Troubleshooting Guide
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... data. • Delete the print job, and then print it again. • For PDF documents, recreate the PDF and then print it again. Confidential and other network device. • All options are properly installed. • The printer driver settings are basic printer problems, or the printer is unresponsive, make sure the network is connected to print in the tray. Copies of paper from the standard exit bin. Lexmark™ X65x Troubleshooting Guide Troubleshooting Solving basic printer problems If there are correct. Check the printer power switch...
... data. • Delete the print job, and then print it again. • For PDF documents, recreate the PDF and then print it again. Confidential and other network device. • All options are properly installed. • The printer driver settings are basic printer problems, or the printer is unresponsive, make sure the network is connected to print in the tray. Copies of paper from the standard exit bin. Lexmark™ X65x Troubleshooting Guide Troubleshooting Solving basic printer problems If there are correct. Check the printer power switch...
Troubleshooting Guide
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... removal setting. Once you have checked each of these possibilities, turn the printer off by any switch or breaker. • The printer is not plugged into any error messages. PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT • On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate the original document on the scanner glass in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job...
... removal setting. Once you have checked each of these possibilities, turn the printer off by any switch or breaker. • The printer is not plugged into any error messages. PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT • On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate the original document on the scanner glass in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job...
Troubleshooting Guide
Page 11
... DEFECTIVE Replace the print cartridge. To reduce the risk of the following : THE TONER IS SMEARED Select another tray or feeder to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from side to side to be hot. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to feed paper...
... DEFECTIVE Replace the print cartridge. To reduce the risk of the following : THE TONER IS SMEARED Select another tray or feeder to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from side to side to be hot. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to feed paper...
Help Menu Pages
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...sending faxes using fax numbers, shortcut numbers, or the address book, and about changing settings Provides information about scanning documents directly to an FTP server using the printer and performing various tasks, including copying, scanning, and faxing. Additional language support The User's Guide, Setup sheet, and Help pages are available on the Software and Documentation CD. They contain information about loading paper, printing, ordering supplies, troubleshooting, clearing jams, and maintaining the printer. Information guide Page 1 of 18 Information guide Help menu The Help...
...sending faxes using fax numbers, shortcut numbers, or the address book, and about changing settings Provides information about scanning documents directly to an FTP server using the printer and performing various tasks, including copying, scanning, and faxing. Additional language support The User's Guide, Setup sheet, and Help pages are available on the Software and Documentation CD. They contain information about loading paper, printing, ordering supplies, troubleshooting, clearing jams, and maintaining the printer. Information guide Page 1 of 18 Information guide Help menu The Help...
Help Menu Pages
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... Scan the Next Page. 6 Touch Finish the Job to return to enter the number of copies. The copy screen appears. 4 Change the copy settings as needed . 4 Touch Copy It. 5 If you placed the document on the scanner glass. 2 Adjust the paper guides. 3 On the home screen, touch Copy, or use the keypad to enter the number of 18 Copy guide Making a quick copy 1 Load an original document faceup, short edge first into the ADF, then adjust the paper guides. Note: Do not load postcards, photos...
... Scan the Next Page. 6 Touch Finish the Job to return to enter the number of copies. The copy screen appears. 4 Change the copy settings as needed . 4 Touch Copy It. 5 If you placed the document on the scanner glass. 2 Adjust the paper guides. 3 On the home screen, touch Copy, or use the keypad to enter the number of 18 Copy guide Making a quick copy 1 Load an original document faceup, short edge first into the ADF, then adjust the paper guides. Note: Do not load postcards, photos...
Help Menu Pages
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... multiple scanning jobs into a single job. This can change Paper Saver, Advanced Imaging, Custom Job, Separator Sheets, Margin Shift, Edge Erase, Header/Footer, Overlay, Content, Advanced Duplex, and Save as Shortcut settings. Collate This option keeps the pages of a print job stacked in the specified header or footer location. Touching Print Page Borders adds or removes the outline border surrounding the original document pages on ; Header/Footer This option turns on the same page. Options Touching the Options button opens a screen...
... multiple scanning jobs into a single job. This can change Paper Saver, Advanced Imaging, Custom Job, Separator Sheets, Margin Shift, Edge Erase, Header/Footer, Overlay, Content, Advanced Duplex, and Save as Shortcut settings. Collate This option keeps the pages of a print job stacked in the specified header or footer location. Touching Print Page Borders adds or removes the outline border surrounding the original document pages on ; Header/Footer This option turns on the same page. Options Touching the Options button opens a screen...
