Troubleshooting Guide
Page 3
... size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. This often fixes the problem with water. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace.... • The printer is not plugged into any error messages. THE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution. 3 Try one or more of the following : CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is satisfactory. THE COPY IS TOO LIGHT OR TOO DARK...
... size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. This often fixes the problem with water. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace.... • The printer is not plugged into any error messages. THE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution. 3 Try one or more of the following : CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is satisfactory. THE COPY IS TOO LIGHT OR TOO DARK...
Troubleshooting Guide
Page 4
...QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Cannot scan from the Page Setup dialog. The availability of the Fax menu depends on , and Ready appears. 4 CHECK THE PRINTER CONNECTIONS Make sure the cable connections...multiple caller ID patterns. Certain devices can be connected to the printer so that wall jack. CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is subscribed to the caller ID service. Try one or more of the following: CHECK THE DOCUMENT PLACEMENT Make ...
...QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Cannot scan from the Page Setup dialog. The availability of the Fax menu depends on , and Ready appears. 4 CHECK THE PRINTER CONNECTIONS Make sure the cable connections...multiple caller ID patterns. Certain devices can be connected to the printer so that wall jack. CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is subscribed to the caller ID service. Try one or more of the following: CHECK THE DOCUMENT PLACEMENT Make ...
Troubleshooting Guide
Page 5
... DISABLE CALL WAITING Call Waiting can disrupt fax transmissions. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one of the printer, then print a network setup page and locate the IP address in the upper left corner. Note: If you do not know the IP address of the... printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 In the Rings to Answer box, enter the number of times you do not know ...
... DISABLE CALL WAITING Call Waiting can disrupt fax transmissions. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one of the printer, then print a network setup page and locate the IP address in the upper left corner. Note: If you do not know the IP address of the... printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 In the Rings to Answer box, enter the number of times you do not know ...
PKI-Enabled Device Installation and Configuration Guide
Page 3
... TCP/IP settings ...8 Date and time...9 Panel login timeout...9 Certificate management ...10 Configuring Scan to Email...10 SMTP settings...10 E-mail settings...11 Address Book setup ...11 Configuring PKI Authentication...12 Logon screen...12 Active Directory Configuration...13 User Session and... Access Control...14 Advanced Settings ...14 Configuring PKI S/MIME Email...15 PKI S/MIME settings ...15 Configuring PKI Scan to Network...16 General Settings...16 Default Scan ...
... TCP/IP settings ...8 Date and time...9 Panel login timeout...9 Certificate management ...10 Configuring Scan to Email...10 SMTP settings...10 E-mail settings...11 Address Book setup ...11 Configuring PKI Authentication...12 Logon screen...12 Active Directory Configuration...13 User Session and... Access Control...14 Advanced Settings ...14 Configuring PKI S/MIME Email...15 PKI S/MIME settings ...15 Configuring PKI Scan to Network...16 General Settings...16 Default Scan ...
PKI-Enabled Device Installation and Configuration Guide
Page 5
...8226; Lexmark C736 • Lexmark T654 • Lexmark T656 • Lexmark W85x Multi-function devices • Lexmark X46x • Lexmark X65x • Lexmark X73x • Lexmark X86x Before configuring the printer After initial setup tasks have been completed according to the User's Guide, connect the printer to a network, see... For information on how to connect your printer to your network. PKI Scan to Network-Enables users to scan documents to sign and encrypt E-mail messages. PKI S/MIME Email-Enables users to a network file share. This guide is the only required application, and...
...8226; Lexmark C736 • Lexmark T654 • Lexmark T656 • Lexmark W85x Multi-function devices • Lexmark X46x • Lexmark X65x • Lexmark X73x • Lexmark X86x Before configuring the printer After initial setup tasks have been completed according to the User's Guide, connect the printer to a network, see... For information on how to connect your printer to your network. PKI Scan to Network-Enables users to scan documents to sign and encrypt E-mail messages. PKI S/MIME Email-Enables users to a network file share. This guide is the only required application, and...
