge High Capacity color ink cartridge Photo ink cartridge Part number J5566 J5567 M4640 M4646 J4844 During a print...
... listed, contact your computer to order supplies. Ordering Supplies Your Dell Photo AIO Printer 964 includes software installed to print using the following ink cartridges. Supply Item Standard Capacity black ink cartridge Standard Capacity color ink cartridge High Capacity black ink cartridge High Capacity color ink cartridge Photo ink cartridge Part number J5566 J5567 M4640 M4646 J4844 During a print...
Owner's Manual
Page 3
.... © 2005 Dell Inc. Reproduction in any proprietary interest in this text: Dell and the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of Dell Inc. Other trademarks and trade names may be used in subparagraph (c)(1)(ii) of your printer. Use, duplication or...how to avoid the problem. is subject to change without the written permission of Dell Inc.; Information in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. Dell Inc. NOTICE: A NOTICE indicates either the entities claiming the marks and names or...
.... © 2005 Dell Inc. Reproduction in any proprietary interest in this text: Dell and the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of Dell Inc. Other trademarks and trade names may be used in subparagraph (c)(1)(ii) of your printer. Use, duplication or...how to avoid the problem. is subject to change without the written permission of Dell Inc.; Information in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. Dell Inc. NOTICE: A NOTICE indicates either the entities claiming the marks and names or...
Owner's Manual
Page 8
... Using the Dell All-In-One Center 73 Using Printing Preferences 76 Using Dell Picture Studio 78 Using the Memory Card Manager 78 Dell Ink Management System 79 Removing and Reinstalling Software 81 7 Ink Cartridge Maintenance Replacing Ink Cartridges 83 Aligning Ink Cartridges 87 Cleaning the Ink Cartridge Nozzles 88 8 Troubleshooting Setup Problems 89 Computer Problems 89 Printer Problems...
... Using the Dell All-In-One Center 73 Using Printing Preferences 76 Using Dell Picture Studio 78 Using the Memory Card Manager 78 Dell Ink Management System 79 Removing and Reinstalling Software 81 7 Ink Cartridge Maintenance Replacing Ink Cartridges 83 Aligning Ink Cartridges 87 Cleaning the Ink Cartridge Nozzles 88 8 Troubleshooting Setup Problems 89 Computer Problems 89 Printer Problems...
Owner's Manual
Page 14
... printing. The connector you use to connect your printer. 14 About Your Printer Where you lift to gain access to extend it exits the printer. Tray that holds the paper as it . www.dell.com | support.dell.com Understanding the Printer Parts 1 9 2 8 Photo 964 3 7 4 Number: 1 2 3 Part: Automatic Document Feeder (ADF) Printer unit Operator panel 4 Paper input tray 5 Paper...
... printing. The connector you use to connect your printer. 14 About Your Printer Where you lift to gain access to extend it exits the printer. Tray that holds the paper as it . www.dell.com | support.dell.com Understanding the Printer Parts 1 9 2 8 Photo 964 3 7 4 Number: 1 2 3 Part: Automatic Document Feeder (ADF) Printer unit Operator panel 4 Paper input tray 5 Paper...
Owner's Manual
Page 15
...for scanning, copying, or faxing multiple-page documents. 10 11 10 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 11 Express Service Code • Identify your printer when you scan it has gone through the ADF here. Load original documents in all countries.... the media card. For more information, see "Using the Memory Card Manager" on page 78. Top of printer that holds your document or photo flat while you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your original document after it...
...for scanning, copying, or faxing multiple-page documents. 10 11 10 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 11 Express Service Code • Identify your printer when you scan it has gone through the ADF here. Load original documents in all countries.... the media card. For more information, see "Using the Memory Card Manager" on page 78. Top of printer that holds your document or photo flat while you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your original document after it...
Owner's Manual
Page 28
www.dell.com | support.dell.com Paper Guidelines for the ADF Load up to: 50 sheets of letter size paper 50 sheets of A4 size ... against the edge of the paper. • Your paper size fits within the dimensions allowable. • You choose a media that absorbs ink well. • You allow the preprinted media to dry thoroughly before use in the ADF. • You do not use media printed with metallic... • Your paper size fits within these dimensions: Width • 210.0 mm-215.9 mm • 8.27 in.-8.5 in . 28 About Your Printer Length • 279.4 mm-355.6 mm • 11.0 in.-14.0 in .
www.dell.com | support.dell.com Paper Guidelines for the ADF Load up to: 50 sheets of letter size paper 50 sheets of A4 size ... against the edge of the paper. • Your paper size fits within the dimensions allowable. • You choose a media that absorbs ink well. • You allow the preprinted media to dry thoroughly before use in the ADF. • You do not use media printed with metallic... • Your paper size fits within these dimensions: Width • 210.0 mm-215.9 mm • 8.27 in.-8.5 in . 28 About Your Printer Length • 279.4 mm-355.6 mm • 11.0 in.-14.0 in .
