S820D User's Guide
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Table of Contents Troubleshooting 132 Cannot Install the Printer Driver 133 Print Quality is Poor or Contains Errors 135 Printer Does Not Start or Stops During Print Jobs 152 Paper Does Not Feed Properly or Paper Jams 158 The POWER Lamp Flashes Orange 161 An Error Message is Displayed on the Screen 164 Problems Unique to Windows 173 Problems Unique to the Macintosh 176 Specifications 179 Index ...191 4
Table of Contents Troubleshooting 132 Cannot Install the Printer Driver 133 Print Quality is Poor or Contains Errors 135 Printer Does Not Start or Stops During Print Jobs 152 Paper Does Not Feed Properly or Paper Jams 158 The POWER Lamp Flashes Orange 161 An Error Message is Displayed on the Screen 164 Problems Unique to Windows 173 Problems Unique to the Macintosh 176 Specifications 179 Index ...191 4
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Contact a Canon service representative. Follow the procedures below to clean the nozzles. ¬ Printing the Nozzle Check Pattern If the print quality is still enough ink, the ...fic colour is no longer printing, even though there is poor ¬ Print Head Cleaning If the problem remains ¬ Print Head Deep Cleaning If print head deep cleaning does not resolve the problem, the print head may be replaced. When to print. At this stage, you to replace the ink tank...
Contact a Canon service representative. Follow the procedures below to clean the nozzles. ¬ Printing the Nozzle Check Pattern If the print quality is still enough ink, the ...fic colour is no longer printing, even though there is poor ¬ Print Head Cleaning If the problem remains ¬ Print Head Deep Cleaning If print head deep cleaning does not resolve the problem, the print head may be replaced. When to print. At this stage, you to replace the ink tank...
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Note 5 When the confirmation message appears, click OK. ® If the problem remains even after you repeat print head cleaning three times, perform print head deep cleaning. in the File menu. 3 Click the Utilities button to open the Printer Utility dialog box. 4 Select Cleaning from the pull-down menu, and then click the Cleaning icon. The Page Setup dialog box can normally be opened by selecting Page Setup... Routine Maintenance Macintosh 1 Ensure the printer is on. 2 Open the Page Setup dialog box. Print Head Cleaning 95
Note 5 When the confirmation message appears, click OK. ® If the problem remains even after you repeat print head cleaning three times, perform print head deep cleaning. in the File menu. 3 Click the Utilities button to open the Printer Utility dialog box. 4 Select Cleaning from the pull-down menu, and then click the Cleaning icon. The Page Setup dialog box can normally be opened by selecting Page Setup... Routine Maintenance Macintosh 1 Ensure the printer is on. 2 Open the Page Setup dialog box. Print Head Cleaning 95
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Contact a Canon service representative. ¬ Printing the Nozzle Check Pattern Print Head Deep Cleaning 98 The process takes one or two minutes to open the Printer Utility ... menu, and then click the Deep Cleaning icon. 5 Click OK. Now the POWER lamp starts flashing and print head deep cleaning begins. If the problem persists, the print head may be opened by selecting Page Setup... The Page Setup dialog box can normally be worn out. After print head deep...
Contact a Canon service representative. ¬ Printing the Nozzle Check Pattern Print Head Deep Cleaning 98 The process takes one or two minutes to open the Printer Utility ... menu, and then click the Deep Cleaning icon. 5 Click OK. Now the POWER lamp starts flashing and print head deep cleaning begins. If the problem persists, the print head may be opened by selecting Page Setup... The Page Setup dialog box can normally be worn out. After print head deep...
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Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message is Displayed on the Screen • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh Troubleshooting 132
Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message is Displayed on the Screen • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh Troubleshooting 132
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... double-click the CD-ROM icon. Troubleshooting s If the Installer for the printer driver does not start up automatically when you are no problems with the CD-ROM, contact a Canon service representative. Windows Note ® If you insert the Setup Software & User's Guide CD-ROM, double-click My Computer in the file... the installation program ("MSetup.exe"). In a Macintosh, check that the CD-ROM can be read. The CD-ROM drive letter is visible. If there is a problem with the Setup Software & User's Guide CD-ROM. Cannot Install the Printer Driver 134
... double-click the CD-ROM icon. Troubleshooting s If the Installer for the printer driver does not start up automatically when you are no problems with the CD-ROM, contact a Canon service representative. Windows Note ® If you insert the Setup Software & User's Guide CD-ROM, double-click My Computer in the file... the installation program ("MSetup.exe"). In a Macintosh, check that the CD-ROM can be read. The CD-ROM drive letter is visible. If there is a problem with the Setup Software & User's Guide CD-ROM. Cannot Install the Printer Driver 134
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Troubleshooting Meaningless Characters or Symbols are Printed s If the problem only occurs when printing a specific document, try editing the document and then printing it. If this does not resolve the problem, there may be a problem with your application program. Print Quality is Poor or Contains Errors 138
Troubleshooting Meaningless Characters or Symbols are Printed s If the problem only occurs when printing a specific document, try editing the document and then printing it. If this does not resolve the problem, there may be a problem with your application program. Print Quality is Poor or Contains Errors 138
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.... If the nozzle check pattern does not print correctly, clean the print head. ¬ Printing the Nozzle Check Pattern ¬ Print Head Cleaning If the problem is Poor or Contains Errors 139 Print Quality is not resolved after cleaning the print head several times, the print head may be worn out.... s Print the nozzle check pattern to ensure that ink is output correctly. Printing is Blurred/Colours are printing on one side of certain media. Contact a Canon service representative.
