User Guide
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... Missed Calls 34 Forwarding All Calls to Another Number 35 Forwarding All Calls 35 Setting Do Not Disturb 35 Picking Up a Call from Another Extension 36 Placing a Three-Way Conference Call 37 Using the Local Directory 38 Using the Call History Lists 38 Using the Call History Lists 38 Deleting All Numbers from the Placed Calls List 39 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone 40 Creating Speed Dials 41 Adding and Using Speed Dials 42 Cisco Small Business Pro IP Phone SPA 50X User Guide...
... Missed Calls 34 Forwarding All Calls to Another Number 35 Forwarding All Calls 35 Setting Do Not Disturb 35 Picking Up a Call from Another Extension 36 Placing a Three-Way Conference Call 37 Using the Local Directory 38 Using the Call History Lists 38 Using the Call History Lists 38 Deleting All Numbers from the Placed Calls List 39 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone 40 Creating Speed Dials 41 Adding and Using Speed Dials 42 Cisco Small Business Pro IP Phone SPA 50X User Guide...
User Guide
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... Configuring the Phone Screen Saver 45 Turning on the Screen Saver Immediately 46 Updating Your Ring Tone 46 Using the Interactive Voice Response Menu on the Cisco SPA 501G 47 Advanced Procedures for Technical Support Personnel 48 Status Information and Statistics 48 Rebooting, Restarting, and Resetting a Phone 48 Chapter 5: Using the Web Interface 50 Logging In to the Web Interface 50 Configuring Speed Dials and Fast Dials 51 Changing Your Password and PIN 53 Setting Up Voice Mail Notifications 53 Chapter 6: Using...
... Configuring the Phone Screen Saver 45 Turning on the Screen Saver Immediately 46 Updating Your Ring Tone 46 Using the Interactive Voice Response Menu on the Cisco SPA 501G 47 Advanced Procedures for Technical Support Personnel 48 Status Information and Statistics 48 Rebooting, Restarting, and Resetting a Phone 48 Chapter 5: Using the Web Interface 50 Logging In to the Web Interface 50 Configuring Speed Dials and Fast Dials 51 Changing Your Password and PIN 53 Setting Up Voice Mail Notifications 53 Chapter 6: Using...
User Guide
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... in traditional phones. The phones provide traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. Calls can power the phones by using an optional PA100 power adapter. You can be connected to the computer network. The Cisco Small Business IP phones contain Ethernet ports, or ports that allow a computer to a switch that allow them to be made or received with a handset, headset or over a speaker. Getting Started Overview of the Cisco Small Business IP Phones 1 Appendix...
... in traditional phones. The phones provide traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. Calls can power the phones by using an optional PA100 power adapter. You can be connected to the computer network. The Cisco Small Business IP phones contain Ethernet ports, or ports that allow a computer to a switch that allow them to be made or received with a handset, headset or over a speaker. Getting Started Overview of the Cisco Small Business IP Phones 1 Appendix...
User Guide
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... in the following graphic and table to identify the parts of the Cisco Small Business Pro IP Phones" section on page 8. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 10 Getting Started Understanding Your Phone's Lines and Buttons 1 Understanding Your Phone's Lines and Buttons Use the following table. # Phone Feature 1 Handset 2 Message Waiting Indicator Description Pick up to illustrate the Cisco Small Business IP Phone features. Other models differ. Flashes red during an incoming call . Displays solid red when you have a new voice mail message.
... in the following graphic and table to identify the parts of the Cisco Small Business Pro IP Phones" section on page 8. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 10 Getting Started Understanding Your Phone's Lines and Buttons 1 Understanding Your Phone's Lines and Buttons Use the following table. # Phone Feature 1 Handset 2 Message Waiting Indicator Description Pick up to illustrate the Cisco Small Business IP Phone features. Other models differ. Flashes red during an incoming call . Displays solid red when you have a new voice mail message.
User Guide
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... four buttons: Redial-Dials the last number called. Getting Started Understanding Your Phone's Lines and Buttons 1 # Phone Feature 3 LCD Screen 4 Line keys 5 Softkey buttons Description Displays date and time, phone station name, line extensions, and softkey options. (Not available on the Cisco SPA 501G.) Indicates phone line status. (Not available on the Cisco SPA 501G.) Press to access voice mail (must be programmed by your phone system administrator to perform functions such as a transfer). 6 Additional line keys 7 Navigation button 8 Messages button Conference-While...
