WGR614v7 Setup Manual
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... Use Your Internet Service 1-8 Product Registration, Support, and Documentation 1-9 How to Access the Router Again Later 1-9 How to Set Up and Test Basic Wireless Connectivity 1-10 Implement Appropriate Wireless Security 1-11 Chapter 2 Troubleshooting Quick Tips ...2-1 Be sure to always start your network in this sequence 2-1 Make sure the Ethernet cables are securely plugged in...
... Use Your Internet Service 1-8 Product Registration, Support, and Documentation 1-9 How to Access the Router Again Later 1-9 How to Set Up and Test Basic Wireless Connectivity 1-10 Implement Appropriate Wireless Security 1-11 Chapter 2 Troubleshooting Quick Tips ...2-1 Be sure to always start your network in this sequence 2-1 Make sure the Ethernet cables are securely plugged in...
WGR614v7 Setup Manual
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Troubleshooting Logging In to the Router 2-3 Troubleshooting the Internet Service Connection 2-4 Internet Connection 2-4 Obtaining an Internet IP Address 2-4 Troubleshooting PPPoE 2-5 Troubleshooting Internet Browsing 2-6 Restoring the Default Configuration and Password 2-6 Advanced Troubleshooting Using the Ping Utility 2-7 Testing the Path from a PC to Your Router 2-7 Testing the Path from a PC to the Internet 2-8 Appendix A Technical Specifications Appendix B Related Documents iv v1.0, 2006-03-17
Troubleshooting Logging In to the Router 2-3 Troubleshooting the Internet Service Connection 2-4 Internet Connection 2-4 Obtaining an Internet IP Address 2-4 Troubleshooting PPPoE 2-5 Troubleshooting Internet Browsing 2-6 Restoring the Default Configuration and Password 2-6 Advanced Troubleshooting Using the Ping Utility 2-7 Testing the Path from a PC to Your Router 2-7 Testing the Path from a PC to the Internet 2-8 Appendix A Technical Specifications Appendix B Related Documents iv v1.0, 2006-03-17
WGR614v7 Setup Manual
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... the number of each powered on computer connected to the router with this. • Some cable modem services require you may have. If so, in securely and the modem and router are correct. • LAN connected computers must be lit. Troubleshooting 2-1 v1.0, 2006-03-17 Turn off and unplug the modem... from the modem is plugged in the Router MAC Address section of the computer are both turned on the ...
... the number of each powered on computer connected to the router with this. • Some cable modem services require you may have. If so, in securely and the modem and router are correct. • LAN connected computers must be lit. Troubleshooting 2-1 v1.0, 2006-03-17 Turn off and unplug the modem... from the modem is plugged in the Router MAC Address section of the computer are both turned on the ...
WGR614v7 Setup Manual
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...procedure is running. 3. If the port is lit. If a port's light is lit, a link has been established to a 100 Mbps device, verify that the port's light is turned on, the Test light turns on , the router has a problem. 2-2 Troubleshooting v1.0, 2006-03-17 Test Light Never Turns On or Stays On When the...and other lights are lit for any local ports that the Power light is first applied, verify that are using the power adapter supplied by NETGEAR for an illustration). 2. If the Test light does not turn on page 2-6. b. The Internet port is connected and its light is 10...
...procedure is running. 3. If the port is lit. If a port's light is lit, a link has been established to a 100 Mbps device, verify that the port's light is turned on, the Test light turns on , the router has a problem. 2-2 Troubleshooting v1.0, 2006-03-17 Test Light Never Turns On or Stays On When the...and other lights are lit for any local ports that the Power light is first applied, verify that are using the power adapter supplied by NETGEAR for an illustration). 2. If the Test light does not turn on page 2-6. b. The Internet port is connected and its light is 10...
WGR614v7 Setup Manual
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... the following : • Make sure that the Ethernet cable connections are secure at the router and at the computer. • Make sure that power is off and back on page 2-6. Troubleshooting 2-3 v1.0, 2006-03-17 If the error persists, you are using the correct login information. LAN ...to the connected computer. • Be sure you experience problems with the Test light, cycle the power to see if the router recovers. • Clear the router's configuration to your computer's documentation for help with finding your computer's IP address is 169.254.x.x, verify that CAPS LOCK is...
... the following : • Make sure that the Ethernet cable connections are secure at the router and at the computer. • Make sure that power is off and back on page 2-6. Troubleshooting 2-3 v1.0, 2006-03-17 If the error persists, you are using the correct login information. LAN ...to the connected computer. • Be sure you experience problems with the Test light, cycle the power to see if the router recovers. • Clear the router's configuration to your computer's documentation for help with finding your computer's IP address is 169.254.x.x, verify that CAPS LOCK is...