.... If the nozzle check pattern does not print correctly, clean the print head. ¬ Printing the Nozzle Check Pattern ¬ Print Head Cleaning If the problem is Poor or Contains Errors 139 Print Quality is not resolved after cleaning the print head several times, the print head may be worn out.... s Print the nozzle check pattern to ensure that ink is output correctly. Printing is Blurred/Colours are printing on one side of certain media. Contact a Canon service representative.
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... be less than 105 g/m2 (28 lb), the print head may occur at the top and bottom edges of the paper. If you use non-Canon brand paper heavier than 105 g/m2 (28 lb). s Before starting Borderless Printing, check the paper that you are using suitable paper. • The paper weight... the " " mark. Use Photo Paper Pro or Glossy Photo Paper. Print Quality is scratched even when printing on plain paper, also try printing again. This problem can still start printing by simply turning the paper over. If you print a document without using the computer, error 102 or 103 will be curled...
... be less than 105 g/m2 (28 lb), the print head may occur at the top and bottom edges of the paper. If you use non-Canon brand paper heavier than 105 g/m2 (28 lb). s Before starting Borderless Printing, check the paper that you are using suitable paper. • The paper weight... the " " mark. Use Photo Paper Pro or Glossy Photo Paper. Print Quality is scratched even when printing on plain paper, also try printing again. This problem can still start printing by simply turning the paper over. If you print a document without using the computer, error 102 or 103 will be curled...
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If a specific colour does not print in the nozzle check pattern, clean the print head. ¬ Printing the Nozzle Check Pattern ¬ Print Head Cleaning The problem can also be resolved by aligning the print head. Print Quality is Poor or Contains Errors 149 For details on print head alignment, refer to check the ink output. White Streaks Troubleshooting s Print the nozzle check pattern to "Straight Lines are Misaligned".
If a specific colour does not print in the nozzle check pattern, clean the print head. ¬ Printing the Nozzle Check Pattern ¬ Print Head Cleaning The problem can also be resolved by aligning the print head. Print Quality is Poor or Contains Errors 149 For details on print head alignment, refer to check the ink output. White Streaks Troubleshooting s Print the nozzle check pattern to "Straight Lines are Misaligned".
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... are using a switch box or other device, remove and reconnect the printer directly to the computer. Try printing again. Also there could be a problem with the cable(s). Printing Does Not Start Troubleshooting s Ensure the printer is initialising. s Ensure the printer is securely connected to the computer. If ... usual to the printer. Printer Does Not Start or Stops During Print Jobs 153 While the POWER lamp is now successful, there may be a problem with the device. Note ® When printing a large amount of data such as a photo or graphics, it to begin printing. Wait until...
... are using a switch box or other device, remove and reconnect the printer directly to the computer. Try printing again. Also there could be a problem with the cable(s). Printing Does Not Start Troubleshooting s Ensure the printer is initialising. s Ensure the printer is securely connected to the computer. If ... usual to the printer. Printer Does Not Start or Stops During Print Jobs 153 While the POWER lamp is now successful, there may be a problem with the device. Note ® When printing a large amount of data such as a photo or graphics, it to begin printing. Wait until...
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... on print head alignment, refer to check that ink is being output normally. ¬ Print Head Cleaning ¬ Printing the Nozzle Check Pattern If the problem is plenty of ink but the printer does not print, clean the print head. Printer Does Not Start or Stops During Print Jobs 156 Ensure... that the ink tanks snap into place when you align the print head after removing the tape and reinstalling the print head. Contact a Canon service facility. If empty, replace them . s Ensure that you install them .
... on print head alignment, refer to check that ink is being output normally. ¬ Print Head Cleaning ¬ Printing the Nozzle Check Pattern If the problem is plenty of ink but the printer does not print, clean the print head. Printer Does Not Start or Stops During Print Jobs 156 Ensure... that the ink tanks snap into place when you align the print head after removing the tape and reinstalling the print head. Contact a Canon service facility. If empty, replace them . s Ensure that you install them .
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...a built-in waste ink tank for service as soon as this error occurs. Before the waste ink tank becomes completely full, contact a Canon service representative to cancel the error so you can continue printing. The POWER Lamp Flashes Orange 162 Troubleshooting s Seven flashes: Defective ...print head Remove and reinstall the print head. If reinstalling the print head does not resolve the problem, replace it with a new one. Once the waste ink tank becomes completely full, printing will be no longer possible. Press the RESUME...