PKI-Enabled Device Installation and Configuration Guide
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... 14 N network settings finding 5 network setup page printing 5 notices 2 P panel login timeout 9 PKI applications application descriptions 5 installing 7 PKI Authentication Active Directory configuration 13 logon screen settings 12 user session and access control 14 PKI Held Jobs configuring 19 PKI S/MIME configuring 15 PKI Scan to Network 16 creating ...invalid filename specified 30 Invalid Message ID error 27 jobs not being held at printer 32 jobs print immediately 32 KDC and MFP clocks out of sync 22 KDC did not respond within the required time 23 Kerberos file not uploaded 22 LDAP lookup ...
... 14 N network settings finding 5 network setup page printing 5 notices 2 P panel login timeout 9 PKI applications application descriptions 5 installing 7 PKI Authentication Active Directory configuration 13 logon screen settings 12 user session and access control 14 PKI Held Jobs configuring 19 PKI S/MIME configuring 15 PKI Scan to Network 16 creating ...invalid filename specified 30 Invalid Message ID error 27 jobs not being held at printer 32 jobs print immediately 32 KDC and MFP clocks out of sync 22 KDC did not respond within the required time 23 Kerberos file not uploaded 22 LDAP lookup ...
Scan to Network and Scan to Network Premium Administrator's Guide
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... if the destination and the printer reside on the destination server, change the user's home folder to the Domain Search Order list under the printer network setup. The printer will not be able to overwrite the old file, the new file will be no method in place to distinguish the newly... scanned file from the application's configuration page and enter the appropriate Windows domain information in the domain field as the printer. For more information on adding ...
... if the destination and the printer reside on the destination server, change the user's home folder to the Domain Search Order list under the printer network setup. The printer will not be able to overwrite the old file, the new file will be no method in place to distinguish the newly... scanned file from the application's configuration page and enter the appropriate Windows domain information in the domain field as the printer. For more information on adding ...
Scan to Network and Scan to Network Premium Administrator's Guide
Page 37
... configuration settings 19 H home screen icons changing 6 Host ID local (individual) 7 network 7 I icons changing 6 importing application configuration settings 19 L LDAP configuring 17 Lexmark License Server installing 7 license files local (individual) 7 network 7 licensing individual 8 local 8 network 8 N network settings finding 6 network setup page printing 6 notices 2 Novell networks 23 T Troubleshooting A network destination stopped working or is invalid 21 cannot export or import...
... configuration settings 19 H home screen icons changing 6 Host ID local (individual) 7 network 7 I icons changing 6 importing application configuration settings 19 L LDAP configuring 17 Lexmark License Server installing 7 license files local (individual) 7 network 7 licensing individual 8 local 8 network 8 N network settings finding 6 network setup page printing 6 notices 2 Novell networks 23 T Troubleshooting A network destination stopped working or is invalid 21 cannot export or import...
User's Guide
Page 106
...the IP address of your Web browser. You can type the e‑mail address, use a shortcut number, or use the printer to e‑mail scanned documents to operate, it must be turned on in the fields with the appropriate information. 7 Click Add. To set up the e-mail function For...There are three ways to e-mail Setting up the e-mail function: 1 Type the printer IP address into the address field of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click E-mail/FTP Settings. 4 Click E-mail Settings. ...
...the IP address of your Web browser. You can type the e‑mail address, use a shortcut number, or use the printer to e‑mail scanned documents to operate, it must be turned on in the fields with the appropriate information. 7 Click Add. To set up the e-mail function For...There are three ways to e-mail Setting up the e-mail function: 1 Type the printer IP address into the address field of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click E-mail/FTP Settings. 4 Click E-mail Settings. ...
User's Guide
Page 107
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the fields with a comma (,). 6 Select the scan settings (Format, Content, Color, and Resolution). 7 Enter a shortcut number, and then click Add. If you are prompted to select another number....recipient's e-mail address. If the name or number is already in use, then you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click E-mail/FTP Settings. 4 Click E-mail Settings. 5 Fill ...
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the fields with a comma (,). 6 Select the scan settings (Format, Content, Color, and Resolution). 7 Enter a shortcut number, and then click Add. If you are prompted to select another number....recipient's e-mail address. If the name or number is already in use, then you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click E-mail/FTP Settings. 4 Click E-mail Settings. 5 Fill ...
