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... 2 C H A P T E R Configuring Telephony Features 1-10 Configuring Network Features Using the Cisco IP Phone 1-11 Providing Users with Feature Information 1-11 Understanding the Requirements for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G 1-12 Preparing to Install the Cisco IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco IP Telephony Products 2-1 Understanding How the Cisco IP Phone Interacts with Cisco CallManager 2-2 Understanding How the Cisco IP Phone Interacts with the Cisco...
... 2 C H A P T E R Configuring Telephony Features 1-10 Configuring Network Features Using the Cisco IP Phone 1-11 Providing Users with Feature Information 1-11 Understanding the Requirements for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G 1-12 Preparing to Install the Cisco IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco IP Telephony Products 2-1 Understanding How the Cisco IP Phone Interacts with Cisco CallManager 2-2 Understanding How the Cisco IP Phone Interacts with the Cisco...
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... the Phone to the Wall 3-8 Verifying the Phone Startup Process 3-9 Configuring Startup Network Settings 3-10 Configuring Network Settings on the Cisco IP Phone 4-1 Configuring Methods 4-1 Accessing Network Configuration Settings from a Cisco IP Phone 4-2 Accessing Network Configuration Settings through a Phone's Web Page 4-3 Verifying Network Settings 4-4 Modifying DHCP Settings 4-9 Enabling DHCP 4-10 Disabling DHCP 4-11 Releasing a DHCP Address 4-13 Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL...
... the Phone to the Wall 3-8 Verifying the Phone Startup Process 3-9 Configuring Startup Network Settings 3-10 Configuring Network Settings on the Cisco IP Phone 4-1 Configuring Methods 4-1 Accessing Network Configuration Settings from a Cisco IP Phone 4-2 Accessing Network Configuration Settings through a Phone's Web Page 4-3 Verifying Network Settings 4-4 Modifying DHCP Settings 4-9 Enabling DHCP 4-10 Disabling DHCP 4-11 Releasing a DHCP Address 4-13 Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL...
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... Cisco CallManager 5-7 Configuring the Corporate Directory 5-7 Setting Up Services 5-8 Providing Information to Users Via a Web Site 5-9 How Users Obtain Support for the Cisco IP Phone 5-9 How Users Get Copies of Cisco IP Phone Manuals 5-9 How Users Subscribe to Services and Configure Phone Features 5-10 How Users Configure Phone Features 5-11 How Users Access Voice Messages 5-11 Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G...
... Cisco CallManager 5-7 Configuring the Corporate Directory 5-7 Setting Up Services 5-8 Providing Information to Users Via a Web Site 5-9 How Users Obtain Support for the Cisco IP Phone 5-9 How Users Get Copies of Cisco IP Phone Manuals 5-9 How Users Subscribe to Services and Configure Phone Features 5-10 How Users Configure Phone Features 5-11 How Users Access Voice Messages 5-11 Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G...
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... Running 6-16 Creating a New Configuration File 6-17 Symptom: Cisco IP Phone Resetting 6-18 Verifying Physical Connection 6-19 Identifying Intermittent Network Outages 6-19 Verifying DHCP Settings 6-19 Checking Static IP Address Settings 6-19 Verifying Voice VLAN Configuration 6-20 Verifying that the Phones Have Not Been Intentionally Reset 6-20 Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 vii
... Running 6-16 Creating a New Configuration File 6-17 Symptom: Cisco IP Phone Resetting 6-18 Verifying Physical Connection 6-19 Identifying Intermittent Network Outages 6-19 Verifying DHCP Settings 6-19 Checking Static IP Address Settings 6-19 Verifying Voice VLAN Configuration 6-20 Verifying that the Phones Have Not Been Intentionally Reset 6-20 Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 vii
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... the Cisco IP Phone A-21 Using the Interactive Voice Response (IVR) System on the Cisco IP Phone 7902G A-22 IVR System Menu Codes A-22 Entering Data in the IVR System A-24 Navigating the IVR System A-26 Changing the Logo on the Cisco IP Phone LCD Screen A-27 Collecting Information for Troubleshooting A-30 Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G viii...
... the Cisco IP Phone A-21 Using the Interactive Voice Response (IVR) System on the Cisco IP Phone 7902G A-22 IVR System Menu Codes A-22 Entering Data in the IVR System A-24 Navigating the IVR System A-26 Changing the Logo on the Cisco IP Phone LCD Screen A-27 Collecting Information for Troubleshooting A-30 Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G viii...
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Preface Overview Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 xi Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G, 7905G, and 7912G provides the information you need to be administration-level tasks and are considered to understand, install, configure, and manage the Cisco IP Phone models 7902G, 7905G, and 7912G on the network. The tasks described are not intended...
Preface Overview Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 xi Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G, 7905G, and 7912G provides the information you need to be administration-level tasks and are considered to understand, install, configure, and manage the Cisco IP Phone models 7902G, 7905G, and 7912G on the network. The tasks described are not intended...
