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... Head 68 Replacing an Ink Tank 69 Printing the Nozzle Check Pattern 74 Print Head Cleaning 78 Print Head Deep Cleaning 81 Cleaning the Printer 83 Transporting the Printer 85 Printing Media 89 Compatible Media Types 90 Envelopes ...92 High Resolution Paper HR-101N 96 Glossy Photo Paper GP-301/GP-301N... 102 Photo Paper Pro PR-101 104 Photo Paper Pro PC-101S 107 Transparencies CF-102 109 T-Shirt Transfers TR-201 111 Banner Paper 113 Troubleshooting 116 Cannot Install the Printer Driver 117 Print Quality is Poor or Contains Errors 119 3
... Head 68 Replacing an Ink Tank 69 Printing the Nozzle Check Pattern 74 Print Head Cleaning 78 Print Head Deep Cleaning 81 Cleaning the Printer 83 Transporting the Printer 85 Printing Media 89 Compatible Media Types 90 Envelopes ...92 High Resolution Paper HR-101N 96 Glossy Photo Paper GP-301/GP-301N... 102 Photo Paper Pro PR-101 104 Photo Paper Pro PC-101S 107 Transparencies CF-102 109 T-Shirt Transfers TR-201 111 Banner Paper 113 Troubleshooting 116 Cannot Install the Printer Driver 117 Print Quality is Poor or Contains Errors 119 3
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Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message is Displayed on the Screen • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh Troubleshooting 116
Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message is Displayed on the Screen • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh Troubleshooting 116
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... the Installer was forcibly terminated due to an error in the Quick Start Guide. Cannot Install the Printer Driver Troubleshooting s Follow the installation procedure correctly. s Close any other applications before reinstalling the printer driver. If you are using Windows, delete the printer driver before reinstalling it . Restart the computer before installation. Cannot Install the...
... the Installer was forcibly terminated due to an error in the Quick Start Guide. Cannot Install the Printer Driver Troubleshooting s Follow the installation procedure correctly. s Close any other applications before reinstalling the printer driver. If you are using Windows, delete the printer driver before reinstalling it . Restart the computer before installation. Cannot Install the...
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... XP, click Start and select My Computer, and then double-click the CD-ROM icon. Troubleshooting s If the Installer for the printer driver does not start up automatically when you are no problems with the CD-ROM, contact a Canon service representative. Windows Note ® If you insert the Setup Software & User's Guide CD...
... XP, click Start and select My Computer, and then double-click the CD-ROM icon. Troubleshooting s If the Installer for the printer driver does not start up automatically when you are no problems with the CD-ROM, contact a Canon service representative. Windows Note ® If you insert the Setup Software & User's Guide CD...
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Note ® When using an ECP printer port in the printer. First, check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh. s Check the amount of the paper loaded in Windows, you may need ... computer environment. Then check the Page Size setting in the application. For details, refer to "Problems Unique to Windows". Cannot Print to End of Job Troubleshooting s Confirm the Page Size setting matches the size of the space on the hard disk.
Note ® When using an ECP printer port in the printer. First, check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh. s Check the amount of the paper loaded in Windows, you may need ... computer environment. Then check the Page Size setting in the application. For details, refer to "Problems Unique to Windows". Cannot Print to End of Job Troubleshooting s Confirm the Page Size setting matches the size of the space on the hard disk.
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... an illustration from a Windows environment, also increase Print Quality on the screen. When an ink tank runs out of paper loaded in the printer. Colour control settings and environmental differences can also affect how colours appear on the Main tab. Print Quality is installed. s Confirm...working in a Macintosh environment, select the Photo or Graphic icon for the Print Mode in the Print dialog box. If you are Unclear Troubleshooting s Confirm the Media Type setting in the methods used to produce colours. Note ® Printed colours may not match screen ...
... an illustration from a Windows environment, also increase Print Quality on the screen. When an ink tank runs out of paper loaded in the printer. Colour control settings and environmental differences can also affect how colours appear on the Main tab. Print Quality is installed. s Confirm...working in a Macintosh environment, select the Photo or Graphic icon for the Print Mode in the Print dialog box. If you are Unclear Troubleshooting s Confirm the Media Type setting in the methods used to produce colours. Note ® Printed colours may not match screen ...
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Follow the instructions on the screen. Ensure you align the print head every time you install a new print head. Print Quality is Poor or Contains Errors 124 Straight Lines are Misaligned Troubleshooting s Align the print head. Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Print Head Alignment.