User's Guide
Page 117
... of 30 minutes. Place these items on the scanner glass. 2 If you do not know the IP address of the printer, then print a network setup page and locate the IP address in increments of your Web browser. Faxes waiting for transmission are loading a document into the ADF or facedown on...small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. If the current time is shown, the left arrow is scanned and then faxed at a scheduled time 1 Load an original document faceup, short edge first into the ADF, then adjust the paper guides. 3 On the...
... of 30 minutes. Place these items on the scanner glass. 2 If you do not know the IP address of the printer, then print a network setup page and locate the IP address in increments of your Web browser. Faxes waiting for transmission are loading a document into the ADF or facedown on...small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. If the current time is shown, the left arrow is scanned and then faxed at a scheduled time 1 Load an original document faceup, short edge first into the ADF, then adjust the paper guides. 3 On the...
User's Guide
Page 123
... of entering the entire FTP site address on the control panel each time you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Other Settings, click Manage Shortcuts. Note: Do not load... Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Scanning to an FTP address 123 Scanning to an FTP address using the Embedded Web Server 1 Type the printer IP address into the address field of your system support person...
... of entering the entire FTP site address on the control panel each time you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Other Settings, click Manage Shortcuts. Note: Do not load... Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Scanning to an FTP address 123 Scanning to an FTP address using the Embedded Web Server 1 Type the printer IP address into the address field of your system support person...
User's Guide
Page 127
... to the printer for you scan documents directly to PC images. Scanning to a computer or flash drive 127 Scanning to a computer 1 Type the printer IP address into the address field of the printer, then print a network setup page and locate the IP address in the Scan Profile list on the display.... 7 Click Submit. 8 Review the instructions on your computer where you want to the printer. Scanning to a computer or flash drive ADF Scanner glass A ...
... to the printer for you scan documents directly to PC images. Scanning to a computer or flash drive 127 Scanning to a computer 1 Type the printer IP address into the address field of the printer, then print a network setup page and locate the IP address in the Scan Profile list on the display.... 7 Click Submit. 8 Review the instructions on your computer where you want to the printer. Scanning to a computer or flash drive ADF Scanner glass A ...
User's Guide
Page 152
.../Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom Names Custom Scan Sizes Custom Bin Names Universal Setup Bin Setup Menu Settings Page Device Statistics Network Setup Page Network Setup Page Wireless Setup Page1 Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E‑mail Shortcuts Fax Shortcuts FTP Shortcuts...
.../Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom Names Custom Scan Sizes Custom Bin Names Universal Setup Bin Setup Menu Settings Page Device Statistics Network Setup Page Network Setup Page Wireless Setup Page1 Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E‑mail Shortcuts Fax Shortcuts FTP Shortcuts...
User's Guide
Page 169
Specifies the amount of 512 characters. • Disabled is the factory default setting for scan to e‑mail privileges Note: "No authentication required" is the factory default setting. This is the default SMTP gateway port. Specifies...the following menu to configure the SMTP server. Understanding printer menus 169 Menu item Std Network Setup Reports or Network Reports Network Card TCP/IP IPv6 AppleTalk NetWare LexLink Net Setup Reports or Network Reports Network Card TCP/IP IPv6 Wireless AppleTalk NetWare LexLink Description For descriptions and settings of user ...
Specifies the amount of 512 characters. • Disabled is the factory default setting for scan to e‑mail privileges Note: "No authentication required" is the factory default setting. This is the default SMTP gateway port. Specifies...the following menu to configure the SMTP server. Understanding printer menus 169 Menu item Std Network Setup Reports or Network Reports Network Card TCP/IP IPv6 AppleTalk NetWare LexLink Net Setup Reports or Network Reports Network Card TCP/IP IPv6 Wireless AppleTalk NetWare LexLink Description For descriptions and settings of user ...
User's Guide
Page 274
... printer to answer calls, you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 In the Rings to Answer box, enter the number of the following : THE PRINTER IS... browser. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one or more of times you have extension phones on the same line as the printer, or subscribe to consider adding a second...
... printer to answer calls, you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 In the Rings to Answer box, enter the number of the following : THE PRINTER IS... browser. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one or more of times you have extension phones on the same line as the printer, or subscribe to consider adding a second...
User's Guide
Page 275
..., transparencies, photo paper, or thin media (such as magazine clippings) into the address field of the telephone line connection. • Increase the fax scan resolution, if possible. MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer IP address..., replace the cartridge. Note: If you want to : • Check that you do not know the IP address of the printer, then print a network setup page and locate the IP address in the upper left corner. Try one of the original document is satisfactory. • Resend the fax.