Owner's Manual
Page 29
... . d After making the changes in Printing Preferences, click OK at the bottom of copies. The Printing Preferences dialog box opens. For more information, see "Replacing Ink Cartridges" on page 83. 3 With your document open , click File→ Print. 4 Customize your print settings: a Click Preferences, Properties, Options, or Setup (...the Print dialog box. 5 Click OK or Print (depending on the program or operating system). 2 Printing Printing a Document 1 Turn on your computer and printer, and make sure they are connected. 2 Load paper with the print (glossy) side facing down .
... . d After making the changes in Printing Preferences, click OK at the bottom of copies. The Printing Preferences dialog box opens. For more information, see "Replacing Ink Cartridges" on page 83. 3 With your document open , click File→ Print. 4 Customize your print settings: a Click Preferences, Properties, Options, or Setup (...the Print dialog box. 5 Click OK or Print (depending on the program or operating system). 2 Printing Printing a Document 1 Turn on your computer and printer, and make sure they are connected. 2 Load paper with the print (glossy) side facing down .
Owner's Manual
Page 30
...a color cartridge and a photo cartridge (sold separately) installed. NOTE: In some programs, it exits the printer. NOTE: Borderless printing is facing down. Printing Borderless Photos 1 Load photo/glossy paper in a nonadhesive photo...for the prints to dry thoroughly (12 to select a borderless paper size. For more information, see "Replacing Ink Cartridges" on page 83. 3 With your document open, click File→ Print. 4 To customize your ... if you are using photo/glossy paper. www.dell.com | support.dell.com 5 On the Print Setup tab, select Photo, the dpi settings, the paper ...
...a color cartridge and a photo cartridge (sold separately) installed. NOTE: In some programs, it exits the printer. NOTE: Borderless printing is facing down. Printing Borderless Photos 1 Load photo/glossy paper in a nonadhesive photo...for the prints to dry thoroughly (12 to select a borderless paper size. For more information, see "Replacing Ink Cartridges" on page 83. 3 With your document open, click File→ Print. 4 To customize your ... if you are using photo/glossy paper. www.dell.com | support.dell.com 5 On the Print Setup tab, select Photo, the dpi settings, the paper ...
Owner's Manual
Page 73
... Preferences - Warns you to adjust printer settings. • Dell Picture Studio™ - Allows you when your computer. • Dell Ink Management System™ - Using the Dell All-In-One Center Understanding the Software 73 Allows you to your printer is running low on ink. 6 Understanding the Software The printer software includes: • Dell All-In-One Center - Allows you...
... Preferences - Warns you to adjust printer settings. • Dell Picture Studio™ - Allows you when your computer. • Dell Ink Management System™ - Using the Dell All-In-One Center Understanding the Software 73 Allows you to your printer is running low on ink. 6 Understanding the Software The printer software includes: • Dell All-In-One Center - Allows you...
Owner's Manual
Page 77
...on both sides of paper. Allows you have a photo cartridge installed. Layout - More Options - Print Color Images in your color ink cartridge. Multiple Copies - Automatically select the best image sharpening level based on the printed page. Draft is arranged on image content. ...Print your desired output quality. Select Normal, Banner, Mirror, N-up, Poster, Booklet, or Borderless. Allows you have the printer sensor detect the paper type automatically. Select the size and type of the paper. Orientation - Select how the document is the fastest...
...on both sides of paper. Allows you have a photo cartridge installed. Layout - More Options - Print Color Images in your color ink cartridge. Multiple Copies - Automatically select the best image sharpening level based on the printed page. Draft is arranged on image content. ...Print your desired output quality. Select Normal, Banner, Mirror, N-up, Poster, Booklet, or Borderless. Allows you have the printer sensor detect the paper type automatically. Select the size and type of the paper. Orientation - Select how the document is the fastest...
Owner's Manual
Page 79
... as well as the amount of ink remaining and the approximate number of your ink cartridges are empty, the Reserve Tank window appears on your computer by clicking Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 964→ Activate Memory Card Manager. ...The number of pages remaining changes as you try to print. Understanding the Software 79 You can be given. This warning is read, the printer automatically switches to Photo mode. 2...
... as well as the amount of ink remaining and the approximate number of your ink cartridges are empty, the Reserve Tank window appears on your computer by clicking Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 964→ Activate Memory Card Manager. ...The number of pages remaining changes as you try to print. Understanding the Software 79 You can be given. This warning is read, the printer automatically switches to Photo mode. 2...
