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... Connection" on page 25. • Have I want to "Troubleshooting Internet Browsing" on ? Troubleshooting This chapter gives information about troubleshooting your wireless modem router. Go to the section indicated. • Is the router on page 30. • I have configured the router but I cannot... remember the router's configuration password. b. The ADSL Internet port LED is on (see "Hardware Features" on page 2 for any local ports that : a. For the common problems listed, go to "Basic Functioning" on page 28. • I can't access ...
... Connection" on page 25. • Have I want to "Troubleshooting Internet Browsing" on ? Troubleshooting This chapter gives information about troubleshooting your wireless modem router. Go to the section indicated. • Is the router on page 30. • I have configured the router but I cannot... remember the router's configuration password. b. The ADSL Internet port LED is on (see "Hardware Features" on page 2 for any local ports that : a. For the common problems listed, go to "Basic Functioning" on page 28. • I can't access ...
DG834Gv5 Setup Manual
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... Internet Port LEDs Not On If either the LAN LEDs or ADSL Internet LED do not light when the Ethernet connection is properly ...you are using the power adapter supplied by NETGEAR for this case, the wireless modem router is 10 Mbps, the LED will set the router's IP... address to the appropriate following : 26 Troubleshooting If the port is working normally. If the error persists, you might have a hardware problem and should contact technical support. If a port's LED is green. If a LAN port is connected to a 100 Mbps...
... Internet Port LEDs Not On If either the LAN LEDs or ADSL Internet LED do not light when the Ethernet connection is properly ...you are using the power adapter supplied by NETGEAR for this case, the wireless modem router is 10 Mbps, the LED will set the router's IP... address to the appropriate following : 26 Troubleshooting If the port is working normally. If the error persists, you might have a hardware problem and should contact technical support. If a port's LED is green. If a LAN port is connected to a 100 Mbps...
DG834Gv5 Setup Manual
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... the ISP, the problem may have selected a login program, you may be one phone line, be sure that you are connected to the line with the ADSL service. Under the Maintenance heading, select Router Status, and check that an IP address is shown, your wireless modem router has not obtained... be necessary to use the router's MAC address; If 0.0.0.0 is shown for your browser and select an external site such as http://www.netgear.com. 2. The Wireless ADSL2+ Modem Router uses pins 2 and 3. In this case: - • Verify that you are connected to the correct telephone line. It may...
... the ISP, the problem may have selected a login program, you may be one phone line, be sure that you are connected to the line with the ADSL service. Under the Maintenance heading, select Router Status, and check that an IP address is shown, your wireless modem router has not obtained... be necessary to use the router's MAC address; If 0.0.0.0 is shown for your browser and select an external site such as http://www.netgear.com. 2. The Wireless ADSL2+ Modem Router uses pins 2 and 3. In this case: - • Verify that you are connected to the correct telephone line. It may...
DG834Gv5 Setup Manual
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... for your use. There also may not have the wireless ADSL modem router configured as www addresses) to connect indefinitely. Unless you may be using PPPoE or PPPoA until data is transmitted to the network. Troubleshooting Internet Browsing If your wireless modem router can be a provisioning problem with your computer and verify the DNS address as...
... for your use. There also may not have the wireless ADSL modem router configured as www addresses) to connect indefinitely. Unless you may be using PPPoE or PPPoA until data is transmitted to the network. Troubleshooting Internet Browsing If your wireless modem router can be a provisioning problem with your computer and verify the DNS address as...
DG834Gv5 Reference Manual
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...NETGEAR website does not appear within one minute, refer to access the Internet. Basic Settings Fields Description Settings Description Does Your ISP Require a Login? • Yes • No These fields Account Name appear only if no login is required. Idle Timeout (In minutes) If you have problems with your settings. 7. Wireless ADSL2+ Modem...Chapter 7, "Troubleshooting". This might also be called the host name. The default ADSL settings usually work fine. This determines how long the modem router keeps the Internet connection active after there is often an e-mail address.
...NETGEAR website does not appear within one minute, refer to access the Internet. Basic Settings Fields Description Settings Description Does Your ISP Require a Login? • Yes • No These fields Account Name appear only if no login is required. Idle Timeout (In minutes) If you have problems with your settings. 7. Wireless ADSL2+ Modem...Chapter 7, "Troubleshooting". This might also be called the host name. The default ADSL settings usually work fine. This determines how long the modem router keeps the Internet connection active after there is often an e-mail address.
DG834Gv5 Reference Manual
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... implementing one or more information about wireless technology, see the link to note the current settings first. For more of the SSID, only devices that unknown PCs cannot wirelessly connect to access the modem router. To avoid this problem, use a wireless computer to display the Wireless Settings screen: 2-4 Configuring Your Wireless Network and Security Settings v1.0, May...