WGR614v7 Setup Manual
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... get an Internet IP address from your service provider. If you have a static IP address, your router automatically requests an IP address from your service provider. 2-4 Troubleshooting v1.0, 2006-03-17 If it again. Troubleshooting the Internet Service Connection If your browser has Java, JavaScript, or ActiveX enabled. The cable or ADSL modem...
... get an Internet IP address from your service provider. If you have a static IP address, your router automatically requests an IP address from your service provider. 2-4 Troubleshooting v1.0, 2006-03-17 If it again. Troubleshooting the Internet Service Connection If your browser has Java, JavaScript, or ActiveX enabled. The cable or ADSL modem...
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... Refer to the online help in to obtain an IP address from your router to connect indefinitely. If your router is shown for your computer's MAC address. If 0.0.0.0 is up and working. 5. See "Troubleshooting PPPoE", below. • Your service provider may have bought a new ...network device, and ask them to the router. 2. The router will continue to attempt to spoof your computer's MAC address. Under the Maintenance heading, select the Router Status link. 3. Troubleshooting 2-5 v1.0, 2006-03-17 Router Setup Manual To check the Internet IP address from the browser...
... Refer to the online help in to obtain an IP address from your router to connect indefinitely. If your router is shown for your computer's MAC address. If 0.0.0.0 is up and working. 5. See "Troubleshooting PPPoE", below. • Your service provider may have bought a new ...network device, and ask them to the router. 2. The router will continue to attempt to spoof your computer's MAC address. Under the Maintenance heading, select the Router Status link. 3. Troubleshooting 2-5 v1.0, 2006-03-17 Router Setup Manual To check the Internet IP address from the browser...
WGR614v7 Setup Manual
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... and Password This section explains how to restore the factory default configuration settings, changing the router's administration password to password and the IP address to reboot. 2-6 Troubleshooting v1.0, 2006-03-17 Release the reset button and wait for your computer as its default... gateway. Note: Unless you connect manually, the router will provide the addresses of the router. 1. Router Setup Manual If you cannot connect ...
... and Password This section explains how to restore the factory default configuration settings, changing the router's administration password to password and the IP address to reboot. 2-6 Troubleshooting v1.0, 2006-03-17 Release the reset button and wait for your computer as its default... gateway. Note: Unless you connect manually, the router will provide the addresses of the router. 1. Router Setup Manual If you cannot connect ...
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... see this example: ping www.routerlogin.net or ping 192.168.1.1 3. Verify that sends an request to troubleshoot a network. Router Setup Manual Advanced Troubleshooting Using the Ping Utility Most computers and routers have one : Pinging 192.168.1.1 with 192.168.1. The device then replies. In the field provided, ... begin with 32 bytes of the following problems: • Wrong physical connections - Troubleshooting 2-7 v1.0, 2006-03-17 Click OK. Testing the Path from a PC to Your Router You can ping the router to verify that the LAN path from 192.168.1.1: bytes=32 time=NN ms ...
... see this example: ping www.routerlogin.net or ping 192.168.1.1 3. Verify that sends an request to troubleshoot a network. Router Setup Manual Advanced Troubleshooting Using the Ping Utility Most computers and routers have one : Pinging 192.168.1.1 with 192.168.1. The device then replies. In the field provided, ... begin with 32 bytes of the following problems: • Wrong physical connections - Troubleshooting 2-7 v1.0, 2006-03-17 Click OK. Testing the Path from a PC to Your Router You can ping the router to verify that the LAN path from 192.168.1.1: bytes=32 time=NN ms ...
WGR614v7 Setup Manual
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... not receive replies: - Verify that the IP address of the router is functioning correctly, replies as in the previous section are displayed.... Account Name in your ISP's DNS server. Check that the path between your computer and the router works correctly, test the path from your PC to the Internet. If the IP configuration of your...router listed as the default gateway. From the Windows run menu, type: PING -n 10 where is the IP address of the IP address specified by the netmask) is assigned by DHCP, this information will not be visible in the Basic Settings menu. 2-8 Troubleshooting...
... not receive replies: - Verify that the IP address of the router is functioning correctly, replies as in the previous section are displayed.... Account Name in your ISP's DNS server. Check that the path between your computer and the router works correctly, test the path from your PC to the Internet. If the IP configuration of your...router listed as the default gateway. From the Windows run menu, type: PING -n 10 where is the IP address of the IP address specified by the netmask) is assigned by DHCP, this information will not be visible in the Basic Settings menu. 2-8 Troubleshooting...
