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Table of Contents Troubleshooting 116 Cannot Install the Printer Driver 117 Print Quality Is Poor or Contains Errors 119 Printer Does Not Start or Stops During Print Jobs 136 Paper Does Not Feed Properly or Paper Jams 142 The POWER Lamp Flashes Orange 145 An Error Message Is Displayed on the Screen 148 Problems Unique to Windows 158 Problems Unique to the Macintosh 163 Appendices 166 Deleting an Unknown Device (USB interface 167 For Faster Printing 170 Specifications 173 Index ...187 4
Table of Contents Troubleshooting 116 Cannot Install the Printer Driver 117 Print Quality Is Poor or Contains Errors 119 Printer Does Not Start or Stops During Print Jobs 136 Paper Does Not Feed Properly or Paper Jams 142 The POWER Lamp Flashes Orange 145 An Error Message Is Displayed on the Screen 148 Problems Unique to Windows 158 Problems Unique to the Macintosh 163 Appendices 166 Deleting an Unknown Device (USB interface 167 For Faster Printing 170 Specifications 173 Index ...187 4
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Troubleshooting • Cannot Install the Printer Driver • Print Quality Is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message Is Displayed on the Screen • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh Troubleshooting 116
Troubleshooting • Cannot Install the Printer Driver • Print Quality Is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message Is Displayed on the Screen • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh Troubleshooting 116
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...; If the Installer was not installed correctly, reinstall it. Cannot Install the Printer Driver 117 s Close any other applications before reinstalling the printer driver. Install the printer driver carefully following the procedures described in Windows, Windows may be installed because another application is running. Cannot Install the Printer Driver Troubleshooting s Follow the installation procedures correctly.
...; If the Installer was not installed correctly, reinstall it. Cannot Install the Printer Driver 117 s Close any other applications before reinstalling the printer driver. Install the printer driver carefully following the procedures described in Windows, Windows may be installed because another application is running. Cannot Install the Printer Driver Troubleshooting s Follow the installation procedures correctly.
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... CD-ROM drive letter is a problem with the Setup Software & User's Guide CD-ROM. Troubleshooting s If the Installer for the printer driver does not start up automatically when you are no problems with the CD-ROM, contact the Canon Customer Care Center. Windows Note ® If you insert the Setup Software & User's Guide...
... CD-ROM drive letter is a problem with the Setup Software & User's Guide CD-ROM. Troubleshooting s If the Installer for the printer driver does not start up automatically when you are no problems with the CD-ROM, contact the Canon Customer Care Center. Windows Note ® If you insert the Setup Software & User's Guide...
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... in Windows, you may need to End of Job Troubleshooting s Confirm the Page Size setting matches the size of the paper loaded in the printer. Print Quality Is Poor or Contains Errors 120 For details, refer to Problems Unique to the computer environment. First, check the Page Size ...setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh. Then check the [Page Size] setting in the application. You may...
... in Windows, you may need to End of Job Troubleshooting s Confirm the Page Size setting matches the size of the paper loaded in the printer. Print Quality Is Poor or Contains Errors 120 For details, refer to Problems Unique to the computer environment. First, check the Page Size ...setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh. Then check the [Page Size] setting in the application. You may...
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...basic differences in the Print dialog box. Colors are printing a photograph or an illustration from a Windows environment, also increase [Print Quality] on the screen. If you are Unclear Troubleshooting s Confirm the Media Type setting in the printer driver matches the type of ink, replace... it with a new one. Color control settings and environmental differences can also affect how colors appear on the [Main] tab.
...basic differences in the Print dialog box. Colors are printing a photograph or an illustration from a Windows environment, also increase [Print Quality] on the screen. If you are Unclear Troubleshooting s Confirm the Media Type setting in the printer driver matches the type of ink, replace... it with a new one. Color control settings and environmental differences can also affect how colors appear on the [Main] tab.