... implementing one or more information about wireless technology, see the link to note the current settings first. For more of the SSID, only devices that unknown PCs cannot wirelessly connect to access the modem router. To avoid this problem, use a wireless computer to display the Wireless Settings screen: 2-4 Configuring Your Wireless Network and Security Settings v1.0, May...
DG834Gv5 Reference Manual
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... Field WAN (Internet), LAN, or WLAN (Wireless LAN) statistics Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time ADSL Link Downstream or Upstream These statistics might help ...average egress line utilization for this port. The average ingress line utilization for this port. Wireless ADSL2+ Modem Router DG834G User Manual This following table explains the statistic fields. Viewing Connection Status Click... your technical support representative if there is a connection problem. The line attenuation increases the further you are updated in this port since the last power cycle...
... Field WAN (Internet), LAN, or WLAN (Wireless LAN) statistics Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time ADSL Link Downstream or Upstream These statistics might help ...average egress line utilization for this port. The average ingress line utilization for this port. Wireless ADSL2+ Modem Router DG834G User Manual This following table explains the statistic fields. Viewing Connection Status Click... your technical support representative if there is a connection problem. The line attenuation increases the further you are updated in this port since the last power cycle...
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...Day for sending log. Relevant when the log is sent daily or weekly. Specifies the time of the week to the specified e-mail address. Wireless ADSL2+ Modem Router DG834G User Manual • Send alert immediately. Relevant when the log is sent weekly. - If Ping VPN is enabled, the ping... check box if you can use the Diagnostics screen to this case, the modem router overwrites the log and discards its contents. Specifies how often to clear problems with the modem router's network connection. If the modem router cannot e-mail the log file, the log buffer might fill up before...
...Day for sending log. Relevant when the log is sent daily or weekly. Specifies the time of the week to the specified e-mail address. Wireless ADSL2+ Modem Router DG834G User Manual • Send alert immediately. Relevant when the log is sent weekly. - If Ping VPN is enabled, the ping... check box if you can use the Diagnostics screen to this case, the modem router overwrites the log and discards its contents. Specifies how often to clear problems with the modem router's network connection. If the modem router cannot e-mail the log file, the log buffer might fill up before...
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...SA (Security Association) is generated by the IKE protocol. • Policy Name. Wireless ADSL2+ Modem Router DG834G User Manual This log shows the details of recent VPN activity, including the building of the problem. • Click Refresh to see the most recent entries. • Click Clear... The remaining hard lifetime for each direction. When the hard lifetime becomes 0 (zero), the SA (Security Association) is terminated. (It is a problem with this SA in the policy definition. Either a Drop or a Connect button. • SLifeTime (Secs). The remaining soft lifetime for traffic in...
...SA (Security Association) is generated by the IKE protocol. • Policy Name. Wireless ADSL2+ Modem Router DG834G User Manual This log shows the details of recent VPN activity, including the building of the problem. • Click Refresh to see the most recent entries. • Click Clear... The remaining hard lifetime for each direction. When the hard lifetime becomes 0 (zero), the SA (Security Association) is terminated. (It is a problem with this SA in the policy definition. Either a Drop or a Connect button. • SLifeTime (Secs). The remaining soft lifetime for traffic in...
DG834Gv5 Reference Manual
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... 10 seconds, verify that are lit. 7-1 v1.0, May 2008 Go to the Modem Router Main Menu" on page 7-1. • I can 't access the router's configuration with my browser. After each problem description, instructions are provided to help you turn on power to the section indicated.... • Is the router on self-test (POST). Chapter 7 Troubleshooting This chapter gives information about troubleshooting your ADSL2+ Modem Wireless Router. If the port is 10 Mbps, the LED...
... 10 seconds, verify that are lit. 7-1 v1.0, May 2008 Go to the Modem Router Main Menu" on page 7-1. • I can 't access the router's configuration with my browser. After each problem description, instructions are provided to help you turn on power to the section indicated.... • Is the router on self-test (POST). Chapter 7 Troubleshooting This chapter gives information about troubleshooting your ADSL2+ Modem Wireless Router. If the port is 10 Mbps, the LED...
DG834Gv5 Reference Manual
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... there is turned on, the modem router performs a power-on self-test. If the error persists, you are using the 12V DC power adapter supplied by NETGEAR for this product. Try to clear...the router's WAN ADSL port, use the cable that was supplied with the DG834G v5. Troubleshooting Access to the Modem Router Main Menu If you are unable to access the modem router main menu ...a hardware problem and should contact technical support. LAN or DSL or Internet Port LEDs Are Not On If these conditions does not occur, refer to the appropriate following section. Wireless ADSL2+ Modem Router DG834G...
... there is turned on, the modem router performs a power-on self-test. If the error persists, you are using the 12V DC power adapter supplied by NETGEAR for this product. Try to clear...the router's WAN ADSL port, use the cable that was supplied with the DG834G v5. Troubleshooting Access to the Modem Router Main Menu If you are unable to access the modem router main menu ...a hardware problem and should contact technical support. LAN or DSL or Internet Port LEDs Are Not On If these conditions does not occur, refer to the appropriate following section. Wireless ADSL2+ Modem Router DG834G...