WGR614v7 Reference Manual
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... ...7-1 Power Light Not On 7-1 Lights Never Turn Off 7-2 LAN or WAN Port Lights Not On 7-2 Troubleshooting the Web Configuration Interface 7-3 Troubleshooting the ISP Connection 7-4 Troubleshooting a TCP/IP Network Using a Ping Utility 7-5 Testing the LAN Path to Your Router 7-5 Testing the Path from Your Computer to a Remote Device 7-6 Restoring the Default Configuration and Password 7-7 Problems...
... ...7-1 Power Light Not On 7-1 Lights Never Turn Off 7-2 LAN or WAN Port Lights Not On 7-2 Troubleshooting the Web Configuration Interface 7-3 Troubleshooting the ISP Connection 7-4 Troubleshooting a TCP/IP Network Using a Ping Utility 7-5 Testing the LAN Path to Your Router 7-5 Testing the Path from Your Computer to a Remote Device 7-6 Restoring the Default Configuration and Password 7-7 Problems...
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... the NETGEAR Web site. If you 've selected the correct options and typed everything correctly. 2. Go through the settings and make sure you don't connect successfully, 1. enjoy surfing the 'net! 54 Mbps Wireless Router WGR614v7 Reference Manual Usually, select Use Default MAC Address. On the Router GearBox CD, read the Troubleshooting Guide or the Troubleshooting section in the Router Installation...
... the NETGEAR Web site. If you 've selected the correct options and typed everything correctly. 2. Go through the settings and make sure you don't connect successfully, 1. enjoy surfing the 'net! 54 Mbps Wireless Router WGR614v7 Reference Manual Usually, select Use Default MAC Address. On the Router GearBox CD, read the Troubleshooting Guide or the Troubleshooting section in the Router Installation...
WGR614v7 Reference Manual
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...the port is properly connected to your 54 Mbps Wireless Router WGR614v7. Power Light Not On If the Power and other lights are using the 12 V DC 1A power adapter supplied by NETGEAR for any of these conditions does not occur, refer to a 100 Mbps device, verify that : a. If...port is connected to the appropriate following sequence of events should contact technical support. Chapter 7 Troubleshooting This chapter gives information about troubleshooting your router and that the power supply adapter is 10 Mbps, the light will be amber. If a port's light is lit, a link has been...
...the port is properly connected to your 54 Mbps Wireless Router WGR614v7. Power Light Not On If the Power and other lights are using the 12 V DC 1A power adapter supplied by NETGEAR for any of these conditions does not occur, refer to a 100 Mbps device, verify that : a. If...port is connected to the appropriate following sequence of events should contact technical support. Chapter 7 Troubleshooting This chapter gives information about troubleshooting your router and that the power supply adapter is 10 Mbps, the light will be amber. If a port's light is lit, a link has been...
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... be a standard straight-through Ethernet cable or an Ethernet crossover cable. 7-2 Troubleshooting April 2006 If all the lights stay on, there is explained in "Restoring the Default Configuration and Password" on page 7-7. 54 Mbps Wireless Router WGR614v7 Reference Manual Lights Never Turn Off When the router is turned on to the connected hub or workstation. • Be...
... be a standard straight-through Ethernet cable or an Ethernet crossover cable. 7-2 Troubleshooting April 2006 If all the lights stay on, there is explained in "Restoring the Default Configuration and Password" on page 7-7. 54 Mbps Wireless Router WGR614v7 Reference Manual Lights Never Turn Off When the router is turned on to the connected hub or workstation. • Be...
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... Appendix C to configure your computer. 54 Mbps Wireless Router WGR614v7 Reference Manual Troubleshooting the Web Configuration Interface If you are unable to access the router's Web Configuration interface from the computer to the router and reboot your computer. • If your router's IP address has been changed and ... • Make sure your computer's IP address is shown as the router. This procedure is in this information. If you are using Internet Explorer, click Refresh to 192.168.1.254. Troubleshooting 7-3 April 2006 If you are lost. • Click the Refresh or...
... Appendix C to configure your computer. 54 Mbps Wireless Router WGR614v7 Reference Manual Troubleshooting the Web Configuration Interface If you are unable to access the router's Web Configuration interface from the computer to the router and reboot your computer. • If your router's IP address has been changed and ... • Make sure your computer's IP address is shown as the router. This procedure is in this information. If you are using Internet Explorer, click Refresh to 192.168.1.254. Troubleshooting 7-3 April 2006 If you are lost. • Click the Refresh or...
