Cisco SPA502G Support Question
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Question posted by sajalikhan786 on May 2nd, 2013
Unlocking Cisco Spa502g
I have got 4 SPA502G phones from an office that has closed down. But it appears that the web access has been locked. How do I get them unlocked as I need to reset the phones to factory settings.
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Related Cisco SPA502G Manual Pages
User Guide - Page 1
USER GUIDE
Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models SPA 50X (SPCP)
User Guide - Page 2
... not cause harmful interference, and
2. All rights reserved. This device may cause harmful interference to provide reasonable protection against harmful interference in a particular installation. Cisco and the Cisco Logo are the property of the following two conditions:
1. FCC and IC Statement
Federal Communication Commission Interference Statement
This equipment has been tested and...
User Guide - Page 3
... operated with any interference received, including interference that
may not cause harmful interference, and 2. OL-19751-02 This device may cause undesired operation.
© 2010 Cisco Systems, Inc. Industry Canada Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment.
User Guide - Page 4
...
Chapter 1: Getting Started
6
About This Document
6
Overview of the Cisco Small Business Pro IP Phones
8
Caring for Your Phone
9
Understanding Your Phone's Lines and Buttons
10
Phone Components
10
Softkey Buttons
12
Using Keypad Shortcuts
14
Chapter 2: Installing Your Phone
15
Before You Begin
15
Phone Connections
16
Connecting the Handset
17
Installing the Stand (Optional...
User Guide - Page 5
... Returning Missed Calls
34
Forwarding All Calls to Another Number
35
Forwarding All Calls
35
Setting Do Not Disturb
35
Picking Up a Call from Another Extension
36
Placing a Three...List
39
Accessing Voicemail
39
Chapter 4: Using Advanced Phone Features
40
Logging in to Your Phone
40
Creating Speed Dials
41
Adding and Using Speed Dials
42
Cisco Small Business Pro IP Phone SPA 50X...
User Guide - Page 6
... Statistics
48
Rebooting, Restarting, and Resetting a Phone
48
Chapter 5: Using the Web Interface
50
Logging In to the Web Interface
50
Configuring Speed Dials and Fast Dials
51
Changing Your Password and PIN
53
Setting Up Voice Mail Notifications
53
Chapter 6: Using the Cisco SPA 500S Attendant Console
55
Connecting the Cisco SPA 500S Attendant Console to...
User Guide - Page 7
... necessary to use and configure your Cisco Small Business IP Phone.
If you are using your Cisco Small Business IP Phone with a SPCP phone system, such as the Cisco Unified Communications 500 Series. Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
6 This document describes using the Cisco Small Business IP Phones with a Cisco SPA 9000 Voice System or a BroadSoft...
User Guide - Page 8
... chapter provides an overview of this document and basic information about your Cisco Small Business IP phone. Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5
Chapter 6
Title Getting Started
Installing Your Phone
Using Basic Phone Functions
Using Advanced Phone Features Using the Web Interface
Using the Cisco SPA 500S Attendant Console
Description
This chapter provides an overview of this...
User Guide - Page 9
... as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. They also have special features not available in traditional phones.
Overview of the Cisco Small Business IP Phones
The Cisco Small Business IP Phones are full-featured VoIP (Voice over Internet Protocol) phones that allow them to a switch that allow a computer to be...
User Guide - Page 28
...'t see the display, then contact your installation and connections. Upgrading Your Phone's Firmware
The phone firmware is upgraded automatically from the Cisco Smart Business Communications System (SBCS), according to the administrative settings. If these are correct, try unplugging the phone and plugging it back in again.
Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
27
User Guide - Page 50
... also possible that your phone:
STEP 1 Press the Setup button.
Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
49 STEP 3 When the confirmation message appears, press OK to confirm or press Cancel to
close the message without resetting the phone. CAUTION If you choose factory reset, you will return the phone to the original factory settings and will change. STEP...
User Guide - Page 51
....1.10.1, but your CME server address by pressing the Setup button and then choosing Settings > Network Configuration. Use Internet Explorer version 6 to the phone. You can use a computer that is connected directly to access the web pages. You can use Cisco Unified CME in a web browser.
STEP 1 Start Internet Explorer and enter the URL for your...
User Guide - Page 56
Figure 1 Cisco SPA 500S Attendant Console
Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
55
6
Using the Cisco SPA 500S Attendant Console
This chapter describes how to install and use the Cisco SPA 500S Attendant Console with your IP Phone.
User Guide - Page 57
... Attendant Console to the IP Phone
To connect the Cisco SPA 500S Attendant Console to the IP phone with the attachment arm provided. It obtains power directly from the IP phone and does not require a separate power supply.
The Cisco SPA 500S attaches to the IP phone, you need the following:
• Cisco SPA 500S Attendant Console •...
User Guide - Page 58
... 500S Attendant Console
Connecting the Cisco SPA 500S Attendant Console to the IP Phone
6
Connecting a Single Cisco SPA 500S
STEP 1 Turn both the IP phone and Cisco SPA 500S face down. Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
57 STEP 3 Insert the pegs on the attachment arm into the peg holes on the attachment...
User Guide - Page 59
... peg holes on the attachment arm.
Using the Cisco SPA 500S Attendant Console
Connecting the Cisco SPA 500S Attendant Console to the IP Phone
6
STEP 4 Using an attachment arm screw, secure the attachment arm to the IP phone.
STEP 5 Align the right screw hole in the Cisco SPA 500S with the unused hole on the...
User Guide - Page 60
... powered by the auxiliary cable with the Cisco SPA 500S. Connect one end of the Cisco SPA 500S. The Cisco SPA 500S is required.
Connect the other end of the IP phone. Using the Cisco SPA 500S Attendant Console
Connecting the Cisco SPA 500S Attendant Console to the IP Phone
6
STEP 7 Using an attachment arm screw, secure...
User Guide - Page 61
STEP 11 Attach the appropriate desktop stand to the IP Phone
6
STEP 10 Route the auxiliary cable inside the cable slot of the Cisco SPA 500S.
Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
60 Using the Cisco SPA 500S Attendant Console
Connecting the Cisco SPA 500S Attendant Console to each unit.
User Guide - Page 62
... attachment arm to the second Cisco SPA 500S.
If you are for connecting a second Cisco SPA 500S.
Using the Cisco SPA 500S Attendant Console
Connecting the Cisco SPA 500S Attendant Console to the IP Phone
6
Connecting a Second Cisco SPA 500S
A maximum of the holes on the attachment arm.
Cisco Small Business IP Phone SPA 50X User Guide (SPCP...
User Guide - Page 63
... plug a telephone line cord into the AUX port. Connect the other end of the first Cisco SPA 500S.
STEP 7 Locate the AUX OUT port on the back of the auxiliary cable ... auxiliary cable with the Cisco SPA 500S.
Use only the auxiliary cable provided with the IP phone; STEP 10 Attach the appropriate desktop stands to the IP Phone
6
!
Cisco Small Business IP Phone SPA 50X User Guide...
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