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Lexmark X652DE Support Question

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Question posted by barmakm on November 3rd, 2012

Scan Question

I have a pinnacle pro 901. When I try to scan something to my computer I am faced with first choosing one of two listings. No matter which I choose I get a message that states after waiting sometime" Cannot retrieve scan applications etc. "Plse help

Current Answers

Answer #1: Posted by LexmarkListens on November 5th, 2012 9:10 AM
This answer was accepted by the poster of the original question.
LexmarkListens

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Try updating the driver for your printer. Just go to http://bit.ly/s1Tq8D to download the updated driver. Just choose the operating system of your computer.

Also, you can try scanning using Lexmark Printer Home. To access that, on  your computer, click on Start > All Programs > Lexmark > Lexmark Printer Home.


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Related Lexmark X652DE Manual Pages

Help Menu Pages - Page 1

... the printer. English, French, German, and Spanish translations are stored in the multifunction printer (MFP) as PDFs. Menu item Print all guides Copy guide E-mail guide Fax guide...using fax numbers, shortcut numbers, or the address book, and about changing settings Provides information about scanning documents directly to an FTP server using an FTP address, shortcut numbers, or the address book...
Common Criteria Installation Supplement and Administrator Guide - Page 5

... cooperative, non-hostile environment that came with your MFP. Where applicable, instructions for the management of the evaluation. Supported devices This guide describes how to reach Common Criteria Evaluation...included. For information about using the MFP touch screen, see the User Guide that is intended for use of Lexmark multifunction printers is required for effective use ...
Common Criteria Installation Supplement and Administrator Guide - Page 25

... Authentication. 9 Set Device-Initiated E-mail to Use Device SMTP Credentials. 25 the number of seconds (5-30) the MFP will wait for a response from the SMTP server before timing out. 6 If you want to receive responses to messages sent from the MFP (in case of failed or bounced messages), type a Reply Address. 7 From the Use SSL list, select Disabled...
Common Criteria Installation Supplement and Administrator Guide - Page 32

...the authentication token application The authentication token application comes in a "Stopped" state, and must be tried in the order listed. 32 Step 2: Configure PKI Authentication PKI Authentication provides the login screen and... use the Kerberos settings already configured on page 51. For more information on the MFP. Be sure to PKI Authentication, and click Start. If it is not running...
Common Criteria Installation Supplement and Administrator Guide - Page 33

... the MFP should wait for a response from the OCSP Responder before moving to the next one Certificate Authority (CA) certificate in lowercase. Example: If a U.S. This message disappears ... domain controller certificate when users login to the MFP: • Device Certificate Validation-The most common method. Multiple domains can be listed by itself, followed by a comma, a period...
IPDS Printer and Host Setup Guide - Page 8

... *NONE Library Number of drawers NBRDRAWER Printer error message PRTERRMSG *INQ Message queue MSGQ Library Maximum length of a device description. Below is a user defined name.) Device class DEVCLS > *LAN Device type TYPE > *IPDS Device model MODEL >0 LAN attachment LANATTACH > *IP Switched line list SWTLINLST LAN remote adapter address ADPTADR Adapter type ADPTTYPE...
Network Scan Drivers - Page 6

..., depending on Debian GNU/Linux or Ubuntu Linux 1 Download the driver: a Go to the network scan driver 6 To list the currently available devices, open a SANE-compliant application such as XSane or scanadf. 2 Select the network printer and settings for the scan. 3 Place your document in the Automatic Document Feeder (ADF) or on the scanner glass...
Network Scan Drivers - Page 19

...scan driver device file exists. • The scan driver is listed in the /etc/sane.d/dll.conf file. • 'lexmark_nscan' is listed...following: • Click Insert > Picture > Scan > Select Source. • Click Insert > Graphics > Scan > Select Source. 2 From the "Options...: • Your printer is a multifunction printer. • The network scan driver supports your printer's compatibility, see...
PKI-Enabled Device Installation and Configuration Guide - Page 11