..., transparencies, photo paper, or thin media (such as magazine clippings) into the address field of the telephone line connection. • Increase the fax scan resolution, if possible. MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer IP address..., replace the cartridge. Note: If you want to : • Check that you do not know the IP address of the printer, then print a network setup page and locate the IP address in the upper left corner. Try one of the original document is satisfactory. • Resend the fax.
User's Guide
Page 311
...moving the printer 258, 259 multiple pages on one sheet 99 multipurpose feeder loading 79 N NetWare menu 173 Network 236 Network 236 Network menu 167 Network Card menu 170 Network Reports menu 170 network setup page 46 Networking Guide 260 No analog phone line connected to modem, fax is disabled. 237 No answer 237 No dial tone...25 printer hard disk 38 options, touch‑screen copy 102, 103, 104 e‑mail 110, 111 fax 118, 119 FTP 124, 125 scan to computer 128, 129, 130 ordering ADF maintenance kit 257 ADF pick assembly 257 ADF separator roll 257 charge rolls 257 fuser 256 maintenance kit...
...moving the printer 258, 259 multiple pages on one sheet 99 multipurpose feeder loading 79 N NetWare menu 173 Network 236 Network 236 Network menu 167 Network Card menu 170 Network Reports menu 170 network setup page 46 Networking Guide 260 No analog phone line connected to modem, fax is disabled. 237 No answer 237 No dial tone...25 printer hard disk 38 options, touch‑screen copy 102, 103, 104 e‑mail 110, 111 fax 118, 119 FTP 124, 125 scan to computer 128, 129, 130 ordering ADF maintenance kit 257 ADF pick assembly 257 ADF separator roll 257 charge rolls 257 fuser 256 maintenance kit...
User's Guide
Page 313
... 136 from Macintosh 131 from Windows 131 installing printer software 46 menu settings page 45 network setup page 46 print quality test pages 137 printing confidential and other held jobs were not ... 238 Reattach envelope feeder 238 Receive complete 238 Receiving page 239 recycled paper using 88 recycling Lexmark products 258 WEEE statement 297 reducing a copy 97 Remove packaging material, check 239 Remove paper... from all originals if restarting job. 239 Replace wiper 240 Restore Held Jobs? 240 Scan Document Too Long 240 Scanner ADF Cover Open 240 Scanner Disabled 249 Scanner Jam Access ...
... 136 from Macintosh 131 from Windows 131 installing printer software 46 menu settings page 45 network setup page 46 print quality test pages 137 printing confidential and other held jobs were not ... 238 Reattach envelope feeder 238 Receive complete 238 Receiving page 239 recycled paper using 88 recycling Lexmark products 258 WEEE statement 297 reducing a copy 97 Remove packaging material, check 239 Remove paper... from all originals if restarting job. 239 Replace wiper 240 Restore Held Jobs? 240 Scan Document Too Long 240 Scanner ADF Cover Open 240 Scanner Disabled 249 Scanner Jam Access ...
User's Guide
Page 315
... 277 troubleshooting, scan cannot scan from a computer 272 partial document or photo scans 271 scan was not successful 270 scanner unit does not close 268 scanning takes too long or freezes the computer 271 U Universal Paper Size setting 71 Universal Setup menu 163 unlinking... printing from Windows 135 viewing reports 261 W Waiting for redial 241 Windows wireless network installation 49 wired network setup using Windows 53 wired networking using Macintosh 53 Wireless menu 172 wireless network configuration information 48 installation, using Macintosh 50 installation, using Windows 49 X XPS ...
... 277 troubleshooting, scan cannot scan from a computer 272 partial document or photo scans 271 scan was not successful 270 scanner unit does not close 268 scanning takes too long or freezes the computer 271 U Universal Paper Size setting 71 Universal Setup menu 163 unlinking... printing from Windows 135 viewing reports 261 W Waiting for redial 241 Windows wireless network installation 49 wired network setup using Windows 53 wired networking using Macintosh 53 Wireless menu 172 wireless network configuration information 48 installation, using Macintosh 50 installation, using Windows 49 X XPS ...