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Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid-Job Paper Jams or Does Not Feed The POWER Light Flashes Orange An Error Message Appears Other Problems Avoiding Problems Before You Call for Help Getting Help From Canon Specifications General Specifications System Requirements Using the IS-32 Color Image Scanner Cartridge Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems Contents 5
Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid-Job Paper Jams or Does Not Feed The POWER Light Flashes Orange An Error Message Appears Other Problems Avoiding Problems Before You Call for Help Getting Help From Canon Specifications General Specifications System Requirements Using the IS-32 Color Image Scanner Cartridge Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems Contents 5
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To avoid paper jams and other problems, use transparencies specifically designed for use with an overhead projector. Using Glossy Photo Cards • Transparencies Use these to prepare materials for use with the Canon BJC-3000 printer. The original image is ideal for laser printers or photocopiers. Do not use backlighting to show a ... on up to six connected sheets of the same stock as slides and stained glass. Media Types You Can Use With the Printer • Glossy Photo Cards A special size media made of letter size paper to create party or advertising banners.
To avoid paper jams and other problems, use transparencies specifically designed for use with an overhead projector. Using Glossy Photo Cards • Transparencies Use these to prepare materials for use with the Canon BJC-3000 printer. The original image is ideal for laser printers or photocopiers. Do not use backlighting to show a ... on up to six connected sheets of the same stock as slides and stained glass. Media Types You Can Use With the Printer • Glossy Photo Cards A special size media made of letter size paper to create party or advertising banners.
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...image often causes edges to enable the Image Optimizer setting. Using the Windows Printer Driver 143 For example, you may want to compensate and optimize the print quality of the Printer Driver I Optimizing Image Data The printer driver allows you can use the Image Optimizer when you print a low-resolution... image downloaded from a home page on the Internet. 1 Open the Printer Properties dialog box, then click the Main tab. 2 Click the Advanced button. 3 Select Image Optimizer in your application program, turn on the ...
...image often causes edges to enable the Image Optimizer setting. Using the Windows Printer Driver 143 For example, you may want to compensate and optimize the print quality of the Printer Driver I Optimizing Image Data The printer driver allows you can use the Image Optimizer when you print a low-resolution... image downloaded from a home page on the Internet. 1 Open the Printer Properties dialog box, then click the Main tab. 2 Click the Advanced button. 3 Select Image Optimizer in your application program, turn on the ...
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... allows you wish to print, the print quality and halftoning settings may not be visible or effective. 1 Open the Printer Properties dialog box, then click the Advanced button in the Main tab. Setting Simulate Illustration • When Background Printing is disabled in the Page Layout...Print is enabled in the Main tab, the Monochrome Effects setting is a problem in the image data you to make fine adjustments to close the Printer Properties dialog box and start the print job. Making the Most of the Printer Driver 9 Click the OK button to the print quality and halftoning settings...
... allows you wish to print, the print quality and halftoning settings may not be visible or effective. 1 Open the Printer Properties dialog box, then click the Advanced button in the Main tab. Setting Simulate Illustration • When Background Printing is disabled in the Page Layout...Print is enabled in the Main tab, the Monochrome Effects setting is a problem in the image data you to make fine adjustments to close the Printer Properties dialog box and start the print job. Making the Most of the Printer Driver 9 Click the OK button to the print quality and halftoning settings...
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... an application program is being printed. • You can cancel a print job. Select Priority from the Edit menu. Making the Most of the Printer Driver The BJ Background Monitor makes it possible to perform the following tasks: • You can change the order of the documents you cannot change...temporarily is required on the hard disk. (If sufficient hard disk space is not available, background printing cannot be performed.) To solve this problem, you are working on the next page. Select Quit from the File menu. • You can quit the BJ Background Monitor. Drag the document...
... an application program is being printed. • You can cancel a print job. Select Priority from the Edit menu. Making the Most of the Printer Driver The BJ Background Monitor makes it possible to perform the following tasks: • You can change the order of the documents you cannot change...temporarily is required on the hard disk. (If sufficient hard disk space is not available, background printing cannot be performed.) To solve this problem, you are working on the next page. Select Quit from the File menu. • You can quit the BJ Background Monitor. Drag the document...
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...print head consumes ink so clean the print head only when necessary. If this does not correct the problem then execute deep print head cleaning. Normal print head cleaning 1 Open the Printer Properties dialog box, then click the Maintenance tab. 2 Click the normal print head cleaning icon in... the Print Head Cleaning box. Always execute normal print head cleaning first. Using the Windows Printer Driver 189 There are two ways to clean the print head: normal print head cleaning and deep print head cleaning. Using Maintenance Functions I...