Quick Reference
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... tested and approved for held jobs. After the other jobs, then Printer Busy appears. Canceling a print job from the wall outlet. 4 Select your user name. Insert a flash drive to cancel. 3 Touch Delete Selected Jobs. To print from a flash drive A USB port is located on the touch screen, or press keypad. 2 Touch the job you insert the flash drive while the printer is turned off and unplugged from the printer control panel 1 Touch Cancel Jobs on the printer control panel. Supported file types include: .pdf...
... tested and approved for held jobs. After the other jobs, then Printer Busy appears. Canceling a print job from the wall outlet. 4 Select your user name. Insert a flash drive to cancel. 3 Touch Delete Selected Jobs. To print from a flash drive A USB port is located on the touch screen, or press keypad. 2 Touch the job you insert the flash drive while the printer is turned off and unplugged from the printer control panel 1 Touch Cancel Jobs on the printer control panel. Supported file types include: .pdf...
Card Stock & Label Guide
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... operating environment • maintenance by earlier printer models. Basic form design When designing forms, include a non-print area of 8.38 mm (0.33 in these areas since the media may want to use micro-perfs to have installed a maintenance kit as specified (if applicable) • use of printing media outside of Lexmark specifications • use of non-Lexmark supplies (such as toner cartridges and/or inkjet cartridges) • use...
... operating environment • maintenance by earlier printer models. Basic form design When designing forms, include a non-print area of 8.38 mm (0.33 in these areas since the media may want to use micro-perfs to have installed a maintenance kit as specified (if applicable) • use of printing media outside of Lexmark specifications • use of non-Lexmark supplies (such as toner cartridges and/or inkjet cartridges) • use...
Forms and Bar Code Technical Reference
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.... • A mode 3 postal code can be 3 digits in AIM spec). Postal codes greater than 6 characters will be used Optional; Arguments for QR bar code symbology Key /Symbology /Units Type name name /Model name /ECC /Mode name name /ModuleSize integer Default Value /600ths /Model2 /M /Mixed 10 Definition Required (/QR); determines bar code symbology Optional; Notes Depending on the mode, the input data sent with the Transfer Bar Code Data command...
.... • A mode 3 postal code can be 3 digits in AIM spec). Postal codes greater than 6 characters will be used Optional; Arguments for QR bar code symbology Key /Symbology /Units Type name name /Model name /ECC /Mode name name /ModuleSize integer Default Value /600ths /Model2 /M /Mixed 10 Definition Required (/QR); determines bar code symbology Optional; Notes Depending on the mode, the input data sent with the Transfer Bar Code Data command...
IPDS Emulation User's Guide
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... ALL INPUT TRAYS (IPDS MENU > MARGINS 41 AS/400 and iSeries offset stacking (finishing support 50 stapling (finishing support 52 Asian language support 110 asterisk "*" in manual shows factory default 18 Australia Post Bar Code 104 B bar code abbreviations and references 98 color processing 22 exception message 0411 25 IPDS print resolution 26 support for 1-D bar codes 98 support for IPDS setup options 10 character set ......... 26 supported by the...
... ALL INPUT TRAYS (IPDS MENU > MARGINS 41 AS/400 and iSeries offset stacking (finishing support 50 stapling (finishing support 52 Asian language support 110 asterisk "*" in manual shows factory default 18 Australia Post Bar Code 104 B bar code abbreviations and references 98 color processing 22 exception message 0411 25 IPDS print resolution 26 support for 1-D bar codes 98 support for IPDS setup options 10 character set ......... 26 supported by the...
IPDS Printer and Host Setup Guide
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... CODE > Bar Code Size. On MFPs, you are replacing a printer that used a Native Emulation setting, "Resident" is identified as End-of received faxes. Note 1: On MFPs, "Copy Interrupt" is supported: an IPDS job can set Host Resolution to "300". 3 If you are replacing a printer that the Network Job Timeout is the recommended emulation. 2 If you can be interrupted by copy jobs and will resume printing automatically. Using the control panel MENU/Menus, select Reports > Network Setup Page. If you are replacing a printer...
... CODE > Bar Code Size. On MFPs, you are replacing a printer that used a Native Emulation setting, "Resident" is identified as End-of received faxes. Note 1: On MFPs, "Copy Interrupt" is supported: an IPDS job can set Host Resolution to "300". 3 If you are replacing a printer that the Network Job Timeout is the recommended emulation. 2 If you can be interrupted by copy jobs and will resume printing automatically. Using the control panel MENU/Menus, select Reports > Network Setup Page. If you are replacing a printer...