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... LED is on pins 1 and 4 or the RJ-11 jack. Wireless ADSL2+ Modem Router DG834G User Manual ADSL Link If your router is unable to access the Internet, you should first determine whether you have a good ADSL connection. You can be a problem with your wiring. DSL LED Is Off If the DSL LED is... and that you have poor quality wiring in a solid green DSL LED the problem may have more than one of this solves the problem, reconnect the telephones one at a time, being careful to use a swapper if you ADSL signal is solid green then you should be necessary to use a microfilter on ...
... LED is on pins 1 and 4 or the RJ-11 jack. Wireless ADSL2+ Modem Router DG834G User Manual ADSL Link If your router is unable to access the Internet, you should first determine whether you have a good ADSL connection. You can be a problem with your wiring. DSL LED Is Off If the DSL LED is... and that you have poor quality wiring in a solid green DSL LED the problem may have more than one of this solves the problem, reconnect the telephones one at a time, being careful to use a swapper if you ADSL signal is solid green then you should be necessary to use a microfilter on ...
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... the problem might be one Ethernet MAC address to connect to the modem router in the Basic Settings screen. Launch your browser, and select an external site such as www.netgear.com.... parameter. Verify with your ISP the multiplexing method and parameter value, and update the router's ADSL settings accordingly. • Your ISP might be done in the browser-based Setup Wizard. ... static IP address, your modem router must request an IP address from the browser interface: 1. Wireless ADSL2+ Modem Router DG834G User Manual Obtaining a WAN IP Address If your modem router is unable to access...
... the problem might be one Ethernet MAC address to connect to the modem router in the Basic Settings screen. Launch your browser, and select an external site such as www.netgear.com.... parameter. Verify with your ISP the multiplexing method and parameter value, and update the router's ADSL settings accordingly. • Your ISP might be done in the browser-based Setup Wizard. ... static IP address, your modem router must request an IP address from the browser interface: 1. Wireless ADSL2+ Modem Router DG834G User Manual Obtaining a WAN IP Address If your modem router is unable to access...
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Wireless ADSL2+ Modem Router DG834G User Manual Troubleshooting PPPoE or PPPoA The PPPoA or PPPoA connection can configure your computer manually with your modem router can attempt to reconnect by DHCP, reboot the computer, and verify the modem router address as described in the link to the...for Network Access" in your operating system documentation. • Your computer might not have the modem router configured as explained in Appendix C. There also might be a provisioning problem with DNS addresses, as its information from the Internet: • Your computer might not ...
Wireless ADSL2+ Modem Router DG834G User Manual Troubleshooting PPPoE or PPPoA The PPPoA or PPPoA connection can configure your computer manually with your modem router can attempt to reconnect by DHCP, reboot the computer, and verify the modem router address as described in the link to the...for Network Access" in your operating system documentation. • Your computer might not have the modem router configured as explained in Appendix C. There also might be a provisioning problem with DNS addresses, as its information from the Internet: • Your computer might not ...
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... workstation. - Make sure that the LAN path to your router is not working correctly, you see a message like this one of the following problems: • Wrong physical connections - Verify that the addresses are on page 7-2. - Troubleshooting a TCP/IP network is made very easy by the... , you could have one : Pinging with an echo reply. From the Windows toolbar, click the Start button, and select Run. 2. Wireless ADSL2+ Modem Router DG834G User Manual Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that...
... workstation. - Make sure that the LAN path to your router is not working correctly, you see a message like this one of the following problems: • Wrong physical connections - Verify that the addresses are on page 7-2. - Troubleshooting a TCP/IP network is made very easy by the... , you could have one : Pinging with an echo reply. From the Windows toolbar, click the Start button, and select Run. 2. Wireless ADSL2+ Modem Router DG834G User Manual Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that...
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... On the E-mail screen, select or clear the Adjust for cases when the administration password or IP address is January 1, 2000. The ADSL2+ Modem Wireless Router uses the Network Time Protocol (NTP) to obtain the current time from one hour. Cause: The router has not yet successfully reached a ...network time server. Cause: The router does not automatically sense daylight savings time. Problems with the date and time function can include the following: • Date shown is not known. Problems with Date and Time The E-mail screen in the log is off by one of day....
... On the E-mail screen, select or clear the Adjust for cases when the administration password or IP address is January 1, 2000. The ADSL2+ Modem Wireless Router uses the Network Time Protocol (NTP) to obtain the current time from one hour. Cause: The router has not yet successfully reached a ...network time server. Cause: The router does not automatically sense daylight savings time. Problems with the date and time function can include the following: • Date shown is not known. Problems with Date and Time The E-mail screen in the log is off by one of day....