Follow the instructions on the screen. Ensure you align the print head every time you install a new print head. Print Quality is Poor or Contains Errors 124 Straight Lines are Misaligned Troubleshooting s Align the print head. Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Print Head Alignment.
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Print Quality is Poor or Contains Errors 126 Troubleshooting Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting. s In the printer driver settings, select a higher print quality setting.
Print Quality is Poor or Contains Errors 126 Troubleshooting Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting. s In the printer driver settings, select a higher print quality setting.
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Printed Paper Curls or Ink Blots Troubleshooting s Use high resolution paper or photo paper to adjust the intensity. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Colour Adjustment, and then click Set. 3 Drag the Intensity slide bar to print images that require a lot of ink (i.e. pictures with intense colours or photographs). Print Quality is Poor or Contains Errors 127 s Reduce the Intensity setting in the printer driver and try printing again.
Printed Paper Curls or Ink Blots Troubleshooting s Use high resolution paper or photo paper to adjust the intensity. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Colour Adjustment, and then click Set. 3 Drag the Intensity slide bar to print images that require a lot of ink (i.e. pictures with intense colours or photographs). Print Quality is Poor or Contains Errors 127 s Reduce the Intensity setting in the printer driver and try printing again.
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Print Quality is printed, or adjust the Ink Drying Wait Time to open the Custom Settings dialog box. 4 Drag the Ink Drying Wait Time slide bar, and then click Send. Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Custom Settings to pause after each sheet has printed. You can either remove each printed sheet from the output tray as soon as it is Poor or Contains Errors 129 Back of Paper is Smudged Troubleshooting s If the next page prints before the ink is dry, enable the Pause Page printer driver setting.
Print Quality is printed, or adjust the Ink Drying Wait Time to open the Custom Settings dialog box. 4 Drag the Ink Drying Wait Time slide bar, and then click Send. Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Custom Settings to pause after each sheet has printed. You can either remove each printed sheet from the output tray as soon as it is Poor or Contains Errors 129 Back of Paper is Smudged Troubleshooting s If the next page prints before the ink is dry, enable the Pause Page printer driver setting.
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Print Quality is Poor or Contains Errors 130 Troubleshooting Macintosh 1 Open the Page Setup dialog box. 2 Click the Utilities button. 3 Select Custom Settings from the pull-down the RESUME/CANCEL button until the POWER lamp flashes three times, and release the button. 3 Repeat this operation until there are no more smudges on the test page. s You may need to clean some internal parts of A4 or Letter plain paper in the printer. 2 Hold down menu. 4 Select Pause between pages., and then click Send. Follow the procedure below. 1 Load sheets of the printer.
Print Quality is Poor or Contains Errors 130 Troubleshooting Macintosh 1 Open the Page Setup dialog box. 2 Click the Utilities button. 3 Select Custom Settings from the pull-down the RESUME/CANCEL button until the POWER lamp flashes three times, and release the button. 3 Repeat this operation until there are no more smudges on the test page. s You may need to clean some internal parts of A4 or Letter plain paper in the printer. 2 Hold down menu. 4 Select Pause between pages., and then click Send. Follow the procedure below. 1 Load sheets of the printer.
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... bar to adjust the intensity. When printing an image with high intensity, the paper may cause the printed surface to become wavy. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Colour Adjustment, and then click Set. 3 Drag the Intensity slide bar to set the intensity...
... bar to adjust the intensity. When printing an image with high intensity, the paper may cause the printed surface to become wavy. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Colour Adjustment, and then click Set. 3 Drag the Intensity slide bar to set the intensity...
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Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end. Colours are Uneven or Streaked Troubleshooting s Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting. Print Quality is Poor or Contains Errors 134
Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end. Colours are Uneven or Streaked Troubleshooting s Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting. Print Quality is Poor or Contains Errors 134
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Troubleshooting Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Custom for the Print Quality setting, and click Set. 3 Click Diffusion for the Halftoning setting. Print Quality is Poor or Contains Errors 135 Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then click Diffusion for the Halftoning setting. s Set the halftoning method to Diffusion in the printer driver settings.
Troubleshooting Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Custom for the Print Quality setting, and click Set. 3 Click Diffusion for the Halftoning setting. Print Quality is Poor or Contains Errors 135 Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Quality icon and then click Diffusion for the Halftoning setting. s Set the halftoning method to Diffusion in the printer driver settings.