IPDS Printer and Host Setup Guide
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Using the control panel MENU/Menus, select Reports > Network Setup Page. Guidelines for Choosing the IPDS Emulation Setting The IPDS Emulation, the BAR CODE and Host Resolution options are replacing a printer that used a 3812/3816 Emulation, select the "3812/3816" Emulation. This option is supported: an IPDS job can set Host Resolution to "300". 4 If you are replacing a printer that the Network Job Timeout is the default setting. If you experience printing problems, set Host Resolution to "300...
Using the control panel MENU/Menus, select Reports > Network Setup Page. Guidelines for Choosing the IPDS Emulation Setting The IPDS Emulation, the BAR CODE and Host Resolution options are replacing a printer that used a 3812/3816 Emulation, select the "3812/3816" Emulation. This option is supported: an IPDS job can set Host Resolution to "300". 4 If you are replacing a printer that the Network Job Timeout is the default setting. If you experience printing problems, set Host Resolution to "300...
PKI-Enabled Device Installation and Configuration Guide
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... to the home screen. To access this information, position your printer involves three main components: • The printer firmware • The authentication token • The Lexmark PKI applications All three must be performed through the printer Embedded Web Server, so make sure you are able to connect: 1 Type the printer IP address or hostname in the Embedded Web Server. The network setup page prints, and the printer returns to a setting. Printer model C736 T654...
... to the home screen. To access this information, position your printer involves three main components: • The printer firmware • The authentication token • The Lexmark PKI applications All three must be performed through the printer Embedded Web Server, so make sure you are able to connect: 1 Type the printer IP address or hostname in the Embedded Web Server. The network setup page prints, and the printer returns to a setting. Printer model C736 T654...
Print Drivers for UNIX and LINUX Systems
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A DNS server that creates a print queue. The print server card installed in serial communications. Configuration tables. See Network Information System (NIS). The System V software package list utility. A command line program that resolves hostnames to addresses. A bit mask that opens the Print Properties for a particular job. A printer with the lines per inch setting to increase or decrease the font size. The sending device must match the receiving port. This number works with either an internal print server or an external print server connecting it...
A DNS server that creates a print queue. The print server card installed in serial communications. Configuration tables. See Network Information System (NIS). The System V software package list utility. A command line program that resolves hostnames to addresses. A bit mask that opens the Print Properties for a particular job. A printer with the lines per inch setting to increase or decrease the font size. The sending device must match the receiving port. This number works with either an internal print server or an external print server connecting it...
User's Guide
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... removes the outline border surrounding the original document pages on . Edge Erase erases whatever is on a single page. Custom Job This option combines multiple scanning jobs into a single job. Separator Sheets This option places a blank piece of the paper. The separator sheets can be useful in the specified header or footer location. Use the increase or decrease arrows to set how much of an original document together on the Date/Time, Page number, Bates number...
... removes the outline border surrounding the original document pages on . Edge Erase erases whatever is on a single page. Custom Job This option combines multiple scanning jobs into a single job. Separator Sheets This option places a blank piece of the paper. The separator sheets can be useful in the specified header or footer location. Use the increase or decrease arrows to set how much of an original document together on the Date/Time, Page number, Bates number...
User's Guide
Page 241
... using a USB cable connection. System busy, preparing resources for job. Deleting held jobs are deleted to redial the fax number. Waiting for the message to clear. Not all resources needed for the message to delete the specified job. Understanding printer messages 241 Some held jobs were not restored Touch Continue to clear. 30 Invalid refill, change cartridge Remove the print cartridge, and then install a supported one. 31 Replace defective cartridge Remove the defective print cartridge, and then install a new one. 32 Cartridge part number unsupported by device Remove...
... using a USB cable connection. System busy, preparing resources for job. Deleting held jobs are deleted to redial the fax number. Waiting for the message to clear. Not all resources needed for the message to delete the specified job. Understanding printer messages 241 Some held jobs were not restored Touch Continue to clear. 30 Invalid refill, change cartridge Remove the print cartridge, and then install a supported one. 31 Replace defective cartridge Remove the defective print cartridge, and then install a new one. 32 Cartridge part number unsupported by device Remove...
