Dell 964 Support Question
Dell 964 Support Question
Find answers below for this question about Dell 964.Need a Dell 964 manual? We have 2 online manuals for this item!
Question posted by qgoodrich on May 16th, 2015
Paper Jam In Printer 964
How do I remove the page safely from the printer?
Current Answers
Answer #1: Posted by freginold on May 16th, 2015 1:19 PM
freginold
Member since:
December 20th, 2011 Points: 23,252,885
Member since:
December 20th, 2011 Points: 23,252,885
Hi, you can find instructions (with pictures) for safely removing jammed paper in the user's guide, under "Check for a paper jam" in the "Paper Problems" section. If you don't have the user's guide, you can download it here.
Related Dell 964 Manual Pages
Owner's Manual - Page 11
...This product is designed to clear paper jams.
CAUTION: SAFETY INSTRUCTIONS
11 Dell disclaims liability associated with this symbol , it must be removed from sudden, transient increases and decreases...with the use of non-Dell-authorized components.
• See "Troubleshooting" on your printer in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply ...
Owner's Manual - Page 16
...
Rear access door
Open to the FAX
connector ( - NOTE: Do not connect additional devices to remove paper jams.
16
About Your Printer
www.dell.com | support.dell.com
12 13 14
15
16
17
12
FAX connector ( - Connects your printer. left side connector)
and receive faxes. NOTE: If the phone communication is serial in these...
Owner's Manual - Page 26
... faces down and the top of the letterhead going into the printer first.
• You remove any paper from the paper support before inserting banner paper. • You place a stack of banner paper (20 sheets or less) in front of the printer,
and feed in the paper support. • The paper guides rest against the bottom edge of the...
Owner's Manual - Page 42
...; Dell Photo AIO Printer 964→ Dell All-In-One Center. The Dell All-In-One Center opens.
2 Select a copy quantity and color setting. 3 Click See More Copy Settings to change options such as paper size and quality. 5 To make any changes, click the following tabs. Select the blank paper size. - Reduce or enlarge...
Owner's Manual - Page 61
...Printers→ Dell Photo AIO Printer 964→ Dell All-In-One Center.
2 From the Dell All-In-One Center, click the Maintain/Troubleshoot tab, and then click Display the Printer Setup Utility. Access the Printer Setup Utility
Access the Printer...; Automatically reduce an incoming fax to fit to the paper size loaded, or print it on two sheets of paper.
• Select whether you want to forward a ...
Owner's Manual - Page 87
... reads Printing alignment page. For more information, see "Loading Paper" on page 22. 2 In Windows XP, click Start→ Control Panel→ Printers and Other Hardware→ Printers and
Faxes.
In Windows 2000, click Start→ Settings→ Printers. 3 Right-click the Dell Photo AIO Printer 964 icon. 4 Click Printing Preferences.
Ink Cartridge Maintenance
87 Aligning...
Owner's Manual - Page 88
... jagged or edges appear rough. In Windows 2000, click Start→ Settings→ Printers. 3 Right-click the Dell Photo AIO Printer 964 icon. 4 Click Printing Preferences.
www.dell.com | support.dell.com
Cleaning the ...: You can also clean the ink cartridge nozzles from the printer's operator panel by selecting Clean Cartridges from the Maintenance menu.
88
Ink Cartridge Maintenance For more...
Owner's Manual - Page 91
... 1 Click Start→ Control Panel→ Printers and Other Hardware→ Printers and Faxes. 2 Double-click Dell Photo AIO Printer 964, and then click Printer. 3 Make sure a check mark is next to Pause Printing, click
it .
DETERMINE IF THE PRINTER HAS BEEN HELD OR PAUSED. For more information, see "Loading Paper" on page 97. Troubleshooting
91 For...
Owner's Manual - Page 93
...
MAKE SURE YOU LOADED THE PAPER CORRECTLY.
For more information, see "Loading Paper" on page 26. MAKE SURE THE PAPER IS NOT WRINKLED, TORN OR DAMAGED.
DIAL THE RECEIVING NUMBER FIRST, AND THEN SCAN YOUR ORIGINAL DOCUMENT ONE PAGE AT A TIME.
ON PAGE 94.
MAKE SURE THE PRINTER DOESN'T HAVE A PAPER JAM.
IF IT DOES, SEE...
Owner's Manual - Page 94
....