...a built-in waste ink tank for service as soon as this error occurs. Before the waste ink tank becomes completely full, contact a Canon service representative to cancel the error so you can continue printing. The POWER Lamp Flashes Orange 162 Troubleshooting s Seven flashes: Defective ...print head Remove and reinstall the print head. If reinstalling the print head does not resolve the problem, replace it with a new one. Once the waste ink tank becomes completely full, printing will be no longer possible. Press the RESUME...
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If the problem remains, contact a Canon service representative. Plug the printer back in and turn the printer back on. Troubleshooting s POWER lamp flashes alternate green and orange: An error that requires contacting a Canon service representative may have occurred. The POWER Lamp Flashes Orange 163 Turn the printer off and unplug the printer from the power supply.
If the problem remains, contact a Canon service representative. Plug the printer back in and turn the printer back on. Troubleshooting s POWER lamp flashes alternate green and orange: An error that requires contacting a Canon service representative may have occurred. The POWER Lamp Flashes Orange 163 Turn the printer off and unplug the printer from the power supply.
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... to send the print data directly to USBxxx Troubleshooting Windows s Ensure the printer is turned on. Also there could be a problem with the cable(s). If printing is now successful, there may be a problem with the device. If the POWER lamp is initialising. Error Writing to the printer and try printing again. 1 Open...
... to send the print data directly to USBxxx Troubleshooting Windows s Ensure the printer is turned on. Also there could be a problem with the cable(s). If printing is now successful, there may be a problem with the device. If the POWER lamp is initialising. Error Writing to the printer and try printing again. 1 Open...
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... down Windows, turn off the printer and either connect the printer to the procedure "Notes on the Screen 167 If USBPRNnn (Canon S820D) or USBnnn (Canon S820D) ("n" represents a number) is displayed, the USB port is Displayed on Handling the USB Interface (for Windows Users)" in ...the printer driver, or install the correct printer driver corresponding to the printer interface connection. s There may be a problem in the printer driver. ...
... down Windows, turn off the printer and either connect the printer to the procedure "Notes on the Screen 167 If USBPRNnn (Canon S820D) or USBnnn (Canon S820D) ("n" represents a number) is displayed, the USB port is Displayed on Handling the USB Interface (for Windows Users)" in ...the printer driver, or install the correct printer driver corresponding to the printer interface connection. s There may be a problem in the printer driver. ...
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... the Quick Start Guide. ¬ Uninstalling Printer Drivers An Error Message is Displayed on the hard disk. s If the problem only occurs when printing a specific document, try editing the document and then printing it . Uninstall the printer driver and reinstall it . Also ...refer to increase the amount of your application. If the same problem occurs with the edited document, contact the manufacturer of free space by deleting any unnecessary files. You may need to the procedure "Notes on...
... the Quick Start Guide. ¬ Uninstalling Printer Drivers An Error Message is Displayed on the hard disk. s If the problem only occurs when printing a specific document, try editing the document and then printing it . Uninstall the printer driver and reinstall it . Also ...refer to increase the amount of your application. If the same problem occurs with the edited document, contact the manufacturer of free space by deleting any unnecessary files. You may need to the procedure "Notes on...
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...printer driver. If it . An Error Message is selected as the connected destination. If the problem remains, verify the Chooser setting. 1 In the Apple menu, select Chooser. 2 Click the S820D icon and ensure S820D is Displayed on , and that the printer and the computer are securely connected. Error No....: X203 There is on the Screen 172 If the problem remains, delete all unnecessary documents from the Extensions and Control ...
...printer driver. If it . An Error Message is selected as the connected destination. If the problem remains, verify the Chooser setting. 1 In the Apple menu, select Chooser. 2 Click the S820D icon and ensure S820D is Displayed on , and that the printer and the computer are securely connected. Error No....: X203 There is on the Screen 172 If the problem remains, delete all unnecessary documents from the Extensions and Control ...
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Problems Unique to Windows • The BJ Status Monitor is Not Displayed • Cannot Print in Background (Windows Me/Windows 98 only) Troubleshooting Windows Problems Unique to Windows 173
Problems Unique to Windows • The BJ Status Monitor is Not Displayed • Cannot Print in Background (Windows Me/Windows 98 only) Troubleshooting Windows Problems Unique to Windows 173
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s If the printer is displayed only when the computer and cable support bidirectional communication. Problems Unique to the parallel interface, ensure the printer cable supports bi-directional communication. The BJ Status Monitor is connected to Windows 174 If you do ...
s If the printer is displayed only when the computer and cable support bidirectional communication. Problems Unique to the parallel interface, ensure the printer cable supports bi-directional communication. The BJ Status Monitor is connected to Windows 174 If you do ...