User's Guide
Page 6
... the exterior of the printer ...99 Cleaning the scanner glass ...100 Cleaning the dust-proof glass...101 Ordering supplies...106 Ordering toner cartridges...106 Ordering a fuser...107 Ordering a photodeveloper cartridge...107 Ordering a waste toner bottle ...107 Moving the printer...107 Before moving the printer ...107 Locking the scanner ...108 Removing the printer...
... the exterior of the printer ...99 Cleaning the scanner glass ...100 Cleaning the dust-proof glass...101 Ordering supplies...106 Ordering toner cartridges...106 Ordering a fuser...107 Ordering a photodeveloper cartridge...107 Ordering a waste toner bottle ...107 Moving the printer...107 Before moving the printer ...107 Locking the scanner ...108 Removing the printer...
User's Guide
Page 43
...Do not use preprinted card stock manufactured with slick backing material. • Use full label sheets. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the warranty. • If zone coating of the adhesive at least 1 mm (0.04 in.) away from edges...;C (356° F) without delaminating, oozing around the edges, or releasing hazardous fumes. Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between 40 and 60...
...Do not use preprinted card stock manufactured with slick backing material. • Use full label sheets. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the warranty. • If zone coating of the adhesive at least 1 mm (0.04 in.) away from edges...;C (356° F) without delaminating, oozing around the edges, or releasing hazardous fumes. Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between 40 and 60...
User's Guide
Page 89
... five different levels (shown below). Note: Not Execute is new or full. Menu item Supplies Info Toner Black Life Magenta Life Yellow Life Cyan Life Cartridge Type Black Init. 1000 Pages Std. 2500 Pages High 5000 Pages Magenta Init. 1000 Pages Std. 1500 Pages High 5000 Pages Yellow Init. 1000 Pages...
... five different levels (shown below). Note: Not Execute is new or full. Menu item Supplies Info Toner Black Life Magenta Life Yellow Life Cyan Life Cartridge Type Black Init. 1000 Pages Std. 2500 Pages High 5000 Pages Magenta Init. 1000 Pages Std. 1500 Pages High 5000 Pages Yellow Init. 1000 Pages...
User's Guide
Page 94
... is preparing to clear. Calibrating Wait for copy jobs. Understanding printer messages List of status and error messages Toner Empty: Replace Toner The specified toner cartridge is answering a fax call. Cannot Copy: Cancel 2in1/4in1-Copy to clear. Busy After a fax number was dialed, the printer received a busy signal. Answering The... Front Cover Close the front door to a properly grounded outlet. 5 Turn the printer back on. Wait for the message to resume printing. Remove the specified cartridge, and then install a new one.
... is preparing to clear. Calibrating Wait for copy jobs. Understanding printer messages List of status and error messages Toner Empty: Replace Toner The specified toner cartridge is answering a fax call. Cannot Copy: Cancel 2in1/4in1-Copy to clear. Busy After a fax number was dialed, the printer received a busy signal. Answering The... Front Cover Close the front door to a properly grounded outlet. 5 Turn the printer back on. Wait for the message to resume printing. Remove the specified cartridge, and then install a new one.
User's Guide
Page 96
...the specified tray. 96 Missing: Install Fuser Unit The fuser unit is missing or not installed correctly. Missing: Install OPC Belt The photodeveloper cartridge is missing. No Memory: Out of Memory There is missing. Load the specified tray with the correct paper type, or change the ...Replace the paper feed roller and separator pad for the message to match what is loaded in Tray 1. Missing: Install Toner The specified toner cartridge is insufficient memory to print on a paper type that is different from what is loaded in Tray 1. Install or reseat the transfer roller...
...the specified tray. 96 Missing: Install Fuser Unit The fuser unit is missing or not installed correctly. Missing: Install OPC Belt The photodeveloper cartridge is missing. No Memory: Out of Memory There is missing. Load the specified tray with the correct paper type, or change the ...Replace the paper feed roller and separator pad for the message to match what is loaded in Tray 1. Missing: Install Toner The specified toner cartridge is insufficient memory to print on a paper type that is different from what is loaded in Tray 1. Install or reseat the transfer roller...
User's Guide
Page 98
...Install a new transfer belt. Install a new transfer roller and a new transfer belt cleaning roller. Toner Error: Install Supported Toner Cartridge An invalid toner cartridge is exhausted. If it is full, replace it using the instruction sheet that came with the receiving fax machine and is loaded in... the tray. An unsupported paper size is sending a fax. The specified toner cartridge can print approximately 100-125 pages, depending on the coverage of color "x"-K (black), M (magenta),Y (yellow), or C (cyan)-will soon ...