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Troubleshooting Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Print Head Holder Does Not Move to the Centre Printer Does Not Start or Stops During Print Jobs 136
Troubleshooting Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Print Head Holder Does Not Move to the Centre Printer Does Not Start or Stops During Print Jobs 136
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... to the computer. Replace the cable(s) and try printing again. If the POWER lamp is flashing green, the printer is completed. Wait until the processing is initialising. Simply wait until the POWER lamp stops flashing. If the POWER lamp is ... the POWER lamp is off, press the POWER button. Printing Does Not Start Troubleshooting s Ensure the printer is securely connected to the computer. Try printing again. Printer Does Not Start or Stops During Print Jobs 137 s Ensure the printer is turned on. Also there could be a problem with the cable(s). If ...
... to the computer. Replace the cable(s) and try printing again. If the POWER lamp is flashing green, the printer is completed. Wait until the processing is initialising. Simply wait until the POWER lamp stops flashing. If the POWER lamp is ... the POWER lamp is off, press the POWER button. Printing Does Not Start Troubleshooting s Ensure the printer is securely connected to the computer. Try printing again. Printer Does Not Start or Stops During Print Jobs 137 s Ensure the printer is turned on. Also there could be a problem with the cable(s). If ...
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...in the Print dialog box. Note ® In Windows, you can set the Canon S820 as the printer port. 1 Open the Printer Properties dialog box from the Start menu. ¬ Opening the Printer Properties dialog box directly from the Start menu 2 Click the Details tab (or ... "LPT1" as the printer port. Printer Does Not Start or Stops During Print Jobs 138 In Macintosh, ensure that Canon S820 is selected. If using a parallel interface printer cable, set the printer port. Windows If using a USB cable, set correctly. Troubleshooting s Ensure the correct printer driver is selected in ...
...in the Print dialog box. Note ® In Windows, you can set the Canon S820 as the printer port. 1 Open the Printer Properties dialog box from the Start menu. ¬ Opening the Printer Properties dialog box directly from the Start menu 2 Click the Details tab (or ... "LPT1" as the printer port. Printer Does Not Start or Stops During Print Jobs 138 In Macintosh, ensure that Canon S820 is selected. If using a parallel interface printer cable, set the printer port. Windows If using a USB cable, set correctly. Troubleshooting s Ensure the correct printer driver is selected in ...
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...overheat when continuously printing for at least 15 minutes. Printer Does Not Start or Stops During Print Jobs 139 Printing Stops Before It is Completed Troubleshooting s Check the status of black ink on plain paper, the printer will sometimes pause. When the POWER lamp is fl...;ashing green, the printer is completed. Turn the printer off for long time. In addition, when ...
...overheat when continuously printing for at least 15 minutes. Printer Does Not Start or Stops During Print Jobs 139 Printing Stops Before It is Completed Troubleshooting s Check the status of black ink on plain paper, the printer will sometimes pause. When the POWER lamp is fl...;ashing green, the printer is completed. Turn the printer off for long time. In addition, when ...
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... you install them . s If there is not resolved by cleaning the print head several times, the print head may be worn out. Contact a Canon service facility. For details on print head alignment, refer to check that ink is being output normally. ¬ Print Head Cleaning ¬ Printing the...align the print head after removing the tape and reinstalling the print head. Printer Moves But Does Not Print Troubleshooting s Check the ink tanks. s Check the protective tape has been removed from the print head. Printer Does Not Start or Stops During Print Jobs 140 After cleaning the print head...
... you install them . s If there is not resolved by cleaning the print head several times, the print head may be worn out. Contact a Canon service facility. For details on print head alignment, refer to check that ink is being output normally. ¬ Print Head Cleaning ¬ Printing the...align the print head after removing the tape and reinstalling the print head. Printer Moves But Does Not Print Troubleshooting s Check the ink tanks. s Check the protective tape has been removed from the print head. Printer Does Not Start or Stops During Print Jobs 140 After cleaning the print head...
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... more than 10 minutes, the print head holder moves to the right to prevent the print head from drying out. Troubleshooting Print Head Holder Does Not Move to the Centre s Ensure the printer is off, close and reopen it. If the POWER lamp is turned on. If the front cover is initialising... Print Jobs 141 Close and reopen the front cover to return the holder to the centre. If the POWER lamp is flashing green, the printer is left open the front cover again. s If the front cover has been left open for a while, close the front cover and turn the power...
... more than 10 minutes, the print head holder moves to the right to prevent the print head from drying out. Troubleshooting Print Head Holder Does Not Move to the Centre s Ensure the printer is off, close and reopen it. If the POWER lamp is turned on. If the front cover is initialising... Print Jobs 141 Close and reopen the front cover to return the holder to the centre. If the POWER lamp is flashing green, the printer is left open the front cover again. s If the front cover has been left open for a while, close the front cover and turn the power...