Owner's Manual
Page 83
... not supplied by Dell. 1 Turn on page 2 Dell recommends Dell ink cartridges for your printer. 2 Lift the printer unit. Dell ink cartridges are available only through Dell. Photo 964 The ink cartridge carrier moves and stops at www.dell.com/supplies or by phone, see "Ordering Supplies" on your printer. To order by phone. Ink Cartridge Maintenance 83 7 Ink Cartridge Maintenance Replacing Ink Cartridges CAUTION: Before...
... not supplied by Dell. 1 Turn on page 2 Dell recommends Dell ink cartridges for your printer. 2 Lift the printer unit. Dell ink cartridges are available only through Dell. Photo 964 The ink cartridge carrier moves and stops at www.dell.com/supplies or by phone, see "Ordering Supplies" on your printer. To order by phone. Ink Cartridge Maintenance 83 7 Ink Cartridge Maintenance Replacing Ink Cartridges CAUTION: Before...
Owner's Manual
Page 86
www.dell.com | support.dell.com 8 Snap each lid closed. 9 Close the printer unit. Photo 964 An alignment page automatically prints. 86 Ink Cartridge Maintenance
www.dell.com | support.dell.com 8 Snap each lid closed. 9 Close the printer unit. Photo 964 An alignment page automatically prints. 86 Ink Cartridge Maintenance
Owner's Manual
Page 87
... reads Auto Alignment Complete. You may also need to align ink cartridges when characters are not properly formed or are installed or replaced. Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are not aligned at the left margin, ... can also align the ink cartridges from the printer's operator panel by selecting Align Cartridges from the Maintenance menu. In Windows 2000, click Start→ Settings→ Printers. 3 Right-click the Dell Photo AIO Printer 964 icon. 4 Click Printing Preferences. To align the ink cartridges: 1 Load paper...
... reads Auto Alignment Complete. You may also need to align ink cartridges when characters are not properly formed or are installed or replaced. Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are not aligned at the left margin, ... can also align the ink cartridges from the printer's operator panel by selecting Align Cartridges from the Maintenance menu. In Windows 2000, click Start→ Settings→ Printers. 3 Right-click the Dell Photo AIO Printer 964 icon. 4 Click Printing Preferences. To align the ink cartridges: 1 Load paper...
Owner's Manual
Page 88
...8594; Printers. 3 Right-click the Dell Photo AIO Printer 964 icon. 4 Click Printing Preferences. To clean the ink cartridge nozzles: 1 Load the paper. NOTE: You can also clean the ink cartridge nozzles from the printer's operator panel by selecting Clean Cartridges from the Maintenance menu. 88 Ink Cartridge Maintenance... Paper" on page 22. 2 In Windows XP, click Start→ Control Panel→ Printers and Other Hardware→ Printers and Faxes. www.dell.com | support.dell.com Cleaning the Ink Cartridge Nozzles You may need to verify the improved print quality. 9 If you are still ...
...8594; Printers. 3 Right-click the Dell Photo AIO Printer 964 icon. 4 Click Printing Preferences. To clean the ink cartridge nozzles: 1 Load the paper. NOTE: You can also clean the ink cartridge nozzles from the printer's operator panel by selecting Clean Cartridges from the Maintenance menu. 88 Ink Cartridge Maintenance... Paper" on page 22. 2 In Windows XP, click Start→ Control Panel→ Printers and Other Hardware→ Printers and Faxes. www.dell.com | support.dell.com Cleaning the Ink Cartridge Nozzles You may need to verify the improved print quality. 9 If you are still ...
Owner's Manual
Page 91
...Dell Photo AIO Printer 964, and then click Printer. 3 Make sure a check mark is next to Pause Printing, click it . CH EC K F O R F L AS H I N G L I G HT S ON T H E P RI N T ER. If a check mark is not next to deselect the option. If a check mark is not next to deselect it to Pause Printing. ENSURE YOU INSTALLED THE INK... on page 22. DETERMINE IF THE PRINTER HAS BEEN HELD OR PAUSED. Windows XP 1 Click Start→ Control Panel→ Printers and Other Hardware→ Printers and Faxes. 2 Double-click Dell Photo AIO Printer 964, and then click Printer. 3 Make sure a check mark...
...Dell Photo AIO Printer 964, and then click Printer. 3 Make sure a check mark is next to Pause Printing, click it . CH EC K F O R F L AS H I N G L I G HT S ON T H E P RI N T ER. If a check mark is not next to deselect the option. If a check mark is not next to deselect it to Pause Printing. ENSURE YOU INSTALLED THE INK... on page 22. DETERMINE IF THE PRINTER HAS BEEN HELD OR PAUSED. Windows XP 1 Click Start→ Control Panel→ Printers and Other Hardware→ Printers and Faxes. 2 Double-click Dell Photo AIO Printer 964, and then click Printer. 3 Make sure a check mark...