...Install a new transfer belt. Install a new transfer roller and a new transfer belt cleaning roller. Toner Error: Install Supported Toner Cartridge An invalid toner cartridge is exhausted. If it is full, replace it using the instruction sheet that came with the receiving fax machine and is loaded in... the tray. An unsupported paper size is sending a fax. The specified toner cartridge can print approximately 100-125 pages, depending on the coverage of color "x"-K (black), M (magenta),Y (yellow), or C (cyan)-will soon ...
User's Guide
Page 101
Cleaning the dust-proof glass Clean the dust-proof glass if you encounter print quality problems. 1 Turn the printer off. 2 Pull the front door release latch forward, and gently lower the front door. 3 Remove the toner cartridges one at a time. 101
Cleaning the dust-proof glass Clean the dust-proof glass if you encounter print quality problems. 1 Turn the printer off. 2 Pull the front door release latch forward, and gently lower the front door. 3 Remove the toner cartridges one at a time. 101
User's Guide
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4 Open the top door. 5 Push the latches toward each other to release the photodeveloper cartridge. 102
4 Open the top door. 5 Push the latches toward each other to release the photodeveloper cartridge. 102
User's Guide
Page 103
6 Grasp the handle, and pull the photodeveloper cartridge straight up and out. 7 Pull on the tabs to lift the dust-proof glass cover. 103
6 Grasp the handle, and pull the photodeveloper cartridge straight up and out. 7 Pull on the tabs to lift the dust-proof glass cover. 103
User's Guide
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10 Replace the photodeveloper cartridge. 11 Push the latches away from each other to lock the photodeveloper cartridge into place. 12 Close the top door. 105
10 Replace the photodeveloper cartridge. 11 Push the latches away from each other to lock the photodeveloper cartridge into place. 12 Close the top door. 105
User's Guide
Page 106
In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you may be exhausted. Ordering toner cartridges When Toner Low appears, order the specified new toner cartridge(s). K(black), Y(yellow), M(magenta), or C(cyan)-will...
In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you may be exhausted. Ordering toner cartridges When Toner Low appears, order the specified new toner cartridge(s). K(black), Y(yellow), M(magenta), or C(cyan)-will...
User's Guide
Page 107
...the printer to lift it down. 107 For installation information, see the documentation that came with the photodeveloper cartridge. Part name Photodeveloper cartridge Part number C500X26G Ordering a waste toner bottle When Waste Pack Full: Replace Waste Toner Pack appears, order ...a replacement waste toner bottle. Part name Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge Cyan Toner Cartridge Magenta Toner Cartridge Yellow Toner Cartridge Black Toner Cartridge Part number C500H2YG C500H2KG C500S2CG C500S2MG C500S2YG C500S2KG For printer(s) C500/X500/X502...
...the printer to lift it down. 107 For installation information, see the documentation that came with the photodeveloper cartridge. Part name Photodeveloper cartridge Part number C500X26G Ordering a waste toner bottle When Waste Pack Full: Replace Waste Toner Pack appears, order ...a replacement waste toner bottle. Part name Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge Cyan Toner Cartridge Magenta Toner Cartridge Yellow Toner Cartridge Black Toner Cartridge Part number C500H2YG C500H2KG C500S2CG C500S2MG C500S2YG C500S2KG For printer(s) C500/X500/X502...
User's Guide
Page 119
...scanner unit open. 3 Lower the scanner unit. Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Is the toner low? Check the power Make sure the printer is... : Are there any error messages on the display? Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s). 119 Solving copy problems Copier does not respond These are possible solutions.
...scanner unit open. 3 Lower the scanner unit. Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the toner cartridge(s) and continue printing. Is the toner low? Check the power Make sure the printer is... : Are there any error messages on the display? Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s). 119 Solving copy problems Copier does not respond These are possible solutions.
User's Guide
Page 125
...the quality of the following : Is the printer in the upper left corner. Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to put the printer in Fax mode. Received fax has poor print... Dial has been programmed for the number that you the fax to: • Check that the quality of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to dial. • As an alternative, dial the telephone number manually...
...the quality of the following : Is the printer in the upper left corner. Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to put the printer in Fax mode. Received fax has poor print... Dial has been programmed for the number that you the fax to: • Check that the quality of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to dial. • As an alternative, dial the telephone number manually...
User's Guide
Page 127
... see if marks occur repeatedly only in one or more information, see if marks occur across the page repeatedly in all colors Replace the photodeveloper cartridge if the defects occur: • 35 mm (1.38 in.) • 95 mm (3.74 in the tray to see the chapter about paper and specialty media... guidelines. Try one color and multiple times on a page Replace the toner cartridge if the defects occur every 35 mm (1.38 in the tray or on . Solving print quality problems The information in its original wrapper until you...
... see if marks occur repeatedly only in one or more information, see if marks occur across the page repeatedly in all colors Replace the photodeveloper cartridge if the defects occur: • 35 mm (1.38 in.) • 95 mm (3.74 in the tray to see the chapter about paper and specialty media... guidelines. Try one color and multiple times on a page Replace the toner cartridge if the defects occur every 35 mm (1.38 in the tray or on . Solving print quality problems The information in its original wrapper until you...