...print head consumes ink so clean the print head only when necessary. If this does not correct the problem then execute deep print head cleaning. Normal print head cleaning 1 Open the Printer Properties dialog box, then click the Maintenance tab. 2 Click the normal print head cleaning icon in... the Print Head Cleaning box. Always execute normal print head cleaning first. Using the Windows Printer Driver 189 There are two ways to clean the print head: normal print head cleaning and deep print head cleaning. Using Maintenance Functions I...
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... displayed. The Quality Panel of the Detailed Setting dialog box is a problem in Print 1 Open the Print dialog box. button. Executing Special Functions I Changing the Print Quality/Halftoning When your printouts are not satisfactory, the printer driver allows you wish to specify detailed Print Quality and Halftoning, select ... effective. icon in the image data you wish to print, changes to the print quality and halftoning settings. Using the Macintosh Printer Driver 234 Normally, select Print from the File menu. 2 Select the icon in Print Mode. 3 Click the Details...
... displayed. The Quality Panel of the Detailed Setting dialog box is a problem in Print 1 Open the Print dialog box. button. Executing Special Functions I Changing the Print Quality/Halftoning When your printouts are not satisfactory, the printer driver allows you wish to specify detailed Print Quality and Halftoning, select ... effective. icon in the image data you wish to print, changes to the print quality and halftoning settings. Using the Macintosh Printer Driver 234 Normally, select Print from the File menu. 2 Select the icon in Print Mode. 3 Click the Details...
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...Head Cleaning is selected in the drop-down menu, click the icon. Normal print head cleaning 1 Open the Page Setup dialog box. Using the Macintosh Printer Driver 259 There are two ways to clean the print heads: normal print head cleaning and deep print head cleaning. Always execute normal print head... cleaning first. If this does not correct the problem then execute deep print head cleaning. Printer Maintenance I Cleaning the Print Head Cleaning the print head clears the nozzles.
...Head Cleaning is selected in the drop-down menu, click the icon. Normal print head cleaning 1 Open the Page Setup dialog box. Using the Macintosh Printer Driver 259 There are two ways to clean the print heads: normal print head cleaning and deep print head cleaning. Always execute normal print head... cleaning first. If this does not correct the problem then execute deep print head cleaning. Printer Maintenance I Cleaning the Print Head Cleaning the print head clears the nozzles.
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BJ Cartridge Maintenance Over time, ink tanks run out and require replacement, and eventually the BJ cartridges also require replacement after the print heads wear out. The following topics regarding BJ cartridge maintenance describe how to check the status of the BJ cartridges and take the appropriate actions to correct problems. Printing a Nozzle Check Pattern Cleaning the Print Head Replacing the Ink Tanks Replacing the BJ Cartridge Aligning the Print Head Routine Maintenance 281
BJ Cartridge Maintenance Over time, ink tanks run out and require replacement, and eventually the BJ cartridges also require replacement after the print heads wear out. The following topics regarding BJ cartridge maintenance describe how to check the status of the BJ cartridges and take the appropriate actions to correct problems. Printing a Nozzle Check Pattern Cleaning the Print Head Replacing the Ink Tanks Replacing the BJ Cartridge Aligning the Print Head Routine Maintenance 281
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I Normal print head cleaning Windows 1 2 Open the Printer Properties dialog box. Routine Maintenance 287 Note Cleaning the print head consumes ink, so clean the print head only when necessary. There are two ways to clean the print head: normal print head cleaning and deep print head cleaning. Cleaning the Print Head Cleaning the print head clears the nozzles. Always execute normal print head cleaning first. If this does not correct the problem, then execute deep print head cleaning. Click the Maintenance tab.
I Normal print head cleaning Windows 1 2 Open the Printer Properties dialog box. Routine Maintenance 287 Note Cleaning the print head consumes ink, so clean the print head only when necessary. There are two ways to clean the print head: normal print head cleaning and deep print head cleaning. Cleaning the Print Head Cleaning the print head clears the nozzles. Always execute normal print head cleaning first. If this does not correct the problem, then execute deep print head cleaning. Click the Maintenance tab.
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Click the Print Head Deep Cleaning icon in the Print Head Cleaning box. Routine Maintenance 290 Windows 1 2 3 Open the Printer Properties dialog box. Click the Maintenance tab. Only when the normal print head cleaning does not correct the problem, perform deep print head cleaning. Cleaning the Print Head I Deep print head cleaning Note Always execute normal print head cleaning first.