... four buttons: Redial-Dials the last number called. Getting Started Understanding Your Phone's Lines and Buttons 1 # Phone Feature 3 LCD Screen 4 Line keys 5 Softkey buttons Description Displays date and time, phone station name, line extensions, and softkey options. (Not available on the Cisco SPA 501G.) Indicates phone line status. (Not available on the Cisco SPA 501G.) Press to access voice mail (must be programmed by your phone system administrator to perform functions such as a transfer). 6 Additional line keys 7 Navigation button 8 Messages button Conference-While...
User Guide
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... phone. Getting Started Understanding Your Phone's Lines and Buttons 1 # Phone Feature 9 Hold button 10 Setup button 11 Mute button 12 Volume button 13 Headset button 14 Speaker button 15 Keypad Description Press to place a call on Cisco.com for more information. (See the list of links at the end of the handset, headset, speaker (when the handset is muted, the button glows red. See the User Guide documents on hold. For example, your phone administrator may vary depending on your call forwarding). Contact your phone, such as call...
... phone. Getting Started Understanding Your Phone's Lines and Buttons 1 # Phone Feature 9 Hold button 10 Setup button 11 Mute button 12 Volume button 13 Headset button 14 Speaker button 15 Keypad Description Press to place a call on Cisco.com for more information. (See the list of links at the end of the handset, headset, speaker (when the handset is muted, the button glows red. See the User Guide documents on hold. For example, your phone administrator may vary depending on your call forwarding). Contact your phone, such as call...
User Guide
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... a specified number. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 13 Cancels a conference call . Allows you to use the Extension Mobility feature. Resumes a call that you to log in to any physical phone and retrieve your phone to enable or disable an option. Initiates a conference call transfer. Do Not Disturb; Log in a group of phones. Displays a list of the call system to answer a call ringing on an extension in and out of recently dialed numbers. Selects the highlighted item on hold. Deletes an entire...
... a specified number. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 13 Cancels a conference call . Allows you to use the Extension Mobility feature. Resumes a call that you to log in to any physical phone and retrieve your phone to enable or disable an option. Initiates a conference call transfer. Do Not Disturb; Log in a group of phones. Displays a list of the call system to answer a call ringing on an extension in and out of recently dialed numbers. Selects the highlighted item on hold. Deletes an entire...
User Guide
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... recommend connecting a PC to Go From Here," for Phone Adapters Quick Installation Guide, available on the IP phone base. See Appendix A, "Where to the phone when it is operating wirelessly. Installing Your Phone Connecting Your Phone to the Network 2 Connecting Your Phone to the Network If you are using an Ethernet connection: STEP 1 Insert one end of the Ethernet cable into the network port on your phone to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using the Setup...
... recommend connecting a PC to Go From Here," for Phone Adapters Quick Installation Guide, available on the IP phone base. See Appendix A, "Where to the phone when it is operating wirelessly. Installing Your Phone Connecting Your Phone to the Network 2 Connecting Your Phone to the Network If you are using an Ethernet connection: STEP 1 Insert one end of the Ethernet cable into the network port on your phone to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using the Setup...
User Guide
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... supported models, contact your particular headset for more information. Consult the documentation for connection. Connecting a PC to Your Phone (Optional) To connect a PC to your PC. STEP 2 Connect the other end of the IP phone power adapter into an electrical outlet. In general, to connect a headset: • Connect the headset's telephone cord into the power port of the WBP54G. OR Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 25 See the "Phone Connections" graphic. Additional...
... supported models, contact your particular headset for more information. Consult the documentation for connection. Connecting a PC to Your Phone (Optional) To connect a PC to your PC. STEP 2 Connect the other end of the IP phone power adapter into an electrical outlet. In general, to connect a headset: • Connect the headset's telephone cord into the power port of the WBP54G. OR Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 25 See the "Phone Connections" graphic. Additional...
User Guide
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...; Transferring Calls, page 32 • Redialing a Number, page 33 • Viewing and Returning Missed Calls, page 34 • Forwarding All Calls to Another Number, page 35 • Setting Do Not Disturb, page 35 • Picking Up a Call from Another Extension, page 36 • Placing a Three-Way Conference Call, page 37 • Using the Local Directory, page 38 • Using the Call History Lists, page 38 • Accessing Voicemail, page 39 Cisco Small Business Pro IP Phone SPA50X User Guide (SPCP) 28 3 Using Basic Phone Functions This chapter provides instructions on using...