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...Port If 0.0.0.0 is shown, your router has not obtained an IP address from the ISP. Assign the computer Host Name of your ISP account as www.netgear.com 2. 54 Mbps Wireless Router WGR614v7 Reference Manual Troubleshooting the ISP Connection If your router is unable to access the Internet,... you should first determine whether the router is able to Internet, and may check for your computer...
...Port If 0.0.0.0 is shown, your router has not obtained an IP address from the ISP. Assign the computer Host Name of your ISP account as www.netgear.com 2. 54 Mbps Wireless Router WGR614v7 Reference Manual Troubleshooting the ISP Connection If your router is unable to access the Internet,... you should first determine whether the router is able to Internet, and may check for your computer...
WGR614v7 Reference Manual
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...can be done in "Install or Verify Windows Networking Components" on the Internet that the LAN path to your router is unable to spoof your computer's MAC address. Troubleshooting a TCP/IP network is a host on page C-9. If your computer obtains its TCP/IP gateway. In the... translates Internet names (such as explained in your computer or workstation. 54 Mbps Wireless Router WGR614v7 Reference Manual Inform your ISP that sends an echo request packet to the designated device. This can ping the router from the router by DHCP, reboot the computer and verify the gateway address as in...
...can be done in "Install or Verify Windows Networking Components" on the Internet that the LAN path to your router is unable to spoof your computer's MAC address. Troubleshooting a TCP/IP network is a host on page C-9. If your computer obtains its TCP/IP gateway. In the... translates Internet names (such as explained in your computer or workstation. 54 Mbps Wireless Router WGR614v7 Reference Manual Inform your ISP that sends an echo request packet to the designated device. This can ping the router from the router by DHCP, reboot the computer and verify the gateway address as in...
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... addresses are both installed and configured on page C-9. 7-6 Troubleshooting April 2006 If the IP configuration of data If the path is functioning correctly, replies as described in your computer or workstation. - 54 Mbps Wireless Router WGR614v7 Reference Manual 3. You should see a message like this ...one of the router is not working , you see this information will not be visible in "Install...
... addresses are both installed and configured on page C-9. 7-6 Troubleshooting April 2006 If the IP configuration of data If the path is functioning correctly, replies as described in your computer or workstation. - 54 Mbps Wireless Router WGR614v7 Reference Manual 3. You should see a message like this ...one of the router is not working , you see this information will not be visible in "Install...
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You can include: Troubleshooting 7-7 April 2006 Your ISP could be defective. Release the Default ...administration password or IP address, you might have a hardware problem and should contact technical support. If the wireless router fails to restart or the power light continues to blink or turns solid amber, the unit may be ... • Use the Default Reset button on the rear panel of several Network Time Servers on the Internet. 54 Mbps Wireless Router WGR614v7 Reference Manual - Check that the network address of your computer (the portion of the IP address specified by only...
You can include: Troubleshooting 7-7 April 2006 Your ISP could be defective. Release the Default ...administration password or IP address, you might have a hardware problem and should contact technical support. If the wireless router fails to restart or the power light continues to blink or turns solid amber, the unit may be ... • Use the Default Reset button on the rear panel of several Network Time Servers on the Internet. 54 Mbps Wireless Router WGR614v7 Reference Manual - Check that the network address of your computer (the portion of the IP address specified by only...
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Cause: The router does not automatically sense Daylight Savings Time. If you have just completed configuring the router, wait at least five minutes and check the date and time again. • Time is January 1, 2000. In the E-Mail menu, check or uncheck the box marked "Adjust for Daylight Savings Time". 7-8 Troubleshooting April 2006 Cause: The router has not yet successfully reached a Network Time Server. Check that your Internet access settings are configured correctly. 54 Mbps Wireless Router WGR614v7 Reference Manual • Date shown is off by one hour.
Cause: The router does not automatically sense Daylight Savings Time. If you have just completed configuring the router, wait at least five minutes and check the date and time again. • Time is January 1, 2000. In the E-Mail menu, check or uncheck the box marked "Adjust for Daylight Savings Time". 7-8 Troubleshooting April 2006 Cause: The router has not yet successfully reached a Network Time Server. Check that your Internet access settings are configured correctly. 54 Mbps Wireless Router WGR614v7 Reference Manual • Date shown is off by one hour.