Click the Print Head Deep Cleaning icon in the Print Head Cleaning box. Routine Maintenance 290 Windows 1 2 3 Open the Printer Properties dialog box. Click the Maintenance tab. Only when the normal print head cleaning does not correct the problem, perform deep print head cleaning. Cleaning the Print Head I Deep print head cleaning Note Always execute normal print head cleaning first.
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Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid-Job Paper Jams or Does Not Feed The POWER Light Flashes Orange An Error Message Appears Other Problems Avoiding Problems Before You Call for Help Getting Help From Canon Troubleshooting 319
Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid-Job Paper Jams or Does Not Feed The POWER Light Flashes Orange An Error Message Appears Other Problems Avoiding Problems Before You Call for Help Getting Help From Canon Troubleshooting 319
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...Printers. CHECK 1 BJ CARTRIDGE AND MEDIA CORRECT FOR THE PRINT JOB? Printing a Nozzle Check Pattern Troubleshooting 322 These media provide better color reproduction and brighter colors than plain paper. A clogged or worn BJ cartridge may find it convenient to set the BJC-3000 as you may also cause printing problems... check mark appears). For printing photographs or illustrations, use the BC-33 Color BJ Cartridge. Highlight the Canon BJC-3000 icon and right-click. To do not use this problem, you expected. Printout Is Unsatisfactory Note To avoid this BJ cartridge with...
...Printers. CHECK 1 BJ CARTRIDGE AND MEDIA CORRECT FOR THE PRINT JOB? Printing a Nozzle Check Pattern Troubleshooting 322 These media provide better color reproduction and brighter colors than plain paper. A clogged or worn BJ cartridge may find it convenient to set the BJC-3000 as you may also cause printing problems... check mark appears). For printing photographs or illustrations, use the BC-33 Color BJ Cartridge. Highlight the Canon BJC-3000 icon and right-click. To do not use this problem, you expected. Printout Is Unsatisfactory Note To avoid this BJ cartridge with...
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... procedure again and make sure that "Canon BJC-3000" is displayed in the printer or the computer from the Printer menu. If another driver is selected, click the down-arrow and select "Canon BJC-3000" from the Start menu, then click Printers. Turn off the printer and computer, turn them on the screen...are printed. CHECK 2 ARE YOU USING THE CORRECT PRINTER DRIVER? If you have selected the wrong printer driver for print data remaining from a previous job, select Settings from the pull-down list. Note To avoid this problem, you may print if you see your Windows documentation...
... procedure again and make sure that "Canon BJC-3000" is displayed in the printer or the computer from the Printer menu. If another driver is selected, click the down-arrow and select "Canon BJC-3000" from the Start menu, then click Printers. Turn off the printer and computer, turn them on the screen...are printed. CHECK 2 ARE YOU USING THE CORRECT PRINTER DRIVER? If you have selected the wrong printer driver for print data remaining from a previous job, select Settings from the pull-down list. Note To avoid this problem, you may print if you see your Windows documentation...
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Windows When the printer port of the problem may not perform a print job properly. If meaningless...If the rebuilt file prints correctly, the original file was probably faulty. IS THE PROBLEM IN THE ORIGINAL FILE? Before You Call for Help Troubleshooting 327 Rebuild the file and ...printer and computer. A faulty or loose connection can generate meaningless characters and symbols to the ECP mode, the printer may be in the file or the application program you are using. Connecting and Turning On the Printer IS THE PRINTER PORT SET TO ECP? If the problem...
Windows When the printer port of the problem may not perform a print job properly. If meaningless...If the rebuilt file prints correctly, the original file was probably faulty. IS THE PROBLEM IN THE ORIGINAL FILE? Before You Call for Help Troubleshooting 327 Rebuild the file and ...printer and computer. A faulty or loose connection can generate meaningless characters and symbols to the ECP mode, the printer may be in the file or the application program you are using. Connecting and Turning On the Printer IS THE PRINTER PORT SET TO ECP? If the problem...
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...use small paper sizes to a lower setting and execute the print job again. Troubleshooting 336 Open the Printer Properties dialog box and click the Advanced button in the Color tab to print documents that contain photographs or illustrations. Use the Intensity slide bar to change the ... in the Main tab. To avoid this curling problem, try not to use the Intensity slide bar to change the intensity setting. CHECK 2 Windows 1 2 3 Printout Is Unsatisfactory IS THE PRINTER DRIVER SET FOR HIGH DENSITY PRINTING? Click the Color tab. Note Curling occurs most frequently with small...