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Print Quality Is Poor or Contains Errors 124 Follow the instructions on the screen. Straight Lines are Misaligned Troubleshooting s Align the print head. Windows 1 Open the Printer Properties dialog box. 2 Click the [Maintenance] tab. 3 Click [Print Head Alignment]. Ensure you align the print head every time you install a new print head.
Print Quality Is Poor or Contains Errors 124 Follow the instructions on the screen. Straight Lines are Misaligned Troubleshooting s Align the print head. Windows 1 Open the Printer Properties dialog box. 2 Click the [Maintenance] tab. 3 Click [Print Head Alignment]. Ensure you align the print head every time you install a new print head.
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Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, click [High] for the [Print Quality] setting. Troubleshooting Macintosh 1 Open the Print dialog box. 2 For [Print Mode], select [Manual] and then click [Details]. 3 Click the [Quality] icon and then drag the [Print Quality] slide bar to the [Fine] end. Print Quality Is Poor or Contains Errors 126 s In the printer driver settings, select a higher print quality setting.
Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, click [High] for the [Print Quality] setting. Troubleshooting Macintosh 1 Open the Print dialog box. 2 For [Print Mode], select [Manual] and then click [Details]. 3 Click the [Quality] icon and then drag the [Print Quality] slide bar to the [Fine] end. Print Quality Is Poor or Contains Errors 126 s In the printer driver settings, select a higher print quality setting.
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s Reduce the [Intensity] setting in the printer driver and try printing again. Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, select [Manual] for [Color Adjustment], and then click [Set]. 3 Drag the [Intensity] slide bar to print images that require a lot of ink, (i.e., pictures with intense colors or photographs). Printed Paper Curls or Ink Blots Troubleshooting s Use high resolution paper or photo paper to adjust the intensity. Print Quality Is Poor or Contains Errors 127
s Reduce the [Intensity] setting in the printer driver and try printing again. Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, select [Manual] for [Color Adjustment], and then click [Set]. 3 Drag the [Intensity] slide bar to print images that require a lot of ink, (i.e., pictures with intense colors or photographs). Printed Paper Curls or Ink Blots Troubleshooting s Use high resolution paper or photo paper to adjust the intensity. Print Quality Is Poor or Contains Errors 127
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You can either remove each sheet has printed. Print Quality Is Poor or Contains Errors 129 Windows 1 Open the Printer Properties dialog box. 2 Click the [Maintenance] tab. 3 Click [Custom Settings] to pause after each printed sheet from the output tray as soon as it is dry, enable the [Pause Page] printer driver setting. Back of Paper is Smudged Troubleshooting s If the next page prints before the ink is printed, or enable [Pause Page] to open the Custom Setting dialog box. 4 Select [Pause Page], and then click [Send].
You can either remove each sheet has printed. Print Quality Is Poor or Contains Errors 129 Windows 1 Open the Printer Properties dialog box. 2 Click the [Maintenance] tab. 3 Click [Custom Settings] to pause after each printed sheet from the output tray as soon as it is dry, enable the [Pause Page] printer driver setting. Back of Paper is Smudged Troubleshooting s If the next page prints before the ink is printed, or enable [Pause Page] to open the Custom Setting dialog box. 4 Select [Pause Page], and then click [Send].
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...; The paper must be resolved by simply turning the paper over. This may absorb too much ink and become scratched. If the paper is Scratched Troubleshooting s Ensure you use paper heavier than 28 lb (105 g/m2). s When printing on plain paper, also try printing again. This widens a gap... between the print head and the paper. s Reduce the [Intensity] setting in the printer driver and try this. Print Quality Is Poor or Contains Errors 131 Printed Surface is scratched even when printing on thick paper, set the paper...