User's Guide
Page 128
...? Smeared vertical print 128 Replace the toner cartridge causing the line. Replace the fuser if the defects occur every: • 95 mm (3.74 in.) • 128 mm (5.04 in.) Color misregistration ABCDE ABCDE ...Color has shifted outside of the following: Clean the dust-proof glass The dust-proof glass may be dirty. Replace the photodeveloper cartridge. Try one or more of the appropriate area or has been superimposed over another color area. • Remove and reinstall the toner...
...? Smeared vertical print 128 Replace the toner cartridge causing the line. Replace the fuser if the defects occur every: • 95 mm (3.74 in.) • 128 mm (5.04 in.) Color misregistration ABCDE ABCDE ...Color has shifted outside of the following: Clean the dust-proof glass The dust-proof glass may be dirty. Replace the photodeveloper cartridge. Try one or more of the appropriate area or has been superimposed over another color area. • Remove and reinstall the toner...
User's Guide
Page 129
...occur if there is no paper jammed behind the photodeveloper cartridge. Replace the toner cartridge causing the streaks. 129 Is the fuser defective or worn? Replace the fuser. Try feeding from the photodeveloper cartridge housing. Is a toner cartridge defective? Streaked horizontal lines ABCDE ABCDE ABCDE These are .... Note: A paper jam message may be paper scraping sounds coming from another tray. Make sure there is a jam behind the photodeveloper cartridge: 1 Press the button on the right side of the printer to release the scanner unit. 2 Lift the scanner unit, and then ...
...occur if there is no paper jammed behind the photodeveloper cartridge. Replace the toner cartridge causing the streaks. 129 Is the fuser defective or worn? Replace the fuser. Try feeding from the photodeveloper cartridge housing. Is a toner cartridge defective? Streaked horizontal lines ABCDE ABCDE ABCDE These are .... Note: A paper jam message may be paper scraping sounds coming from another tray. Make sure there is a jam behind the photodeveloper cartridge: 1 Press the button on the right side of the printer to release the scanner unit. 2 Lift the scanner unit, and then ...
User's Guide
Page 130
...When Toner Low appears or when the print becomes faded, follow these steps to extend the life of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to Windows users only. Make sure the Media Type setting ...change the Media Type setting to match the paper loaded in its original wrapper until the print remains faded, and then replace the toner cartridge(s). Is a toner cartridge defective? Try one or more of the following : Has the paper absorbed moisture due to print. Note: This solution applies to ...
...When Toner Low appears or when the print becomes faded, follow these steps to extend the life of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to Windows users only. Make sure the Media Type setting ...change the Media Type setting to match the paper loaded in its original wrapper until the print remains faded, and then replace the toner cartridge(s). Is a toner cartridge defective? Try one or more of the following : Has the paper absorbed moisture due to print. Note: This solution applies to ...
User's Guide
Page 131
... one or more of the following : Make sure the transparencies you are possible solutions. Gray background ABCDE ABCDE ABCDE A toner cartridge is too dark These are using meet the printer specifications Use only transparencies recommended by the printer manufacturer. Is the toner low?...From Print Properties, change the Media Type setting to print. Replace the toner cartridge. 131 Is the fuser defective or worn? Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to Windows users only....
... one or more of the following : Make sure the transparencies you are possible solutions. Gray background ABCDE ABCDE ABCDE A toner cartridge is too dark These are using meet the printer specifications Use only transparencies recommended by the printer manufacturer. Is the toner low?...From Print Properties, change the Media Type setting to print. Replace the toner cartridge. 131 Is the fuser defective or worn? Try one or more of the toner cartridge(s): 1 Remove the toner cartridge(s). 2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to Windows users only....
User's Guide
Page 132
... tray to see if the paper guides in the selected tray are possible solutions. Try one or more of the following : Is a toner cartridge defective? Check the Media Type setting From Print Properties, change the Media Type setting to the correct positions for the paper size loaded. Uneven .... 132 Incorrect margins Check to the proper positions for a different paper size than what is loaded in the tray. Is the photodeveloper cartridge defective? Skewed print Check the paper guides Move the guides in the tray to match the paper loaded in the tray. Replace the photodeveloper...
... tray to see if the paper guides in the selected tray are possible solutions. Try one or more of the following : Is a toner cartridge defective? Check the Media Type setting From Print Properties, change the Media Type setting to the correct positions for the paper size loaded. Uneven .... 132 Incorrect margins Check to the proper positions for a different paper size than what is loaded in the tray. Is the photodeveloper cartridge defective? Skewed print Check the paper guides Move the guides in the tray to match the paper loaded in the tray. Replace the photodeveloper...