... Use Device SMTP Credentials. Suggestion: "Please see the attached document." 4 From Send me a copy, select whether users can be turned off by users. • Off by default-The option is on, but can choose to send themselves a copy of E-mail messages they send from the printer. 5 Continue to E-mail Settings to set scan defaults...
PKI-Enabled Device Installation and Configuration Guide - Page 13

... Directory-Users are validated against Active Directory with SmartCard and PIN. 3 Select Use MFP Kerberos Setup to use the Kerberos settings already configured on the printer, or clear...tried in the order listed. • Domain-The SmartCard domain that should wait for a response from the domain controller before moving to the next one in . Multiple values can be able to access protected device...
PKI-Enabled Device Installation and Configuration Guide - Page 26

...Scan to Email, add the user to an Active Directory group that is included in the authorization list... be sent because you are required (or choose), to digitally sign E-mail messages, the Smart Card must contain a valid ...Scan to Email issues "Email cannot be sent because an error occurred trying to get your card" error message If users are not authorized to perform this function" error message...
PKI-Enabled Device Installation and Configuration Guide - Page 37

...10 E-mail address book 11 E-mail scan settings configuring 11 Embedded Web Server accessing 5 error message unsupported USB device 21 F file shares creating 17 editing...Scan to Network 28 certificate error 23 client unknown 24 domain certificate error 23 domain controller certificate not installed 23 error connecting to file share 30 error trying... when card is inserted 22 MFP clock out of sync 22 ...
Print Drivers for UNIX and LINUX Systems - Page 30

... a new virtual device by clicking Add Device. 5 Click OK. A notification message appears if you try to a different printer 1 Open the printer driver. 2 Right-click the print queue icon. 3 Select Change Device. 4 Select a device from the command line using the following command: # /usr/lexprint/bin/rmdevice -d device_name Changing a print queue to print to remove a device that you want...
Scan to Network and Scan to Network Premium Administrator's Guide - Page 5

... involves installing and configuring the application on multifunction printers (MFPs) which support the Lexmark Embedded Solutions Framework (LeSF). Overview Scan to Network is an embedded Java application ...the scanned document. When Advanced Scan Preview is enabled, the user has additional options available from the prompts is included in the scan index file and can choose to ...
Scan to Network and Scan to Network Premium Administrator's Guide - Page 16

... code Notes: • These settings are enabled. Choose existing bar code templates from the Choose a template drop-down list. If neither of these settings is selected, and a file using Bar Code Discovery. Include information collected from custom prompts or bar code templates as part of the scan file name. 1 Select an option from the...
SCS/TNe Emulation User's Guide - Page 3

IMPORTANT: Unless otherwise stated, the term printer in this manual refers to both printers and MFPs. • Lexmark X466dte, X466dtwe • Lexmark X651de, X652de • Lexmark X654de, X656de • Lexmark X658de • Lexmark X734de, X736de, X738de • Lexmark X860de, X862de, X864de Required LAN Connection To use the SCS/TNe ...
SCS/TNe Emulation User's Guide - Page 91

... SETUP > Reset TN Session > Reset TN Ses. The device name or resource name requested by another device type with the requested device type. Connect Status: Primary status messages Reconnecting session Session Disconnected and Halted Trying to connect Connect Status: Last response messages Lst Rsp:No support for that device-type Lst Rsp:Name unknown to establish a TCP...
User's Guide - Page 170

... Credentials User‑Initiated E‑mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password Prompt User Device Userid Device password Kerberos 5 Realm NTLM Domain Description Specifies server information Notes: • The message boxes have a limitation of a currently active network card Lets you view the...
User's Guide - Page 236

...restarted. Load staples Try one or more of the following : • Load the specified paper in the finisher. • Touch Continue to clear the message and continue printing....printer messages 236 Job stored for delayed transmission The scanning completed for the message to clear. Touch Continue to clear. Wait for a delayed send fax job. Wait for the message to clear the message without ...
User's Guide - Page 239

... if job recovery is the number of the page received. Try one or more messages which interrupted a scan job are now cleared. Understanding printer messages 239 Receiving page The printer receives page of the fax job, where is active. Wait for the message to restart the scan job. The printer automatically senses paper removal and resumes printing...

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