...; The paper must be resolved by simply turning the paper over. This may absorb too much ink and become scratched. If the paper is Scratched Troubleshooting s Ensure you use paper heavier than 28 lb (105 g/m2). s When printing on plain paper, also try printing again. This widens a gap... between the print head and the paper. s Reduce the [Intensity] setting in the printer driver and try this. Print Quality Is Poor or Contains Errors 131 Printed Surface is scratched even when printing on thick paper, set the paper...
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s Ensure you are printing within the recommended printing area. ¬ Printing Area Print Quality Is Poor or Contains Errors 132 Macintosh 1 Open the Print dialog box. 2 For [Print Mode], select [Manual], and then click [Details]. 3 Click the [Color] icon and drag the [Intensity] slide bar to adjust the intensity. Troubleshooting Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, select [Manual] for [Color Adjustment], and then click [Set]. 3 Drag the [Intensity] slide bar to set the intensity.
s Ensure you are printing within the recommended printing area. ¬ Printing Area Print Quality Is Poor or Contains Errors 132 Macintosh 1 Open the Print dialog box. 2 For [Print Mode], select [Manual], and then click [Details]. 3 Click the [Color] icon and drag the [Intensity] slide bar to adjust the intensity. Troubleshooting Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, select [Manual] for [Color Adjustment], and then click [Set]. 3 Drag the [Intensity] slide bar to set the intensity.
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Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, click [High] for the [Print Quality] setting. Print Quality Is Poor or Contains Errors 134 Colors are Uneven or Streaked Troubleshooting s Increase the print quality setting in the printer driver settings. Macintosh 1 Open the Print dialog box. 2 For [Print Mode], select [Manual], and then click [Details]. 3 Click the [Quality] icon and then drag the [Print Quality] slide bar to the [Fine] end.
Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, click [High] for the [Print Quality] setting. Print Quality Is Poor or Contains Errors 134 Colors are Uneven or Streaked Troubleshooting s Increase the print quality setting in the printer driver settings. Macintosh 1 Open the Print dialog box. 2 For [Print Mode], select [Manual], and then click [Details]. 3 Click the [Quality] icon and then drag the [Print Quality] slide bar to the [Fine] end.
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Print Quality Is Poor or Contains Errors 135 Macintosh 1 Open the Print dialog box. 2 For [Print Mode], select [Manual], and then click [Details]. 3 Click the [Quality] icon, and then click [Diffusion] for the [Halftoning] setting. Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, select [Custom] for the [Print Quality] setting, and click [Set]. 3 Click [Diffusion] for the [Halftoning] setting. Troubleshooting s Set the halftoning method to [Diffusion] in the printer driver settings.
Print Quality Is Poor or Contains Errors 135 Macintosh 1 Open the Print dialog box. 2 For [Print Mode], select [Manual], and then click [Details]. 3 Click the [Quality] icon, and then click [Diffusion] for the [Halftoning] setting. Windows 1 Open the Printer Properties dialog box. 2 On the [Main] tab, select [Custom] for the [Print Quality] setting, and click [Set]. 3 Click [Diffusion] for the [Halftoning] setting. Troubleshooting s Set the halftoning method to [Diffusion] in the printer driver settings.
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Troubleshooting Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Print Head Holder Does Not Move to the Center Printer Does Not Start or Stops During Print Jobs 136
Troubleshooting Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Print Head Holder Does Not Move to the Center Printer Does Not Start or Stops During Print Jobs 136
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...processes the data and sends it takes longer than usual to the printer. Try printing again. Printer Does Not Start or Stops During Print Jobs 137 If the POWER lamp is flashing green, the printer is off, press the POWER button. Replace the cable(s) and ...begin printing. Simply wait until the POWER lamp stops flashing. Printing Does Not Start Troubleshooting s Ensure the printer is now successful, there may be a problem with the device. s Ensure the printer is completed. Also there could be a problem with the cable(s). Wait until the processing ...