Administration Guide
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... information for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G xii OL-6313-01 Chapter 3, "Installing the Cisco IP Phone" Describes how to properly and safely install and configure the Cisco IP Phone on the Cisco CallManager application or other key IP telephony components, and provides an overview of the Cisco IP Phone. Objectives Preface Objectives This guide provides the required steps to get the Cisco IP Phone up web...
... information for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G xii OL-6313-01 Chapter 3, "Installing the Cisco IP Phone" Describes how to properly and safely install and configure the Cisco IP Phone on the Cisco CallManager application or other key IP telephony components, and provides an overview of the Cisco IP Phone. Objectives Preface Objectives This guide provides the required steps to get the Cisco IP Phone up web...
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...Information about Cisco products, technologies, and network solutions is available from their networking investment. Cisco suggests these titles for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 xvii For current Cisco Press titles and other information, go to Cisco Press online ... Protocol Journal at this URL: http://www.cisco.com/en/US/about Internet business strategies for engineering professionals involved in -depth online resources. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training...
...Information about Cisco products, technologies, and network solutions is available from their networking investment. Cisco suggests these titles for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 xvii For current Cisco Press titles and other information, go to Cisco Press online ... Protocol Journal at this URL: http://www.cisco.com/en/US/about Internet business strategies for engineering professionals involved in -depth online resources. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training...
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Cisco IP Phone Administration Guide for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G, page 1-12 Caution Using a cell phone or mobile phone in close proximity to a Cisco IP Phone might cause interference with a Cisco IP Phone. The Cisco IP Phone supports G.711, G.729, G.729a, G.729b, and G.729ab audio compression. Caution If you plan to power your Cisco IP Phone. CH A P T E R 1 An Overview of the Cisco IP Phone The Cisco IP Phone provides functionality similar to...
Cisco IP Phone Administration Guide for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G, page 1-12 Caution Using a cell phone or mobile phone in close proximity to a Cisco IP Phone might cause interference with a Cisco IP Phone. The Cisco IP Phone supports G.711, G.729, G.729a, G.729b, and G.729ab audio compression. Caution If you plan to power your Cisco IP Phone. CH A P T E R 1 An Overview of the Cisco IP Phone The Cisco IP Phone provides functionality similar to...
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... enables you to manually assign an IP address or configure additional network parameters. Cisco IP Phones support several industry-standard and Cisco networking protocols for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 1-7 If disabled, you needing to connect an IP phone into the network and have the phone become operational without you must manually configure the IP address, subnet mask, gateway, and...
... enables you to manually assign an IP address or configure additional network parameters. Cisco IP Phones support several industry-standard and Cisco networking protocols for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 1-7 If disabled, you needing to connect an IP phone into the network and have the phone become operational without you must manually configure the IP address, subnet mask, gateway, and...
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... messaging (UDP) protocol for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G 1-8 OL-6313-01 What Networking Protocols Are Used? Cisco IP Phones use TCP to each phone locally. Trivial File Transfer Protocol (TFTP) TFTP allows you are not using the Cisco IP Phone with Dynamic Host Configuration Protocol (DHCP). Transmission Control Protocol (TCP) TCP is a a connection-oriented transport Cisco IP Phones use the RTP protocol...
... messaging (UDP) protocol for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G 1-8 OL-6313-01 What Networking Protocols Are Used? Cisco IP Phones use TCP to each phone locally. Trivial File Transfer Protocol (TFTP) TFTP allows you are not using the Cisco IP Phone with Dynamic Host Configuration Protocol (DHCP). Transmission Control Protocol (TCP) TCP is a a connection-oriented transport Cisco IP Phones use the RTP protocol...
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... Cisco IP Phone includes features that enable you must configure the Cisco IP Phones to prepare them , see Chapter 4, "Configuring Network Settings on the Cisco IP Phone." Using DHCP, you have fewer settings to modify, but you to access Cisco CallManager and the rest of the IP network. Chapter 1 An Overview of the Cisco IP Phone What Features are Supported on the Cisco IP Phone Models 7902G/7905G/7912G? • Configuring...
... Cisco IP Phone includes features that enable you must configure the Cisco IP Phones to prepare them , see Chapter 4, "Configuring Network Settings on the Cisco IP Phone." Using DHCP, you have fewer settings to modify, but you to access Cisco CallManager and the rest of the IP network. Chapter 1 An Overview of the Cisco IP Phone What Features are Supported on the Cisco IP Phone Models 7902G/7905G/7912G? • Configuring...
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... users to search for tips on the Cisco IP Phone Models 7902G/7905G/7912G? These instructions are Supported on using Cisco CallManager, refer to modify phone button templates, among other tasks. Related Topics • Configuring Network Settings on the Cisco IP Phone, page 4-1 • Configuring Users, Features, and Services, page 5-1 • Troubleshooting the Cisco IP Phone, page 6-1 Configuring Telephony Features You can integrate with the...