94
Troubleshooting
www.dell.com | support.dell.com
CHECK FOR A PAPER JAM. Resend your print job to print any missing pages. NOTE: To avoid paper jams, do not force paper into the All-In-One. Near the paper input tray 1 Lift the paper exit tray.
2 Pull firmly on the paper to remove it . 3 Lower the paper exit tray.
4 Press Select .
Owner's Manual - Page 97
... operator panel. Install a Color ink cartridge. For more information, see "Check for a paper jam." Error Message: Black Ink Low Color Ink Low
Clear paper jam
Clear ADF jam
Load Paper then Press Select
Left cartridge missing. A paper jam exists in the ADF. A paper jam exists in the printer.
For more information, see "Replacing Ink Cartridges" on the display to clear the...
Owner's Manual - Page 98
...paper jam."
on page 81.
98
Troubleshooting There is not communicating with the ink cartridges or the print heads. Press the Power button to the correct USB mode.
The printer is a problem with the computer. Check the paper paths for your printer...then reconnect the printer power cable.
• Restart the computer. • Remove and reinstall the
printer software. For ...
User's Guide2 - Page 7
... plug it back in the setup steps. NOTE: The Dell Photo AIO Printer 964 is required.
Connects your printer to an active telephone line to the PHONE jack connector ( -
You ...devices to the printer. NOTE: If the phone communication is serial in these countries.
Open to remove paper jams.
Supplies power to the FAX connector ( - When the power supply is removable. Other devices such...
User's Guide2 - Page 11
.... NOTE: Do not remove the card while it is read . The Dell Photo AIO Printer 964 supports the following digital media:
CompactFlash Type I and II Memory Stick Memory Stick PRO Memory Stick Duo Microdrive SmartMedia Secure Digital MultiMediaCard xD-Picture Card
To edit the Photo mode settings: 1. Insert a photo card.
Paper Type
Auto Detect...
User's Guide2 - Page 92
...printer. If it in the Printers and
Faxes window. 5. Print jobs may be shown as Dell 964, Dell 964 (Copy 1), Dell 964 (Copy 2), and so on.
3. In Windows XP, click Start Control Panel Printers and Other Hardware Printers... connected. Print a job to fix the problem. If you have a paper jam.
Paper Problems To check for the Dell printer. Make sure that if you are using a DSL or ISDN line, ...
User's Guide2 - Page 93
... job to print any missing pages. Press Select . 5. NOTE: To avoid paper jams, do not force paper into the All-In-One. Use only paper recommended for a paper jam. Make sure the paper is not wrinkled, torn or damaged. Lift the paper exit tray. Make sure the printer detects the dial tone. For more information, see Print Media Guidelines...
User's Guide2 - Page 95
... button. 4. To prevent jams and misfeeds, make sure:
You use a paper recommended for all users, including users on the screen. 7. You do not load too much paper in Printing Preferences. 1.
2. Pull firmly on the same subnet as shown in -One Printer and Dell Wireless Printer Adapter 3300 on your print job to remove it allows access...
User's Guide2 - Page 96
The Low Ink warning occurs when your computer screen or operator panel display. Replace the ink cartridge.
Clear the paper jam, and then press
Select on the operator panel. For more information, see Check for your printer. Install a Black or Photo ink cartridge. Left cartridge incorrect
The wrong ink cartridge is installed in the...
User's Guide2 - Page 97
... different ways to the correct USB mode.
Check the paper paths for a paper jam..
See Removing and Reinstalling Software. NOTE: Dell Premium Photo Paper may not be available in all areas. To select a higher print quality: 1. Click Preferences, Properties, or Options (depending on the printer. Use paper that came with the print quality of your print job...
User's Guide2 - Page 102
... edge of the banner paper.
15 envelopes
You use banner paper designed for inkjet printers. See Paper Problems.
The print side of the printer, and feed in the paper support. The envelopes are centered in the first sheet. The cards are centered in Print Properties. You remove any paper from the paper support before inserting banner paper. You place a stack...
Similar Questions
We Are Not Able To Get Anything To Print And Printer Keeps Saying Paper Jam,
we have checked everything and there is no paper jam!
we have checked everything and there is no paper jam!
(Posted by rachel95064 11 years ago)
Printer Paper Jam
why does printer keeps have a paper jam after printing one paper?
why does printer keeps have a paper jam after printing one paper?
(Posted by cmatthews248 11 years ago)
Is There A Power Cord To This Printer?
is there a power cord to this printer?
is there a power cord to this printer?
(Posted by dwaylin1 12 years ago)