...; Transferring Calls, page 32 • Redialing a Number, page 33 • Viewing and Returning Missed Calls, page 34 • Forwarding All Calls to Another Number, page 35 • Setting Do Not Disturb, page 35 • Picking Up a Call from Another Extension, page 36 • Placing a Three-Way Conference Call, page 37 • Using the Local Directory, page 38 • Using the Call History Lists, page 38 • Accessing Voicemail, page 39 Cisco Small Business Pro IP Phone SPA50X User Guide (SPCP) 28 3 Using Basic Phone Functions This chapter provides instructions on using...
User Guide
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... a time can be either on your phone and dial the number to place a call, or press the headset button to use a wireless headset, lift the handset off hook). The handset can be on the hook. (If you will disconnect the call . Consult the user documentation for your headset with Your IP Phone Install the headset as described in the "Connecting Wired and Wireless Headsets (Optional)" section on page 25 NOTE Steps to answer a ringing call .) Cisco Small Business IP Phone...
... a time can be either on your phone and dial the number to place a call, or press the headset button to use a wireless headset, lift the handset off hook). The handset can be on the hook. (If you will disconnect the call . Consult the user documentation for your headset with Your IP Phone Install the headset as described in the "Connecting Wired and Wireless Headsets (Optional)" section on page 25 NOTE Steps to answer a ringing call .) Cisco Small Business IP Phone...
User Guide
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... use this feature on the handset, speakerphone, or headset. • To toggle Mute on hold plays for the caller to indicate that is ringing on a call, but they cannot hear you. If you are put a call on hold except the active call. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 31 See Using the Local Directory, page 38 and Using the Call History Lists, page 38. Using Hold and Resume To put on hold and answer the incoming call. A series of the ringing phone...
... use this feature on the handset, speakerphone, or headset. • To toggle Mute on hold plays for the caller to indicate that is ringing on a call, but they cannot hear you. If you are put a call on hold except the active call. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 31 See Using the Local Directory, page 38 and Using the Call History Lists, page 38. Using Hold and Resume To put on hold and answer the incoming call. A series of the ringing phone...
User Guide
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... ring. The LCD screen indicates that Do Not Disturb is turned on for example, your phone. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 35 For an outside line. To activate Do Not Disturb: To activate Do Not Disturb, press more and then press DnD. Using Basic Phone Functions Forwarding All Calls to Another Number 3 Forwarding All Calls to Another Number When you will be sure to include any access code or area code...
... ring. The LCD screen indicates that Do Not Disturb is turned on for example, your phone. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 35 For an outside line. To activate Do Not Disturb: To activate Do Not Disturb, press more and then press DnD. Using Basic Phone Functions Forwarding All Calls to Another Number 3 Forwarding All Calls to Another Number When you will be sure to include any access code or area code...
User Guide
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... log in to that phone. Cisco Small Business Pro IP Phone SPA50X User Guide (SPCP) 40 This feature allows you to log in to any physical phone and retrieve your personal settings and directory number to one of the company phones on the network and make and receive calls from Your Phone, page 44 • Customizing Your LCD Screen, page 44 • Updating Your Ring Tone, page 46 • Using the Interactive Voice Response Menu on the Cisco SPA 501G, page...
... log in to that phone. Cisco Small Business Pro IP Phone SPA50X User Guide (SPCP) 40 This feature allows you to log in to any physical phone and retrieve your personal settings and directory number to one of the company phones on the network and make and receive calls from Your Phone, page 44 • Customizing Your LCD Screen, page 44 • Updating Your Ring Tone, page 46 • Using the Interactive Voice Response Menu on the Cisco SPA 501G, page...
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...; Number: Enter the destination number. STEP 7 Press Submit. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 42 Using Advanced Phone Features Adding and Using Speed Dials 4 You can also configure speed dials using your PC and the IP Phone Web Interface. You can create and edit speed dials using the web interface; To edit a speed dial entry: STEP 1 Press the Setup button. STEP 4 Scroll to add a new number. see Chapter 5, "Using the Web Interface." See "Configuring Speed Dials and Fast Dials," on page 51. STEP 3 Scroll to CME Services...