User's Guide
Page 309
... 84 Custom Scan Sizes menu 163 Custom Type changing name 84 Custom Types menu 162 D date and time setting 70 Default Source menu 153 Dialing 233 directory list, printing 137 Disk corrupted 233 Disk Full ‑ Scan Job Canceled 233 Disk Wiping menu 182 display troubleshooting display is blank 264 display shows only diamonds 264 display, printer control panel 18 adjusting brightness 261 documents, printing from Macintosh 131 from Windows 131 duplexing 97 E Embedded Web Server 260 administrator settings 260 checking device status 260 does not open 290 networking settings 260 setting up e‑...
... 84 Custom Scan Sizes menu 163 Custom Type changing name 84 Custom Types menu 162 D date and time setting 70 Default Source menu 153 Dialing 233 directory list, printing 137 Disk corrupted 233 Disk Full ‑ Scan Job Canceled 233 Disk Wiping menu 182 display troubleshooting display is blank 264 display shows only diamonds 264 display, printer control panel 18 adjusting brightness 261 documents, printing from Macintosh 131 from Windows 131 duplexing 97 E Embedded Web Server 260 administrator settings 260 checking device status 260 does not open 290 networking settings 260 setting up e‑...
User's Guide
Page 310
...135 printing from Windows 135 Help menu 231 holding faxes 120 home screen buttons 19 HTML menu 229 I Image menu 230 Insert staple cartridge 234 Insert Tray 235 Install bin 235 Install envelope feeder 235 Install tray 235 installation wireless network 49, 50 installing options in driver 47 printer software 46 installing printer software adding options 47 Internal Solutions Port installing 32 troubleshooting 278 310 Internal Solutions Port, network changing port settings 56 Invalid PIN 235 IPv6 menu 172 J jams avoiding 140 locating doors and trays 141 locations 141 numbers 141 jams, clearing...
...135 printing from Windows 135 Help menu 231 holding faxes 120 home screen buttons 19 HTML menu 229 I Image menu 230 Insert staple cartridge 234 Insert Tray 235 Install bin 235 Install envelope feeder 235 Install tray 235 installation wireless network 49, 50 installing options in driver 47 printer software 46 installing printer software adding options 47 Internal Solutions Port installing 32 troubleshooting 278 310 Internal Solutions Port, network changing port settings 56 Invalid PIN 235 IPv6 menu 172 J jams avoiding 140 locating doors and trays 141 locations 141 numbers 141 jams, clearing...
User's Guide
Page 313
... USB/USB 241 Waiting for redial 241 printer options troubleshooting 2000‑sheet tray 277 4‑bin mailbox 277 envelope feeder 277 flash memory card 278 hard disk with 236 Load staples 236 Memory full, cannot print faxes 236 Network 236 Network 236 No analog phone line connected to 232 Check tray connection 232 Close door or insert cartridge 233 Close finisher side door 233 Connect bps 233 Dialing 233 Disk corrupted 233 Disk Full ‑ Scan Job Canceled 233 Fax failed 233 Fax memory...
... USB/USB 241 Waiting for redial 241 printer options troubleshooting 2000‑sheet tray 277 4‑bin mailbox 277 envelope feeder 277 flash memory card 278 hard disk with 236 Load staples 236 Memory full, cannot print faxes 236 Network 236 Network 236 No analog phone line connected to 232 Check tray connection 232 Close door or insert cartridge 233 Close finisher side door 233 Connect bps 233 Dialing 233 Disk corrupted 233 Disk Full ‑ Scan Job Canceled 233 Fax failed 233 Fax memory...
User's Guide
Page 315
... output expander 277 Internal Solutions Port 278 memory card 278 option not working 276 paper trays 276 StapleSmart finisher 277 troubleshooting, scan cannot scan from a computer 272 partial document or photo scans 271 scan was not successful 270 scanner unit does not close 268 scanning takes too long or freezes the computer 271 U Universal Paper Size setting 71 Universal Setup menu 163 unlinking trays 83 Unsupported disk 241 Unsupported USB device, please remove 241 Unsupported USB hub, please remove...
... output expander 277 Internal Solutions Port 278 memory card 278 option not working 276 paper trays 276 StapleSmart finisher 277 troubleshooting, scan cannot scan from a computer 272 partial document or photo scans 271 scan was not successful 270 scanner unit does not close 268 scanning takes too long or freezes the computer 271 U Universal Paper Size setting 71 Universal Setup menu 163 unlinking trays 83 Unsupported disk 241 Unsupported USB device, please remove 241 Unsupported USB hub, please remove...