...processes the data and sends it takes longer than usual to the printer. Try printing again. Printer Does Not Start or Stops During Print Jobs 137 If the POWER lamp is flashing green, the printer is off, press the POWER button. Replace the cable(s) and ...begin printing. Simply wait until the POWER lamp stops flashing. Printing Does Not Start Troubleshooting s Ensure the printer is now successful, there may be a problem with the device. s Ensure the printer is completed. Also there could be a problem with the cable(s). Wait until the processing ...
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... [Print] dialog box. Troubleshooting s Ensure the correct printer driver is selected in the [Chooser]. Note ® In Windows, you can set correctly. In Macintosh, ensure that [Canon S600] / [Canon S630] is selected. Printer Does Not Start or Stops During Print Jobs 138 In Windows, ensure that [S600] / [S630] is set the Canon S600/S630 as the printer port. Windows If...
... [Print] dialog box. Troubleshooting s Ensure the correct printer driver is selected in the [Chooser]. Note ® In Windows, you can set correctly. In Macintosh, ensure that [Canon S600] / [Canon S630] is selected. Printer Does Not Start or Stops During Print Jobs 138 In Windows, ensure that [S600] / [S630] is set the Canon S600/S630 as the printer port. Windows If...
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...the print head or nearby components. Printing Stops Before It is Completed Troubleshooting s Check the status of data such as a photo or graphics takes time for the computer to process the data, during which the printer may stop to cool the print head down. s Halt the print...sometimes pause. In this case, printing will not resume. Furthermore, when continuously printing graphics or photos with intense colors, printing may appear to not be functioning. Turn the printer off for at least 15 minutes to protect the print head. In addition, when continuously printing material that ...
...the print head or nearby components. Printing Stops Before It is Completed Troubleshooting s Check the status of data such as a photo or graphics takes time for the computer to process the data, during which the printer may stop to cool the print head down. s Halt the print...sometimes pause. In this case, printing will not resume. Furthermore, when continuously printing graphics or photos with intense colors, printing may appear to not be functioning. Turn the printer off for at least 15 minutes to protect the print head. In addition, when continuously printing material that ...
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... print head, print the nozzle check pattern to Straight Lines are Misaligned. s Check the protective tape has been removed from the print head. Printer Moves But Does Not Print Troubleshooting s Check the ink tanks. s Ensure that you install them . Ensure that the ink tanks snap into place when you align the print... that ink is being output normally. ¬ Print Head Cleaning ¬ Printing the Nozzle Check Pattern If the problem is plenty of ink but the printer does not print, clean the print head. Contact the Canon Customer Care Center.
... print head, print the nozzle check pattern to Straight Lines are Misaligned. s Check the protective tape has been removed from the print head. Printer Moves But Does Not Print Troubleshooting s Check the ink tanks. s Ensure that you install them . Ensure that the ink tanks snap into place when you align the print... that ink is being output normally. ¬ Print Head Cleaning ¬ Printing the Nozzle Check Pattern If the problem is plenty of ink but the printer does not print, clean the print head. Contact the Canon Customer Care Center.
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If the POWER lamp is flashing green, the printer is on. If the front cover is left open the front cover again. Close... more than 10 minutes, the print head holder moves to the right to prevent the print head from drying out. Printer Does Not Start or Stops During Print Jobs 141 If the POWER lamp is off, close and reopen it. s ... has been left open for a while, close the front cover and turn the power on . Troubleshooting Print Head Holder Does Not Move to the Center s Ensure the printer is turned on . The print head holder will not move unless the power is initializing.
If the POWER lamp is flashing green, the printer is on. If the front cover is left open the front cover again. Close... more than 10 minutes, the print head holder moves to the right to prevent the print head from drying out. Printer Does Not Start or Stops During Print Jobs 141 If the POWER lamp is off, close and reopen it. s ... has been left open for a while, close the front cover and turn the power on . Troubleshooting Print Head Holder Does Not Move to the Center s Ensure the printer is turned on . The print head holder will not move unless the power is initializing.