...; Number: Enter the destination number. STEP 7 Press Submit. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 42 Using Advanced Phone Features Adding and Using Speed Dials 4 You can also configure speed dials using your PC and the IP Phone Web Interface. You can create and edit speed dials using the web interface; To edit a speed dial entry: STEP 1 Press the Setup button. STEP 4 Scroll to add a new number. see Chapter 5, "Using the Web Interface." See "Configuring Speed Dials and Fast Dials," on page 51. STEP 3 Scroll to CME Services...
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... Delete. To call one of your configured speed dial numbers: STEP 1 Open a phone line using any method you would normally use to edit the selected entry. STEP 6 Press Change to start a new call. STEP 8 Press Submit. STEP 4 Scroll to CME Services and press Select. STEP 7 Press Submit. STEP 2 Press the assigned number for this speed dial entry. • Number: Enter the destination number. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 43 Using Advanced Phone Features...
... Delete. To call one of your configured speed dial numbers: STEP 1 Open a phone line using any method you would normally use to edit the selected entry. STEP 6 Press Change to start a new call. STEP 8 Press Submit. STEP 4 Scroll to CME Services and press Select. STEP 7 Press Submit. STEP 2 Press the assigned number for this speed dial entry. • Number: Enter the destination number. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 43 Using Advanced Phone Features...
User Guide
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... your changes. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 46 c. Press OK to Screen Saver Mode. STEP 3 Press Activate. You can have a different ring tone. Clear the displayed time by pressing numbers on the keypad. Each extension of your phone can also create your phone's screen saver without waiting for the specified Screen Saver Wait Time to elapse: NOTE The screen saver must be enabled in seconds by pressing Clear. Using Advanced Phone Features Updating Your Ring Tone...
... your changes. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 46 c. Press OK to Screen Saver Mode. STEP 3 Press Activate. You can have a different ring tone. Clear the displayed time by pressing numbers on the keypad. Each extension of your phone can also create your phone's screen saver without waiting for the specified Screen Saver Wait Time to elapse: NOTE The screen saver must be enabled in seconds by pressing Clear. Using Advanced Phone Features Updating Your Ring Tone...
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Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 48 STEP 2 Scroll to Settings and press Select. Using Advanced Phone Features Advanced Procedures for Technical Support Personnel 4 Advanced Procedures for Technical Support Personnel Technical support personnel may need to view information about your phone and reboot the firmware: STEP 1 Press the Setup button. Status Information and Statistics To view status information and statistics: STEP 1 Press the...
Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 48 STEP 2 Scroll to Settings and press Select. Using Advanced Phone Features Advanced Procedures for Technical Support Personnel 4 Advanced Procedures for Technical Support Personnel Technical support personnel may need to view information about your phone and reboot the firmware: STEP 1 Press the Setup button. Status Information and Statistics To view status information and statistics: STEP 1 Press the...
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... If you choose factory reset, you will return the phone to the original factory settings and will change. Using Advanced Phone Features Advanced Procedures for Technical Support Personnel 4 STEP 3 When the confirmation message appears, press OK to confirm or press Cancel to close the message without resetting the phone. STEP 1 Press the Setup button. It is also possible that your phone extension will erase ALL current settings, including the directory and call logs.
... If you choose factory reset, you will return the phone to the original factory settings and will change. Using Advanced Phone Features Advanced Procedures for Technical Support Personnel 4 STEP 3 When the confirmation message appears, press OK to confirm or press Cancel to close the message without resetting the phone. STEP 1 Press the Setup button. It is also possible that your phone extension will erase ALL current settings, including the directory and call logs.
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... the menu, choose Configure > My Profile. STEP 3 As needed, enter a new Password or PIN, and then enter it again in to your settings. Setting Up Voice Mail Notifications You can change your system requires for the phone login. See "Logging In to identify the fast dial. Changing Your Password and PIN You can configure your account so that your password and PIN by using the web pages. Cisco Small Business IP Phone SPA 50X User Guide (SPCP...
... the menu, choose Configure > My Profile. STEP 3 As needed, enter a new Password or PIN, and then enter it again in to your settings. Setting Up Voice Mail Notifications You can change your system requires for the phone login. See "Logging In to identify the fast dial. Changing Your Password and PIN You can configure your account so that your password and PIN by using the web pages. Cisco Small Business IP Phone SPA 50X User Guide (SPCP...