...use small paper sizes to a lower setting and execute the print job again. Troubleshooting 336 Open the Printer Properties dialog box and click the Advanced button in the Color tab to print documents that contain photographs or illustrations. Use the Intensity slide bar to change the ... in the Main tab. To avoid this curling problem, try not to use the Intensity slide bar to change the intensity setting. CHECK 2 Windows 1 2 3 Printout Is Unsatisfactory IS THE PRINTER DRIVER SET FOR HIGH DENSITY PRINTING? Click the Color tab. Note Curling occurs most frequently with small...
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... the Advanced button in the Printer Properties dialog box. 2 In the Color panel, use the Black slide bar to perform your printing. Macintosh 1 When using the BC-34 Photo BJ Cartridge to change the print density setting. Click the Color tab. If this problem by reducing the black density ...on the printer driver setting screen. If you are performing grayscale printing, the backs of the pages may be stained with ink...
... the Advanced button in the Printer Properties dialog box. 2 In the Color panel, use the Black slide bar to perform your printing. Macintosh 1 When using the BC-34 Photo BJ Cartridge to change the print density setting. Click the Color tab. If this problem by reducing the black density ...on the printer driver setting screen. If you are performing grayscale printing, the backs of the pages may be stained with ink...
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... CHECK 5 ARE YOU EXECUTING A HIGH-DENSITY PRINT ON PLAIN PAPER? Open the Printer Properties dialog box, and click the Advanced button in the recommended printing area. ARE YOU PRINTING OUTSIDE THE RECOMMENDED PRINTING AREA? To avoid problems, print only in the Main tab. Use the Intensity slide bar to uncurl the...the bottom edge of the page. Try to change the print density setting. Printing Area Troubleshooting 342 Lower the Intensity setting. Click the Color tab. If you execute a high-density print job on High Gloss Photo Film or Back Print Film, the bottom margin must be ...
... CHECK 5 ARE YOU EXECUTING A HIGH-DENSITY PRINT ON PLAIN PAPER? Open the Printer Properties dialog box, and click the Advanced button in the recommended printing area. ARE YOU PRINTING OUTSIDE THE RECOMMENDED PRINTING AREA? To avoid problems, print only in the Main tab. Use the Intensity slide bar to uncurl the...the bottom edge of the page. Try to change the print density setting. Printing Area Troubleshooting 342 Lower the Intensity setting. Click the Color tab. If you execute a high-density print job on High Gloss Photo Film or Back Print Film, the bottom margin must be ...
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I White streaks visible Printout Is Unsatisfactory CHECK Note PRINT A NOZZLE CHECK PATTERN. If the problem persists after cleaning the print head and aligning the print head, try replacing the BJ cartridge. If lines are broken or missing, clean ...the print head. Printing a Nozzle Check Pattern Troubleshooting 343 If the Nozzle Check Pattern prints normally, there may be a problem in the application program. If colors are not aligned properly, align the print head. If any portion of your application program. For details, refer to the Troubleshooting sections ...
I White streaks visible Printout Is Unsatisfactory CHECK Note PRINT A NOZZLE CHECK PATTERN. If the problem persists after cleaning the print head and aligning the print head, try replacing the BJ cartridge. If lines are broken or missing, clean ...the print head. Printing a Nozzle Check Pattern Troubleshooting 343 If the Nozzle Check Pattern prints normally, there may be a problem in the application program. If colors are not aligned properly, align the print head. If any portion of your application program. For details, refer to the Troubleshooting sections ...
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...your computer manufacturer. In the Details tab, select FILE in your system. If the problem is set to the ECP mode, the printer may not be able to print correctly with a WPS (Windows Printing System) printer driver installed in the Print to FILE or delete the WPS driver. Open the WPS...then Windows Printing System from the Windows Start menu and click Uninstall. Change the WPS driver port setting to Port setting. Windows When the printer port of the computer is not solved, contact your system. Windows You may not perform a print job properly. CHECK 3 Printout Is Unsatisfactory IS...
...your computer manufacturer. In the Details tab, select FILE in your system. If the problem is set to the ECP mode, the printer may not be able to print correctly with a WPS (Windows Printing System) printer driver installed in the Print to FILE or delete the WPS driver. Open the WPS...then Windows Printing System from the Windows Start menu and click Uninstall. Change the WPS driver port setting to Port setting. Windows When the printer port of the computer is not solved, contact your system. Windows You may not perform a print job properly. CHECK 3 Printout Is Unsatisfactory IS...