... users to search for tips on the Cisco IP Phone Models 7902G/7905G/7912G? These instructions are Supported on using Cisco CallManager, refer to modify phone button templates, among other tasks. Related Topics • Configuring Network Settings on the Cisco IP Phone, page 4-1 • Configuring Users, Features, and Services, page 5-1 • Troubleshooting the Cisco IP Phone, page 6-1 Configuring Telephony Features You can integrate with the...
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Chapter 1 An Overview of information for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 1-11 For more information about a current call or firmware versions on the phone. Related Topics • Configuring Network Settings on the phone itself. From this site, you are likely the primary source of the Cisco IP Phone What Features are a system administrator, you can locally...
Chapter 1 An Overview of information for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 1-11 For more information about a current call or firmware versions on the phone. Related Topics • Configuring Network Settings on the phone itself. From this site, you are likely the primary source of the Cisco IP Phone What Features are a system administrator, you can locally...
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...." Table 1-2 Overview of Configuration Procedures for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 support patch. 1-12 Cisco IP Phone Administration Guide for the Cisco IP Phone Required Task 1. Note You can specify additional configuration settings using profile files stored on the phone. Chapter 1 An Overview of the Cisco IP Phone Understanding the Requirements for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G Related Topic •...
...." Table 1-2 Overview of Configuration Procedures for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 support patch. 1-12 Cisco IP Phone Administration Guide for the Cisco IP Phone Required Task 1. Note You can specify additional configuration settings using profile files stored on the phone. Chapter 1 An Overview of the Cisco IP Phone Understanding the Requirements for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G Related Topic •...
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... associated directory numbers to assign to the phone • Features to be added and configured to the phone • Cisco CallManager System Guide • Cisco CallManager Administration Guide 3. Chapter 1 An Overview of the Cisco IP Phone Understanding the Requirements for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G Table 1-2 Overview of Configuration Procedures for the Cisco IP Phone (continued) Required Task Purpose For More...
... associated directory numbers to assign to the phone • Features to be added and configured to the phone • Cisco CallManager System Guide • Cisco CallManager Administration Guide 3. Chapter 1 An Overview of the Cisco IP Phone Understanding the Requirements for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G Table 1-2 Overview of Configuration Procedures for the Cisco IP Phone (continued) Required Task Purpose For More...
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..." section on page 4-28. 9. Chapter 1 An Overview of the Cisco IP Phone Understanding the Requirements for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G Table 1-2 Overview of Configuration Procedures for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 Administration Guide. 6. Adds the phone to the database Cisco CallManager simultaneously. Configure the phone features such Provides enhanced telephony as call waiting, call forward...
..." section on page 4-28. 9. Chapter 1 An Overview of the Cisco IP Phone Understanding the Requirements for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G Table 1-2 Overview of Configuration Procedures for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 Administration Guide. 6. Adds the phone to the database Cisco CallManager simultaneously. Configure the phone features such Provides enhanced telephony as call waiting, call forward...
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..." section on page 5-8 and refer to the Cisco IP Phone 7902G. Cisco IP Phone Administration Guide for the Cisco IP Phone (continued) Required Task Purpose For More Information 11. Chapter 1 An Overview of the Cisco IP Phone Understanding the Requirements for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G Table 1-2 Overview of Configuration Procedures for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 1-15 See the "Adding...
..." section on page 5-8 and refer to the Cisco IP Phone 7902G. Cisco IP Phone Administration Guide for the Cisco IP Phone (continued) Required Task Purpose For More Information 11. Chapter 1 An Overview of the Cisco IP Phone Understanding the Requirements for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G Table 1-2 Overview of Configuration Procedures for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 1-15 See the "Adding...
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Chapter 1 An Overview of the Cisco IP Phone Understanding the Requirements for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G 1-16 Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01
Chapter 1 An Overview of the Cisco IP Phone Understanding the Requirements for Installing and Configuring the Cisco IP Phone Models 7902G/7905G/7912G 1-16 Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01
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... to communicate using voice over IP (VoIP) network: • Understanding Interactions with Other Cisco IP Telephony Products, page 2-1 • Understanding the Phone Startup Process, page 2-4 • Guidelines for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 2-1 You must be connected to Install the Cisco IP Phone on the Cisco IP Phone models 7902G/7905G/7912G, page 2-8 • Adding Phones to the Cisco CallManager Database, page 2-12...
... to communicate using voice over IP (VoIP) network: • Understanding Interactions with Other Cisco IP Telephony Products, page 2-1 • Understanding the Phone Startup Process, page 2-4 • Guidelines for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G OL-6313-01 2-1 You must be connected to Install the Cisco IP Phone on the Cisco IP Phone models 7902G/7905G/7912G, page 2-8 • Adding Phones to the Cisco CallManager Database, page 2-12...