Owner's Manual
Page 97
... correct Black or Photo cartridge for a paper jam." Troubleshooting 97 The Low Ink warning occurs when your document. Your printer is missing. Follow the instructions on the display to clear the message, and then print your ink cartridges are about 25 percent full, 15 percent full, and 5 percent full...panel. Insert Black or Photo cartridge Right cartridge missing. Clear the paper jam, and then press Select on page 94. Install a Color ink cartridge. A paper jam exists in the printer. on the operator panel. Error Messages and Lights The following error messages can be found on your...
... correct Black or Photo cartridge for a paper jam." Troubleshooting 97 The Low Ink warning occurs when your document. Your printer is missing. Follow the instructions on the display to clear the message, and then print your ink cartridges are about 25 percent full, 15 percent full, and 5 percent full...panel. Insert Black or Photo cartridge Right cartridge missing. Clear the paper jam, and then press Select on page 94. Install a Color ink cartridge. A paper jam exists in the printer. on the operator panel. Error Messages and Lights The following error messages can be found on your...
Owner's Manual
Page 98
... the correct Color cartridge for a paper jam." For more information, see "Replacing Ink Cartridges" on page 83. • Reinstall the ink cartridges. The printer is not set to reset, and then resend your print job. on page 81...dell.com | support.dell.com Error Message: Right cartridge incorrect Cartridge error Data error Scan error Paper feed error Device Not Supported. A paper feed error has occurred. Turn off the printer, wait a few seconds, and then turn on page 83. • Disconnect and then reconnect the printer power cable. For more information, see "Replacing Ink...
... the correct Color cartridge for a paper jam." For more information, see "Replacing Ink Cartridges" on page 83. • Reinstall the ink cartridges. The printer is not set to reset, and then resend your print job. on page 81...dell.com | support.dell.com Error Message: Right cartridge incorrect Cartridge error Data error Scan error Paper feed error Device Not Supported. A paper feed error has occurred. Turn off the printer, wait a few seconds, and then turn on page 83. • Disconnect and then reconnect the printer power cable. For more information, see "Replacing Ink...
Owner's Manual
Page 128
...We are not able to Dell. lost removable media. Dell™ Printer Consumables Limited Warranties The following section describes the limited warranty for printer consumables (ink cartridges, toner cartridges, photo print packs, and photo paper) for Dell-branded printers, for genuine Dell-branded ink cartridges, photo print packs ... your return authorization. This limited warranty does not apply to ink or toner cartridges that have been refilled or improperly stored or due to the original purchaser of genuine Dell-branded toner cartridges that they will either material or workmanship, ...
...We are not able to Dell. lost removable media. Dell™ Printer Consumables Limited Warranties The following section describes the limited warranty for printer consumables (ink cartridges, toner cartridges, photo print packs, and photo paper) for Dell-branded printers, for genuine Dell-branded ink cartridges, photo print packs ... your return authorization. This limited warranty does not apply to ink or toner cartridges that have been refilled or improperly stored or due to the original purchaser of genuine Dell-branded toner cartridges that they will either material or workmanship, ...
Owner's Manual
Page 133
...arrow, 19 Select, 19 Start, 19 up arrow, 18 C Cancel button, 19 cards, loading, 26 cleaning ink cartridge nozzles, 88 connecting printer to a computer modem, 54 to a DSL filter, 54 to a telephone, 52 to a telephone wall jack...custom paper loading in the ADF, 28 loading in the paper tray, 27 D Dell contacting, 101 Dell All-In-One Center accessing, 74 Copy section, 74 Preview section, 75 Productivity Tools, 75 Scan... section, 74 using, 73 Dell Picture Studio, 78 E editing scanned document text (OCR), 47 e-mail document, 49 scanned ...
...arrow, 19 Select, 19 Start, 19 up arrow, 18 C Cancel button, 19 cards, loading, 26 cleaning ink cartridge nozzles, 88 connecting printer to a computer modem, 54 to a DSL filter, 54 to a telephone, 52 to a telephone wall jack...custom paper loading in the ADF, 28 loading in the paper tray, 27 D Dell contacting, 101 Dell All-In-One Center accessing, 74 Copy section, 74 Preview section, 75 Productivity Tools, 75 Scan... section, 74 using, 73 Dell Picture Studio, 78 E editing scanned document text (OCR), 47 e-mail document, 49 scanned ...